15826 Clayton Road, Ellisville, MO 63011
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
The overall facility is very nice and offers a great apartment for Seniors looking for a retirement center. My mom moved in [date removed] and lived independent until her death in October. We were initially impressed with the facility, the activities, the offerings. The Fountains put a lot into marketing and making prospective residents feel very welcome. Unfortunately, after the move in period is over the residents become a number and are just a source of income to the management/owners. They profess to foster a caring community for our parents to live in, but the reality is the management lacks the compassion needed to continue to make residents & family feel like they are really important. When my mom passed away, we met with management and were told that they would set up a memorial for her so that other residents would know of her passing and would transport those that wanted to go to her funeral. We were also told a rep from The fountains would be at her funeral. Not only did none of these things happen but we never even received a sympathy card from the Fountains. While we were cleaning out moms apartment, Several of my moms friends stopped by and were visibly shaken by how the management treated them. They were so upset that they couldn’t come to her service.(The Fountains told them it was too far away) The reality is, if we had not been told by the Fountains that transportation would have been provided, we would have made sure her friends had a way to get to the service. Even a week after her death, there were some staff members that weren’t aware she had passed and we had to be the ones to inform them. Sadly, members of the management staff are severely lacking in compassion. The so called caring community they profess to have is only to get residents in the door and start paying for this facility. Sadly they left us with the impression that our loved ones are nothing more than an income source. Sadly this is the lasting impression I have of The Fountains and one that I feel strongly others are aware of.Reviewed on A Place For Mom
My Mother-In-Law lived here for approximately 1 year. The food service was our main complaint about this facility. The serving staff were not friendly and often appeared to be put out by any request. We attempted to eat meals with her on several occasions. Once we were rudely ignored and finally told we had not followed the correct guidelines to eat with her. Other times the wait for ordering and getting our food was much too long, often taking 1 to 1 1/2 hours to eat a meal with her. She often complained about the quality of food and ended up with peanut butter and jelly for dinner. There seemed to be a lot of staff turn-around as well, and they did not seem to enjoy working in that environment. She is now in a much better facility. Unfortunately, they did not take our leaving well, and the refund we received was less than expected. Despite telling us that her apartment checked out and everything was ok, they deducted money from her deposit stating they needed to replace the carpet. I would not recommend this facility. There are other very good options to choose from.Reviewed on SeniorAdvisor.com
We moved my Dad and Stepmom to the Independent Living at The Fountains of West County about a year and a half ago. They loved it. However, as time went on my Dad's Alzheimer's got increasingly worse. My Stepmom also has it. It was time to move them to the "New Assisted Living Memory Care" building at The Fountains of West County. They have been there now for about 6 months. They love it and so do we. Their floor and their apartment are just like a regular residence. The facility is brand new and beautiful. The nurses and staff are excellent. They always have a good sense of humor and a lot of patience. The entire staff is also extremely caring and responsible. We both find ourselves less worried about my Dad and Stepmom now, as we know they are getting great care. We would highly recommend The Fountains of West County.Reviewed on A Place For Mom
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.