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Westwind House Assisted Living

6600 Los Volcanes Rd NW, Albuquerque, NM 87121

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Westwind House Assisted Living community exterior
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street view of Westwind House Assisted Living
Ron and Sherri Bathje - Loved one of resident/client
5.0
THIS IS HOME!!

When we walked in for the first time Westwind felt like home! The food is great, residents have choices and can ask for something different that matches their taste, like a sandwich with certain ingredients. Also, if they have special dietary requirements the staff is aware of this too. They CARE about their residents. My sister is happy being there even under the pandemic conditions that require restrictions and some services not being available right now.... Read more

Read all reviews

About the facility Westwind House Assisted Living

Westwind House Assisted Living in Albuquerque, New Mexico is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

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Amenities at Westwind House Assisted Living

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Restaurant Style Dining
Room Service
Low / No Sodium

Room Amenities

Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Memory Care Only Community

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Educational Speakers / Life Long Learning
Live Well Programs
Day Trips and Outings

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Reviews for Westwind House Assisted Living

4.1

(8 reviews)

Write a Review

Cleanliness

4.3

Care services

4.0

Staff

No data collected

Meals & dining

No data collected

Activities

4.3

Value for cost

4.3

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Verified Review
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1-8 of 8 reviews
5.0
October 13, 2020
Ron and Sherri Bathje - Loved one of resident/client
THIS IS HOME!!

When we walked in for the first time Westwind felt like home! The food is great, residents have choices and can ask for something different that matches their taste, like a sandwich with certain ingredients. Also, if they have special dietary requirements the staff is aware of this too. They CARE about their residents. My sister is happy being there even under the pandemic conditions that require restrictions and some services not being available right now.


3.0
November 13, 2017
anonymous - Toured community
Verified Review
Management wasn't very cordial

I talked with the woman that runs the place and they didn’t have any openings at the time when I was looking and there was a waiting list. I found that they don’t help people to the dining area so you have to get there on your own or you don’t eat. The rooms were about the same size as another community I had seen. The place was nice, there was a nice dining area, though I didn’t see anyone cooking. They had plenty of activities to keep everyone busy from what I saw as well. Since she didn’t need any new tenants, the woman I spoke with wasn’t as cordial as she probably would’ve been if she needed more residents. You could just tell that she didn’t need anyone new.

Response from Westwind House Assisted Living

March 14, 2018

Thank you for providing feedback on your tour. I'm sorry that Westwind House was full and this reflected on the reception you received. Westwind House has an Executive Director who started as the receptionist before Westwind opened and has adeptly been at the help for over 15 years. This is not the norm and we hope you will return if the opportunity presents itself. Westwind House provides escorts to the dining room for residents although we encourage those who can walk to do so to help stay more independent. Thank you for noting that Westwind had a nice dining area and plenty of activities. We take great pride in caring for our residents. We hope you'll return to check us out again! All the best.


4.0
January 30, 2017
anonymous - Toured community
Verified Review
Smelled like smoke!

The dealbreaker with the Westwind House Assisted Living was the fact that they had a smoking lane and it makes the whole place reek of cigarette smoke. Also, I did not like the food or the overall feel, it was not a good fit.

Response from Westwind House Assisted Living

May 15, 2017

We provide a place for smokers to smoke outdoors. I can only speculate If the wind was blowing the wrong way and a resident lit a cigarette not in the designated place, perhaps smoke blew into the community. Executive Director Maria has taken steps to make sure this does not reoccur. We have strict rules on smoking and regret you had a bad experience. I hope you will return again to check us out again. It looks like otherwise you gave Westwind 4/5 stars, thank you.


4.0
January 24, 2017
anonymous - Toured community
Verified Review
A tour with care

We toured this community. We did not like this as much do to the area. It did not have a lot of the features that we were looking for. The community was nice and clean. The environment was more like a farm then residential care. The staff were very helpful and answer the questions on the care that is given. They had activities for residents.

Response from Westwind House Assisted Living

March 14, 2017

We hope you find a community better suited to your needs. Glad you commented that your tour was "a tour with care." Westwind House is located in next to Los Volcanes Senior Center which is nice for our more active residents to be able to participate in their programs. We pride ourselves on our clean residence, caring staff and robust activity program.


4.5
October 24, 2016
anonymous - Loved one of resident/client
Verified Review
Compact and Caring

My mom is eating the meal. It is not like home cooking but I think it is good. The staff are good people who help out very well. I am pleased that she is getting taken care of.The staff assist with her ADL and there has been no problems. A Place For Mom helped us find this community. They are able to provide the most care for her needs.

Response from Westwind House Assisted Living

January 3, 2017

Thank you for sharing your Mom's experience at Westwind House. We are glad you recognized our caring staff. All the best.


5.0
December 29, 2015
anonymous - Toured community
Verified Review
low turnover, impressed with staff

I am very, very pleased. Everyone was extremely helpful and there were more services than I realized they had. They offer a lot of activities. I was very impressed when I first went that the manager that is there has been there for over 20 years, they have a very low turnover with their staff.

Response from Westwind House Assisted Living

February 4, 2016

Thank you for your review. We believe there is great value that our Executive Director has provided the continuity of compassionate care for over 20 years. Westwind House is a "warm and comforting" community and we appreciate your positive feedback.


2.0
August 15, 2014
Anonymous - Loved one of resident/client
Not the best care

Staff were not nice to my mother. They refused to help her with most activities, and kept emphasizing that they don't have to under assisted living. I don't believe her medications were administered correctly. They would send her on ambulance alone, even in the middle of the night. Activities were good, apartments were large.

Response from Westwind House Assisted Living

February 4, 2016

We appreciate your feedback. We would like to speak for you to speak with Maria so we can benefit from your experience. We take great pride in our caring staff and quality care, especially in medication management. Thanks for noting the strong activity program as we believe socialization is key to resident happiness.


5.0
October 30, 2013
Daughter - Toured community
Verified Review
Good Place to Work and Live

We visited this place and really liked it. We went to their happy hour and my mother was going to move in the very next week. Unfortunately she had a fall and had to go to rehab instead. I liked talking to the lady that was there, Maria, the administrator. She is the kind of person who is going to say it the way it is instead of trying to sell me on something. She wanted to make sure that my mom had the right capabilities to be there. She was honest and truthful about the situation. I also really liked that there are activities. One thing my mom needs is activities. She liked to be active, observe and play games and things. It’s a larger facility. They had a nice menu with fresh foods. I met a lot of the people there and the workers looked happy and involved with the residents. It seemed like a good place to work and live. It was clean and it just felt right.

Response from Westwind House Assisted Living

February 4, 2016

Thank you for your evaluation of Westwind House. Sorry your mom could not join our family of residents.

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Frequently Asked Questions about Westwind House Assisted Living

Westwind House Assisted Living offers Studio, 1 Bedroom and Semi-Private. Learn more.

Westwind House Assisted Living has received an average review rating of 4.1 based on 8 reviews. See all reviews.

Call (505) 831-0002 to reach a resident at Westwind House Assisted Living.

To reach a resident at Westwind House Assisted Living call: (505) 831-0002



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.