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Brookdale Monroe Square Memory Care

919 Fitzgerald Street, Monroe, NC 28112

8.6
Review score
46 reviews
Add review
8.6
Review score
46 reviews
5 star
30%
4 star
43%
3 star
7%
2 star
13%
1 star
7%
See all reviews
8.7
Review score
26452 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Monroe Square Memory Care
Brookdale Monroe Square Memory Care
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22 Floor plans available
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Terry H
-
Family/friend
5.0
Review for Brookdale Monroe Square Memory Care
Very attentive to our needs, above and beyond with communication and understanding. We picked this community because of the employees, they made us feel confident [name removed] would be well taken care of.It was a great choice!

About the facility
Brookdale Monroe Square Memory Care

At Brookdale Monroe Square, residents can look forward to exceptional living and personalized care services. Located in Monroe, North Carolina, the region is part of Charlotte’s metropolitan area and is filled with an abundance of beautiful parks and plenty of outdoor sites, including scenic hiking trails, vineyards, and breweries. When you live at Brookdale Monroe Square, the compassionate team will work with you to learn about your unique care needs, dietary requirements, and activity preferences. Whether you need assistance moving throughout the community, eating during meals, or accomplishing other tasks, you will feel supported here each day. The culinary team prepares homemade meals which are served in a restaurant-style dining setting, and a rotating schedule of entertainment is offered which changes frequently.

To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and a 24-hour security system is in place, too. Assistance with transportation to events and doctors appointments can be arranged, and postal services are available on-site to use at your convenience. In your free time, be sure to explore the scenic community walking paths, cozy fireside living room, and well-stocked library. If nature is your second...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Monroe Square Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Tours
at Brookdale Monroe Square Memory Care

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Brookdale Monroe Square Memory Care
Brookdale Monroe Square Memory Care

919 Fitzgerald Street, Monroe, NC 28112

The Colonial at Old Camden community exterior
The Colonial at Old Camden

209 Broad Street, Camden, SC 29020

Cadence at Mooresville community entrance
Cadence at Mooresville

198 E Waterlynn Rd, Mooresville, NC 28117

Sunrise of Providence
Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

8.6
Review score
46 reviews
8.6
Review score
46 reviews
5 star
30%
4 star
43%
3 star
7%
2 star
13%
1 star
7%
9.9
Review score
39 reviews
9.9
Review score
39 reviews
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
9.9
Review score
25 reviews
9.9
Review score
25 reviews
5 star
76%
4 star
24%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
67 reviews
9.5
Review score
67 reviews
5 star
44%
4 star
33%
3 star
13%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Monroe Square Memory Care

8.6Review score46 reviews
8.6
Review score
46 reviews
5 star
30%
4 star
43%
3 star
7%
2 star
13%
1 star
7%
Brookdale
8.7
Review score26452 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Monroe Square Memory Care with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Monroe Square Memory Care has 46 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
4.0
Care Services
3.6
Staff
4.4
Meals & Dining
4.3
Activities
3.6
Value for Cost
3.7
A Place for Mom has scored Brookdale Monroe Square Memory Care with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Monroe Square Memory Care has 46 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Brookdale
8.7
Review score26452 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Terry H - Family/friend
Memory Care
October 13, 2023
5.0
Verified Review
Review for Brookdale Monroe Square Memory Care
Very attentive to our needs, above and beyond with communication and understanding. We picked this community because of the employees, they made us feel confident [name removed] would be well taken care of.It was a great choice!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sarah L - Family/friend
Memory Care
October 9, 2023
5.0
Best Memory Care
When I first visited Brookdale Alzheimer’s and Memory Care, [name removed] in Sales kindness, empathy and understanding of what I needed for my dad. It took me a while afterwards to realize I had just spoke with someone from sales. She is part of a family there and you really get that feeling with the staff there. My dad thrived there, was checked on and cared for hourly, always clean & his room clean as well (for years we struggled to care for his needs). My dad is still there. Sadly, he went to the hospital and his heart is failing him. I was told I needed to get him hospice services. Immediately, when given choices between a hospice house, hospital, and so on, we thought about asking if he could stay at Brookdale Memory Care. They could accommodate him and a hospice team! He is constantly cared for: shaved, bathed, changed and looked after. The caregivers know him well. I truly never saw a Memory Care as good as this one in my month+ search in
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
TJ - Family/friend
Memory Care
June 16, 2023
5.0
Verified Review
Best Home for Mom
We picked this community, for my loved on because of the way it was set up. It was the best place out of all the ones we visited. The sales manager [name removed] is the BEST!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pat W - Family/friend
Memory Care
April 17, 2023
2.0
Wouldn't recommend
Memory care experience started out good but went downhill. Cost more than the assisted living, so we thought he'd get more attention. too few care givers/aides for the number of residents I think. They were always nice people though. But Dad always was parked alone whenever we visted.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
2
Response from Brookdale Monroe Square Memory Care
April 27, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Family/friend
Memory Care
January 13, 2023
4.0
Verified Review
I'd recommend it- good care and the staff is competent and nice. Sometimes it smells and could do better on getting blankets back to the correct room- particularly when labeled.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Larry - Family/friend
Memory Care
August 8, 2022
4.0
Verified Review
I would recommend to anyone looking for memory care
We chose Brookdale Monroe Square because I thought it would be the best fit for her condition based on the quality care of care that they provided here. I also had a family member who used to be in management here and it came highly recommended which played a big part in our decision. My wife has been on no medication ever and has had perfect health other than her mind. I did receive a bill from the facility that provides meds and she is now on 5 different kinds of medication so I need to talk to the doctor about what exactly they are for. overall I would recommend this facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
3
Barbara S - Family/friend
Memory Care
October 15, 2021
4.0
Verified Review
Pleasant Community with Active Residents
It depends on how much assistance your loved one needs. I was happy with them except that they couldn't handle my husband. His dementia was further along than they could handle, and he just needed more assistance than they could give. They didn't have the staff for it. But I liked the place. It's clean. They staff are very friendly. The cost is not bad, and I would take him back there again if they had the ability to care for more advanced dementia, Parkinson's, and residents who are fall risks. But they did get him on the right medication, which another doctor couldn't do. He loved the center courtyard where he could go outside. It was so nice. I really liked them in a lot of ways. I wish it had worked out, and I'm disappointed I couldn't take him back there.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4.5
Value for Cost
4
Rick S - Family/friend
Memory Care
August 12, 2021
5.0
Very good so far after 3 months.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 3, 2021
4.5
Verified Review
Overall a Positive Experience with Room for Improvement Still
I would recommend the community to others for their loved ones. I feel there is room for improvement in areas such as activities. I feel this is a good community compared to others in area for the amount of money each month.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
1
Value for Cost
4
anonymous - Resident/client
Memory Care
December 16, 2020
4.0
Verified Review
a good place for my loved one
They have started window visits with a microphone so we can see our loved ones. It's in a good location and the city is not too busy, it's centrally located. Depending on your condition I would recommend this facility
Cleanliness
4
Friendliness
5
Value for Cost
3.5
Care Services
4
Activities
3.5
Melissa Baker - Family/friend
Memory Care
March 2, 2020
1.5
Very disappointing experience
I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from Brookdale Monroe Square Memory Care
March 3, 2020
The safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. The staff is committed to providing the highest-quality service and care for each resident every day and we have shared your feedback with the community.
Melissa Baker - Family/friend
Memory Care
March 2, 2020
2.0
A disappointing experience at Brookdale Monroe
I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
March 8, 2018
2.0
The staff wasted our time. Even after a scheduled appointment, we were not greeted. After 30 minutes and upon leaving, the Executive Directed ask if he could help. We were on his white board for his visit. If the sales pitch is bad and not important - either was the care they were going to provide.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
October 21, 2017
1.0
This facility had rooms that were too small, the places smells, and felt dark and depressing. I didn't like the fact that you had assigned meal seating and set time. For the cost it seems expensive for what you are getting.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
September 11, 2017
3.5
Verified Review
A tour
This looked like a nice clean community when I looked at it. The people I met were nice. They do offer special diets for a fee. We were looking for respite stay, however his community did charge a fee upfront even for a short stay.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
September 5, 2017
4.0
Verified Review
Friendly and Helpful
We toured Brookdale Monroe Square (Z) It is a very nice community that we might be moving our mom into if her care needs change. The staff was very friendly and helpful when providing information regarding the care they would provide for my mom. If in the future, she does move here they said the care would be more extensive and the staff members would be more attentive if she was to move from Brookdale Monroe Square (A).
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
September 5, 2017
4.0
Verified Review
Time to Adjust
Everyone at Brookdale Monroe Square has been great trying to help my mom acclimate to the move. It has been very difficult for my mom to go from being independent for all these years to adjust to following schedules and routines she is not used to. For the most part, we are very pleased the with care provided by the staff members. They have been extremely kind and soft spoken when helping us try to make mom as comfortable as possible. They offer activities that they try to encourage the residents to participate. They have been able to get my mom who plays the piano to play for some of the church services. We think we have made a good choice for my mom here and we like the fact that they will work with us and Medicaid. We keep our hopes up that mom will settle in and be comfortable in her surroundings.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 23, 2017
5.0
Verified Review
Very Pleased With The Community
Mom and I had gotten a recommendation from other family members in New York about this community so we decided to take a tour of it. Mom loves everything about this place. She is socializing with the other residents and doing some activities that she is able to do. She loves the staff they are very kind and nice to her. She is loving the food. Everything is going extremely well here we couldn't ask for anything better.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 26, 2017
4.0
Started to put my father here in May and changed mind. Not sure if we will reconsider. Looking for more of a flat rate like Carriage club offers. Not sure why they are not all the same.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
July 26, 2017
3.0
Assisted living non dementia.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 46 reviews

Amenities
at Brookdale Monroe Square Memory Care

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • Outside Patio
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish

Activities

  • Holiday Parties
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Live Musical Performances
  • Day Trips and Outings
  • BBQs or Picnics
  • Cooking Classes
  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Karaoke

Neighborhoods
around Brookdale Monroe Square Memory Care

See what the neighborhood has to offer and what’s nearby:
Brookdale Monroe Square Memory Care in google map

Frequently Asked Questions
about Brookdale Monroe Square Memory Care

Brookdale Monroe Square Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Monroe Square Memory Care 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 225-9556 to reach a resident at Brookdale Monroe Square Memory Care.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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