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The Watermark at Bellingham

1615 East Boot Road, West Chester, PA 19380

8.7
Review score
107 reviews
Add review
8.7
Review score
107 reviews
5 star
49%
4 star
27%
3 star
14%
2 star
4%
1 star
6%
See all reviews
8.5
Review score
1568 reviews
61 facilities
For pricing & availability:
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The Watermark at Bellingham
The Watermark at Bellingham
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Susan
-
Family/friend
5.0
Great staff, value and experience!
My loved one is currently a resident at The Watermark at Bellingham and everything has been great for her at this facility so far. On move in day and before, they were very helpful in planning and arranging for my loved one's move in. [Name removed] was so helpful, she even ordered us dinn

About the facility
The Watermark at Bellingham

The Watermark at Bellingham is a senior living community offering independent living, personal care, memory care, rehabilitation, and skilled nursing services to older adults in the West Chester area. This campus mimics a small neighborhood and is nestled on the corner of an expansive park-like setting where residents can enjoy afternoon strolls, charming ponds, golfing, and more.

Designed for those who want companionship and amenities alongside a hospitable staff, this community enables residents to lead their desired lifestyles. Nearby, residents have convenient passage to the city’s historic downtown filled with shops, restaurants, medical facilities, and attractions. Plus, on-site amenities, such as a salon, game room, library, and lounges, help ensure residents have an engaging atmosphere for relaxation and entertainment.

Residents are able to forget about life’s tedious tasks and focus on exploring their interests and making new friends. The sky is truly the limit, as the culinary team, program directors, and care team are always accommodating residents’ dietary needs, interests, and care needs. From general services like housekeeping and concierge to specialized care services like memory care therapies and wound care, the 24-hour care team is ready to assist you.

State licensing information

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Watermark at Bellingham

Total monthly costs depend on room type, select services, and the level of care needed.

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The Watermark at Bellingham
The Watermark at Bellingham

1615 East Boot Road, West Chester, PA 19380

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

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8.7
Review score
107 reviews
8.7
Review score
107 reviews
5 star
49%
4 star
27%
3 star
14%
2 star
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1 star
6%
9.7
Review score
49 reviews
9.7
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49 reviews
5 star
68%
4 star
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9.7
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33 reviews
5 star
67%
4 star
15%
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6%
9.1
Review score
45 reviews
9.1
Review score
45 reviews
5 star
45%
4 star
36%
3 star
11%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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Pet friendly

Yes

Pet friendly

Yes

Pet friendly

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Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Watermark at Bellingham

8.7Review score107 reviews
8.7
Review score
107 reviews
5 star
49%
4 star
27%
3 star
14%
2 star
4%
1 star
6%
Write a review
A Place for Mom has scored The Watermark at Bellingham with 8.7 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, The Watermark at Bellingham has 107 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
4.3
Meals & Dining
4.1
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Watermark at Bellingham with 8.7 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, The Watermark at Bellingham has 107 reviews with an average "overall experience" of 4 out of 5.
Parent company
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Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 107 reviews
Doreen - Family/friend
Assisted Living
March 8, 2024
3.0
Verified Review
[name removed] the sales director is amazing and an absolute doll. The people at the front desk are friendly but need to be informed more. The nurses do have patience but need to be informed as well. The kitchen staff is very pleasant as well as the servers. I find that if I need help with my uncle I call on [name removed]. So from the places we visit watermark of Bellingham took the prize
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Susan - Family/friend
Independent Living
October 10, 2023
5.0
Verified Review
Great staff, value and experience!
My loved one is currently a resident at The Watermark at Bellingham and everything has been great for her at this facility so far. On move in day and before, they were very helpful in planning and arranging for my loved one's move in. [Name removed] was so helpful, she even ordered us dinner and had it delivered to us! When we were considering Bellingham, they invited us to stay for dinner so my loved one could experience dining there. My loved one is happy there. I would recommend The Watermark at Bellingham to others.
Anonymous - Family/friend
Assisted Living
October 3, 2023
3.0
Verified Review
Friendly place and would recommend only with significant improvements
Everyone is welcoming and nice and the food is good, but the issues with care are momentous. Last weekend, they let my mom lay in her bed for 48 hours and did not ensure she ate. We have been going there every day to make sure they are doing their jobs. They did not ensure she took her meds as she left them half dissolved on her dresser. We have asked for her to go to the dining room and put signs all over her room and they still don't always bring her down, leaving her food that she will not eat on her own. There is massive staff turnover that has lead to incredible issues with communication. She was readmitted from a hospital and no updates were made to her care plan until we demanded that they were or we were going to consult a lawyer. I had to wash her myself because no one gave her a shower as was in her plan.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
2
Diane - Family/friend
Independent Living
September 22, 2023
5.0
Verified Review
our families experience
Watermark at Bellingham has been such a great place for my uncle. Well... it was the 3rd facility that we had looked at... and the first thing was the size of the room vs the cost... was much more economical than the other facilities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 14, 2023
5.0
Verified Review
Overall we are very happy we chose Bellingham for mom. She is very happy there!
My mom always has company but we wish she had more activities. She is in the independent living so we wish she has more options. Maybe some day trips to other places. When it comes to the cleanliness the trash is only taken out on certain days which makes the hallways a bit stinky.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Resident/client
Independent Living
August 22, 2023
5.0
Verified Review
impressions of a freshman resident
Quality of dining seems to have declined in the past month/ie dinner selections have declined in number (3 down To 2). Have had difficulty getting a straight answer on dining allowance/costs but I am adjusting. Sometimes it is hard to tell who is in charge of what. Response has been somewhat dismissive but not offensive. Staff on The whole is very cordial.
Cleanliness
3
Friendliness
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Mark - Family/friend
Assisted Living
July 12, 2023
4.0
Verified Review
Flexible and Accommodating Through a Difficult Transition
I would highlight The Watermark's flexibility in working with us through a difficult transition. They worked with a short timeframe, dealt with unresponsive doctors, an 800 mile move, a case of pneumonia, and 3 cases of covid. And they remained helpful and responsive throughout.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
July 10, 2023
3.0
Verified Review
Our Experience
Overall facility is nice. I think they have not invested as much in memory care as they have with the overall facility. I think there is a plan in place to upgrade memory care in terms of the looks and activities available, but at the moment it is the area that lacks the most. The staff is great. They know my mother well and they are patient with her. Makes me feel ok leaving her there.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
2
Value for Cost
2
D P - Family/friend
Memory Care
June 22, 2023
4.0
Verified Review
A Caring Place
My family and loved one have had a good experience with the community. The staff is helpful and caring. Everyone is friendly. There are meals and activities provided by the community to assist the residents with socialization. Overall, this is a community we would recommend to others.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Patty - Family/friend
Assisted Living
June 14, 2023
5.0
Verified Review
Happy with the care provided.
It has been a very good experience overall. The staff is very kind and helpful. They are constantly making updates, and they keep the facility very clean. Food has been fresh, with lots of options. Our family has been happy with the care my mom has received here at Bellingham.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
March 2, 2023
3.0
Verified Review
tour review
Our family had an in person tour with The Watermark at Bellingham, and they were undergoing constructions and given our loved ones mobility limitation's it was just not going to be ideal for her to move in
Lynn - Family/friend
Independent Living
February 9, 2023
1.0
I would not recommend
My family member moved in within the last 6 months. Hoping by now my rev. would be better. It’s been hard dealing with the new Ex Dir./ management of Watermark. Promises were not kept and residents were treated disrespectfully when questioned. Rent was raised several hundred dollars. The one included meal/day is now charged per item and deducted from a $500 allotment (main/side) w fees for pkg & food delivery/bags, to apt. We were reassured staff turnover was not a concern. That person quit and move in-day was a disaster. Apartment was not clean w serious maintenance issues. No staff was present. Residents fought for mold removal, cleaning and working appliances. They were promised rent compensation which Resident insisted in writing. When received, Exec Dir. reduced it and residents had no recourse. Reno’s are looking good. The on-call IL supervisor [name removed], front desk,PT, podiatry, salon are great!! Watermark needs to know caring for residents they serve is as important the money.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
2
Meals & Dining
3
Activities
2
Value for Cost
3
Jennifer - Family/friend
Independent Living
February 1, 2023
5.0
Verified Review
This community is one of the best-kept secrets in the Chest County area! My loved one came into the community at the best time and is enjoying their time here. There was no buy-in fee for us at the time we signed! The Watermark at Bellingham is a community I would recommend to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 6, 2022
4.0
Verified Review
Overall good community
I would recommend, overall it is a good community however they are going through some renovations.
Cleanliness
4
Friendliness
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Julie - Family/friend
Independent Living
October 27, 2022
4.0
Verified Review
delighted to find the right home
The Watermark is in a beautiful location surrounded by green space and based on our experience so far we would absolutely recommend them to other families. Our loved one is very happy with the meals and dining service, and they offer so many activities, there are plenty of different things to do and the value for the money is excellent.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
October 26, 2022
3.0
Verified Review
Waiting for Renovations
They need more staff. Hopefully when the renovations are complete, things will be better there.
Cleanliness
3
Friendliness
5
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
3
anonymous - Toured community
Memory Care
September 19, 2022
4.0
Verified Review
Community Tour
Our tour at The Watermark at Bellingham was nice. They were the typical caregiver place. No bells and whistles, but they appeared to truly care for their patients.
anonymous - Toured community
Independent Living
September 8, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it was a nice experience but they were under construction so the dining and social area was closed off. The apartments were very out of date, but we were able to see a few sample apartments that were finished and they were nice. They do have local transportation and doctors on sight which is nice.
Anonymous - Toured community
Assisted Living
July 18, 2022
4.0
Verified Review
Review for The Watermark at Bellingham
My father stayed here, and they did very well with him. The staff was good but the distance was just too far.
anonymous - Family/friend
Memory Care
May 27, 2022
2.0
Verified Review
The Watermark at Bellingham review
The place is not just what it is supposed to be, the people are very nice and they do mean well but they are just not prepared for memory care
Cleanliness
2
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Activities
0.5
Value for Cost
0.5
Viewing 1-20 out of 107 reviews

Amenities
at The Watermark at Bellingham

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • Professional Chef
  • Restaurant Style Dining

Room Amenities

  • Handicap Accessible
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Library
  • Meeting Room
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas
  • Computer or Media Center
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Ballroom
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Fitness Center

Services

  • Beautician

Languages spoken

  • English

Activities

  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Reminiscence Programs
  • Art Classes
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Dances
  • Yoga / Chair Yoga
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Light Therapy Programs
  • BBQs or Picnics
  • Tai Chi
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Stretching Classes

Neighborhoods
around The Watermark at Bellingham

See what the neighborhood has to offer and what’s nearby:
The Watermark at Bellingham in google map

Frequently Asked Questions
about The Watermark at Bellingham

The Watermark at Bellingham offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored The Watermark at Bellingham 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 436-6663 to reach a resident at The Watermark at Bellingham.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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