Palmilla Senior Living

Everything sees to be going really good so far, given everything that is offered and the other surrounding communities the value is good. We have not had a meal there ourselves but our loved one seems to be happy with them. The activities on the memory care side are a little to light. However based on our overall experience so far with Palmilla Senior Living we would recommend them to other families.

They say that they provide emergency care but I would let others know that if you are in independent living, they do not. We have had one accident and had to find out the hard way. The food has been improving within the last week.

Excellent staff committed to resident comfort, cleanliness and pain management. Throughout the organization - from the reception staff, marketing/sales personnel, dining room team, housekeeping, caregivers and med techs - all gave strict adherence to resident privacy during an extremely difficult time involving hospice care. Our family could not have asked for better care and kindness.

Some of the things that were offered upfront I have not seen. We were told 2 snacks a day I have not seen that yet. The other is activities. I have not seen one yet. My loved one says the food is terrible.

The quality was good, and I enjoyed the tour overall of the community.

First impression was extraordinary, the cleanliness, freshness and brightness of the community really stood out to us. We would recommend them to others. The women who work at the front desk have been there for a long time, they are wonderful and know everything and everything in Palmilla . There is a nice library, dining room and a nice happy hour. The personnel is extraordinary.

What I really like about Palmilla Senior Living is that they know everyone's name. Every time I walk in they knew who I am and I appreciate that. They have been really willing to work with me, any concerns or questions I have they immediately respond to it. I would recommend to other families looking.

I have not yet moved into my new quarters at Palmilla, but I would like to share my experience when I received a tour of the facility. I met with the Director of Community Relations. We discussed life in general at Palmilla, and she kindly furnished me with the month's menu and activities schedule. She was informative and able to answer every single question I had. I could tell from her level of enthusiasm how much she loves her job and how exciting life at Palmilla can be. When we took a tour, I was impressed with the exterior appearance of the buildings, and the gorgeous landscaping. We encountered several residents who seemed very content with their lives at Palmilla. I immediately developed an affinity for the unit I will be occupying. It is modern and impeccably clean. We then toured the common areas of Palmilla, and I was amazed at how spacious and pretty every room was. The activities offered are also mind-boggling. I know I will love it at Palmilla!

Know that the more involved and communicative you are with the staff, the better results you'll have. The staff is very responsive. But if you're not talking with them and apprising them of developments that happen with your parents (that can include attitude, changes in medication, etc.) then they don't know those things and therefore can't deliver the best care. When they do know everything that's going on, they really respond well. Every now and then somebody gets confused, but that's very rare. They have a good staff, and they do a good job. My loved one is not big on activities, but she'll go when they come and cajole her to join in. She loves her apartment - it's bright, sunny, and new. The building is only about 7 years old, which is a big asset. She had been living at another facility that was much darker and not as well kept up. But she's delighted with her apartment here and talks about it all the time. Based on other assisted living providers that we checked out, they charge about the same thing, so the cost is competitive.

I really like the Palmilla facility, it is a newer place which stood out to us. The room sizes are really big and spacious. The meals here are chef prepared and they get to choose off of a menu. Overall I would recommend to other families looking.

They told us to come at 12:00 but then said they weren’t feeding people not living there. So there was no way to know if my father would like the food so we cancled

Just OK. The entryway to the facility is at the bottom between two traffic lights and the traffic is excessive.

The food is terrible, it was good at first but they got a new chef and the quality and variety not good, there was an issue with theft and the care was not very good. we had multiple issues with the care received at this community. Communication was not great either. I would not recommend this community to others.

My father moved into Palmilla when he was 96 years old. He lived 2 years in Independent Living and 2 years in Assisted Living. While in Independent Living, he lived in a cottage surrounding the main building. It had 2 bedrooms, 2 baths and a garage. It was a beautiful apartment and he loved it. He did have to walk outside to get to the main building for meals. After 2 years, it was clear he needed to move to Assisted Living in the main building. He had a much smaller apartment with one bedroom and one bath. But that was all he needed. I cannot say enough about how great the staff is at Palmilla. He got the best of care, and I was always kept informed if there was any problem regarding his health or well-being. My father recently passed away at 100 years of age. Hospice was allowed in to make him comfortable for his last days. I am grateful that we chose Palmilla Senior Living for my father.