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Copper Creek Cottages Memory Care of Mattoon

920 Country Club Road, Mattoon, IL 61938

3 reviews
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5 star
0%
4 star
33%
3 star
67%
2 star
0%
1 star
0%
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For more information about senior living options:
(866) 374-4058
Copper Creek Cottages Memory Care of Mattoon
Copper Creek Cottages Memory Care of Mattoon community exterior
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street view of Copper Creek Cottages Memory Care of Mattoon

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anonymous
-
Family/friend
4.0
Overall a good facility. Outside of the refund situation, we were happy.
They were very helpful. The facility was clean. They took good care of my loved one. I don't have any issues or complaints about that. However, we took him out of respite care earlier than we thought we would and therefore overpaid, so we're going back and forth about the refund. They

About the facility
Copper Creek Cottages Memory Care of Mattoon

Copper Creek Cottages Memory Care of Mattoon in Mattoon, Illinois is proud to offer seniors an enriching life experience with our wonderful living arrangements, dedicated staff, and essential amenities. We provide a comfortable living experience to older adults in need of memory care services. We believe that every stage of life is to be embraced and enjoyed, whether one is living with memory loss or not. It is our hope to help our residents greet each day with courage and wellness on their journey.

“I am thankful for the friendly, competent staff that takes such great care of my mom, showing her compassion and love, as her family does. The dining room set-up and the way the staff share meal time with the residents is wonderful.” — Family member of resident at Copper Creek Cottages

Community Services and Amenities

Every day is an opportunity to embrace the novelties of each moment. At Copper Creek Cottages, we encourage an uplifting environment dedicated to complementing the lives of each resident. With consideration to the sensibilities and backgrounds of each resident, we cultivate a space for residents to navigate with ease and understanding.

Our community fish tanks are wonderful for a peaceful ambience. We have established various...

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Senior living options offered

Memory Care

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Copper Creek Cottages Memory Care of Mattoon community exterior
Copper Creek Cottages Memory Care of Mattoon

920 Country Club Road, Mattoon, IL 61938

Carriage Crossing Arcola staff member
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Review score not available
9.8
Review score
24 reviews
9.8
Review score
24 reviews
5 star
84%
4 star
8%
3 star
8%
2 star
0%
1 star
0%
9.7
Review score
45 reviews
9.7
Review score
45 reviews
5 star
80%
4 star
16%
3 star
2%
2 star
0%
1 star
2%
9.7
Review score
34 reviews
9.7
Review score
34 reviews
5 star
71%
4 star
26%
3 star
0%
2 star
0%
1 star
3%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Adult Day Services

Reviews

for Copper Creek Cottages Memory Care of Mattoon

3 reviews
5 star
0%
4 star
33%
3 star
67%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Copper Creek Cottages Memory Care of Mattoon with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Copper Creek Cottages Memory Care of Mattoon has 3 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
5.0
Friendliness
4.0
Care Services
3.0
Staff
Meals & Dining
Activities
4.0
Value for Cost
3.0
A Place for Mom has scored Copper Creek Cottages Memory Care of Mattoon with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Copper Creek Cottages Memory Care of Mattoon has 3 reviews with an average "overall experience" of 3.3 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Ashlee - Toured community
Memory Care
January 31, 2023
3.0
Verified Review
Tour Review
Our family had an in person tour and we met with the director who was nice, the community was nice, big and clean but there was not a single resident out that we saw, it was very quite with no activities. The dining hall looked more like a cafeteria set up and nothing was really personalize.
anonymous - Family/friend
Memory Care
February 21, 2022
4.0
Verified Review
Overall a good facility. Outside of the refund situation, we were happy.
They were very helpful. The facility was clean. They took good care of my loved one. I don't have any issues or complaints about that. However, we took him out of respite care earlier than we thought we would and therefore overpaid, so we're going back and forth about the refund. They initially told us we would get the full refund, which turned out was not the case. And we've been having to fight them on it.
Dianne Ronald - Family/friend
Memory Care
January 13, 2018
3.0
Verified Review
My families experience at Copper Creek Memory Care
I am writing this in regards to my parent being a resident of copper creek. When my husband and I toured here we were impressed and we were told residents could stay here until their demise, through hospice or other. After my parents living here for three months, going downhill seemed to be her future. She began falling, hitting her head, going out to the hospital for CT scans which showed nothing. In house therapy ensued, she came around again until she fell another couple times again going downhill. She contracted the flu was in the hospital for a full week and needed to go to rehab in a nursing home and responded a few days of therapy. Then declined, was barely participating and her Dr took her off of therapy and some meds. He told me he felt Copper Creek did not have enough care of nurses, etc that he recommended I keep her In the nursing home. No that’s exactly the problem, this facility is not equipped to handle the decline of Alzheimer’s residents, and why not? It is being advertised as a Dementia/Alzheimer’s Memory Care facility! Each time after hospitalization she had to be “evaluated “, to see if she’d be eligible to go back to her memory care facility where she felt at home. She loved it there and loved the girls who work there and so did I and my family. But now in order to bring her back to her “home”, I was going to be responsible for hiring an assistant to be with her during her waking hours! I feel this to be an outrageous request as well as redundant! We are already paying this facility for Dementia/Alzheimer’s care, if these facilities are short staffed, which believe me they are, as are all of these type care giving places. The company is who needs to hire enough employees to continue the care for this disease as these people continue to fade! Sadly this is not the case. We were told these people could stay here until their time is up, there was NO MENTION of any assistant needing to be hired and paid for by the family! I am very disappointed in this company’s changing the rules as they go, as long as these residents can take care of themselves without much one on one care everything is fine. My parent has been the first person to decline so severely and because she now needs more care, she can’t stay here unless she has an assistant. As I said, it is redundant! It isn’t fair to hold the very disease they opened this facility for against them in their end stages! If they’re going to be sent out to a nursing home in the end, why even start with this facility? Quite upset over my experience!
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Viewing 1-3 out of 3 reviews

Amenities
at Copper Creek Cottages Memory Care of Mattoon

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Guest Meals

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Outside Patio
  • Private Bath
  • TV Lounge

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Choir / Singing Club
  • Activities On-site
  • Gardening Club
  • BBQs or Picnics
  • Walking Club
  • Community Service Organizations
  • Quilting or Sewing Club
  • Holiday Parties
  • Men's Club
  • Cards / Pinochle Club
  • Book Club
  • Devotional Activities On-Site
  • Trivia Games
  • Wii Bowling
  • Bridge Club
  • Birthday Parties
  • Cooking Club
  • Resident Band or Musicians
  • Current Events Club

Neighborhoods
around Copper Creek Cottages Memory Care of Mattoon

See what the neighborhood has to offer and what’s nearby:
Copper Creek Cottages Memory Care of Mattoon in google map

Frequently Asked Questions
about Copper Creek Cottages Memory Care of Mattoon

Copper Creek Cottages Memory Care of Mattoon offers 1 Bedroom. Learn more.

Call (217) 235-0001 to reach a resident at Copper Creek Cottages Memory Care of Mattoon.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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