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VERIFIED PARTNER

The Village at Towngate

150 Towngate Road, Rochester, NY 14626

8.4
Review score
36 reviews
Add review
8.4
Review score
36 reviews
5 star
72%
4 star
19%
3 star
3%
2 star
3%
1 star
3%
See all reviews
8.7
Review score
211 reviews
9 facilities
For pricing & availability:
(866) 374-4058
The Village at Towngate
The Village at Towngate
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44 Floor plans available
The Village at Towngate in google map
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Anonymous
-
Family/friend
5.0
Review for The Village at Towngate
I would recommend to others. I picked this community because of the good feeling I got when I visited , and it was near my home.

About the facility
The Village at Towngate

Atria Greece has served Rochester families for more than 40 years. Located in a quiet residential neighborhood, this vibrant community allows older adults to live more independently, with discreet support from a tenured, 24-hour staff.

A recipient of the 2017 “Best of Senior Living Award” from SeniorAdvisor.com, Atria Greece is convenient to parks, libraries and museums. Amenities include multiple dining venues, two beautiful atriums overlooking exquisite flower gardens, a manicured courtyard with a large gazebo and patio, and inviting common spaces for socializing with friends. Residents enjoy chef-prepared meals and a variety of engaging events every day, including fitness classes, live music performances and planned outings to casinos, boat tours on the Genesee River and the Rochester Lilac Festival.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 26 states and seven Canadian provinces. Atria communities are home to more than 23,000 seniors and employ more than 14,000 people.

Senior living options offered

Assisted Living

Pricing
for The Village at Towngate

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Village at Towngate

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Compare

The Village at Towngate
The Village at Towngate

150 Towngate Road, Rochester, NY 14626

Heathwood Assisted Living at Penfield community exterior
Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

Legacy at Maiden Park community exterior
Legacy at Maiden Park

749 Maiden Lane, Rochester, NY 14615

Legacy at Grande Vie
Legacy at Grande Vie

2140 Five Mile Line Rd, Penfield, NY 14526

8.4
Review score
36 reviews
8.4
Review score
36 reviews
5 star
72%
4 star
19%
3 star
3%
2 star
3%
1 star
3%
9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
17 reviews
9.2
Review score
17 reviews
5 star
58%
4 star
18%
3 star
0%
2 star
6%
1 star
18%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
33%
4 star
22%
3 star
13%
2 star
19%
1 star
13%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Village at Towngate

8.4Review score36 reviews
8.4
Review score
36 reviews
5 star
72%
4 star
19%
3 star
3%
2 star
3%
1 star
3%
Willow Ridge Senior Living, LLC
8.7
Review score211 reviews9 communities
Write a review
A Place for Mom has scored The Village at Towngate with 8.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Village at Towngate has 36 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.4
Staff
4.3
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored The Village at Towngate with 8.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Village at Towngate has 36 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Assisted Living
February 8, 2024
5.0
Verified Review
Review for The Village at Towngate
I would recommend to others. I picked this community because of the good feeling I got when I visited , and it was near my home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Village at Towngate
February 8, 2024
Thank you so much for taking the time to write us a positive review. We strive to have a home like, warm & welcoming feeling at our community and are so glad you were able to see that. Thank you again for your kind words!
Anonymous - Family/friend
Assisted Living
February 4, 2024
2.0
Rough and disrespectful aides, dirty shower rooms and bathrooms
My Mom lived at Atria then it was sold and became the Village at Towngate, that is when things started to go downhill. My Mom had an aide that was very mean and disrepectful and gave rough showers in a filthy outdated shower room, trash overflowing the trash can and a dirty toilet usually filled with something smelley. The whole place uses the toilet in there. [date removed] my Mom suffered a heart attack while fighting in the shower with this aide. I did report her and nothing was done. She does not assist those who need help toileting at all and lets them sit in wet diapers and also won't come when the call button is pushed. Not a healthy place any more unless you can live with NO assistance. Management is lax and uncaring. Mom went to the hospital then rehab then hospice then died. No one from the place cared kept her mail and overcharged an extra two weeks.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
4
Value for Cost
1
Anonymous - Family/friend
Assisted Living
November 23, 2022
5.0
Verified Review
Overall good community
I think they do a really good job caring for the residents and overall the cleanliness and communication between the staff is pretty good.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
October 17, 2022
4.0
Verified Review
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
October 5, 2022
5.0
Verified Review
Would and have recommended Atria!
Very satisfied with everything about Atria. Mom is doing great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Deb - Family/friend
Assisted Living
November 17, 2021
5.0
Verified Review
Very Welcoming Place
I would recommend the community to others for their loved ones. The community is bright, cheery, and clean. The rooms are nice and the staff do a good job at keeping it clean. The residents are out of their rooms and able to socialize.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Phil - Family/friend
Assisted Living
September 28, 2021
4.0
Verified Review
Happy to Be at Atria
Atria is a friendly place. There are activities for the residents. The staff show concern for the residents as well. Some of the activities are walking, bingo, garden club and more for the residents to choose from. There is down time for the residents to watch television.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
September 22, 2021
4.0
Verified Review
welcome home
The community is smaller, nice bright, cheerful and that's a plus. They do a good job keeping an eye on the residents. The food variety needs to improve. We would like the staff to announce themself before they come into the rooms. I would recommend this community to others based on my experience.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
anonymous - Toured community
Assisted Living
September 22, 2021
4.0
Verified Review
Tour of Atria Greece
Our tour with Atria Greece was very nice and the guy who showed us around was understanding and not at all pushy. The facility is larger and my dad has some vision issues so we thought it may be harder for him to navigate. The pricing is also al a carte which can be good or bad depending on your situation.
Michelle M - Family/friend
Assisted Living
September 20, 2021
5.0
Verified Review
Great Place
This community is very strict with covid guidelines. They have not had a covid case with the staff or residents. The food is cooked by a Michelin chef. They are very kind and attentive to my loved one he loves it there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Les - Family/friend
Assisted Living
June 17, 2021
5.0
Verified Review
Compassionate Care During a Difficult Circumstance
The staff was very cooperative. The marketing person I was working with who helped us move in was very friendly and very cooperative. He answered all my questions and was very good at his job. I was impressed with him. My loved one passed away shortly after moving into Atria, and the staff was affected by that too. That meant to me that they were very involved and concerned with the welfare of their residents. That was something that really impressed me about them. It was like a family, and I liked that aspect of it. It was a little pricey, but I don't think they're more than anybody else in the area. And I feel they're reasonable for what they offer.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
anonymous - Toured community
Assisted Living
May 19, 2021
5.0
The facility was clean and very nice. The staff was excellent too.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
September 18, 2020
4.5
Verified Review
The Story of My Dad
My loved one had a beautiful room. This community has walkways, and gardens. The med department was a little iffy. The activities included cooking, sewing, cards, every Sunday they took car rides. They even had line dancing. All of this was prior to Covid as an activities.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Resident/client
Assisted Living
June 4, 2020
4.0
Verified Review
Atria Greece
Everyone was very friendly and I was there for 11 weeks. In the beginning, the care was excellent. They did provided a lot of activities for the residents, which I thought was great. At other communities I looked at, they had a lot of issues with accessibility, especially with regard to opening heavy doors. I visited Atria and knew immediately that they would be able to accommodate for some of my needs. They knew I wouldn't have been able to hear them knock on my door so they would shine a light which I thought was great. The first 8 weeks was fantastic, overall, I would definitely recommend Atria. The food was great too, they really had the kitchen going!
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
anonymous - Family/friend
Assisted Living
May 22, 2020
4.5
Verified Review
Atria Greece
The staff was great about treating each resident personally. They did a great job of being personal with the residents and they made sure to get to know them and their families. The staff was always very friendly and responsive. They were quick to respond to our requests. The grounds of the community are also very pleasant. We hit some road pumps initially, however they were very good about coming up with solutions. The room my father stayed in was also very impressive. The manager clearly cares a lot about the staff and residents. The social worker on staff was also very friendly and took the time to talk to us. The chef does an absolutely outstanding job as well. The dining room was very elegant and they did a great job with making it feel welcoming. The care we observed towards the residents was excellent. We can't say enough good things about Atria Greece.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
July 23, 2019
4.0
This facility was very nice. Clean and very friendly people. I find that the resident rooms are a bit small. I enjoyed meeting with [name removed] and will keep Atria as an option for my dad.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
February 23, 2018
0.5
Aweful place
My mother has been there since October 2017, she hates it! They don't get anything right! The bill was wrong for the first 3 months she was there. They tried increasing it each month til they finally told me well she needs coaching to get dressed and that's 450! A month extra! For queing her to get dressed, she is very independent. They are still giving her regular boost when over s month ago I told them she can't drink it she's lactose intolerant. The Med tech called today to tell me she refused the boost. I said she can't drink it! They never changed it. I wouldn't recommend this place to anyone!! We are looking to move her asap!!
Cleanliness
2
Friendliness
2
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from The Village at Towngate
March 16, 2018
Hello, thank you for taking the time to provide feedback - your comments concern me, and I'd like to help. Do you mind sending me an email at [removed] with your name and contact information? I can then share your comments with those who are best positioned to address them directly.
anonymous - Family/friend
Assisted Living
September 12, 2017
5.0
Verified Review
Mom's doing well
We are very pleased with the changes that we are seeing in our mom since she has moved here and she likes her room. The community is very nice, there is a nice courtyard where the residents can sit and visit with family and friends. The staff is friendly and supportive and they encourage mom to take part in the activities. Mom really enjoys going to the dining area and she likes the food. I would recommend a tour of this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
March 28, 2017
5.0
thumbs Up
Looked all over town to place my aunt- she is doing so good. Gained ten pounds and looks so much better. Worth the money, great place. Nice staff and clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
March 2, 2017
5.0
Verified Review
Great Facility for My Parents
From my first tour of this community I knew it was the one for my parents, and their needs. They are doing great since their move to this community. They are happy, and have adjusted well to it. I like the staff. They know everybody names, and is very connected to the residents. They serve nice meals, they are pleased with the meals for the most part. They do a great job keeping everything clean, and well maintained. This community has worked out well for my family, and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 36 reviews

Amenities
at The Village at Towngate

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Memory Care

Meals & Dining

  • Vegan
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Indoor Atrium
  • Beauty Salon
  • Outdoor Common Areas
  • Meeting Room
  • Indoor Common Areas
  • TV Lounge

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Visiting Chaplain or Priest
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Dances
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Other Religious Services
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Art Classes

Neighborhoods
around The Village at Towngate

See what the neighborhood has to offer and what’s nearby:
The Village at Towngate in google map

Frequently Asked Questions
about The Village at Towngate

The Village at Towngate offers Studio. Learn more.

A Place for Mom has scored The Village at Towngate 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 225-3010 to reach a resident at The Village at Towngate.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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