Brookdale Valencia

Brookdale is a clean, friendly, and overall great place. It's a wonderful place with great food. The people are very nice there. The staff are regulars and have been there a while. I've told a few ladies at the church about Brookdale. I let them know that it has everything they'd need if they decided to leave their home. My loved one has a personal preference of spending a lot of time in her room and coming down for the exercise classes. They offer a lot of different activities for everyone to participate in. They allow pets and her apartment is a studio with plenty of room for her. She has a couple dressers, a chair, a table & chair set, and a kitchenette. I would absolutely recommend Brookdale to other people. In fact, my uncle in Montana lives in a Brookdale community and loves it there as well!

Brookdale Valencia is very helpful. They helped us through the entire process from start to finish and during the transition. The staff are very responsive to questions or concerns that the family may have. Exercise programs, socials, and more are some activities available for the residents to participate in if they would like. The food is enjoyed by my loved one here.

Good food, good rooms.

I have only been here for three months and so far I love where I am. I am in the right place, in the right apartment on the right floor. I love how big my apartment is and I have made a lot of friends. I has been a great experience, everything here is so nice, and the staff members are very kind and just nice to us. Brookdale Valencia is the perfect fit for me, I can relax, I'm laughing more, and its just a huge relief.

The communication among the staff is poor. The right-hand doesn't know what the left hand is doing. The community is clean and the staff is very friendly. The activities were lacking and they really need to have more for the residence to do.

The staff at the community was very attentive and wonderful. Their meals and dining service was excellent. The nursing staff would be a five out of five especially the manager and her right hand person. They really worked well with us and went above and beyond. The manager was also very friendly towards us.

Everyone on staff is very attentive, the caregivers make you feel like they have the time to sit and listen to you even when you know they are busy.

Everybody has been treating me really well. Now that I have been here I am learning the routine. Very good staff I enjoy every one.

I love it here it is beyond my expectations when I decided to come. I adore the people here everyone is very sweet to me. I think that meals are well done. Housekeeping does a decent job. I have no criticism.

On behalf of [name removed], I have been here 4 years, during this trip I have experienced a lot of time in the front office. My feeling of the current director is unquestionable. She performs her duties without question. The best she can do. She has precautioned us from suffering this virus and we all grateful for that!

I have lived at Brookdale's Independent unit for six years, since 2014. I find it secure and comfortable with a beautiful apartment. The food is tasty and healthful. Before the pandemic, we had been visiting entertainers, including a classical pianist. The people are friendly and help each other. No one has caught the virus here - good administration.

I have a lovely apartment that I can do anything i want with and I have a balcony. During the pandemic, the food is delivered three times a day to my apartment and I think that it's spectacular. I order from a menu. The services are all good including housekeeping and maintenance. The maintenance staff come whatever I call.

They are unorganized there and the food menu isn't that great, The activities are not geared to the residents and don't offered often enough. The activities should be more interactive. The caregivers are okay, I had an experience with them not giving my mother her medications. It you live on the independent side, you really need to be completely independent. I am paying extra for an outside agency to come in and take care of my mother. I believe if they had the right people in place, it would be a great community.

The staff is very friendly. The meals are good. The rooms in the apartments are large and they contain full kitchens, however, the property and apartments are very outdated and the location is not in an area where I would like to live.

[Name removed] the director of the facility forced herself into an apartment of an independent living resident. The volunteer asked her to leave and [name removed] refused then proceeded to scream insults at the volunteer spitting at her while doing so. The volunteer had to leave feeling threatened for her safety. I would not put a dog in this facility with management that behaves so unprofessionally. [Name removed] is all about the money. Resident care is low on her list.

Dark, depressing building. Old, ugly furniture. Unattractive neighborhood. Higher rates for fewer services.

Very rough surrounding area. The high crime rate