Lorien Health Services

Encore is a lovely facility. My husband has been there for over a year now and has had excellent care. The staff is efficient and caring and help with any problems in a timely manner. The activities are a wonderful diversion for patients able to participate. I would surely recommend Encore.

I have lived here for eight years and five months. I have never had any major issues. I am very happy here.

Staff are always friendly. There are plenty of activities for residents to participate in.

[Name removed] was extremely helpful. Very kind and compassionate. Thank you.

I was very happy in my apartment.

Encore is undoubtedly a "best choice" for anyone looking for a place to live, to be among friends, to have help with almost anything you need: trash, making the bed, meals - any problem that arises - from fixing the TV to bathing and medicating. AND they are all so friendly - everyone knows your name!

Beautiful building! Great staff so friendly and helpful!

What a great building! Very impressed with all activities going on. Everyone was very friendly.

My dad has been to Encore twice in a year. This place is unbelievable. My dad came in not able to have the strength to get out of bed or even walk and when he left 6 weeks later, he was able to walk himself out the front door. The staff is incredibly nice from the therapist, nurses, environmental services, dining services and administration. [Name removed] was the best nurse for my Dad!

The care provided at Harmony Hall is second to none. I'm always warmly welcomed by the staff and residents are active. Everyone genuinely looks happy to be there!

My Mother originally stayed in Lorien's Assisted Living Section three times (for respite), while I was away on vacation. She enjoyed the experience so much, and was treated so well, that she asked if she could stay a few extra weeks. The meals were delicious, the activities are varied and enjoyable, the staff are responsive and very kind, and focused on patient safety. The administrative staff, especially Stacy, has been very helpful in addressing any questions or issues that come up. Can't say enough about this aspect of Lorien. The facility is always very clean, and there are so many little things about it that add up to a very good experience for my mother. Last year Mom became very ill and was sent from the hospital directly Lorien's Rehab section. Again, she was looked after very well by the nurses, the doctor and aides. She gained her health back and was able to progress from wheelchair to walker. Every three months a meeting is scheduled with 'the team', (social worker, nurse, activities person etc) and we talk about Mom. They share info on her diet, any health issues, and ask if the family has any concerns or questions. (I refer to this the PTA meeting). Mom always tells me "I can feel the love here, I can't find fault at all with this place". One night I was visiting Mom, close to bedtime. I heard aides working their way down the hall, getting the residents ready for bed. Before leaving each room I heard an aide say to the resident "good night! I love you!". We highly recommend Lorien.

Toured the facility and was very pleased with what I saw! Staff was friendly, the place was very clean. Just put Encore at the top of the list!!!!

Nice walk-in closet in bedroom. Patio entrance from room is nice. Rooms seemed a bit small for a couple.

I heard about Encore through a friend of mine. We toured with a young lady, and fell in love. It is beautifully decorated, the rooms are HUGE, and my mother is very happy there. The food is wonderful, and the staff is amazing. I am happy my mother can age in place but still feel independent.

After undergoing rehabilitation for a hip injury, my 81-year-old father resided at Harmony Hall for about six weeks in a respite care apartment. Kendall was extremely helpful with the admissions process and continued to provide top-notch assistance and attention throughout his stay, all the way through and beyond his discharge. She could not have been more helpful and accommodating. The nurses and other staff members were also great, making us feel at ease while moving through what was a completely unfamiliar situation for my dad, myself and the rest of our family. I highly recommend Harmony Hall.

For the Price we paid for the care our family was very pleased with all the Loving people who worked at this facility We looked at some Dementia Care Facilities that were great but so outrageously expensive who can afford them except for the very rich!! They were all over 9,000 plus a month. I am told that Harmony Hall is going to build a new wing that will be designated specifically for dementia care. This is much needed and greatly appreciated. We found the living quarters to be extremely adequate and the medical care was fantastic. As with all places there are good employees and not so good. The ones we found to be outstanding were the ones we requested and got assigned to our loved one. It is in close proximity to Howard County General Hospital and Gilchrist Hospice Care which is also a huge asset. They always listened to our needs and addressed them immediately. Please give this very affordable place a good look and consider where they are heading in the future with the new dementia wing.

Placing a parent or loved one in an assisted living residence is a very hard decision. With that being said, I have found Harmony Hall to be friendly, attentive, and caring. Working with Julia in admissions made the experience much easier. She answered all of my questions and did everything she could to make the transition smooth. The staff is always friendly and greets you every time you come in. My dad likes to sing and the staff would hear him singing, they took the initiative to invite him to the sing-alongs. They even asked if he had any requests. It has been a big relief to our family knowing he was in such a caring and capable hands.

My mother lived at Harmony Hall for 21 years. She had medical conditions that made it unsafe for her to live alone, but she didn't want to live with her children. She started in independent living and really thrived there. She was relieved of the burden of managing her prescription drugs, and cooking meals; two tasks that she really needed help with. She took advantage of the outings and activities offered by Harmony Hall. Over the years her health declined. After a stroke left her severely impaired, she moved to a higher level of care. Through the years, Harmony Hall constantly assessed her current needs and made adjustments to her care as needed. The staff was a fabulous partner with me to provide the best quality of life we could achieve. My mom was not always easy to care for, but the folks at Harmony Hall worked very hard to find ways to improve her life as she aged and her needs and capabilities changed. The facility is very clean and well maintained. They refurbish the well used common areas regularly to keep them fresh and in good repair. They have areas our family used to hold gatherings so we could include Mom, even after her health prevented her from going out to events. Every staff member greets residents by name; a skill that I am a little jealous of, and is appreciated by the residents and families. They all had techniques for working with my mom. The on site occupational and physical therapy are outstanding. So is the nursing care. And when our family reached the end of life phase with Mom, Harmony Hall was excellent at that as well, partering seamlessly with Gilchrist, right in her familiar home, mom's Harmony Hall apartment. Harmony Hall was a great home for Mom 21 years ago when was mobile and actively participated in activities. It was still great as her health declined over the years. Mom had a peaceful passing, in her own apartment at Harmony Hall, with her family and familiar caregivers around her. I am thankful we were able to provide this in partnership with Harmony Hall.

A hidden gem. Excellent care at a very affordable cost!

I would highly recommend Harmony Hall to anyone looking to reside in, or place a loved one in their care. My mother has been a resident there for a year, and will be turning 85 in October. Her life has literally been renewed by this facility. They genuinely care for their residents, from the cleanliness, the superior food preparation, activities, health needs, etc. I cannot say enough! My mom was heavily medicated when she came to Harmony Hall, and is now off of all depression/anxiety medications, in part due to the atmosphere fostered in Harmony Hall. My father was placed in a home that literally wheeled the residents out every morning and sat them in front of televisions. I wish I had know about Harmony Hall for my dad, as I'm sure his last years would have been enjoyable. My heart is full with gratitude to both the staff and director, as now my mom can live in "Harmony" for her remaining years!