Lorien Bel Air

Clean, private rooms and bath, nice activities, excellent food service, good care, and 24 hour access. Billing has been a bit slow, but the department was in transition. New staff seems to be on the ball. The staff is quite good. Kind, helpful and respectful. [name removed] in Activities and [name removed] in Transportation are especially helpful. Activities are somewhat less than usual due to a COVID outbreak, but picking up again. My mom loves Bingo. Housekeeping is pretty good. They keep up well. I would recommend this facility to family and friends.

This facility is good. Right now they're having some issues with Dining Room staffing, they're short handed. It seems disorganized, but they're looking for someone to hire to run the Dining Room. The food quality is down a bit, also. Other than that, things are going very good and my mom has been very happy here. Overall, the staff are very friendly and interactive. They've had to hire a lot of new people, but it's been fine. Housekeeping is once a week and is good. Communication with the family has been good also. I would recommend them to family and friends.

My dads room was filthy. He had dementia and dropped food. They didn't clean up blood in the bathroom. They were short staffed and in reality he was too acute for assisted living. They are not suited to handle memory care.

So far the experience with Lorien Bel Air has been pretty good - the reasons we picked this community is because they have more men there for our loved one that what other communities had. We like that it is a bigger community so it gives our loved one more chances to get up and walk around and socialize more. It also is really close to our family which is very convenient.

I just want to commend the kitchen staff today for an excellent, well-prepared, lunch. It was tasty and delicious and an excellent meal. That is not always the case, so I just wanted you to know that you’ve outdone yourselves. I really appreciate it. Thanks..

My mom is there and she is extremely happy; she gets the best care. The socialization and all the activities they provide for residents is wonderful. The meals are outstanding, I'm quite jealous actually. I would highly recommend Lorien Bel Air for anyone looking for assisted living for a parent.

Lovely facility with very large units. All units include kitchenettes. Walls seem well insulated without much sound travel. Nice dining room with menu choices. Lots of activities and entertainment options.

We chose Lorien Bel Air because of the location, the cleanliness of the facility, and the availability. Also, the rooms were newer construction. The room sizes were generous compared to some others we saw. She said the food here was average. The best part about the community was the newness of the rooms, it felt very updated and had a homey feel. Overall, I would recommend to others.

The staff at the Lorien of Bel Air was very helpful with assisting my family with all the procedures and preparations required for getting my father ready for his entry into Assisted Living at their facility. This was no easy feat during a pandemic, but their professionalism made it as painless as possible. They were patient and thorough with answering all our many questions and concerns while making this difficult decision for our loved one. I feel confident that we have chosen the right facility for our Dad to ensure he receives the best care and will have the best quality of life possible.

The outstanding professional, compassionate care my family and I are receiving from The Lorien Bel Air rehab and now assisted living should be recognized. My aunt's health has been declining as she moved from rehab to assisted living. It has been extremely challenging during the COVID-19 epidemic. Also, my aunt has been very resistant to the changes. [Name removed] and staff have gone above and beyond to move her to her current room and routine. She continues to provide my aunt and me support and guidance. I would also like to recognize the work of rehab lead, [name removed], and her staff, the doctor, nurses, activities staff, and dieticians. I thank you all. God bless!

My mother and father both resided there. My father is still in assisted living my mother was there for hospice (she passed [date removed]). The staff at this facility is amazing, I must thank [name removed] for her ability to make anything happen. She moved my folks together so they could at least be together in my mom's last months. She has been as I have said lucky rabbit food. The whole group their, nurses, aides, maintenance, dining services, and any all I've forgotten have been more than great. I can't say enough about this facility and staff.

The facility is very clean and well run. My mom is getting good care and she loves the therapists for P.T. and O.T. The recreation team has done a fabulous job of entertaining the residents. [Name removed] has been a great help to me from the time we decided to move mom in. [Name removed] is always ready to help me with any issues. I love her energy and friendliness. Lorien has done a great job during this pandemic. I am grateful for all of the precautions they have taken to keep my loved one safe.

We have not been permitted entry into the facility due to the Covid-19 issue, but we speak via telephone call every second or third day and [name removed] keeps us up to date as to how well she is being looked after. We take her wants and needs and they are promptly delivered to her room. Keep up the great service.

Really nice place. When I was trying to get my mom in, they went above and beyond to make that happen. Since she has been there and before all this "stay at home" stuff, they have taken very good care of her.

The staff is wonderful, caring, and diligent. The rooms are clean and the services excellent. The food and dining staff exceptional.

My Dad rehabbed at this facility in October 2019 plus I'm a Memory Care Activities Assistant at a local Senior Living Community. We have been very satisfied with everyone at Lorien.

My mom who is 92 years old, moved to Lorien Bel Air in the fall of 2019. After a brief adjustment period. My mom has become very comfortable and happy living at Lorien. Her apartment is beautiful and spacious and the entire staff takes wonderful care of her. It is very reassuring for our family to know that she is being well cared for.

My father moved into Lorien BA shortly after my mother passed away. He adjusted well, has developed new friendships, and looks forward to all his interactions with the staff. During this Covid-19 situation, he has told me how say he feels being at Lorien, where everyone is so aware of what precautions need to be taken. Our family is very much comforted, knowing that my father is being taken care of so well. THANK YOU for all that you do for him.