Ravenna Assisted Living

Our loved ones was only at this community for one week for Respite, the cleanliness of the community was work, but the maintenance was not always kept up. The administration were very friendly and helpful until they had our money. Our calls were never answered, and they were inattentive. The staff as long as i was there were very friendly, our loved one needed help eating due to his Parkinson's, and they would put him at the self eating table, they just did not listen to us. We did pay extra for a two-man lift, and he never had that it was just a one person lift, and at night if he needed help he did not get it.

My mother and father were in this facility together. They shared a room. The facility was clean and the staff was ultra great! The staff was caring and i could tell they took their job seriously. The Owners were nice as well. The food at first was delicious. They were in this facility for approximately 3 to 3 1/2 years before they both passed. I steadily saw a decline in the food. It was terrible and the facility had a huge turnover of employees. I cannot say anything bad about the caretakers in the facility. Although, the turnover was big each caretaker that came in was very good. They took really good care of my parents. My father developed dementia and wasnt easy to care for but they did it well. No place is perfect and if that is what you are looking for, you wont find it. This place was the one of the best i could find when researching.

Yesterday was a year since my mother passed. She was a resident at Ravenna for a little over a month. In my opinion, the lack of care at Revenna caused her death. The facility looks nice and they talk a good talk, but it is only talk. They don't have enough caregivers to take good care of their residents and don't seem to care.

[name removed] provided an excellent and professional presentation. Ravenna is a nice, new, locally owned facility. One of our top choices.

Nice on the outside, not bad looking on the inside but a lot of bad smells all throughout the place.

This place is terrible and I would not recommend it to anyone. "The staff they hire". I'd be afraid to leave my dog here. "Seriously" watch out for your family members.

My sister-in-law was there for quite some time. She didn't like the food, staff had a lot of turnover, so hard to keep up with them all. [name removed] has been extremely helpful. New owners were better than the first. [name removed] was helpful as well. Care was somewhat less than desirable. [name removed] was in the hospital a lot while there. She had UTI's all the time. The last one she had, along with a cellulitis infection due to a rubbing of the brace she had to wear on her left leg and foot, landed her in the hospital for about 12 days. She never returned to Ravenna. I know she misses her private room, lots of room for her to maneuver around in her motorized cart.

The staff was friendly. The Facility did not meet my mom needs. Very expensive base price, upcharge of everything. Have to call Uber to get to Dr appoitments. Just not what I am looking for.

My friend is here and he wasn’t happy at first but we put pictures up and that seemed to help. It wasn’t the cheapest place but it seemed to be reasonable. The staff is easy to communicate with and knowledgeable about the kind of care that he needs. The first week, he really liked the food but now he doesn’t really like not being able to have food that isn’t bland. There just doesn’t seem to be any taste to it. He seems moderately happy though. They’ve invited me twice to go do a few activities with them. They have a monthly calendar filled with things to do. Housekeeping is in his room every day vacuuming and making sure the toiletries are filled. They even do his laundry for him. The rest of the facility is kept pretty clean. I think [Removed] (the co-owners of the facility) were really the big reason for us choosing here. They’re friendly and they were more than happy to show me everything they had whenever we were doing the initial interview. I met [Removed] on the walkway while he was unloading his car and he was just a really friendly guy. I don’t care if the service is bad, I’m happy with [Removed] the most. [Removed] is fantastic and answers any questions that you might have and they send me fliers once a month to keep me up to date with everything. The thing that really brought me here was that it’s a smaller facility, only about 38 rooms, and they’ve got 16 staff members during the day and 12 during the night. It just feels cozier. Really, I don’t have a bad thing to say about them!

Ravenna Assisted Living is a clean well-kept community. At the beginning, we were having issues with her medications not being administered properly and she had a brief stay at the hospital. She seems to be doing much better now. She seems to be improving and she is now able to use the wheelchair on her own. She has been participating in the activities they offer, she enjoys knitting and the painting classes. She really likes the meals that they provide. We do not live close by but the staff does their best in communicating with the family of what is going on with her care and how she is settling in. She recently was able to go outdoors and enjoy the scenery around the community.

My aunt is diabetic and immobile. The Ravenna team is caring and kind. I like the fact that so many of the care givers have been there for years. They do not seem to have a lot of turnover. My aunt thinks the food is ok. The activities are fun and varied. She has made friends and feels like she's included in things. She is social and enjoys meeting people, which has helped during this transition. Overall, Ravenna is a good, clean safe place for my aunt. Thank you

My mom is ok and she just started Physical Therapy. I like the activities. The only problem we have is when she presses the call button and no one shows up. I had to call the community and tell them they are not answering her pager. There are many times they haven't got her for dinner even after pressing the call button to get help to the dining room. The director know this issue and we are waiting for improvements. However it is clean and she is getting the care.

Ravenna is a clean, and bright facility. My grandma really enjoys the outdoor courtyard, where she likes to spend quite a bit of time. The caregivers are patient and truly care about their residents. The owners have made the transition to put her in a facility as smooth and seamless as possible.

Mom had a short respite stay at Ravenna. She really liked the people and even got attached to some of the caregivers. I liked the owners. I appreciated the communication I had with the community. They have a lot of nice activities. This community is a modern clean community where I would want her to be.

They had a smell that I did not like. It seemed like a hospital. It seems there were a lot of residents in bed. The location of the community was not close to us.

The staff are kind, attentive and everyone knows her name. They also get to know the family by name. The food is hit or miss. They had daily activities, however they recently lost their activities director so the activities have decreased. The community is clean and well maintained.

The Ravenna Assisted Living was a nice community. I would recommend this for a resident that is more dependent. The tour guide made sure i received all the necessary info for the community. The staff that i met during the tour was very nice.

My father time at Ravenna was a nice one we had a good experience there. They were really nice and helpful with all my father needs and really helped him adjust to the community. The only problem we had was the food it could be better it wasn't very good. Overall the owners were really kind to us and very helpful with everything. We were help with my father time there at the moment he needed more care then they were able to provide but it was a nice place.

I thought that overall, the experience has been very positive. They had a little trouble with getting on track with all of her medications and daily activities, but I think very highly of the owners and feel they are problem solving all the time and attempting to set up systems to keep everything running smoothly.

I really like the owner there. We have had a mixed experience.