Vitality Living West End Richmond

1800 Gaskins Rd, Richmond, VA 23238

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street view of Vitality Living West End Richmond

About the community Vitality Living West End Richmond

If you're looking for more than just a place to live €” if you want to live well €”  then our upscale, two-story retirement community located in a serene wooded area of Richmond, Va., is the place for you. Our community, which offers assisted living and Alzheimer's and dementia care, provides abundant services, conveniences and amenities. And there's always the security of knowing that our staff is on-site 24 hours a day, seven days a week.

As an assisted living resident, you can stay as independent and active as you want while receiving the daily personal assistance you need. Should your needs change over time, and you require memory care, you have the security of knowing you can remain here, in your home, without leaving behind familiar surroundings and close friendships.

You'll find plenty of comfortable common space that naturally draws people together, such as the spacious, home-like fireside family room, well-stocked library, screened lanai, cafe/bistro and outdoor areas. With easy-to-navigate floor plans and soothing wall colors, memory care residents feel safe and not overwhelmed. And with monitored entries and exits and an enclosed courtyard, they remain safe while having complete freedom of movement.

Our amenities,...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Vitality Living West End Richmond

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Vitality Living West End Richmond

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Private bath
Barber shop

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Game room
Movie or theater room
Piano or organ

On-site dining options

Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Catholic services
Other religious services

Reviews for Vitality Living West End Richmond

4

(56 reviews)

Write a Review

Cleanliness

4.1

Care services

4.0

Staff

4.0

Meals & dining

5.0

Activities

4.0

Value for cost

4.0

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1-20 of 56 reviews
4.0
August 26, 2021
G B - Sibling of resident/client
Better Than Expected

The community does what they promise, and anything extra I ask. The food consists of 3 full meals of your choice and 2 snacks for the residents each day. The try and meet the residents requests within reason.

Response from Vitality Living West End Richmond

August 27, 2021

Hi, we greatly appreciate your five-star feedback. Thank you for your time and interest in Vitality Living West End Richmond!


5.0
August 6, 2021
Anonymous - Toured community

Very nice community and a variety of room options available. When I visited, many residents were engaged in group activities and seemed to be enjoying themselves.

Response from Vitality Living West End Richmond

August 17, 2021

Hi, we greatly appreciate your five-star feedback. Thank you for your time and interest in Vitality Living West End Richmond!


4.0
October 13, 2020
Chuck Frydenborg - Loved one of resident/client
A safe secure environment

We chose Brookdale West End Richmond because of the location, the size of the community( it is smaller, only around 90 rooms), and we had comfort around the people here. The room sizes here are great, they are perfect for their needs. I think the food is good. The best part about the community so far has been that they are keeping the residents safe with everything going on. They have managed the pandemic very well. I would recommend.


4.0
September 16, 2020
Liz Hill - Loved one of resident/client
Verified Review
Great care givers

We chose Brookdale because it smelled nicer, and it was just a nice overall facility for our price range. Also the location is great. The room sizes are HUGE. She shares a room with a roommate and it has two big windows. It was the largest room we have seen. The regular dining room looks a lot nicer menu wise but memory care seems to have has less options. My favorite part about the community is the people. They have been so helpful to get us connected via Facetime and porch visits with my mother in law. They keep us in the loop on everything and you can tell the staff genuinely care about their residents. I would recommend Brookdale West End Richmond.


3.5
October 15, 2019
Lando the Stargazer - Loved one of resident/client
Verified Review
Brookdale living

The people at Brookdale are fabulous and very friendly and they seem to care about the folks that live there. I'm impressed with most everything except for two things. I find it very odd that no one locks any doors ever. It just creeps me out. The other thing is if you enjoy food you may be disappointed.


5.0
June 25, 2019
AnnGreene - Loved one of resident/client
Brookdale West End Richmond has been a blessing.

Brookdale West End has been a blessing. My father-in-law unexpectedly required the need for assisted living care after completing rehabilitation for an unexpected hip replacement. Needless to say, the overwhelming issues our family focused on was the quality of care and necessary services that go along with his daily well being. There is such a wide range of facilities available in the Richmond area that my husband, brother-in-law and I visited at least ten different locations before making a decision. The decisions was based on a chart comparison between the variety of expectations we had (including cost, location, reputation, and staff) and the services available. During the last two years, we have been very pleased with the outstanding quality of care, regular family involvement activities, lovely atmosphere and a genuine sense of pride in what and how they do things. Everyone from from housekeeping to kitchen staff to nurses to the administration has been on their toes. The sales director, Ms. [name removed] , discussed all aspects of life at Brookdale and answered all questions. If she did not have an immediate answer, she had one soon after. There was no confusion about expectations. We are at ease knowing that [name removed] is safe and sound at Brookdale.


5.0
June 24, 2019
Christine O. - Loved one of resident/client
Thx for Your Genuine Caring and Compassionate Care!

Caring, compassionate care. This is the care that our 87 year old father with progressive vascular dementia has received from living at Brookdale West End (BWE) for 1 1/2 years now. The Sales Manager was a significant help navigating us with an unplanned move for my father. Her resourcefulness and genuine sincerity was significant in helping with Dad's transition from independent living at his home to assisted living. The staff, from dining to direct resident care, has been exceptional ESP over the past 6 months!! They all know Dad's routine to keep him safe yet respectfully encourage his independence. Cost does increase, of course, with additional assistance, but BWE is very supportive with helping the resident maintain as much independence SAFELY until it is absolutely necessary for additional assistance. The activities director has been so helpful to insure that Dad is engaged in activities to have a quality life; they remind him and "reel him out" to participate and he has a wonderful time! We are also blessed to have staff who look after Dad that are experienced and competent. The Medical Assts were able to identify subtle changes in Dad's disposition that resulted in him having to have a pacemaker placed. They also identified new changes in his medication regimen that was concerning to them, notified the family and physicians and prevented what could have been a trip to the ER for Dad. Overall, we couldn't be happier than having had Dad reside at Brookdale West End. What we appreciate the most is the sincere care they provide to our dad. We trust that he is safe and in good hands in our absence. The only suggestion we would offer, quite honestly, is faster, effective wi-fi service in the residents' apartments!


4.5
June 20, 2019
Mary Jones - Loved one of resident/client
Memory care

My father has lived in the memory care at Brookdale West End for over a year. I have been happy with how content he is with being there. All of his meals, medicines, and laundry are included in the pricing. The entire staff is very caring and devoted to him and alway make me feel welcome when I visit. They share any concerns with me and I know that they have his best interests at heart. There are many activities that he has participated in and many local trips that he has enjoyed.


3.5
June 12, 2019
Mr. Darryl K. Brock - Toured community
Brookdale West End Richmond.

I have toured just about every Assisted Living in Richmond, Virginia. Most were not elderly friendly when entering the building. Some had the elderly line up in wheel chairs just seating there looking like they were ready to pass on. Brookdale West is a breath of fresh air. From the moment we arrived it looked like home. Beautiful grounds. The front doors open automatically. That’s a plus for any elderly person. The interior was beautiful and pleasant. We were greeted as we came in. But most important of all, was Brookdale residence looked/were happy. No staging or made up, they were very happy. It was clean, staff was professional, caring and supporting of its residence. The rooms where nice size and clean. Medical staff on site. Plenty of activities for all residence. An awesome walking trail/garden. I would recommend this facility to me if I was looking and I would most defiantly recommend this facility to all.


5.0
June 12, 2019
Monica - Toured community
Attended Many Community Events

My family and I have attended many events at this community! The Business Marketing Manager is always putting together such great events to involve the residents and their families and friends. My family and I have attended several Easter Egg Hunts, Stuff the Bus, and Trunk or Treats! This community is always doing something fun, which keeps the residence happy and entertained and giving them something to look forward to! The community is very clean and welcoming and always has smelt very fresh! Every time I am there, it feels like a cozy home. The staff is very polite and helpful. The atmosphere is always upbeat and everyone wears a smile. The food is exceptional too! They have chefs on staff that make fresh food daily like salmon, steak, and even lobster! Amazing community and staff! Keep up the great work!


5.0
June 8, 2019
Susan Hockman - Loved one of resident/client
Thanks, Brookdale!

From our initial visits to the move in and for the first months of residency, working with Brookdale West End Richmond's excellent staff has made the assisted living transition easy for my mother in law and our family. We have had an absolutely positive experience from the moment we walked through the doors to the lovely main floor living area. The personal attention of [name removed] and her staff in answering questions and assisting with the move has been impressive. The program manager, [name removed], is energetic and knowledgeable and has a real gift for working with older people. Her sense of joy and excitement is contagious. When we visit, we are warmly greeted and feel very welcome. Thanks, Brookdale and your entire staff, for a job well done.


5.0
June 4, 2019
Anonymous - Toured community

Tour and community was very nice.


5.0
January 26, 2019
Cindy Hague
Liked it so much he didn’t want to leave!

My husband stayed at Brookdale West for respite so I could go meet our Granddaughter in France. All his needs were met including bathing, help getting dressed, medication and the chef even made his favorite food.He loved all the activities and she even looked for someone to play chess with him! I would definitely recommend Brookdale and hope to use it for respite in the future. He liked it so much he didn’t want to leave!


5.0
January 26, 2019
Cindy Hague
Verified Review
He liked it so much he didn’t want to leave!

My husband stayed at Brookdale for respite so I could go to France to meet our new Granddaughter. He had great care by each and every person. I never walked through the lobby without every worker greeting us.The chef made him his favorite food and now he doesn’t like my cooking. He was helped with dressing and bathing and loved each and every activity they provided. I would definitely recommend Brookdale and hope to useit for respite in the future.


0.5
December 3, 2017
Anonymous
Bowl of jello

We paid nearly $8000.00 a month to Brookdale for the care of my mother. I had also promised her that she would never be alone with strangers, so if I could not be with her, I had several lovely nursing students that stayed with her. And Thank God they did. The first morning when she woke up there, she asked for help getting dressed. The Brookdale staff member told her(in front of my caretaker) "You are nothing but a bowl of jello, you're completely flaccid. I'm not dressing you. You can stay in bed today." It was just horrible. I don't understand why anyone would talk to another human being that way. Unfortunately, what they say is true. When you complain, things get worse. My poor dear Mother was not given her nebulizer treatments when she needed them and the facility would not work with the Hospice group that I brought in with her. They wouldn't give her the medicine that she needed to sleep They wouldn't allow morphine that she desperately needed. She spent the last day of her life, screaming "help me, help me, help me" I finally got her some morphine and she died that night. She didn't need to suffer like that. I will never forget how poorly she was treated and how Brookdale let her suffer for no reason at all. None whatsoever. It's shameful.


2.5
September 26, 2017
Anonymous - Toured community
Verified Review
Toured Twice Same Issue Kept Coming Up

We did not like this community at all. The community itself was okay it was clean however the room that I was shown had some housekeeping issues the bathroom hadn't been cleaned very well from the prior resident. I had gone back for a second look and took my daughter looked at the same room and it was the same issue but the odor had gotten much worse. So that concerned me as to how the housekeeping was being done.


0.5
September 26, 2017
Paul - Resident/client
The Real Story

OK First Off I want to give that there is a overall problem in all Health Care Employment Nation Wide. What ever Brookdale tells you is not always true. I do not know what other assisted living centers say but you need to be aware of the problems that go on. Brookdale at this location number one priority is getting new residence. They will tell people just about anything and say yes we can do it but they won't and on top of all they will increase the bill. They still will not do it on the weekends or off hours 7:00pm to 8:30am in the week.


5.0
August 30, 2017
Anonymous - Toured community
Verified Review
A tour for care

We toured this community for care. The community was bigger then what we wanted. The staff was helpful in the questions that we had. They had a list of activities. The menu was appealing. We would recommend other families for a tour for a loved one


3.5
August 24, 2017
Anonymous - Toured community
Verified Review
We enjoyed our tour

We really enjoyed our tour of this community the staff were great they showed us all around and answered all our questions. This really is a beautiful place and has a lot of amenities for their residents. We did feel that the pricing was a concern for us.


2.5
July 18, 2017
Anonymous - Toured community
Verified Review
Did not like the amount of floors in the building

I have to say I don't remember much about this tour due to take a fall downstairs before the tour. The one thing that really stands out in my mind is that I did not like what so ever that it was a multilevel building. The resident's rooms were located on the second and third floor of the building which would make me worry in case of an emergency how would they get the not ambulatory residents out safely. The staff from what I remember seemed friendly and helpful.


Neighborhood around Vitality Living West End Richmond

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Frequently Asked Questions about Vitality Living West End Richmond

Vitality Living West End Richmond offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Vitality Living West End Richmond has received an average review rating of 4 based on 56 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.