Surpass Senior Living

They're friendly. They're polite. My husband is always nice and clean. When you go into some of these places, it smells and is yucky. That is not the case at Parkside. It is very neat, and I really like it.

I feel so comfortable here and I know mom is safe in their care. She is always clean and happy when I pop in to visit her. Great choice.

My mom lived at Villagio of Carrollton for 3 years. They took excellent care of her. The staff is loving and kind. I appreciate how well they treated my mom and our entire family.

The staff at Parkside are very pleasant to be around, they actually interact with the residents and you can tell that they truly care. My mother is getting much better care here than she was at her previous facility. The staff members are all extremely friendly even down to the maintenance man. I would recommend them to others who are looking.

My wife and I moved here about 1 1/2 years ago. She needed more care and I just needed a nice place to be with her. The good news is she is doing great and as the saying goes happy wife, happy life. We have no complaints. The caregivers do so much for us, we are very grateful to have found Villagio. The activity director is wonderful too.

I toured this community and was very pleased with what I observed. My mom is currently in the hospital and then it looks like rehab, but our plan is to bring her here afterward. It's close to home, they did a great job helping me understand everything and the residents I observed appeared well and seemed to be happy. I'm anxious to get mom settled. Also, the price is very fair for the marketplace.

I have been at Villagio of Carrollton for a year now...time sure flies. I wasn't sure about moving into a senior home, but it has been a good thing for me. They make sure I'm taken care of, I get help I need. There are plenty of things to do and the staff is very good too. I do like the food, it's home made. I am happy.

I am a resident at Villagio of Carrollton. I love everything about this community. The best thing for me is the activities we do. The art projects really are my favorite...The activity director pays attention to what we enjoy and makes it happen. I also like that I can have time to myself or join in if I want to. And the food is really good.

I'm [name removed] and I am a resident at Villagio of Carrollton. They take good care of me here. I am always able to do something from bible study and singing hymns to planting flowers and vegetables in the garden courtyard. I like the food and my room is very comfortable. It's a good place.

Villagio was a beautiful community. When I toured there was a lot of activities going on. The staff was friendly and knowledgeable. The lunch smelled wonderful.

We have had nothing but very positive experiences with Villagio of Carrollton. Really good staff, food, programming, and a beautiful community. Management is always upgrading and adding new things.

Villagio is a greal place with terrific staff!

Villagio staff really cares about the residents. Really a nice place with great staff, food and activities.

We moved our parents in here 2 years ago. It was and is the perfect place for them. This is such a warm, caring and loving place. Daddy had some issues with his asthma and ALZ. The nurse and aides were wonderful just to always stick their head in checking on them. Sadly daddy passed last March and it was like they lost one of their own family members. They have helped mama (96. 3/4 yrs) adjust. Which is not easy when you were married 64 years! Mama is now living with a super sweet lady, who is my son in laws grandmother. They are just the cutest!!!! God ALWAYS has a plan!!! If yoy are looking for a small caring and honest place ....this is it. Never have we had a problem with health issues or with personal items!! Villiago is a blessing to us all!

We toured this place recently and we were very happy with everything we saw. It was clean and had a very warm, friendly, comfortable atmosphere. It's very homey feeling in the best way and all the residents and staff we saw looked happy and healthy. We met with Krystal and she was lovely; very helpful and very sweet. She seemed to know all the residents by name and they all looked happy to see her.

I'm glad I moved my mom here. I was nervous about moving my mom anywhere (other than my own house). I toured tons of assisted living homes and eventually chose Villagio Carrollton because I liked the size of it and how close it was to my house. Even after moving my mom in, I wasn't sure about letting her liver here, but every time I came to visit (which was often), the staff and management were friendly and my mom was happy.

My family member has been a resident for 5 years. The staff at Villagio has been fantastic! It's small, comfortable and inviting. Eases your mind knowing your family is well taken care of and loved.

Debbie at Elmcroft was amazing, helping us move dad in just four days!! We had to move him due to neglect and I was able to help with his move before I had to leave to go back home to California. The facility is clean, homey, well staffed with positive, truly loving people that treated dad like family from the moment he arrived. He felt right at home and is acting calm and friendly. I can now sleep at night not worrying about daddy. ,

There are a lot of things I like about it but there are a lot of things that really really need improvement. The best thing about it I think is the apartment, the bedroom is big and roomy, it's easy to get a wheelchair in and out of the bathroom and it's newly renovated. Of all the places we looked at, this had the nicest apartment we saw. The care they're getting could be a lot better. One thing that happens when you talk to them is they'll say "Absolutely, no problem" and then nothing happens. I think part of the problem is this place has been taken over, there aren't a lot of residents and as a result they don't have enough staff. They aren't cleaning their apartment like I thought they were supposed to and according to my mother they aren't bathing my dad twice a week but I can't really be sure because she's a little out of it and you can't be 100% sure of what they're saying. The food could be a lot better, its edible, but it's not particularly good. One of the reasons we put our parents here was they allow smoking out on their courtyard where my mother can go out anytime she wants. We don't want to move them because it would be unsettling for them, I'm oping over time they'll get more staff and things will improve.

Exhausted after touring several facilities, I turned to "A Place for Mom" for assistance. They responded immediately with options that matched Mom's living requirements. Literally seconds into the tour of Elmcroft of Quail Springs (Memory Care Wing), we knew this was Mother's new home. This small, secured area is designed to make every resident feel safe and "at home" and is well-staffed with caregivers who really care. No matter what time of day we choose to visit, Mother is always clean, groomed well, and either with a staff member or in the group livingroom participating in activities. Take a tour and your search will be over, too.