Fairwinds - Rio Rancho

920 Riverview Dr SE, Rio Rancho, NM 87124

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Fairwinds - Rio Rancho in google map

About the community Fairwinds - Rio Rancho

Fairwinds - Rio Rancho offers luxurious apartment homes in a fun and active retirement community. We are proud to be managed by Leisure Care who leads the industry in the development and management of elegant retirement communities that are all about Five-Star Fun. At Fairwinds - Rio Rancho we have set colossal standards for quality and choice in guest services, amenities, resort-style living, and in all things 'fun.'

Meet new friends and entertain family in the beautifully appointed dining room. All meals are served restaurant-style, prepared for you by our very own chef. Then there's the programs! Sign up for an art class. Start a new fitness program. Or book that travel excursion you've always wanted to. These are just a few reasons why folks love Fairwinds - Rio Rancho.

You will be amazed by how many fun social and recreational activities there are just waiting for you. Whether you want to spend an afternoon in the library, join a morning stretch exercise, enjoy a night on the town, or want to socialize with friends, Fairwinds - Rio Rancho has it all.

Quite simply, at Fairwinds - Rio Rancho, it's your life, on your terms. We help make it all possible. Come...

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Senior Living Options Offered

Assisted living
Independent living

Pricing for Fairwinds - Rio Rancho

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Fairwinds - Rio Rancho

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Podiatrist
Dentist

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Bath tubs
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Fireplaces

Community Amenities

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Services

Beautician
Grocery shopping and errands
Housekeeping
Laundry service / drycleaning

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Golf course or putting green

On-site dining options

Café or bistro
Private dining room

Activities

Devotional activities on-site
Visiting chaplain or priest
Catholic services
Other religious services

Reviews for Fairwinds - Rio Rancho

4.5

(81 reviews)

Write a Review

Cleanliness

4.5

Care services

4.4

Staff

4.5

Meals & dining

4.5

Activities

4.4

Value for cost

4.4

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1-20 of 81 reviews
5.0
October 5, 2021
anonymous - Child of resident/client
Would highly recommend

This is an awesome community for your loved one and I would recommend it to anyone. They do have activities however, covid is limiting things and the residents are not able to do as much.


4.0
October 5, 2021
anonymous - Child of resident/client
Like a Beautiful Cruise Every Day

She has a beautiful room with a patio. She gets to have her dog. There's a smoking area. She gets to have her tequila everyone once in a while The grounds are just beautiful. We watched the Bloom Fiesta from her back patio area the other day, and it was fabulous. One of the things I wish they had is a "mom chart" - so I could get a report on if they bathed her, cleaned her room, had pest control come in - just letting me know those little things, kind of like a doctor chart. But they're very protective of their residents. If there's any positive Covid tests, they lock it down. And everybody coming in to visit has to check in, whether they're on lockdown or not. The food is fabulous. It's fresh. For breakfast she gets things like sausages and eggs. Some days she's had shrimp for dinner. It's been really good. And she gets three meals a day. I would highly recommend it to anybody. It's been great for her to get out and meet all sorts of people. And Fairwinds has done a pretty good about trying to make sure everybody gets along.


5.0
July 12, 2021
anonymous - Toured community
Tour of Fairwinds

We toured Fairwinds and I really liked it. If it were me moving, I would have chosen this facility but it was all up to my loved one. I like that on the bottom floor apartments they have patios, it would have been perfect for my loved one since they had a dog.


5.0
July 9, 2021
anonymous - Toured community

Everyone was wonderful, very attentive. They took a great deal of time with us. The food was good. The staff are amazing. We will be moving my father to this fantastic place.


5.0
July 2, 2021
Anonymous - Toured community

We met with [name removed] at 2 pm today and Fairwinds is the best of the two. The entire staff seemed to go out of their way to interact with us, even if it was just a greeting. Prices are in range for what [name removed]needs and when the time becomes right she will hopefully move into an unfurnished 2 BR.


5.0
June 23, 2021
AF - Friend of resident/client
A Great Place to Live

It's a clean, friendly place. I think it's a little pricey, but really for what you get, it's pretty decent. I don't think my friend has had any complains, and he likes it there. He seems to be pleased with the food. Most of the staff have been great. A couple aren't as friendly as the others, but mostly they're all great. When we toured and when we moved in, they had a whole array of staff including the director there to make us feel welcome , and I thought that was a nice touch.


5.0
April 20, 2021
anonymous - Sibling of resident/client
Verified Review
my review of Fairwinds - Rio Rancho

We toured this community and the staff was very friendly. The atmosphere was not upbeat and we wanted a community where my loved one could start living again.


5.0
January 12, 2021
Paula Kelley - Child of resident/client
Fairwinds Retirement and Assisted Living Community is Wonderful

My mother-in-law lives in an indep. apt. (a bit over 3 years) and my parents currently live in Assisted Living (1.5 years). We have been so grateful and happy that we chose Fairwinds. They treat us like family members, but better still, they treat all the residents with loving care and concern. The General Manager is dedicated to ensuring quality care. If there are questions or issues, he is available and willing to listen and help. The facility is beautiful and the remodel is warm and inviting. The entire staff is fantastic: chef/servers; the front desk/activities staff are always available and are the most friendly, helpful and kind people; led by a wonderful nurse, the AL caregivers do an amazing job. Everyone is sweet to my parents and provide excellent services and care. They love their apartment and the staff helps them maintain independence. No facility is perfect, but we've been extremely satisfied with Fairwinds and would not want our loved ones to be anyplace else.


5.0
December 4, 2020
Anonymous - Loved one of resident/client
Verified Review
Fairwinds was the perfect choice for my sister

When we were able to visit this community last fall, it was perfect, it was very nice. Before COVID we were very impressed with the activities they had to offer, and we would recommend this community to others.


5.0
November 23, 2020
Anonymous - Loved one of resident/client
my review

The community is a great place, there is positive energy there and I felt safe. The rooms are average, the food is really good and they have a great variety. I would definitely recommend this community.


5.0
October 23, 2020
Anonymous - Toured community

Like it. Unfortunately, could not see the exact floor plan. Mom is deciding on going here or not moving yet.


4.0
September 10, 2019
Anonymous - Loved one of resident/client

Our first experience was good. They were under construction for upgrades, but that didn't stop our tour of the facility. They have continued to show interest in making sure that all of our needs, especially our Grandmother's are taken care of right away. They are super friendly from the beginning of our visits until we say good bye to our Grandmother.


5.0
August 25, 2019
Anonymous - Toured community

Loved Fairwinds and Sharon and Victoria! Impressed by Southwest décor. Our budget wouldn't accommodate placement of our sister at this fine facility but it was wonderful!


5.0
July 24, 2018
Milton J. Zschiedrich, Jr. (for Norma & John Goewey) - Toured community
Verified Review
This place is just very, very hard to beat...honestly!!!

I have read a few reviews that didn't seem accurate or even close to what I experienced on my visit to Fairwinds- Rio Ranch... I toured the entire facility, first-hand, with [Name removed], (Marketing ) and could not offer any other opinion than "excellence"! Every part of our tour with [Name removed] impressed my parents (who were previously quite objectionable to moving to any independent living facility) and they have now insisted that we take action to secure a place in the Fairwinds community. The staff was apparently expertly trained and very dedicated to customer service at every area of interaction with the seniors, to the point that, I am proud to refer Fairwinds-Rio Rancho to anyone!! In the restaurant, we were offered to dine with my parents and the food that was served was first-rate! From the sou chef, [Name removed]to the line cook, [Name removed]...from our fantastic server, [Name removed]to the restaurant lead, [Name removed]...these employees did a lot more than just their jobs to see that we were satisfied! We were even impressed with the prime fitness trainer, [Name removed]and there great bus driver, [Name removed]. Later, when we were invited to their "Happy Hour", our gracious activities directors (program coordinators), [Name removed] & [Name removed], made sure that not only those in our party, but ALL the people in all the groups attending were totally involved in the dancing and fun. I cannot applaud enough about the professionalism of this facility's employees, at every level! ...I compliment their upper management on their success in staff selection, obvious excellent training & human resource expertise in keeping these employees happy and dedicated to superlative customer service! Bravo and many thanks, Fairwinds... Sincerely [Name removed]

Response from Fairwinds - Rio Rancho

July 30, 2018

Thank you for taking the time to let us know how your recent tour with us at Fairwinds Rio Rancho went. You put a smile on my face knowing that you enjoyed your time with our staff and residents. Our team takes great pride in their work and offering our residents an enjoyable experience. I do hope that you will choose Fairwinds Rio Rancho to call home for your parents. We would love to have the opportunity to get to know you all better, and we appreciate you for your excellent review. Look forward to seeing you again soon! Thank you, Nora Lucero, General Manager


5.0
May 24, 2018
Anonymous - Toured community

Excellent help. Very good all around place to live.


0.5
March 15, 2018
Luke - Toured community
Horrible place

I will start by saying that our tour was amazing. She was very friendly and reassuring that my grandmother would be well taken care of. We sat down for lunch in the cafeteria. Staff was friendly but once we started talking to other residents they informed us that they are not going to continue their lease and are looking for somewhere else to go. Leaving the cafeteria we noticed an altercation between an employee and a resident. The resident seemed very upset about the work not being completed in her apartment. The employee was not understanding at all and continued to argue with this elderly woman. At the end of our tour I asked the woman at the front desk who this employee was and she informed me that she is the general manager, [name removed]. That being said, I am confident in my decision about choosing to not move my grandmother in. If that is how the general manager treats residents in front of staff and other residents then I cant imagine how she speaks to them behind closed doors. It's no wonder these residents are choosing to go somewhere else. For the amount of money they are spending, they should at least be treated with respect and have the requested work done in a timely matter.

Response from Fairwinds - Rio Rancho

March 21, 2018

Hi Luke, Thank you for leaving your feedback. We are surprised by your experience. Our employees are hired because of their commitment to our residents. The safety and care of our residents are our top priority. We take your comments very seriously, and we would like to discuss this matter with you. Please reach out to me directly to discuss this in further detail. Troy Jones, Operations Director [removed]


1.5
January 22, 2018
Cyndi Murphy - Loved one of resident/client
Lots of hype

They can't keep a chef or kitchen staff. They've had 4 or 5 in the last year. We've had food cooked with rancid oil. I've thrown away food that smells terrible and I couldn't identify. They use pressed chicken loaf and call it roast chicken and use cubes of it in their soup. The elevator to the 3rd floor is broken again and has been out of order for a week. The last time it was out of order for 2 months. They've promoted the concierge to Manager of the facility. She has no facility management experience.


5.0
November 27, 2017
Anonymous - Toured community

The community looks wonderful but is out of my budget.


4.0
November 22, 2017
Anonymous - Toured community
Verified Review
I didn't like the set dining hall hours

I took a tour here when looking for a place for my Father-in-law and it was nice. Ultimately we decided against it because of the dining area having set hours. If my Father-in-law wanted to get something to eat, he wouldn't be able to because it isn't open for people to come in and grab what they want, it's all set within specific time frames. Other than that, the staff and people there seemed friendly, the facility was clean and nice. They offer a good transportation service for the residents and from what I saw, there were lots of activities offered. We chose a different community but I would recommend them to others.


5.0
November 7, 2017
Anonymous - Loved one of resident/client
Verified Review
LOVE IT HERE

I toured this community with a friend of mine and we absolutely loved it. They have been very professional and courtesy the whole process, there was no pressure on us to make a decision. It is very spotless, The staff is very helpful, caring and attentive. There are some entertainment activities that he has joined. They have a wonderful restaurant there with great food. I would recommend this to my friends and family


Neighborhood around Fairwinds - Rio Rancho

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Fairwinds - Rio Rancho in google map

Frequently Asked Questions about Fairwinds - Rio Rancho

Fairwinds - Rio Rancho offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Fairwinds - Rio Rancho has received an average review rating of 4.5 based on 81 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.