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Sunrise of Westtown

1045 Wilmington Pike, West Chester, PA 19382

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Sunrise of Westtown community exterior
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12 Photos available
3 Floor plans
3 Floor plans available
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street view of Sunrise of Westtown
Sue B - Loved one of resident/client
5.0
Okay Community

The community is a good mix, I wish there more residents who don't have dementia. My loved one doesn't eat the breakfast but usually goes down for lunch and dinner, and the food was not that good, my loved one stated the meat was chewy and they ran out of wine for the residents which has happened a couple of times, and the wine mostly is undrinkable as the taste is bitter.... Read more

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About the facility Sunrise of Westtown

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized personal care services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Sunrise of Westtown is a community within Sunrise Senior Living properties. See all Sunrise Senior Living communities.

Pricing for Sunrise of Westtown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Sunrise of Westtown

Community Details at Sunrise of Westtown

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


More on this community

Reviews

for Sunrise of Westtown
4.0(36 reviews)
Write a Review
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

4.2

Care Services

4.0

Activities

4.0

Staff

4.9

Value for Cost

4.0

Overall Experience
15
13
5
1
2
Date Submitted
2
6
10
Reviewer
0
25
10
0
Care Received
7
29
1-20 of 36 reviews
Sort by

5.0
Sue B - Loved one of resident/client
Memory Care
November 10, 2022
Verified Review
Okay Community

The community is a good mix, I wish there more residents who don't have dementia. My loved one doesn't eat the breakfast but usually goes down for lunch and dinner, and the food was not that good, my loved one stated the meat was chewy and they ran out of wine for the residents which has happened a couple of times, and the wine mostly is undrinkable as the taste is bitter.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from Sunrise of Westtown

November 14, 2022

Hi Sue, Thank you for the wonderful things you said about Sunrise of Westtown and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.


4.0
Anonymous - Toured community
Assisted Living
September 9, 2022
Verified Review

Went on a family tour it was a decent overall tour, found it to be a little older than one of the others on the top of our list. But certainly very clean and well kept up.

Response from Sunrise of Westtown

September 12, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of Westtown. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


4.0
Anonymous - Loved one of resident/client
Assisted Living
March 24, 2022
Verified Review
Well Done

[Name removed] was a great help during my loved one's stay at Sunrise of Westtown. The billing team took a bit more work; however, this is resolved. It was nice the community broke the fees down to show you what each fee was for. They worked well with hospice.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4.5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
March 2, 2022
Verified Review
Most Positives Than Negatives

Everyone was very nice and friendly that we dealt with. The billing has not been correct. They will accept our checks; however, the community is showing there is still money being owed. However, they say that this will be corrected. The administration has made themselves available when I have needed to talk to them about concerns or questions. There has been times that my loved one hasn't been cared for properly. The community accepted my loved one's pet initially. The location is close to family. The community seems clean. There have been times my loved one's rooms hasn't been cleaned, when I have visited them. There have been times I have had to let the caregivers know that my loved one's laundry needed to be done. They were quick to make this happen. The staff encourages resident's engagement in activities.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
February 25, 2022
Verified Review
I would refer them to anybody in a heartbeat

Sunrise of Westtown does not feel like a nursing home, it reminds us of a mansion with a really nice homey feel to it. We really like their philosophy and that they treat the residents with dignity. Their top priority is to treat the residents with genuine care and you can tell its not a slogan but that they live by the philosophy.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
February 7, 2022
Verified Review
My tour review

This community was outdated, the director didn't seem to have much energy. The rooms were smaller and not as clean as I had hopped.


5.0
anonymous - Loved one of resident/client
Assisted Living
October 15, 2021
Verified Review
Quality of care is great

The staff are wonderful to me and my dad. He doesn't participate, but I get letters with the activities schedule and I see residents participating when I go in. He really seems to enjoy the food, he eats 3 meals a day and does not complain. They are great with communication, they call me with any changes or updates. I think the quality of care is outstanding and the staff really care about their residents. For example, every resident has a little shadow box outside their door that they can decorate. He did not want to do that sot he staff made him one based off things they knew he liked, we thought that was really cool. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
September 1, 2021
Verified Review
I would recommend

We chose Sunrise of Westtown because it seemed like it was going to be the best fit for what her needs and the location is great. The staff here are all so caring and they really do the best that they can, she has improved a lot since being here. If I ever have any questions or concerns they address those. I would recommend to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
August 30, 2021
Verified Review
Tour of Sunrise

We did not have a good experience with our tour at Sunrise of Westtown. Our first impression was that it is dark, dirty, and very regimented.


5.0
Shirley R - Loved one of resident/client
Memory Care
March 1, 2021
Verified Review
We recommend this community

We really enjoy how friendly the staff members are towards us and how caring they are towards our loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
August 28, 2020
Verified Review
Would recommend this community

The Sunrise of Westtown community has a very nice overall look to it. They have a different variety of rooms sizes to chose from, they are also pretty spacious. We really liked this community because it has a nice warm feeling to it.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.5
Andrea - Loved one of resident/client
Memory Care
November 12, 2018
Wonderful experience with the Memory Care Unit of Sunrise of Westtown

Our experience with Sunrise of Westtown was only in the Memory Care Unit. The caregivers were fantastic especially [Name removed]. She loved my mother and cared for her like she was her mother. I will never forget how wonderful she was and how happy she made my mom. Mom enjoyed the activities and friendliness of all that worked in the unit. [Name removed] was was the activity director gave his all to the residents and was very attentive to the families as well. [Name removed] who was the director of the unit was great when she was there. Unfortunately many many meetings took away from the residents which was sad because she made the residents so happy when she interacted with them. I would certainly recommend the Memory Care Unit at Westtown to anyone who is need of this specialized care.

Cleanliness

3.5

Friendliness

4

Care Services

4.5

Activities

4.5

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
August 19, 2018

This facility has an amazing management team, true "Serving Hearts". The atmosphere and vibe in this building is warm, inviting and genuine. A lovely homelike setting for the aging population. They get an A+ rating from our family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
anonymous - Loved one of resident/client
Memory Care
June 26, 2018
Mediocre and completely overpriced

This facility resembles a Disney resort. That is where the positive side ends. Your loved ones' care require constant micromanagement from you. Staff is forgetful or not well trained. Hurtful, disrespectful communication from staff occurs frequently. Residents are often ignored and have to request assistance repeatedly. The food is mediocre. Portions can be very small and residents have to repeatedly request more if they are still hungry. The rent and care fees are exorbitant and not justified given the poo level of service. Often the minimally required service does not occur and you have to complain in order to ensure it does happen. Staff do not display common sense and you have to be very specific with them hence micromanage them.

Cleanliness

4

Friendliness

1

Care Services

1.5

Activities

1

Value for Cost

1.5

Response from Sunrise of Westtown

June 26, 2018

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team


4.0
Karen - Toured community
Memory Care
January 10, 2018
Verified Review

I went on a tour here and it went very well. The staff was nice and helpful and answered all of my questions. We ate lunch here and the food was very good. The rooms were on the smaller side. And the hallways were really long and far from the dining room. I would recommend families tour communities before making a decision

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.0
anonymous - Loved one of resident/client
Memory Care
July 12, 2017
Verified Review
Communication Issues

My parents were in this community for about a week. We had some issues during their time in this community. There are some improvements this community need to make. One of the issues we had was communication issues. We had some issues with my fathers medication, and also understanding the routine around the community. I feel they need to be more organized.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Sunrise of Westtown

July 14, 2017

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team


5.0
anonymous - Toured community
Memory Care
June 6, 2017

I was very pleased with my visit to this sunrise community. I was pleased with the facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
May 5, 2017
Verified Review
The Care Has Been Going Good

My cousin is doing great being apart of the community in the Memory Care. Based on my timing I went with this community for the care and being close to me. The staff are providing the care she needs and calling me with any updates. It has worked out for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
anonymous - Loved one of resident/client
Memory Care
February 2, 2017
Verified Review
Understaffed, but very friendly hardworking people

Overall I think they do a good job at Sunrise Senior Living, but there is definitely room for improvement. The care and service staff really give it their all, they are friendly, caring, hardworking people. Unfortunately there just aren't enough of them, the management staff really needs to hire a few more people. The biggest impact this has is in the dining room, where the service can be very very slow at times.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.5
anonymous - Toured community
Memory Care
December 5, 2016
Verified Review
Beautiful community!!

I really enjoyed my tour of this community, it was actually one of my top choices of different assisted livings I had visited. They had a beautiful setup and I really liked the layout of the entire complex. I was very impressed with the staff and my overall experience I had. Unfortunately they did not offer a rehab service at this facility that I would have needed for my mother

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Viewing 1-20 out of 36 reviews

Neighborhood around Sunrise of Westtown

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Sunrise of Westtown

Sunrise of Westtown offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Sunrise of Westtown has received an average review rating of 4 based on 36 reviews. See all reviews.

Call (610) 399-4464 to reach a resident at Sunrise of Westtown.

To reach a resident at Sunrise of Westtown call: (610) 399-4464



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.