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VERIFIED PARTNER

Premier Custom Care, LLC - Prairie Village

7301 Mission, Suite 328, Prairie Village, KS 66208

25 reviews
For services offered:
(866) 374-4058
Premier Custom Care, LLC - Prairie Village
Premier Custom Care, LLC - Prairie Village
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Michael
-
Family/friend
5.0
Recommended
We used home care services through Premier Custom Care. I felt that they worked hard to understand your particular needs and then meet them. They are easy to work with. Communicate via phone, text, and leave any active diary at the home describing daily activities and findings. I would be

About the facility
Premier Custom Care, LLC - Prairie Village

Premier Custom Care is Kansas City’s leading home care provider. Located on the border of Kansas and Missouri, we offer a personalized approach to medical and personal care. Home-care is easier than ever as we strive to keep your routine the same — while making your environment safer, smarter, and more fulfilling.

We view clients as family and treat them with the same love and respect as our own. Our belief is that each client has unique needs, wishes, and preferences, which is why we carefully alter our own techniques and routines to best fit client rhythms.

Whether you need transitional support, respite care, child care, or memory care, rest assured that our caregivers are fully engaged when it comes to support services. To discover all that we have to offer, contact an A Place for Mom today!

Services Offered

Our caregiving staff is highly skilled across a wide range of needs and works hard to help clients overcome any challenge they may face. If plants need watering, laundry needs folding, or dishes need rinsing, we’ll be there to get the job done. Tell us what you need, and we’ll do our best to find a caregiving solution that works for...

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Senior living options offered

Home Care

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Compare

Premier Custom Care, LLC - Prairie Village
Premier Custom Care, LLC - Prairie Village

7301 Mission, Suite 328, Prairie Village, KS 66208

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9.8
Review score
25 reviews
9.8
Review score
25 reviews
5 star
80%
4 star
16%
3 star
0%
2 star
4%
1 star
0%
9.0
Review score
3 reviews
9.0
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
6 reviews
8.5
Review score
6 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Premier Custom Care, LLC - Prairie Village

Overall Rating
4.7
Cleanliness
4.9
Friendliness
4.8
Care Services
4.6
Staff
4.5
Meals & Dining
4.3
Activities
4.8
Value for Cost
4.6
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Michael - Family/friend
Home Care
November 28, 2023
5.0
Verified Review
Recommended
We used home care services through Premier Custom Care. I felt that they worked hard to understand your particular needs and then meet them. They are easy to work with. Communicate via phone, text, and leave any active diary at the home describing daily activities and findings. I would be very comfortable recommending them.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Premier Custom Care, LLC - Prairie Village
November 29, 2023
Greatly appreciate the vote of confidence!!!
Jill - Resident/client
Home Care
September 27, 2023
5.0
Verified Review
Our family experience
Our care provider/companion [name removed], gets a 5 on all categories. The management is pretty non-existent in terms of follow-up unless they are initiating a request. The management communication is poor. I am sticking with them because the initial assessment was helpful and the care prover ([name removed]) is great!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Herman C - Industry reviewer
Home Care
September 5, 2023
5.0
Premier Custom Care
As name implies outstanding services provided for my wide in our home - professional, kind, courteous, friendly, dependable and flexible
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Cheryl F - Family/friend
Home Care
July 12, 2023
5.0
Excellent care
Care Staff and scheduling staff have been reliable and compassionate, while listening to all of our needs and concerns. Would recommend this agency to anyone looking for home health care. [name removed] in particular has developed a real bond with Dad.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
4
Janet M - Family/friend
Home Care
July 12, 2023
5.0
Excellent company
We have been very pleased with the care and services we have received! Personnel are kind and caring, and communicate very well. Our lives have improved since we began over a year ago. We will continue to us Premier’s sevices indefinitely.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Home Care
June 21, 2022
4.5
Verified Review
Excellent choice
I would tell others looking into using their services that the staff genuinely care about the families and the people that they are there to care for.
Friendliness
4
Care Services
4.5
Staff
4.5
Value for Cost
4
Anonymous - Family/friend
Home Care
April 4, 2022
4.0
Verified Review
Premier Care Cares
Premier Custom Care seemed to really care about what they were doing and for my loved one. They were able to assist with companionship for my loved one. Premier let me know they would be able to handle light cooking and cleaning if needed. They were okay when it came to scheduling the caregiver. I would recommend the company again and they have a 24 hour phone line if something happened.
Friendliness
5
Care Services
4
Staff
5
Value for Cost
5
Anonymous - Family/friend
Home Care
March 7, 2022
2.0
Verified Review
Care Needed Didn't Match What Was Provided
This has been a little rough due to the pandemic and the stress on the organization. The communication with the family could be better. I am disappointed, in the care we have been receiving compared to what we have been told they could provide.
Friendliness
3
Care Services
2
Staff
2
Value for Cost
1
Response from Premier Custom Care, LLC - Prairie Village
March 24, 2022
Very sorry to read this review and would love the opportunity to go over the specific communication issues. We have really strived over the past twelve years for the best client engagement. Even during the challenges of COVID, we have been able to maintain our team and made sure our clients always had coverage. Please reach out to me when you have time and we would look forward to finding a good solution for you. Again, I am sorry you did not have a good experience. Thank you so much
anonymous - Family/friend
Home Care
January 18, 2022
5.0
Verified Review
ratings above
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Home Care
March 16, 2021
5.0
Verified Review
highly recommended
The staff did an excellent job with my loved one. The communication between the staff and the family was very good. I would highly recommend this community to others
Friendliness
5
Care Services
5
Value for Cost
5
anonymous - Family/friend
Home Care
February 5, 2021
4.0
Verified Review
Our experience with Premier Custom Care, LLC
The staff members who have come out to care for my dad as a whole have been great. Once you choose, I would tell others that you do have to give it time for them to settle in and choose the right staff members for your specific situation. You have to go through some ups and downs and if you do have any issues, you are able to contact the top person of the company if you are not able to get answers from the other management staff. Overall, I would recommend them to others looking.
Friendliness
5
Care Services
4
Value for Cost
4
anonymous - Industry reviewer
Home Care
September 11, 2019
4.0
Reliable care for Dad
We have been happy with the consistency that is needed by our older loved ones. They are always prompt and very thorough.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Joann Fischbach - Family/friend
Home Care
May 24, 2019
5.0
Awesome caregivers
Hands down the best Home Care agency in the area. They took care of my mom for several years at home and then at my house through her last weeks of life. The caregivers were compassionate, experienced and dependable which isn't always the case with home care. My mom was bed bound in the end and I could not have had her at my house without them! Several of the caregivers even came to my mom's service! My siblings and I are grateful beyond words and would highly recommend!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jane Spencer
Home Care
May 13, 2019
4.5
Excellent caregivers
This is my first experience with in home care and it could not have been better, The primary care giver could not have been better. She far exceeded our expectations. All the people from Premier custom care were wonderful. I am still waiting to be billed as it is taking forever for custom care to communicate with my long term care company.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Deborah Graber
Home Care
February 6, 2019
5.0
I’m not sure if I did this right but the are excellent I don’t know what I would do without [name removed] and [name removed]. We have had some rough times after mom had her stroke but they have been with us helping us all the way. Can’t say enough good things about this company
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Tammie Calys
Home Care
January 20, 2019
5.0
Awesome Service - Wonderful, Loving Caregivers
We are extremely happy with the service we've received and all of the care givers are wonderful! What's more important is that our loved one receiving the care has responded amazingly well to the company, the activities and all the love the team shows for her. She is much better on the days when she has "a visit from one of her friends!"
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Premier Custom Care, LLC - Prairie Village
January 25, 2019
Thank you so much, her "team" will really love this feedback!
anonymous - Family/friend
Home Care
November 30, 2017
5.0
Verified Review
Home Sweet Home
We wanna keep mom at home long as possible. This agency is great and very accommodating. They come in our home 7 days a week for a hour to help mom. It is the same caregiver during the week and the weeknd it is someone else. They are always on time and they will help mom plan her meals. They do light housekeeping and take her to the grocery store. They checked on her when she was in the hospital. They are very caring. They help her with her meds and will take her blood pressure and weight. I would recommend this to people.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
October 25, 2017
5.0
Verified Review
The caregiver was exceptional!
My father-in-law chose Premier Custom Care because he wanted his wife in the home with him and knew that she would need extra attention that a nursing facility couldn’t provide. She was completely dependent and needed extra care. This company had a good price but it was because of their caregiver [Removed] that we loved it so much. [Removed] went above and beyond and took the time to understand the specific and individual needs/likes/dislikes of my mother-in-law. She learned that the she was a music teacher and liked classical music and if she was getting anxious, [Removed] would play classical music for her to calm her down. She absolutely individualized her care specific to the patient by getting to know their needs and being respectful to who she was. The only issue I had with the whole experience was mainly with the scheduler, but those concerns have been taken up with the company already and have been rectified. [Removed] kept everything so clean and had great hygiene, and my mother-in-law was very particular. She learned all of her favorite TV programs and would watch them with her. She was just exceptional. I would hire them again if I needed to and I highly recommend their staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
October 23, 2017
5.0
Verified Review
Great to Know We Have Choices
Premier Custom care has been a great option so far. It was the only alternative I was willing to go with when my in-laws decided they did not want to move into a community. A Place for Mom was very helpful matching us with [Removed] at Premier, and [Removed] was great. She was very personalized, helpful, and knowledgeable, matching us with a caregiver to visit my in-laws’ home for shopping errands, doctor visits, cleaning, and other tasks. It has been so great to know that we have choices. I’d definitely recommend Premier to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
August 24, 2017
5.0
Verified Review
Consistent Great Care!
I am very happy with Premier Custom Care. They are very reliable and show up on time. There was only one instance that they were running late but they called ahead to let me know. I can still drive but they have been a tremendous help pushing my husband's wheel chair and getting him in and out of the car for Dr. appointments. They assist my husband with getting dressed and personal needs. All of the caregivers they have sent to our home are very consistent in the level of care they deliver. They are very friendly and caring and provide great companionship to my husband. They have done a good job with preparing meals and helping with the housework. I definitely would recommend Premier Custom Care to others, in fact, I'm thinking of having them come in more often.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 25 reviews

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Frequently Asked Questions
about Premier Custom Care, LLC - Prairie Village

A Place for Mom has scored Premier Custom Care, LLC - Prairie Village 9.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (816) 531-2210 to reach a resident at Premier Custom Care, LLC - Prairie Village.

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