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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Blue Ridge Senior Living of Richmond

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12411 Gayton Road, Richmond, VA 23238

9.0
Review score
31 reviews
Add review
9.0
Review score
31 reviews
5 star
39%
4 star
32%
3 star
16%
2 star
3%
1 star
10%
See all reviews
For pricing & availability:
(866) 374-4058
Blue Ridge Senior Living of Richmond
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Blue Ridge Senior Living of Richmond outdoor common area
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Anonymous
-
Family/friend
5.0
our Mom's experience with a new home at the Blue Ridge Senior Living Facility.
Overall we are very pleased with the quality of care and the smooth transition for [name removed]. We appreciate so much the assistance we have received from A Place For Mom.

About the facility
Blue Ridge Senior Living of Richmond

Located just north of James River, close to the beautiful Tuckahoe Creek Park, is the stately community Blue Ridge Senior Living of Richmond, Virginia. This community offers a variety of living options, including independent living, assisted living, and memory care to accommodate the unique needs of every individual. The staff strives to provide residents with safety, quality leisure, and peace of mind. Residents and guests alike will also enjoy the outdoor opportunities nearby.

 

The luxurious amenities and caring staff help residents at Blue Ridge thrive in their golden years. Visitors often notice the lively and vibrant indoor and outdoor common areas as guests and residents socialize and participate in activities. The expert staff works to deliver high-quality services that are tailored to each resident’s preferences. Without compromising on taste but ensuring nutritional value and satisfaction, the culinary team creates decadent dishes to make for a superior restaurant-style dining experience within the elegant dining rooms.

The 24-hour staff is available to assist residents with any time-sensitive needs. Other services in this community include mind-stimulating activities, salon services, medication management, incontinence care, and scheduled transportation. Blue Ridge helps ensure residents have access to the necessary medical and personal care services. The staff includes on-site...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Blue Ridge Senior Living of Richmond

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Blue Ridge Senior Living of Richmond

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Blue Ridge Senior Living of Richmond outdoor common area
Blue Ridge Senior Living of Richmond

12411 Gayton Road, Richmond, VA 23238

The Barrington at Hioaks
The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA 23225

Sunrise at Bon Air community exterior
Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

Ginter Hall Assisted Living and Memory Care
Ginter Hall Assisted Living and Memory Care

11300 Mall Court, Chesterfield, VA 23235

9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
39%
4 star
32%
3 star
16%
2 star
3%
1 star
10%
9.8
Review score
224 reviews
9.8
Review score
224 reviews
5 star
90%
4 star
5%
3 star
2%
2 star
2%
1 star
1%
9.7
Review score
48 reviews
9.7
Review score
48 reviews
5 star
42%
4 star
27%
3 star
19%
2 star
6%
1 star
6%
8.5
Review score
54 reviews
8.5
Review score
54 reviews
5 star
41%
4 star
13%
3 star
22%
2 star
17%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Blue Ridge Senior Living of Richmond

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Vegetarian
  • Special Dining Programs
  • Pureed Meals
  • Room Service

Room Amenities

  • Bath Tubs
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Private Bath
  • Beauty Salon
  • Barber Shop
  • TV Lounge
  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Activities Off-site
  • Art Classes
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Educational Speakers / Life Long Learning
  • Dances
  • Day Trips and Outings
  • Activities On-site
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Montessori Programs
  • Karaoke
  • Holiday Parties
  • BBQs or Picnics
  • Live Musical Performances
  • Other Religious Services
  • Birthday Parties
  • Tai Chi
  • Cooking Classes
  • Walking Club
  • Live Dance or Theater Performances
  • Community Service Programs

Reviews

for Blue Ridge Senior Living of Richmond

9Review score31 reviews
9.0
Review score
31 reviews
5 star
39%
4 star
32%
3 star
16%
2 star
3%
1 star
10%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Blue Ridge Senior Living of Richmond with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Blue Ridge Senior Living of Richmond has 31 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
3.8
Staff
4.0
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.7
A Place for Mom has scored Blue Ridge Senior Living of Richmond with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Blue Ridge Senior Living of Richmond has 31 reviews with an average "overall experience" of 3.8 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Assisted Living
November 29, 2023
5.0
Verified Review
our Mom's experience with a new home at the Blue Ridge Senior Living Facility.
Overall we are very pleased with the quality of care and the smooth transition for [name removed]. We appreciate so much the assistance we have received from A Place For Mom.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 3, 2023
5.0
Verified Review
Recommended
My loved one is currently a resident at Blue Ridge Senior Living of Richmond and everything has been great for her at this facility so far. The cleanliness and friendliness are great! The staff, care service, value for cost and meals are all great as well! I would recommend Blue Ridge Senior Living of Richmond to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Campbell - Family/friend
Memory Care
September 4, 2023
4.0
Quality of Care
My mother-in-law is a resident in the Memory Care Unit, The quality of care that she has received is exceptional. The care giving staff who have assisted in caring for her have been loving, thoughtful, and sympathetic towards her needs. Any concerns that I may have had were addressed and resolved immediately. The administrative staff are very professional, and have a genuine concern regarding their residents. Each time I visit the facility, I am always greeted with a smile. I personally think they are phenomenal and do an amazing job!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Karen B - Family/friend
Assisted Living
April 10, 2023
5.0
Verified Review
Review for Blue Ridge Senior Living of Richmond
The interaction with the staff is good, and they are taking good care of my loved one. Staff are ffficient and friendly. It's a small shared room and bathroom. It's clean. Good food is prepared every day. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
February 27, 2023
4.0
Verified Review
Blue Ridge experience
The staff were really cooperative with my sister and me. I had no complaints at all with them really. They worked well with her and were accommodating to her needs. The facility is also pretty affordable, that was the main reason we chose them over others we looked at. Her health declined so we did have to move her to a place that provided more care. Overall I would recommend Blue Ridge to other families.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
April 12, 2022
3.0
Verified Review
Reasonable Costs, Marginal Care
This was a short term stay. There was long response time to call lights over the weekend. There is a dialect issue as some of the staff where hard to understand when they were speaking. Attentive and response time need improved. They were friendly and the introduction into the facility went smoothly. They did charge for an entire month when my loved one was only there a few days of that as well as medications filled that she never took.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
2
Value for Cost
4
anonymous - Family/friend
Assisted Living
January 27, 2022
3.0
Verified Review
Could use improvements
I would recommend to check other places before you place your loved one in the community. The care is fair but right now I am trying to get my loved one in another community that I feel will fit her needs better.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
K Robinson - Family/friend
Memory Care
December 13, 2021
4.5
Verified Review
Very welcoming, friendly, homey place where your loved one is truly cared for.
It's a good fit for our loved one. Everybody seems to be nice and very accommodating. If we have any issues, they're right there to help. My family members who have tried the food says it's very good. The activities they offer seem nice. It just seems a little pricey though.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
3.5
Karen - Toured community
Assisted Living
August 17, 2021
5.0
Verified Review
my tour
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. Unfortunately, the community was just not in our price range
anonymous - Toured community
Assisted Living
August 2, 2021
5.0
Very nice place. [name removed] was very patient and answered all of my questions. I am still researching my dad's financial status to determine what he can afford. This would be my first choice (if he can afford it).
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
June 9, 2021
0.5
Verified Review
Not a place for your loved one - would not recommend.
I would never recommend this facility to any family They were lacking in attention to detail, customer service, and timeliness in getting back to us with issues. Friendliness, just morally during the time of Covid and the pandemic, is not there. They talk about setting up virtual appointments, but they never call you. Or if you are able to set them up, your loved one is never escorted down for the appointment. I don't have a problem with their Covid precautions, and they do require masks of all visitors. But whether someone is very ill to the point of being on hospice or whether someone is just lonely, I just don't see where the staff makes the family feel that their loved one is in their hands and will be taken care of. There's just so much pushback. And not being able to see your loved one regularly, you just don't know what's going on. The times that we were allowed in his room, it was filthy. There were blood stains on the walls, dirt in the tub, ants on the wall and in the bed. They were not responsive when we addressed those issues with them. He now has terrible bed sores and has ended up on hospice. And we have no way of knowing if they were turning him regularly like they're supposed to.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Value for Cost
0.5
anonymous - Family/friend
Assisted Living
June 3, 2021
3.0
Verified Review
My review of Blue Ridge Senior Living of Richmond
Our experience has been pretty limited still because of the covid but we would recommend the community to others. We have spoken with one the aids on our loved ones floor and that communication has been good, but the communication regarding day to day updates could be a little better
anonymous - Family/friend
Assisted Living
May 17, 2021
4.0
Verified Review
A review
Due to the covid restrictions we were not able to get inside the community, and there were no activities going on while our loved one was there. We would recommend the Blue Ridge Senior Living community to others as long as the situation fit their loved ones needs, and they know what they are buying.
Friendliness
4
Care Services
4
Staff
4
Value for Cost
3
JB - Family/friend
Assisted Living
April 23, 2021
4.0
Verified Review
Good value
It's a decent place for the money. It was clean. I wouldn't put my loved one just anywhere. It was the best value that I could find for sure. I had interaction with only a couple of staff members, and they've been great. They've done a good job of communicating to me since I can't go in to visit due to Covid. They've not been offering activities, and it would have been nice for her to have some kind of social life while she was here. She's not had a whole lot of interaction with the residents since she's been here.
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Value for Cost
5
Patricia - Resident/client
Memory Care
April 2, 2019
5.0
Verified Review
Review of Symphony Manor
I have enjoyed living here. The people are great, the works are so friendly and helpful. Works are great and friendly
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words.
anonymous - Resident/client
Memory Care
April 2, 2019
5.0
Verified Review
Review of Symphony Manor
It is a very nice place. Staff is very polite and respectable. I feel very secure here. The meals are what we need to stay stable and within.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words!
Marilyn - Resident/client
Memory Care
April 2, 2019
4.0
Verified Review
Review of Symphony Manor
I am well satisfied here. My needs are met and I enjoy the interaction with the other residents. Our activity director [name removed] is great.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words!
Charles - Resident/client
Memory Care
April 2, 2019
5.0
Verified Review
Review of Symphony Manor
I have resided at this facility since [date removed]. Have seen much. The current management has been absolutely wonderful compared to previous management. Many thanks to the current team.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words!
Nancy - Resident/client
Memory Care
April 2, 2019
4.0
Verified Review
Review of Symphony Manor
I really believe some things are really good but some things could be better. Most employees are very good and some could improve. Most times the food is good. Some times the food could be improved - such as presentation, the combining and cooking. I really love the 3 head people and they are very approachable.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words. We'd like to speak with your more in detail about additional improvements. Please stop down and speak with our Executive Director, Sarah.
anonymous - Family/friend
Memory Care
June 1, 2018
0.5
Cheap at 1st then watch out later
Symphony Manor is a typical assisted living place where turn over of management is never ending, as well as the nursing staff. You may have a great nurse one day then she is gone 3 weeks later. Management comes and goes like the wind. You get one thing figured out then you have to go thru the same thing with the next "Director" and I use that term loosely. Your bill is never itemized to show exactly what you owe. I have had to bring in records to show them what has occurred because they are constantly dealing a new accounting system or some other excuse. They place looks presentable to the average person but your rates will start out one amount and soon will be double. It may be different (up or down) from month to month. All of these places have issues and they all work the same way. If you do not come on a daily basis you will get ripped off or else your loved one will whomever is paying the bill. They will even tell you one price on phone then tell you another when you get there and then charge yet another when you get the bill. You also can never speak to management, they are always "on another line" or otherwise not available. If you show up their door is closed. But I am not proudest on this place because Sunrise is the same way and some of the higher ones are also so might as well get the best deal for as long as possible. You will move then eventually just to start it over again.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Viewing 1-20 out of 31 reviews

Neighborhoods
around Blue Ridge Senior Living of Richmond

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Blue Ridge Senior Living of Richmond

Blue Ridge Senior Living of Richmond offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Blue Ridge Senior Living of Richmond 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 741-9494 to reach a resident at Blue Ridge Senior Living of Richmond.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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