For pricing & availability
Surpass Senior Living is a partner with A Place for Mom. Learn about Surpass Senior Living, and browse Surpass Senior Living reviews to find top-rated providers in your area.
7.5
Review Score
2595 Harbor Blvd, Port Charlotte, FL 33952
Great facility for dementia residents. Attentive to individual needs as the dementia worsens. Staff is very caring and works hard to care for our mom. Close to hospital for emergencies and have visiting...
Would you like to love where you live? If you answered yes, then Parkside Assisted Living & Memory Care is for you. We are challenging what people think Assisted Living and Memory Care should be and delivering a quality lifestyle not seen before. Our open concept cottage floor plans offer...
1029 Seminole Trail, Carrollton, TX 75007
Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his...
Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the...
14300 N Portland Ave, Oklahoma City, OK 73134
My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do...
The Gardens at Quail Springs is a unique community that offers a comfortable environment for daily living, personalized support services, and interactive activities. Our focus is on promoting wellness and independence through individualized care plans.Over the past year, we have made some...
Review Score
82 reviewsOut of 10
5 star
52%
4 star
25%
3 star
8%
2 star
8%
1 star
10%
A Place for Mom has scored Surpass Senior Living with 7.5 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Surpass Senior Living has 82 reviews with an average "overall experience" of 3.9 out of 5.
BEWARE!!! This is the worst memory care facility! The staff are not caring and were very rough with my dad. They do not pay attention to the residence. On more than one occasion I personally had to go find a staff member to help residence in the common area. My dad fell over 40 times in one month due to lack of supervision. We ended up moving him to a different memory care facility where he did not fall one time in 30 days.
0.5
0.5
0.5
0.5
0.5
The Gardens at Quail Springs in Oklahoma City, OK
3.5
(23 reviews)
If I could give these [removed] less than one star I would. Any favorable review you read about Villagio is clearly written by a Villagio staff member. I have a parent who has been a resident of Villagio for more than 5 years. The care at Villagio is minimal at best, [removed] at worst. Hmm, I was never advised of a bed bug outbreak. There is NO engagement for Memory Care residents. Your parent will be placed in front of the boob tube for 24/7. The staff is incapable of resident engagement. A previous review mentions an RN on staff. There has not been an RN on staff in the 5 plus years my parent has been a resident. The staff changes frequently at this facility. They routinely lose medications and will ask you to bring more. Then after you have bought medication out of pocket since your insurance company has already paid for medication, the missing med will miraculously be found. The staff is too inept to keep up with your parent's clothing, linens, etc in spite of the fact that your parent;s name is written in sharpie on EVERYTHING, Save yourself the agony and don't place your parent here unless you enjoy paying for services you don't get. Villagio of Carrollton is no more than overpriced baby sitting. Your parent will be fed the starchiest of foods. They claim they have the Cafe' Fresco. This is a code term for they will open a new can of slop. Villagio's idea of a vegetable is something out of a can, and most likely some sort of brown bean. On that rare occasion when Villagio acquires a caring, intelligent staff member, don't count on them sticking around for long. And why would they, they aren't well treated by management nor adequately compensated so they move on. [removed] NOTE: RN added to staff after review was written
0.5
0.5
0.5
0.5
0.5
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
There are 3 total Surpass Senior Living Facilities.
Ask an A Place for Mom local advisor at no cost.
Please enter a valid email address.
A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2024 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.