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The Fountains of West County

15826 Clayton Road, Ellisville, MO 63011

36 reviews
Add review
5 star
49%
4 star
31%
3 star
14%
2 star
3%
1 star
3%
See all reviews
For more information about senior living options:
(866) 374-4058
The Fountains of West County
The Fountains of West County
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The Fountains of West County in google map

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Dawn
-
Family/friend
5.0
Great Option for Senior Living
I would recommend community to others for your loved ones. My loved one appreciated the fact that the rooms have a full kitchen. They are having a hard time keeping the dining staff. My loved one likes the food though.

About the facility
The Fountains of West County

The Fountains of West County is a senior assisted living community in Ellisville, Missouri. For years, we’ve dedicated our community to promoting the welfare of senior residents with comfortable living spaces, supportive staff, and essential services and amenities. We provide a full spectrum of care, with daily services in your home and around our community that helps everyone to live a life full of dignity, purpose, and respect.

We offer independent living, assisted living, and memory care services and lifestyle options in St. Louis County with a quaint, “old time” neighborhood ambiance. Located in the heart of West County, we’re a part of your neighborhood, and always close to medical centers, shopping and entertainment, and most importantly — family and friends.

Community Amenities and Services

Whether you choose to develop fulfilling relationships with your new neighbors, discover new activities with friends, or just enjoy the comfort of having people around, The Fountains is the place for you. Residents here come from all walks of life, and the social atmosphere here can’t be beat. Their diverse experiences and backgrounds make The Fountains the great community that it is!

On-campus, we offer an array of services and amenities to help ensure everyone’s optimal overall...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

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The Fountains of West County
The Fountains of West County

15826 Clayton Road, Ellisville, MO 63011

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The Town and Country Senior Living community exterior
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Review score not available
9.7
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31 reviews
9.7
Review score
31 reviews
5 star
88%
4 star
6%
3 star
3%
2 star
0%
1 star
3%
9.3
Review score
44 reviews
9.3
Review score
44 reviews
5 star
62%
4 star
27%
3 star
11%
2 star
0%
1 star
0%
9.2
Review score
44 reviews
9.2
Review score
44 reviews
5 star
63%
4 star
14%
3 star
7%
2 star
9%
1 star
7%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Fountains of West County

36 reviews
5 star
49%
4 star
31%
3 star
14%
2 star
3%
1 star
3%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Fountains of West County with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Fountains of West County has 36 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.0
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored The Fountains of West County with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Fountains of West County has 36 reviews with an average "overall experience" of 4.1 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Dawn - Family/friend
Independent Living
January 21, 2022
5.0
Verified Review
Great Option for Senior Living
I would recommend community to others for your loved ones. My loved one appreciated the fact that the rooms have a full kitchen. They are having a hard time keeping the dining staff. My loved one likes the food though.
Cleanliness
5
Friendliness
5
Meals & Dining
3.5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
December 8, 2021
4.0
Verified Review
My tour review
I liked this community however, my loved ones room flooded and it took them about 3 months to get the repairs done and we could not wait for all of the changes.
Susan A - Family/friend
Independent Living
January 15, 2021
4.0
Verified Review
a good place for a loved one
The hands-on staff was excellent, but the admin staff could communicate better. The facility could have a bit cleaner. I would recommend the community to others. I feel comfortable with my mom being at this facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
anonymous - Family/friend
Memory Care
December 4, 2020
4.0
Verified Review
The Fountains Of West County review
The front desk staff is very friendly and helpful. The Fountains community is clean and the rooms they provide for the residents are nice and pretty clean. We would recommend this community to others.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Cindy Larimore - Family/friend
Memory Care
January 6, 2020
0.5
Lack of Compassion
The overall facility is very nice and offers a great apartment for Seniors looking for a retirement center. My mom moved in [date removed] and lived independent until her death in October. We were initially impressed with the facility, the activities, the offerings. The Fountains put a lot into marketing and making prospective residents feel very welcome. Unfortunately, after the move in period is over the residents become a number and are just a source of income to the management/owners. They profess to foster a caring community for our parents to live in, but the reality is the management lacks the compassion needed to continue to make residents & family feel like they are really important. When my mom passed away, we met with management and were told that they would set up a memorial for her so that other residents would know of her passing and would transport those that wanted to go to her funeral. We were also told a rep from The fountains would be at her funeral. Not only did none of these things happen but we never even received a sympathy card from the Fountains. While we were cleaning out moms apartment, Several of my moms friends stopped by and were visibly shaken by how the management treated them. They were so upset that they couldn’t come to her service.(The Fountains told them it was too far away) The reality is, if we had not been told by the Fountains that transportation would have been provided, we would have made sure her friends had a way to get to the service. Even a week after her death, there were some staff members that weren’t aware she had passed and we had to be the ones to inform them. Sadly, members of the management staff are severely lacking in compassion. The so called caring community they profess to have is only to get residents in the door and start paying for this facility. Sadly they left us with the impression that our loved ones are nothing more than an income source. Sadly this is the lasting impression I have of The Fountains and one that I feel strongly others are aware of.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
October 2, 2019
5.0
We found the Fountains of West County to be everything we were looking for. All our questions were answered to our satisfaction. Our tour leader, [name removed], was pleasant and showed us everything we wanted to see. They made us feel important. we should acknowledge that this was the first facility we have visited. We plan some more visits to compare other places with the Fountains - who have set a high bar.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 1, 2017
5.0
Verified Review
Family Owned Property
This property is a gem my parents love it here. One of the rare features is that the property is family owned and you can tell that they take pride in the property. There is no smoking at all on the premises which is nice so that keeps the outside and inside clean and maintained. The apartment that my parents have is on the small side but they have plenty of space for both of them to be comfortable. There is so much to do my parents have joined a water aerobic swimming class and they love it. In fact, they allow residents families come over and swim which is wonderful. My parents love the food every day you order off the menu and there are always 2 entree choices. They have lovely table linen table clothes on the tables that are always nicely ironed and look neat The staff is always smiling and friendly you can tell they enjoy what they do and they like spending time with the residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 31, 2017
3.0
Verified Review
The Tour
On the tour It felt lonely and not warm. The hallways looked like it was a fancy rehab.The atmosphere was not a good comfort feeling in the Memory Care and it was more like isolation. The Assisted Living was nice with the freedom the resident could have. They weren't able to negotiate the price even by a little bit.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
March 10, 2017
3.0
Verified Review
A tour for mom
We toured this community and liked the staff that was able to answer the questions that we had on the care that is offered. The community was clean and maintain. We did not see a lot of this community. They had activities for the residents. We recommend that families tour for the care of a family member seeking care.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
October 1, 2016
5.0
Verified Review
My loved one loves the staff !!
My loved one is really pleased with all of the staff, they have been wonderful to her. The chef is very accommodating to my mothers wants for meals and is constantly making sure she is pleased with her dinning experience. I have no complaints about this community and would definitely recommend this place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
kjl - Family/friend
Memory Care
May 28, 2016
2.0
First choice was not the best choice
My Mother-In-Law lived here for approximately 1 year. The food service was our main complaint about this facility. The serving staff were not friendly and often appeared to be put out by any request. We attempted to eat meals with her on several occasions. Once we were rudely ignored and finally told we had not followed the correct guidelines to eat with her. Other times the wait for ordering and getting our food was much too long, often taking 1 to 1 1/2 hours to eat a meal with her. She often complained about the quality of food and ended up with peanut butter and jelly for dinner. There seemed to be a lot of staff turn-around as well, and they did not seem to enjoy working in that environment. She is now in a much better facility. Unfortunately, they did not take our leaving well, and the refund we received was less than expected. Despite telling us that her apartment checked out and everything was ok, they deducted money from her deposit stating they needed to replace the carpet. I would not recommend this facility. There are other very good options to choose from.
Cleanliness
3
Friendliness
2
Value for Cost
3
Care Services
1
Activities
2
anonymous - Family/friend
Memory Care
March 10, 2016
5.0
Verified Review
99% A Positive Experience
This has been a positive experience so far for my mother and I at The Fountains. Things seem to be going pretty well. My mother had so issues with medicine, and the staff has been working with her regarding that and that is really helpful to me. The community is very clean and nice looking, so no problems there. Mom says the food is great and she enjoys it. So far it has been 99% a positive experience. I have already recommend this community to people, it is new and clean with great people here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 13, 2015
4.0
Verified Review
Mom loves it
Mom loves it at The Fountains of West County Senior Living. She likes everything about it. The apartments are very spacious and nice. She thinks the food is really good. She likes the facilities, the pool, the exercise classes. She wishes they had more exercise classes.She was looking for more from the person who does their activities. She was tentative when she first moved there but after 2 weeks she decided that this was the place for her.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
N Lindsey - Toured community
Memory Care
October 16, 2015
4.5
Verified Review
Place for Mom
It is a beautiful community. Bright, clean and the staff was friendly and professional. It has the amenities of several other communities but I thought my mother would like this the best because it feels like a home.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
October 14, 2015
5.0
Met with Casey Coffman, very nice. Pluses 40 resident facility, rate is all inclusive, felt welcoming and comfortable, apts were a nice size, only 4 miles from me, was very impressed with the professionalism of the staff that I saw. Negative is no w/d in the apt. This is the one I liked it the best, so much that I put down a deposit to reserve an apt.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Memory Care
September 16, 2015
5.0
Response to Margaret's Review
My husband and I have been residents here for seven months. We have an entirely different attitude about The Fountains. From day one, we felt welcomed by the friendly staff and atmosphere, and we quickly adjusted to the new lifestyle. The activities and socialization keep us as busy as we care to be; the amount of time we spend in our independent living apartment is entirely up to us. We are left alone, yet have safety/security devices with which to summon immediate help if needed. The dining room presents multiple delicious choices for meals, and it still feels as if we're on vacation when we sit down to order. When nearly 100 people are being served at a seating, there are bound to be glitches. (Heavens, we had them at our house all the time!) Occasionally, there can be up to a 45 minute wait, but that is infrequent. Chatting with table mates while waiting makes the time go fast. [removed] the majority of us are happy here and feel very much at home. I wouldn't wish to be anywhere else.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Joye's husband - Family/friend
Memory Care
July 28, 2015
4.5
Joye's new home
My wife, Joye, is one of the original residents of "The Fountains of West County" brand new Assisted Living community. From the first day of the move we have found their staff to be the most helpful, friendly, from the management and receptionist to the caring ample floor personnel to take care of the daily needs of my wife and the residents. Lots of fun activities offer opportunities to socialize. Joye has found the food to be very good, well prepared and with individual choices available at all three meals. As you can see, Joye is very happy in her new home at "The Fountains" and we, her family, are assured in the knowledge that we have found a nice and new home for her.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Sue Woolweaver - Family/friend
Memory Care
July 28, 2015
4.5
Special place to call home
The Fountains Assisted Living has been so wonderful for my Mom and given me a great Peace of Mind. At almost 100, she really needed more help with everyday activities and wasn't able to live independently anymore. Here, she has help getting dressed, taking her medication and bathing. Although her apartment is just the right size, she doesn't spend a lot of time in it. She is encouraged to participate in activities all designed to keep her active and her mind sharp. She has made several new friends and the staff makes it feel like a warm and welcoming home. She is happy and comfortable and I know that she is safe and well cared for. The staff is remarkable. Her care is Individualized not institutionalized. She loves the food and I love the fact that she has three nutritionally balanced meals every day. She gets her hair done, has her nails manicured, attends ice cream socials, makes crafts, exercises and plays word and board games. Not a bad life for any of us-let alone a 100 year old. I'm so happy we found such a special place for Mom.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Fountains Resident - Resident/client
Memory Care
July 28, 2015
4.5
Care Free Lifestyle
I love living here at the Fountains because it's has freed me up to really enjoy these older years without being burdened with all the chores of ordinary life. With those taken care of I now have the time, but also the energy for more activities and for exploring new opportunities for learning and growth. I have always believed that older people should live together in communities to avoid loneliness and inspire them to pursue new interests to keep healthy and active. And that has proved to be very true for me here. The Fountains has an outstanding staff who keep us busy with all kinds of events, entertainment and challenges and see that we are always well cared for. You'll find we also have a congenial group of residents who are friendly and welcoming. Altogether it's a carefree and Independent lifestyle which can't be beat! Resident
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Fountains Resident - Resident/client
Memory Care
July 28, 2015
4.0
Resident
One of the many things I love about the Fountains is I never feel alone. There is always someone to care for me if I should need them. I live a very full life at the Fountains. I'm always busy with exercise, bingo, penny poker, pokeno and going on the bus to lunch or dinner. I'm living the Life of Riley. Thanks to many friends and staff. One of the most rewarding feelings is my children know how happy I am at the Fountains. Thanks to the wonderful care I receive from Linda and her staff. Fountains IL Resident
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 36 reviews

Amenities
at The Fountains of West County

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Restaurant Style Dining
  • Anytime Dining
  • Guest Meals
  • Professional Chef
  • Meals Provided

Room Amenities

  • Bath Tubs
  • Handicap Accessible
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Full kitchen
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Computer or Media Center
  • Indoor Common Areas
  • TV Lounge
  • Library
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Game Room
  • Piano or Organ
  • Swimming Pool
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Activities

  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Reminiscence Programs
  • Art Classes
  • Trivia Games
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Sensory-based Programs
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Dances
  • Water Aerobics
  • Yoga / Chair Yoga

Neighborhoods
around The Fountains of West County

See what the neighborhood has to offer and what’s nearby:
The Fountains of West County in google map

Frequently Asked Questions
about The Fountains of West County

The Fountains of West County offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (636) 779-2600 to reach a resident at The Fountains of West County.

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To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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