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VERIFIED PARTNER

Senior Helpers - Waterville

1440 Waterville Monclova Road, Waterville, OH 43566

7 reviews
For services offered:
(866) 374-4058
Senior Helpers - Waterville
Senior Helpers - Waterville
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Mary H
-
Resident/client
5.0
Would recommend
My caregivers are always very punctual which is great and she is super helpful. She has been great with scheduling and is on time. I would recommend Senior Helpers to others looking.

About the facility
Senior Helpers - Waterville

Senior Helpers in Waterville, Ohio, provides in-home, non-medical care to seniors in the northwestern region of Ohio. We understand the importance of providing exceptional, reliable care and recognize the growing need for in-home care options in the area — we’re proud to bridge that gap. Our experienced staff of professionals are passionate about the work they do and are ready to assist at a moment's notice.

Founded and managed by family caregivers, we strive to provide the peace of mind you need when making the decision to pursue in-home care for yourself or a loved one. Great care starts with great caregivers. That’s why we support and encourage our trusted team of professionals with ongoing training and education. There is nothing more important to us than being the best available resource for seniors and families in our community, and that’s what drives us.

Service Options

Sometimes we all need a little help with everyday tasks and activities, and our primary goal is to minimize stress and support independence. We know that everyone’s situation and care needs are unique, so we start with a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment allows us to get familiar with the...

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Senior living options offered

Home Care

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Senior Helpers - Waterville
Senior Helpers - Waterville

1440 Waterville Monclova Road, Waterville, OH 43566

Friends of the Family Home Health Care - Temperance
Friends of the Family Home Health Care - Temperance

1623 W. Sterns #1, Temperance, MI 48182

Senior Helpers - Waterville undefined
Senior Helpers - Waterville

1440 Waterville Monclova Road, Waterville, OH 43566

A to Z HealthCare, Inc. undefined
A to Z HealthCare, Inc.

955 Commerce Dr, Perrysburg, OH 43551

9.0
Review score
7 reviews
9.0
Review score
7 reviews
5 star
43%
4 star
14%
3 star
14%
2 star
29%
1 star
0%
Review score not available
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Senior Helpers - Waterville

Overall Rating
3.7
Cleanliness
3.3
Friendliness
4.2
Care Services
4.0
Staff
5.0
Meals & Dining
Activities
2.5
Value for Cost
3.7
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Mary H - Resident/client
Home Care
March 30, 2022
5.0
Verified Review
Would recommend
My caregivers are always very punctual which is great and she is super helpful. She has been great with scheduling and is on time. I would recommend Senior Helpers to others looking.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Resident/client
Home Care
March 21, 2022
5.0
Verified Review
Would Recommend
They are great. They are very flexible and helpful and seem to care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Anne E - Family/friend
Home Care
April 23, 2021
5.0
Verified Review
I would definitely recommend
It is expensive, but what we liked most was the genuine feeling of care they have shown our loved ones, and generally they were incredibly dependable
Friendliness
5
Staff
5
Care Services
4
Value for Cost
4
anonymous - Family/friend
Home Care
March 22, 2021
4.0
Verified Review
Good experience. We love our aid.
We chose Senior Helpers because the company we were using closed and they transferred us to them, and we wanted to keep our aid. They are great with scheduling and really willing to work with you. I do think they may need a few more staff members because when our personal aid is off, we have had issues getting a replacement. Overall, I would recommend to others looking.
Friendliness
5
Care Services
5
Value for Cost
4
anonymous - Family/friend
Home Care
January 26, 2018
2.0
Verified Review
A very trying experience...
We hired this company to provide 24 hour care to my 90 yo father and assist my 89 yo mother with light housekeeping as needed. We were led to believe this would eventually happen. Our $6700 down payment was based on this coverage. We were dissatisfied for the following reasons. 1. Of the 49 days, we only had 10 days of 24 hours coverage 2. My mother frequently received phone calls from the agency in their attempts to contact their caregivers. She found this upsetting. 3. Often the agency would schedule a new caregiver to start at 11pm necessitating my elderly mother to stay awake and answer the door for a total stranger as we had no 3-11 coverage. 4. We weren't always satisfied with our caregivers , however, the company was understanding when we asked them not to return. 5. I received so many phone calls from the agency with call offs, changes and 1-2 day at a time scheduling that I felt like an employee myself. We did have several caregivers who were very good with my father for which we were very greatful. Had we known they would not be able to provide the care they promised, we may have opted for another agency.
anonymous - Toured community
Home Care
May 11, 2017
2.0
They do not drug screen aides. Can't provide same aide on any given day. Don't want a different person every day/ every shift in my parent's home. Located in Waterville. Think this will be too far for a Lambertville job. Just too many variables for things to not work out.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous
Home Care
March 25, 2017
3.0
Verified Review
The caregiver is great!
I will continue to use Senior Helpers because of the caregiver that comes to my home. She is wonderful and helps with everything that she can. She has a premature baby that she drives a long distance to see her baby in the hospital and still comes to work every day. I am not very happy with Senior Helpers trying to make her work more when she already has so much on her hands. She is great and I will continue to use her.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-7 out of 7 reviews

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at Senior Helpers - Waterville

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Frequently Asked Questions
about Senior Helpers - Waterville

A Place for Mom has scored Senior Helpers - Waterville 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (419) 794-1090 to reach a resident at Senior Helpers - Waterville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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