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Lorien Encore

11150 Resort Rd, Ellicott City, MD 21042

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DS - Loved one of resident/client
5.0
Worth THe Cost

They basically deliver what they claim they would deliver. I think they are pretty up-front with everything. There are no hidden fees or costs that I was unprepared for. As reflected with the ratings I gave, their services have exceeded my expectations. The whole experience has been very pleasant.... Read more

Read all reviews

About the facility Lorien Encore

Welcome to Encore at Turf Valley


Encore at Turf Valley offers caring support for those who require day to day assistance. Encore can provide the right amount of support while allowing your loved one to maintain as much independence as possible.

Encore offers several assisted living floor plans, allowing for options and flexibility when the time comes to choose a new home. Our community offers an extension of home through amenities such as a movie theater, comfortable lounges, outdoor courtyards and covered porches for the enjoyment of residents and their friends and family. Plus, Encore offers social and recreational activities to keep the mind active and the body moving. Encore at Turf Valley is a premier Assisted Living community in Howard County, and offers Skilled Nursing and Rehabilitation Services as well.

Assisted Living
•24 Hour nurse and licensed staff on site
•Restaurant style dining with a resident chef
•Private apartments with private bathrooms and kitchenettes
•Easy transition from Skilled Nursing to Assisted Living
•Month-to-month leases

Rehabilitation
•Stroke recovery
•Orthopedic recovery
•Post-surgical care and monitoring
•Physical, Occupational and Speech therapy

Skilled Nursing
•24 Hour RN and licensed staff on site
•IV...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Lorien Encore is a community within Lorien Health Services properties. See all Lorien Health Services communities.

Pricing for Lorien Encore

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Lorien Encore

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Golf Course or Putting Green
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews

for Lorien Encore
4.1(51 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.2

Meals & Dining

3.2

Care Services

4.1

Activities

4.3

Staff

2.9

Value for Cost

4.2

Overall Experience
39
1
1
2
8
Date Submitted
1
5
8
Reviewer
7
32
10
1
Care Received
51
1-20 of 51 reviews
Sort by

1.0
Jim Tiney - Loved one of resident/client
Assisted Living
October 11, 2022
For you loved ones sake please avoid at all costs

As a nursing home they are severely understaffed. When your loved one has issues and you bring it to the administration's attention they say it will be addressed, but one day later it is right back to the original issue. Once the issues start adding up and it begins to become highly egregious the administrator will no longer address the issues and he will not take or return calls. To top it all off, our loved one was moved to hospice and when we went to get their belongings they could not find them. When we tried to bring this to the administrators attention, he refused to answer the phone. Never have I ever encountered such an inept individual in an administrative role in my life. For your loved ones sake please avoid this place at all cost.

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

No data collected


1.0
F
Assisted Living
July 8, 2022
Dangerously disappointing

I was a patient at Encore for several weeks and I don’t think anyone should have a loved one stay here. The night staff consists of two people to service one floor level of a wing (approximately 50 patients). I concur with other comments posted here about the food and medical care.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
W - Loved one of resident/client
Assisted Living
July 1, 2022
Abusive, unhealthy environment

Aides and nurses object to doing their job. Immobile Patients rarely receive a bed bath (for example, I only had one bed bath during my 27 day stay). Loud fighting goes on in the hallways any time of the day or night (usually involving staff who have disputes),. Patients are frequently left to lie in their own excrement for over two hours after a call button has been activated, staff frequently dispenses medication improperly and many staff members speak abusively to patients (I hear this from the halls or when i am passing by other rooms and I have experienced this personally).

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


5.0
DS - Loved one of resident/client
Assisted Living
May 12, 2022
Verified Review
Worth THe Cost

They basically deliver what they claim they would deliver. I think they are pretty up-front with everything. There are no hidden fees or costs that I was unprepared for. As reflected with the ratings I gave, their services have exceeded my expectations. The whole experience has been very pleasant.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
April 13, 2022
Verified Review
Tour experience

Lorien Encore was a nice and newer, more modern facility. They were running a special where they waive some of the move in fees when we were looking. The location was wonderful and very easy to get too off of interstate 97. It was comparable to the facility we ended up going with, the only difference was the price and the other facility had memory care split into two levels.


2.0
K H - Loved one of resident/client
Assisted Living
September 4, 2021
Not as nice as it used to be

It is heartbreaking because this used to be a really great place! My mother was there for rehab and AL a few years ago and the staff was so caring and compassionate. The process to get her in AL went smoothly and you can tell they cared. My friends mother was there recently and it was a horrible experience. Breaks my heart because I recommended the place.

Cleanliness

4

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

5

Staff

1

Value for Cost

2


5.0
Brian J - Loved one of resident/client
Assisted Living
April 16, 2021
Great Place To Be

My grandmother is a resident at Encore. She has been there throughout the pandemic and we could not be happier with how they have handled everything. They have kept her safe, healthy and happy over the last year. The staff is caring and attentive and responsive any time I have a question. We are very thankful that our loved one is there!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ronald Lilley - Loved one of resident/client
Assisted Living
March 2, 2021
Verified Review
Review of Encore at Turf Valley

My mom was at this facility and they provided the best care for her. All the staff was extremely knowledgable, friendly and helpful. Although her stay was during the covid pandemic we did not get to enjoy all the amenities associated with the facility. But the facility was always maintained and very clean. The staff did a tremendous job of adhering to all the regulations and policies associated with dealing with the covid requirements. A top-notch facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


0.5
anonymous - Loved one of resident/client
Assisted Living
November 5, 2020
Horrible Care!

Do not put anyone you love here!!! Do not think they do what they say they can do!! We chose Encore because they said they were certified for Parkinson's patients. The facility did nothing for my husband and in fact he had serious anguish issues being so isolated for such a long period of time. Thank God we were able to Face Time him and witnessed the many mean nurses and care givers who were abusive. They did not realize my husband kept his phone on when they came to deliver any care (not much of it). He showed us bruises on his arms and hands. The care at Encore is subhuman and there is nothing I could do to change a thing. My husband needed thickened liquids and they kept giving him thin liquids. He had to correct them. He had a swallow test done and no matter how many times I called I was not provided with the result. Family members and I were put on hold for 20 minutes or more at a time. They knew why we were calling and would not take our calls. I spoke to the Administrator and he was extremely rude and would not listen to my issues. I am not sure how or why he has a job in public health. He certainly does not care for the residents. I will say the physical therapists, speech therapists, and occupational therapists were good to my husband but that was only minutes in the few days a week they worked with him . Please do not subject to any one you know to this horrible facility.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Loved one of resident/client
Assisted Living
September 10, 2020
Verified Review
My review on Encore

We chose this community because of the convenience, it was very close to my residence and plus my dad had been here so it was familiar. The room sizes are good, very spacious. She had a one bedroom so you have a separate living area from the bedroom which is nice. My favorite part about this community would be the overall friendliness of the staff members. I would recommend Encore at Turf Valley.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5


5.0
Sharlotte Wilcox - Resident/client
Assisted Living
March 20, 2020
Verified Review
Review of Encore at Turf Valley

I arrived here [date removed]. So the most part my experience has been outstanding. This place is beautiful and especially caring and efficient. All the help has been top rated. Very receptive to my needs. If I had any concerns, the director listens attentively and pushed to make the situation much better! Once I get better I want to volunteer here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
February 28, 2020

Superlative introduction by director of assisted living admissions, [name removed], to assisted living and the range of services available in contemporary assisted living and nursing home settings, and specifically, what is available at Encore. There is a dizzying array of attractive AL services in our area, so it is hard to choose one facility. We found Encore most inclusive of our particular needs related to proximity to family, but also meets our wishes for mixing a functionally diverse population (independent thru severely demented), trained staff with ability to advance resident services on site and staff also dedicated to advancing their understanding of elderly needs and therapies, stimulating and comforting environment, and suggestion of continuity of staffing—this last quality is one we will need to test out during our mother’s time there, but appears to be true as described. Price is not attractive but Encore will work with family on finding feasibility for admission and long-term needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Marillyn D. Woodson - Loved one of resident/client
Assisted Living
February 6, 2020
Verified Review
Review of Encore at Turf Valley

i love this place everything was so nice. I was really impressed. Thank you. Thank you for everything.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ross Cousin - Loved one of resident/client
Assisted Living
February 6, 2020
Verified Review
Review of Encore at Turf Valley

I love this place. Everything was so nice. I was really impressed. Thank you. Thank you for everything. We really had a very good experience. We really had a very good experience. And the employees was so nice. And good hospitality. I would recommend Encore again and again. Thank you again.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
Kelly Symanek - Loved one of resident/client
Assisted Living
January 25, 2020
If you love your family member do NOT put them in Encore!

My mother was a resident of Encore in July after suffering a stroke.Visually the facility is wonderful,the care or lack of care she received was absolutely HORRIBLE!!They basically wrote her off the day she arrived,she was incapacitated and needed a great deal of care.My family was there every day,on a daily basis I had to ask if she would get therapy,had she been bathed,basic needs were not being met. [name removed] the head nurse was so nasty any time we would approach him it was as if he was being bothered.Not once in the 30 days she was there did she get a shower,she was to be rotated every few hours,that wasn’t being done,we had to practically beg to have her changed,I don’t think their staff had the proper training nor did the majority of them care enough.I walked in one day to find that whoever turned on her feeding didn’t connect it so she was covered in formula,no idea for how long.Her arm began to curl because they weren’t working with her as they should.When we asked to see notes on what was being done with her it was like pulling teeth,we went through every chain of command and our concerns were never addressed.The social worker never reached out to us when my mom arrived after several days we had to reach out to her only for her to brush us off.They were not administering medication properly,she was in a great deal of pain and refused to examine her,[name removed]laughed it off,after I pushed and asked the Nurse practioner to examine her she had to be rushed to the ER.,.The Adminstrator was very rude and combative when we tried to bring our concerns to him I couldn’t believe it!I filed a complaint with their compliance division and they never followed up with us.At the hospital it was discovered that her feeding tube was completely clogged up,she was severely dehydrated,she was in bad shape.They contributed to my mother’s demise.She is now deceased.There are so many other incidents but too much to get into.I would say stay as FAR away from this place as possible!!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Loved one of resident/client
Assisted Living
December 17, 2019
Verified Review
Review of Encore At Turf Valley

[Name removed] was a fabulous nuse! He is very competent and caring to his patients. From my perspective, he went "above and beyond" to ensure the patients and needs! He respected patient wishes to make the stay like "home" for bed and toilet time with much respect.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
December 17, 2019
Verified Review
Review of Encore At Turf Valley

[Name removed] was a great GNA! She is very caring and treats patients in a very respectful and caring manor. She would go above and beyond to ensure patients needs are met timely and safely. We were grateful for her extra efforts and availability.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
December 10, 2019
Verified Review
Review of Encore At Turf Valley

The care my grandmother received was outstanding. You become attached to the caregivers there and feel comfortable that your loved one is getting the care you would be given if they were home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
December 10, 2019
Verified Review
Review of Encore At Turf Valley

Everyone is nice and treats you with respect. Many activities to keep you entertained. I have enjoyed my time here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
December 10, 2019
Verified Review
Review of Encore At Turf Valley

Took a tour so that when the time comes for mom or dad we could be prepared. The community smelled so good. Clean! The decor was fantastic. Very inviting and home feeling.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 51 reviews

Neighborhood around Lorien Encore

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Frequently Asked Questions about Lorien Encore

Lorien Encore offers Studio and 1 Bedroom. Learn more.

Lorien Encore has received an average review rating of 4.1 based on 51 reviews. See all reviews.

Call (410) 461-7070 to reach a resident at Lorien Encore.

To reach a resident at Lorien Encore call: (410) 461-7070



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.