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17301 80th Ave, Tinley Park, IL 60477
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Anonymous
-
Family/friend
4.0
The Staff Are Responsive During the Day
The community is short staffed overall. The overnight shift is shorter than the daytime staff.
The food is good and they give the residents a large variety of food. Some of the activities include exercises, games, outings, social activities and more are available for the residents.
About the facility Bickford of Tinley Park
Welcome to Bickford of Tinley Park, an inviting community offering assisted living and memory care services situated in a cozy suburb just south of Chicago. Built in 2016, our community features up-to-date amenities, modern apartment floor plans, and supportive service from an unbeatable staff. We believe there is no higher calling than that of a caregiver, and the quality of our care reflects our purposeful service. Rooted in the care we wished for our own aging relatives, family-owned Bickford Senior Living has been serving families like yours for over 30 years. We’re located near to several gorgeous nature preserves and parks, great for picnics and walks, and there are several healthcare facilities conveniently located within a four mile radius of our location. Discover the Bickford difference in care by contacting an A Place for Mom advisor today!
Our Community
Ready to enjoy a life with as much relaxation or recreation as you see fit? We’ve got you covered with our comfortably furnished common areas and activity rooms full of games like air hockey, billiards, ping pong, foosball, and more! Check out our ever-exciting Life Enrichment Program of activities and events that keeps everyone busy. Our single-story design makes it easy to move...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Bickford of Tinley Park
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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17301 80th Ave, Tinley Park, IL 60477
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9.7
Review score
46 reviews
9.7
Review score
46 reviews
5 star
72%
4 star
24%
3 star
2%
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9.6
Review score
60 reviews
9.6
Review score
60 reviews
5 star
60%
4 star
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3 star
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2 star
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Bickford of Tinley Park
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Medication Management
- Diabetic Care
Meals & Dining
- Low / No Sodium
- Vegetarian
- Guest Meals
- Professional Chef
- Meals Provided
- Anytime Dining
- Restaurant Style Dining
Room Amenities
- Kitchenette
- Air Conditioned
- Ground Floor Units
- Respite or Short Term Stays Offered
- Handicap Accessible
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Pet Care Available
- Dogs Allowed
Common areas
- Central Fireplace
- TV Lounge
- Beauty Salon
- Outside Patio
- Indoor Common Areas
- Outdoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- BBQs or Picnics
- Live Dance or Theater Performances
- Live Well Programs
- Activities Off-site
- Light Therapy Programs
- Reminiscence Programs
- Sensory-based Programs
- Visiting Chaplain or Priest
- Birthday Parties
- Holiday Parties
- Devotional Activities On-Site
- Live Musical Performances
- Day Trips and Outings
- Activities On-site
Reviews
for Bickford of Tinley Park
Write a review
A Place for Mom has scored Bickford of Tinley Park with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bickford of Tinley Park has 29 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
3.0
Meals & Dining
3.7
Activities
4.4
Value for Cost
4.0
A Place for Mom has scored Bickford of Tinley Park with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bickford of Tinley Park has 29 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Daniel - Family/friend
Memory Care
September 14, 2023
Warning
My mother has Alzheimer's and was given a false diagnosis of seizures so she could be medicated in order to not wander in their memory care unit after she was found to have eaten feces. She ended up have vertigo and multiple falls as a result of this medication. She also had elevated liver enzymes. All of this was possible since they didn't want to hire more people to watch and care for the residents of this facility. I want to warn anybody of placing their loved one in this facility. This place looks nice but predators run this place.
Gary carlson - Family/friend
Memory Care
July 18, 2022
Run
If your loved one needs memory care continue your search. This is not the place for them. They are truly understaffed and the patients care suffers because of it. It is very costly to stay here and not worth it. No social stimulus or activities to get them to enjoy life. Lack of respect for cleaning the rooms. Too many negatives to address. Huge staff turnover.
Response from Bickford of Tinley Park
August 5, 2022
Hello Gary, we appreciate your candid feedback about our facility. In order to better assist you, we will need additional information. If you are willing, please contact us at 855-256-5200 at your earliest convenience. Thank you.
Anonymous - Family/friend
Assisted Living
July 8, 2021
The Staff Are Responsive During the Day
The community is short staffed overall. The overnight shift is shorter than the daytime staff.
The food is good and they give the residents a large variety of food. Some of the activities include exercises, games, outings, social activities and more are available for the residents.
Maria D - Resident/client
Assisted Living
April 24, 2021
Do not be fooled
I placed my mom at Bickford in January thinking I made the right choice. I told them my mom needed memory care and they insisted she was assisted living. After one day, they told me I had to move her to the memory care wing. When I first saw the wing, it smelled if urine and was not as nice as the area they show you when you visit. In essence, it was bait and switch.
But it gets much worse...my mom incurred many skin tears that were never cared for unless I reported them. She fell out of bed, had a broken finger, severe hematoma on her arm and they never could explain how these things happened. The management claims they run a good place but they never resolved anything. In addition, my moms room smelled multiple times due to dirty laundry sitting too long. The food is terrible Without hospice tending to my mom , the nursing staff is clueless. I ended up moving my mom home as I had no choice. Do not be fooled by the appearance of Bickford as the facility and staff are inept.
Cary C - Family/friend
Assisted Living
January 11, 2021
They have been extremely conscientious during covid, they are taking care of the staff and residents.
Our experience with Bickford of Tinley Park has been very good and the cleanliness of the community is very impressive. The staff members have exceeded every one of our expectations, we cannot say enough good things about them. The meals are really good and they offer a good amount of activities. We feel very confident our loved one is in a good place.
Melissa B - Family/friend
Assisted Living
December 24, 2020
great place for a loved one
The community is very clean and a nice place to be. My mother in law said the food was good and varied. I would recommend this community to others
Karen L. Hullten - Family/friend
Memory Care
May 5, 2020
Review of Bickford of Tinley Park
My loved one passed away on [date removed].
anonymous - Toured community
Memory Care
February 12, 2020
Too expensive and environment wasn’t our favorite
anonymous - Family/friend
Memory Care
January 3, 2020
Wonderful atmosphere
Wonderful energetic vibe to this community! Mom at first did not want to leave her family home, but within a week was questioning why she did not come sooner. The staff makes everyone feel like family, and the grounds are clean with good food and many varied activities. We are grateful.
BJ - Family/friend
Memory Care
April 5, 2019
Very friendly environment. Staff usually takes time to greet you and talk. If you need more time or information ,they give it .
Residents as text always clean and helped as needed.
I think the meals could be more varied and flavorful. I'm not sure meals are always prepared on sight.
Activities are routine, but seem to be appropriate for skill level of the residents
anonymous - Toured community
Memory Care
January 28, 2018
Very nice facility. It has a welcoming feel and with a small memory care unit of 15, my mother would probably get needed attention.
anonymous - Family/friend
Memory Care
October 2, 2017
care for dad
The care from the staff here is excellent. We like the cleanliness of the community. The menu needs a lot of improvements. We like the activities that are offered for him. My father likes being able to play cards. We would recommend the care and value to other looking for great care.
Phyllis Bogs - Resident/client
Memory Care
September 23, 2017
Poorly managed, highly unorganized
Was a resident of Bickford since [Removed]. Contract started two weeks prior so that move in could be completed. The cost of Bickford was almost $2,000 more than a solid rated competitor, but the facility was newer and my family had higher expectations, since less residence numbers and supposedly more “one on one care”.
Promises began early, but then it was quickly apparent that the staff was not organized and were not manage well. Many complaints were made in various areas, by various residents, including myself, yet changes were not made and the same excuse of “will look into it” was given. Little was ever changed.
The staff lost my original contract and my family had to sign off on a replacement.
The move in was hindered greatly since the staff could not disable the backdoor alarm and every 15 seconds the alarm went off, unless the door was closed.
To be fair, the actual nursing staff all did a great job, except for the medication ordering as will be discussed below. This comment does not include the CNA’s,. The facility had a great deal of turnover in CNA’s and people were always “in training and were unaware of what to do”, which negatively affected care ion some areas. They did, and still do have some very good people, but some “poorly skilled lazy people as well who are not weeded out or managed properly”.
The facility went many months without a maintenance person and many things were not done during this period.
The activities coordinator tried very hard to keep things lively and entertaining. She had various things to do each day, which the residents really like. She was always pleasant and did a great job managing all the personalities.
Specifically, for myself, the staff was to assist with showers, making bed, house-keeping, laundry services, medication management, transport in wheel chair to and from the dining area and to and from activities. What we found was as follows:
The bed frequently went unmade or was haphazardly made. I had to take that task on myself.
Staff came by infrequently to ask about showering and finally I had to also do all that on my own as well.
The laundry was sometimes lost or misplaced. One time a comforter was returned wet and the person just put it on my bed. Hard to imagine why anyone would do that.
The facility always seemed understaffed and it took long periods to move people who needed help getting from place to place.
The facility was also about three months without a housekeeper and many times the rooms went uncleaned during this period. It got so bad that the director actually started to clean rooms herself after all of the complaints. My family also had to clean my room as well even though that is a paid part of the contract.
The medications were quite a challenge for Bickford to transition over and the dispensing had to be taken back by my family to manage on daily basis. Bickford was left with doing the ordering, but on multiple occasions either it was not ordered timely or the pharmacy did not deliver timely. There were shortages of medication on three specific occasions. On the last one, my family had to pick me up and take me to the emergency room as my blood pressure shot up to over 165 and I was visibly shaking severely.
The most horrific part of Bickford Tinley park is the kitchen staff. Many complaints from many residents have been made on this aspect, yet nothing seems to improve. Finally, the Heath department was called and the facility cited for delinquencies. Those delinquencies however do not cover the poor quality of what is being served. The dishes are not washed properly and the residence had to rewash to use. Many time’s in the morning the utensil setups are not dispensed and residents wait so they can eat. Some servers stand around and do little while the residents are left to fend for themselves without even getting coffee. On more than one occasion, the servers were observed brushing out their hair in the kitchen. All these examples show a lack of training.
There have been many poorly made meals. Lots of examples of undercooked or overcooked items being served. One example, soup was made with clear water and some undercooked potato’s and no broth to speak of. On other occasions, the food was raw inside as if it did not defrost before cooking. Many meals go un eaten due to being improperly cooked and there is a great deal of waste. The residents cannot cut through some of the meat to eat it. All of this was passed on to the cooks and then to management. The cooks, really do not know how to actually cook food and simply claim “they follow the recipe from corporate”. If food is sent back due to being undercooked or overcooked, nothing is re made or served to the resident.
At dinner, the cooks, leave right at 5:15. Sometimes they do not make enough portions to feed the approximately 45 residents and some people had to eat just a roll with butter for dinner.
On a number of different evenings, pans of vegetables and other items sat out after the cooks left. When staff was questioned, we were told that it was left out for the staff, however it was observed being out for hours without refrigeration and not touched.
The floors in the dining area were not cleaned daily and many food particles were found under tables. The tables and chairs also do not appear to be cleaned very well even when cleaned.
The staff allowed animals in the dining area. These pets do not fall under the companion dog certification and one in particular has open skin sores on its body. Another health code violation. This same dog actually wipes it butt on the couch, chairs, and carpeting in the living area.
CNA’s seemed to have access to resident personal information. More than one CNA, who are no longer there, mentioned my financial information as far as what is in the contract paperwork. Personal financial information should not be allowed in the hands of low level staff members.
The last incident at the facility was when another resident struck me in the shoulder. This occurred in front of the new director, who took no action and claimed it did not occur, even though it was right in front of her. She also did not even write the incident in the log book. One of the nurses did follow up afterwards and logged the incident.
My family had tried to be patient on many of these items, but finally it was evident that things were not improving at all. The family provided Bickford with its 30-day notice and moved her out that same day.
anonymous - Family/friend
Memory Care
September 18, 2017
So far so good
The staff are helpful and we have good communication with them. This community offers memory care, assisted living and the areas do interact. The food is good and they offer healthy options. They have daily activities and entertainers that come in. They have an enclosed courtyard for the residents to enjoy. They have a smaller memory care unit and I would recommend it.
anonymous - Toured community
Memory Care
June 26, 2017
Really Nice Tour
This is a very nice community, and my tour of it went well. The community appeared to be well maintained, and everything looked nice. The staff was friendly, and kind. They answered my questions. It was a nice experience overall.
anonymous - Family/friend
Memory Care
June 21, 2017
A smaller community
This community offers many activities and the staff are good at encouraging my loved one to participate. The food is wonderful and they offer good portions. The staff are wonderful. They are getting to know what my loved one's needs are so they can make any modifications to make sure she is getting the best care possible. The community is clean and the best one I have seen. The community is one floor and I have already recommended it.
anonymous - Toured community
Memory Care
June 9, 2017
I Really Liked The Community
I really liked seeing the community when I had my tour with them. I got to meet really friendly people here and I thought I had a good view of what the community has to offer. The next morning I just thought a different community would be better. I didn't see much people that had high needs. Not much wheelchairs and walkers.
It was not a good fit for my parents.
anonymous - Toured community
Memory Care
May 2, 2017
Very expensive!
I loved Bickford of Tinley Park when I toured. The facility is beautiful, and the person that took us around could have been nicer. It was a good experience and we would have loved to chose this place, but it was priced higher than we could afford.
anonymous - Toured community
Memory Care
March 16, 2017
This was a beautiful and welcoming community, but at the high end of the price rangs.
anonymous - Toured community
Memory Care
January 31, 2017
Not the right fit...
The Bickford seemed like the kind of place we would need to bring in an expensive nurse for extra care type of place. It would have been more expensive and we really just wanted a place where we would know what we were paying.
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Frequently Asked Questions about Bickford of Tinley Park
Bickford of Tinley Park offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Bickford of Tinley Park 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (708) 845-5490 to reach a resident at Bickford of Tinley Park.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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