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Avamere at Rio Rancho

1000 Riverview Dr SE, Rio Rancho, NM 87124

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Avamere at Rio Rancho community exterior
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CM - Loved one of resident/client
4.0
Happy at first but as time went on, I became less happy.

At first I was very happy with them. As time went on, I was unhappy. They will not communicate. It doesn't matter how many times you call them and leave a message, they will not call you back. And that's not just one person. That's everybody there. For the most part they did a good job with his care, although at times I felt he wasn't getting what he needed. But it wasn't too bad. I didn't think they had enough activities. I was thoroughly shocked by the cost, but it was the same price at other places all over town.... Read more

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About the facility Avamere at Rio Rancho

Avamere at Rio Rancho offers residents the full spectrum of senior living options including independent, assisted living and a secure memory care community. Located on Albuquerque's west side, close to both Cottonwood mall and scenic Corrales, we are conveniently located near Presbyterian Rust, Lovelace Women's and Sandoval county hospitals. The area is known for its annual Balloon Fiesta as well as other multi-cultural festivals and celebrations. Our residents join in and participate in the planning of their favorite activities.

Independent living cottages are suitable for either single- or double-occupancy and offer many amenities for your enjoyment:

2 bedroom/2 bathroom
Full Kitchen
Washer/dryer unit
Vaulted ceilings
All utilities, Wi-Fi and cable tv included
3 meals served daily in our dining room
Weekly housekeeping and linen service
Scheduled transportation
24 hour staffing and emergency response systems

Assisted living features studio, 1 and 2 bedroom apartments. Monthly rent includes:
3 Meals served daily in our dining room
Weekly housekeeping with linen service
Scheduled transportation
24 hour staffing and emergency response systems
Kitchenettes
Care services are available for a separate fee and allow residents to age in place with the support and assistance they need.

Our...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Avamere at Rio Rancho is a community within Avamere properties. See all Avamere communities.

Pricing for Avamere at Rio Rancho

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Avamere at Rio Rancho

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Air Conditioned

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Activities

Devotional Activities Offsite
Activities On-site
Activities Off-site

Reviews for Avamere at Rio Rancho

3.9

(65 reviews)

Write a Review

Cleanliness

4.0

Care services

3.9

Staff

4.5

Meals & dining

5.0

Activities

3.8

Value for cost

3.8

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1-20 of 65 reviews
3.0
October 5, 2021
anonymous - Toured community
Verified Review
Our Tour Experience

Compared to the place we ended up choosing, I didn't feel as upbeat about Avamere at Rio Rancho. I can't describe it, it was just a feeling when you walked in. I didn’t feel like they were prepared, and they even admitted that to me. They basically just showed me the rooms, which didn't have any patios.


4.0
September 28, 2021
CM - Loved one of resident/client
Verified Review
Happy at first but as time went on, I became less happy.

At first I was very happy with them. As time went on, I was unhappy. They will not communicate. It doesn't matter how many times you call them and leave a message, they will not call you back. And that's not just one person. That's everybody there. For the most part they did a good job with his care, although at times I felt he wasn't getting what he needed. But it wasn't too bad. I didn't think they had enough activities. I was thoroughly shocked by the cost, but it was the same price at other places all over town.


4.0
January 7, 2021
Julie J - Loved one of resident/client
Verified Review
my review of avamere

The staff and nurses were really good. I did not care for the administration. The patient-to-staff ratio needed to be better. I think they were at a 15-1 ratio. I would not recommend this community to others right now.


2.5
November 14, 2017
anonymous - Loved one of resident/client
Verified Review
Nighttime staff isn't up to par

I first picked this facility because they had immediate openings and they fit within our budget. Everything started out great but then in the last few weeks, it really hasn't been a good experience. The day to day direct staff does a very good job and most of them really care. The nighttime staff just isn't up to par. They don't follow through and they are making decisions that aren't good for my loved one. There have been a number of medical issues and the follow through wasn't as I hoped it would be. There's just very little follow. I just feel like there have been occurrences happening about every other day or every few days. Also, this is a memory care unit and I really haven't seen much activity happening in terms of memory care. I would not recommend this facility.

Response from Avamere at Rio Rancho

September 4, 2019

Thank you for your feedback. We would like to follow-up on this issue. You can fill out a brief intake form here: [removed] Alternately, you can call us directly at [removed].


3.0
November 9, 2017
anonymous - Toured community
Verified Review
Brookdale Rio Rancho

I was going to tour Brookdale while looking for options for my mother’s respite care. I corresponded a great deal with the staff and the director over phone and email, and I just decided that I didn’t feel comfortable placing my mother there. It didn’t feel like a good fit.


4.0
September 12, 2017
anonymous - Toured community
Verified Review
Mom's Active Needs

We toured this community and the staff was nice and caring. the director did make a good impression on me. The community was clean and we liked the activities that are offered. We would recommend that families tour this community. We did not get the feeling that we wanted for my mom due to her needing a more active community.


4.0
August 21, 2017
anonymous - Loved one of resident/client
Verified Review
Going well

My parents seem to be doing well since moving into the community. They like to play bingo and have taken advantage of the trips to the store. They are not really fond of the food. The community is clean and the grounds are nice. I would recommend this community


5.0
July 13, 2017
anonymous - Loved one of resident/client
Verified Review
No complaints

They offer some daily activities including bingo and a spiritual service in the mornings. Mom enjoys the food and she has made some friends. The residents are nice and this is a comfortable community. The community is clean and well maintained. The staff are efficient. I would recommend this community.

Response from Avamere at Rio Rancho

September 4, 2019

That is so great to hear, thanks for letting us know!


2.5
July 7, 2017
anonymous - Loved one of resident/client
Verified Review
The Food Could Be Better

My friend is doing okay, we are working out the kinks. The meals have not been so good. She tells me it tastes horrible and she is not happy with it.


5.0
June 9, 2017
anonymous - Toured community

Love the cottages! I can see my Dad here.


2.0
May 5, 2017
anonymous - Toured community

Friendly staff and they seemed happy. Facility is clean and fresh but could use some upkeep. Back hallways seemed dark and dingy. Cottages were very appealing with wonderful landscaping and convenient parking. Maybe encourage residents to smoke in less conspicuous outdoor spaces rather than front parking lot.


4.0
May 2, 2017
anonymous - Toured community

Does not have independent living option. Memory care was excellent as far as I could see. Food was not good but the chef was not there that day.


4.0
April 28, 2017
anonymous - Toured community
Verified Review
They Were Confused About Their Pricing

We were going to move in but when it came to the finances it seemed sketchy. I spoke with someone there and she quoted me 3 different prices for one room. I was not comfortable with the fluctuation of pricing. It was all good until it came up to this finances.


5.0
April 18, 2017
anonymous - Loved one of resident/client
Verified Review
A great place for dad

This is a nice community and we like the staff that are always very caring and helpful to my father's needs. He is please with the good variety of healthy meals. They do offer him a good varierty of activities to participate with the other residents. We would highly recommend this community for the good care and the value that is received for other families.


3.0
March 21, 2017
anonymous
Verified Review
Didn't like what I heard!

I did not tour this Brookdale because my loved ones that are firefighters in this area advised me not to. They said that when a resident falls and calls for help, the staff don't go check on them, they just call the fire department and a lot of times the residents just need help getting up. It defiantly did not sound like a place I would want to put my Mother in.


5.0
March 20, 2017
anonymous - Loved one of resident/client
Verified Review
Mom has adapted really well!!

I have to say the day and night staff at this community have been absolutely wonderful. They treat her just like family and are very patient with her especially with her memory loss that she experiences. I can tell she is really liking the meals they serve she has had no complaints and has been gaining healthy weight from the nutrition. The only complaint I have is the grave yard shift does not seem to be helping keep my mother clean with her hygiene as much as they should be. I hope to they could work on being more attentive to her in the middle of the night


5.0
March 6, 2017
anonymous - Loved one of resident/client
Verified Review
Outstanding Cate

I like the care at this community for my mom. The staff is outstanding. and the community is clean and always. The meals are appealing, but a few changes are needed. The activities ae very helpful for her. We like this community and are very happy to see her here. We would recommend this community to other families for great care and value.


5.0
December 29, 2016
anonymous - Loved one of resident/client
Verified Review
Positive Atmosphere!

The Brookdale Rio Rancho is a very clean and organized community. My mother in law goes on outings, they went to the movies the other day. They had a Christmas dinner as well, and the food served was very good. Overall it has been a good experience.


1.5
November 23, 2016
anonymous - Loved one of resident/client
Verified Review
Staff needs a lot of improvement!!

I am very disappointed in the administration at this community, they have poor communication with me and are very disorganized. They do not take responsibility for there residents and often do not tell me the correct information. I have had many conflicts with them and hope to see improvement in the near future. Another thing I am concerned about is the lack of staffing they have at the facility. They are supposed to always have at least three workers on for the day and I have yet to see more than two. They have 30 people in there memory care unit and need to have more staff available to be available to help the residents.


4.5
November 17, 2016
anonymous - Loved one of resident/client
Verified Review
A good community!!

The staff are attentive and helpful. Mom does not like the food. They offer daily activities. The community is well taken care of and I would recommend it.

Neighborhood around Avamere at Rio Rancho

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Frequently Asked Questions about Avamere at Rio Rancho

Avamere at Rio Rancho offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Avamere at Rio Rancho has received an average review rating of 3.9 based on 65 reviews. See all reviews.

Call (505) 892-8400 to reach a resident at Avamere at Rio Rancho.

To reach a resident at Avamere at Rio Rancho call: (505) 892-8400



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.