Artegan LLC

Atrium Village is a lovely facility. My mom has an apartment in assisted living with 2 big windows overlooking a nice garden and a huge cherry tree. The staff is always friendly and helpful; the food is very good. There is a daily paper that offers information on the days' available activities. The activities are well attended. The residents that I have met are happy and appreciative of their lifestyle at Atrium. My mom has cable TV in 2 rooms and also 2 phones plus her cell phone. The additional fee for cable TV and phone service is minimal. There are a number of safety features including a call button worn by residents on a lariat which may be used for any reason, not just emergencies. My mom has hospice care and her hospice agency is welcome and active at Atrium Village.

I think they do a great job overall at Atrium Village. The facilities are very nice, and they've got a great variety of activities and events. One of the main things that drew us here is the great social atmosphere the community has, there are always people out in the common areas socializing. They also do a great job with the food, my loved one has had very good things to say! We saw quite a few options in the area, and for the price Atrium Village also provides very nice sized apartments. The one complaint I have is that they did not follow through on everything that they promised during the tour. There were a lot of little services like guides to help her get acclimated and settled, but she ended up having to find her own way around. But overall we are very pleased with how things have turned out, and I would recommend Atrium Village highly!

Our experience with Normany Park assisted living has been a good one so far. I don't get the chance to visit often as I live out of state, but I have heard good things from my family members. I do really appreciate that they communicate openly and frequently about the status of your loved one.

So far things have gone well at Atrium Village. It is a nice looking place, the staff have all been friendly and helpful, and my loved one is settling in well!

Overall we're very pleased with how things have gone at Atrium Village! The staff are very caring and professional, and they've been able to handle everything that my loved one has needed. They did a great job helping her make a smooth transition to this new style of living, she had always been independent before. Mom also really seems to like the food! I've got no complaints at all about what they offer here, and I would recommend it to others looking in the area!

Very light and bright. Safety rails line both sides of the halls but look like decorative molding. All the bars in the bathrooms are also grab bars. There were no noticeable odors. Memory care is available if the need should arise. Friendly staff and residents. Jill is very knowledgeable about the facility and senior housing. She answered all of our questions and invited us to call anytime if we have more. Plenty of activity for participation. The facility itself is a nice manageable size. Not overwhelming as some we have visited. Overall impression was that this facility is on the list to be of serious consideration. I'd like to give it 4.75 stars, but was not able to do so.

We will move in next Wednsday - March 17th To date things have been smooth Will let you know after a week -March 24 th

Apartment like building set into larger family apartment complex. Two bedroom units can have a bathtub; smaller units cannot. Daily activities are excellent and include mahjong, book clubs, museums and theater. 60% population is jewish. Independent living and assisted living. No medical facility on premises. Transport available to appointments (need to schedule). Lots of people sitting in lobby area when i arrived.

Nice community but there didn't seem to be many people out of their rooms. If you have an active elderly parent, this is not the place for them

This was a great place -loved the independent living option and option to transfer to Assisted LV later. Am hearing that that process is not as smooth as it appears. But great location in terms of diversity , activities, rations etc.

Normandy Park Assisted Living was very helpful in getting my mother into a safe and nuturing environment after leaving a rehab facility and was no longer able to live indepedently. They worked with the family and made a placement for my mom immediately with the least amount of hassles. They were very helpful.

They were a very lovely community. The community is really nice and very well maintained. They just weren't very cooperative with us. They were really kind of snobby and just did not have a very warm and inviting atmosphere. We really liked the actual community just not the atmosphere they have.

The staff here was just awesome. The rooms and the hallways were very large and the most space for the buck of all the spaces I have seen. The grounds are really nice and I was excited to see a nice number of male staff. I think that would be helpful for my Dad. This choice is at the top of my list.

This one has independent living also and if one needs more care, assisted living could be given in the independent care apartment. Rates include utilities, 2 full meals a day. Memory care unit. See link to left here that says "more info". Beauty shop! THey have some two bedrooom and 2 bath units in both areas.

The staff members at Apple Springs were very friendly, and our loved ones room was clean. I wasn't around for meals, the activities or around to the different careservices. It seems expensive to me. Dad never commented on any of it.

It was not enjoyable as a total experience for my Mother and me. It was probably more affected because of the lack of staffing and the use of " fill in " personnel which changed always . Weekends were horrendous in terms of the provision of care. Knowing what I know now and had experienced with Mom , I would not have her there as a resident. I selected this place because of its proximity to my home . The other places that I visited were unacceptable on many levels in terms of safety, sanitation and location.

Value for the money, activities, food and cleanliness are the weak spots. There is no on site owner of the facility. If the 2 elevators in the assisted living building, one has been out of order since the end of august. The elevators are disgusting.

The friendliness of staff is a tough one because the staff turn over is so high it's hard to make bonds with the staff. I guess I would say overall okay depending on who it is. However the food is TERRIBLE! For the amount of money that my parents pay to stay there, the food is low quality and just not good. Turnover with the cooks has also been a problem. Again, turnover of activities director/coordinator has been a problem. Limited actives. Activity room is too small for a large amount of residents to be able to participate. Families are not informed of activity schedule in order to assist and remind our parents of the activities. The staff doesn't make the effort to go ask the residents to join. I think if they went door to door, or did an announcement on facility wide speakers, they would have more residents join in. This facility needs ALOT of improvement!

I'm kind of dissapointed. They are not doing what hey need to do. For example, They are supposed to help dad, with his selection of clothing, and they are not doing that. He is not getting the help that he needs. The staff is very friendly and nice. Again they are not doing everything that they should be doing. There is no complaints about the food. Dad does not participate in activites but attends exercise classes, three times per week. It is expensive, and I am not real happy righ now but I am satying optimistic, and hoping things will get better. Anuyone else looking into this community, should stay on top of things, that should be done.

The community is very understaffed where my loved one is located in the community. The staff communication isn't what it needs to be, as the staff doesn't get back to the family within 24 hours. There is no way for the residents to alert the staff that they have fallen and can't get up or need any assistance. The staff ratio is typically 3 staff members for the residents that are in the specific are where my loved one is in. I end up caring for my loved one during the visits, and this has caused more stress for me. It is waste of money due to the community not being able to provide the care that my loved one needs, and that the community said they would be able to provide the care that they said they would. There have been personal belongings removed for my loved one's possession since being in the community. The community is willing to accommodate the staff more than the residents.