Iris Senior Living

This is a newer community. The variety of food was excellent. Very clean community. They offer a lot of activities. They were more costly what we were looking for. I would recommend families tour this community to see if it what they are looking for. My father was not there long enough to let us know how he felt in the community.

My mom is getting really good care with the staff here. They are attentive to make sure she has great care. The food is really good. We like that the community is very clean. I suggest this to anyone wanting great care to see this community.

I chose Prairie Winds for the main reason that they offered Respite Care with a minimum of one week and that is the time I needed care for my husband while on a family trip. The facility was very nice and clean and had a wonderful atmosphere. The staff was very friendly and I appreciated the attention my husband received while I was away. I ate lunch the day I took my husband to the facility and it was a very good and tasty lunch and he enjoyed it very much too. The staff asked him over and over if he had enough to eat and offered him more if not.

Everything is going fine so far. It's very clean, and the staff is friendly and all of that. I haven't gotten any crisis calls from my loved one or from the staff, so that is good. I don't really have any complaints at all.

Very impressed with how nice the facility is. Staff seems happy. Like that each room has a shower. Love that the building is built around a courtyard so residents can go outside. Very clean.

This was awesome! It was probably THE best one, but they were priced so high, mom wouldn't have been able to afford it. They wanted several thousand a month and several thousand more just to get in, it would have been an additional 40,000 a year for us. There wasn't that big of a difference. I'm not going to say it wouldn't have been worth it, I guess it was maybe justifiable, it just depends on what's important to ya. What was important for me was getting mom the best care at the same price she was paying before. This would have put a hardship on her and I wasn't going to do that, it's already expensive.

All staff and facility seems to be very nice and very efficient.

The care was to the degree it gave me peace of mind leaving my wife there.

It was very clean, and I appreciated that a lot. Many retirement centers have a smell when you go in, but not this one. Everybody was always willing to help me when I went in. They always had some kind of activity going on somewhere. It was a good experience for both me and my mother.

I think they are understaffed and don't have time to connect with the residents and give them adequate attention to their needs.

My mother has been there a year. They purport to be experts on Alzheimer's and Dementia. I do not know one resident living in my mother's building that does not have severe dementia. My mother has fallen 4 times in less than two months. I have had the aides ask me to watch her for them because they are busy doing something else. Not once did myself or several other family members think this was merely an AL home. We all thought it was a memory unit. The price has increased over 20% in one year.

There has been some growing pains with my mothers move to this community. I do feel she is safe, but there is room for improvements in the staff, and administration. Other that those issues they do a good with the cleanliness. They do provide nice meals, and good activities for the residents. It is still a work in progress for us in this community.

Overall they found my loved one to be a lot of trouble and seemed to resent her. She lost 25 pounds during the year she lived there. The staff tried to avoid having an annual care meeting with me in spite of the loss of weight. I finally put my loved one in a different place and what a difference! Having a family member with cognitive problems is a confusing, frustrating problem. It’s difficult to tell what their real needs and problems are. The last thing you need is the facility to be adding to the problems and confusion. Story Oaks did add to the problem and it took moving to a new facility to see the difference.

I toured this facility. It is way too expensive for what you are getting. It is all private pay. There are basically no private rooms. Rooms are either shared with a dividing semi-wall or you have to walk through one bedroom to get to another bedroom. The residents did not look like they had many choices in their daily activities. They were grouped together for activities but discouraged from hanging out in their rooms. It looks like it was easier for staff to keep up with them if they were all together... There were dogs freely roaming around everywhere. (My family is not really into animals - so I did not care for this.) The staff were also encouraged to bring their pets to work.

I do not recommend this facility, I researched 8 different facilities and was highly impressed with Story Oaks. After a week she was calling us afraid, and when we visited her room was a mess and sheets were missing. We made a list of things that we wanted to be fixed in the room and it was never done. After 30 days we decided to pull her out of the facility, and moved her into a new facility, and is doing amazing.

They neglect residents unless the residents can function on their own and just over medication many of them. They don’t do activities with residents unless they are fully functioning residents. Then they pick only their favorites to participate. They also have a very high turn over of staff not one aide has been there even a year and staff lacks training. They also only have one cma for two buildings.

We moved my dad there in January 2017 from another facility. Storey Oaks is a "God-send". They are by far the BEST staff of any other homes!! They take such good care of my dad. You can tell the staff have all been trained. They all "touch". Just a touch on the shoulder to show you care goes a long way. They are all so respectful (calling my dad [Removed]). They show each patient so much respect (as if they were still in the "working world") The food is great & they get snacks everyday. I have eaten with my dad & it was very good. They are very patient with the residents and I have never seen any disrespect or roughness. The chef comes out of the kitchen and visits with them and knows the residents he is cooking for. The activities director always has them doing crafts, games, reading the paper, lots of fun things. She encourages them to participate in activities. The receptionist is awesome; always greets us with a smile and happy decanter. The administrator is the best I've seen. He gets out of his office and knows his residents and families. The community relations director is the most caring person. She is interested in the needs of the families as well as the residents. The entire staff ( from laundry, kitchen, nursing, cleaning, activities, to executive are there to make a good life for the residents. And it shows!!)The entire staff is the best thing about Storey Oaks. They are as respectful to us (the family) as they are to my dad. They have asked us what dad's interest are and want to get to know him and our family. Storey Oaks is very clean and has a wonderful lemony smell. I have NEVER smelled urine!! We have never lost anything, as they do all their laundry separately. Laundry is done often. Dad has great personal care EVERYDAY!! He is shaved, teeth brushed, hair combed, dressed every morning. I can't say enough about the staff. They care!! And it shows!! Best home in Okc!!

The Prairie Winds is very understaffed. It is clean and beautiful, but on more than one occasion they lost his glasses and he was wearing someone else's clothes. My father went in able to walk with his walker. By the end of the week he could not walk, then confined to a wheelchair.On a couple of days they couldn't locate his medicines, and had mislabeled his glucometer as someone else's. I was there everyday, and saw that the kitchen staff took five days to finally cut up his food so he could feed himself. He gave up trying on the fourth day. On his last day there (10 days) they called to have us come take him to be seen by a doctor. They said he fell out of bed, but the emergency room doctor said his injuries could not be caused by a fall. Dad had a broken collar bone and severe bruising on the whole right side of his chest and shoulder. He also had a defensive wound on his left lower arm. I saw his room that morning and the aide Izzy (he was great with Dad) had put his mattress on the floor as usual, and put the floor cushion beside that. He had only three inches to roll out of bed. We had enrolled him in hospice two days before that. They came to the hospital to transport him home, and had the hospital bed set up at home by the time we got there. Dad was glad to be home, but was in a lot of pain. Dad couldn't speak to tell us what happened, so we'll never know.

When you are confronted with putting a loved one in a facility, make sure you have somebody with you that isn't emotionally involved. My sister and I were faced with having to take my mom from the hospital to a facility. On Wednesday, [date removed], we took her to IRIS not seeing any other option. She had an appointment the following day with her PMC doctor who told me I should take her home and put her under Hospice Care. Less than 72 hours after she was admitted to IRIS we moved her back to her house as her doctor recommended and contacted Hospice. When I asked about getting a partial refund I was pretty much told, "Sorry Charley, No Refunds". I think it's absurd that for a stay of less than 72 hours cost me $6,000. The only thing these witches at this coven were interested in was getting me to sign the contract. I might also add, that the morning I went to pick her up, she had been left unattended in her restroom. She is a very high risk for fall. I'd never recommend this facility for anything.

My father was prone to falls. We were required by Heritage Point administration to hire a sitter full time at $18/hour on top of the facility's monthly fee. We recently relocated him due to the fact that this became too expensive as well as the fact that the staff expected the sitter to do the job we were paying for Heritage Point to do. We often had to request for his room to be cleaned and his laundry went for long periods of time without being done. Very rarely were activities done with the residents and the food was often sub par.