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Comfort Home Care - Rockville

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121 Congressional Lane Suite 201, Rockville, MD 20852

14 reviews
For services offered:
(866) 374-4058
Comfort Home Care - Rockville
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Comfort Home Care - Rockville
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R. Atkinson
-
Family/friend
5.0
Strongly recommended home care service
We found [name removed], [name removed] and, especially [name removed], very thoughtful and caring. [name removed] was always kind and gentle with my sister and provided helpful suggestions on how to make circumstances better. I would absolutely recommend Comfort Home Care to others.

About the facility
Comfort Home Care - Rockville

Locally owned and operated since 1999, Comfort Home Care is a family-owned business dedicated to helping clients age in place with grace. We are a licensed and bonded residential service agency providing companion care and nursing assistance in the state of Maryland, primarily in Montgomery County.

Every member of our team is specially trained, fully licensed, and certified to provide at-home care for your loved ones. We staff certified nursing assistants and geriatric nursing assistants as well as a full support staff, care managers, and registered nurses — all with the training necessary to provide a broad range of services.

Our hiring process is rigorous and includes verbal and written skills assessments, in-person interviews, health screenings, nationwide criminal background checks, and personal reference checks. We only hire individuals who we would feel confident in providing care to our own families. We personalize every plan of care and have an in-depth matching process like no one else in the business. We take pride knowing that we’re providing the absolute best quality care at a reasonable cost to you.

Service Options

Whether you need assistance as you age and prefer to remain in your home as long as possible, you need temporary assistance after getting...

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Senior living options offered

Home Care

Pricing
for Comfort Home Care - Rockville

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Comfort Home Care - Rockville
Comfort Home Care - Rockville

121 Congressional Lane Suite 201, Rockville, MD 20852

Options for Senior America - Gaithersburg, MD
Options for Senior America - Gaithersburg, MD

6 Montgomery Viillage Ave Ste 330, Gaithersburg, MD 20879

HomeWell Care Services of Montgomery County, MD
HomeWell Care Services of Montgomery County, MD

11810 Grand Park Ave Suite 500A, North Bethesda, MD 20852

Truevine Home Healthcare of Kensington MD
Truevine Home Healthcare of Kensington MD

10410 Kensington Pkwy #100b, Kensington, MD 20895

9.3
Review score
14 reviews
9.3
Review score
14 reviews
5 star
65%
4 star
21%
3 star
7%
2 star
0%
1 star
7%
10
Review score
82 reviews
10
Review score
82 reviews
5 star
90%
4 star
6%
3 star
2%
2 star
2%
1 star
0%
8.5
Review score
4 reviews
8.5
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
3 reviews
8.5
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at Comfort Home Care - Rockville

Community Amenities

Languages spoken

  • Italian
  • German
  • French
  • Spanish

Reviews

for Comfort Home Care - Rockville

Overall Rating
4.4
Cleanliness
4.2
Friendliness
4.3
Care Services
4.3
Staff
4.7
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.3
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
R. Atkinson - Family/friend
Home Care
February 28, 2024
5.0
Verified Review
Strongly recommended home care service
We found [name removed], [name removed] and, especially [name removed], very thoughtful and caring. [name removed] was always kind and gentle with my sister and provided helpful suggestions on how to make circumstances better. I would absolutely recommend Comfort Home Care to others.
Friendliness
5
Care Services
5
Value for Cost
5
Anonymous - Family/friend
Home Care
January 3, 2024
4.0
Verified Review
Excellent company and helpful caregivers for first-time users of home care services post-surgery.
We were pleased with the company. We had 3 caregivers over 5 days- one was outstanding, one was very good, one was not a good fit - too passive. Overall I would recommend their services to others.
Friendliness
4
Care Services
4
Value for Cost
4
Mitchel - Family/friend
Home Care
October 23, 2023
4.0
Verified Review
Good Home Care Services
Based on the experience we have had with Comfort Home Care so far, they are doing a good job. Mom has been quite happy with the staff and response to her requests. As a family we have been happy with their responsiveness and attention to our concerns.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Michael H - Family/friend
Home Care
July 5, 2022
5.0
Verified Review
An awesome companion
The person that comes in and works with my mom is so perfect, she's the perfect companion. She takes her shopping, is very patient, laughs at her jokes, and listens attentively to my mom when she repeats the same stories. She's very reliable, always comes on time, and never misses a beat. I feel absolutely comfortable with her coming into our home, we're going to miss her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Michael H - Family/friend
Home Care
December 16, 2021
5.0
Verified Review
Could not be happier
The caregiver that we have is really excited to be a part of our lives, you can tell that she is not just going through the motions. It has been a great experience and I would absolutely recommend their services to others looking.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Toured community
Home Care
August 25, 2018
5.0
Great Experience!
We hired an aid from Comfort Home Care for my mother who needed companion care during a time that no family could visit. This was a last minute decision but they were able to get an aid in place within a few days who was a great fit with my mother's personality and needs. We were able to relax knowing that someone was keeping my mother company daily and even getting her to do things that we as family have been struggling with. Even the nursing home staff commented on how well my mother did with the aid there every day. As a result of this great experience we are looking to have the aid again on a regular basis as well as during times we are away. Thanks to all at Comfort Home Care!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
July 28, 2017
1.0
Verified Review
The was a HORRIBLE MISTAKE
The company only had excuses as to why they could not accommodate my father and they failed miserably on even trying to correct the mistakes that were made by their care giver. The care giver was a no call, no show, pushy and rude. I needed help for my father and it took me several calls and demanding that the company get someone out to my dad's to replace the care giver that was a no show. I immediately stopped using them and I have since moved my father to Florida to an assisted living near me.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Comfort Home Care - Rockville
August 1, 2017
Dear Mr. Roberts, This review is really not an appropriate reaction to what took place. When you first reached out to us you were in a panic, and according to you overwhelmed, because your Father was wandering and a danger to himself in the independent living facility in which he was residing. We responded immediately and staffed the case the next day. You hired us for four hours of care per day, even though his needs were greater than that. You were told by your Father's physician that he required 24 hour care. Each day of the first week you and I spoke, with you in a panic. The situation had gotten out of control with his dementia and wandering before you hired us, and you were really out of sorts. You told me repeatedly that first week that your Father really liked the caregiver. On the sixth day of service our caregiver's car broke down on her way to work. We communicated with you and were working on a replacement. Within the hour you arranged for someone from the facility to assist your Father and discontinued services with us. It is clear to me in speaking with you multiple times that you are dealing with your own issues. We did a very thorough job and 'm sorry that your recollection of things is different. I wish your Father the best in Florida.
anonymous - Family/friend
Home Care
September 23, 2016
4.0
Verified Review
Everything worked out well.
Everything worked out well. We are happy with the service. They have been helpful and reliable. No major complaints.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
March 30, 2016
5.0
Verified Review
Things are working really well.
Things are working really well. The aid is fantastic, she is always on time and goes above and beyond. We are really happy with them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Julie M - Toured community
Home Care
February 9, 2016
5.0
Verified Review
Great People!
The personal approach of the first "meeting" with their Director of Business Development and Director of Nursing to the individual caregivers has been exceptional.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
December 23, 2015
5.0
Verified Review
Great caregiver
The administrative staff was very good. They really came through for us and helped us find a caregiver that would fit our needs. The caregiver was great. She was very professional and did her job very well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
February 19, 2015
5.0
Verified Review
It's working out really well. I recommend them to anybody.
It's working out really well. The aid we have has been fantastic, she is as sweet as can be, and does everything we need. She is reliable, and we consistently have the same person. Comfort Home Care, has been good to work with, the billing, and just everything has been really smooth. I recommend them to anybody.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family Member - Toured community
Home Care
March 28, 2014
3.0
Slow Response to my inquiry.
We didn't use them because they were really slow to respond to my emails. I thought that was odd for a company trying to get my business. If they are that slow to respond to my emails in the beginning what kind of service would I have?
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Home Care
December 21, 2012
5.0
Verified Review
Wonderful care giver and responsive a...
Wonderful care giver and responsive administrative staff.
Viewing 1-14 out of 14 reviews

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Frequently Asked Questions
about Comfort Home Care - Rockville

A Place for Mom has scored Comfort Home Care - Rockville 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (301) 789-6596 to reach a resident at Comfort Home Care - Rockville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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