Westmont of Morgan Hill

I think Westmont did a wonderful job for our family and our loved one. They even provided direction for us and they were caring. The staff was very professional and really cared for our loved one. They take their responsibility for seriously.

On site Care Agency to assist residents with any care needs. Studio Suite $3,054 1 Bdrm/1Ba $3,534

The staff for the most part is very nice, however there seems to be a shortage of people working as many work multiple shifts and at night only one person working per floor to the best of my knowledge.l Food is often in shortage and dining room dirty. Servers often forget some parts of orders and waiting time for them to get your order can be long.

Unfortunately in our area there isn’t that many choices for memory care. I chose this facility because my Mother would be closer to us. All of the ladies are very nice and they treat my mom very well. The facility itself is very clean and nice. It is very pleasant to look at. The only drawback is that the facility is very expensive.

My husband is doing well in the Memory Care and the community is fine. They have activities for the residents. I join with him so he can try it out. The food is really good and I usually have dinner with him. They charge me $12 for a full course meal. That is a salad, the main course, and a dessert. I am also pleased with the caregivers in the Memory Care. They are very caring and positive.

First impression is clean, open and welcoming environment . Location is great! Recommend the following: 1. detailed explanations of cost breakdown of individual services from nursing assessment. 2. Variety of meal options 3. Variety of activities with different levels of participation Overall, the location, cleanliness , environment and people influenced the final decision.

Staff very welcoming, environment kept very clean. The first impression and feeling of Westmont was caring staff and pride in caring for residents.

This is a newer community and it looked nice. It felt like we were walking into a mountain lodge. The people we met were nice. This community was just a little farther away than what we were looking for.

Beautiful location and amenities. Most expensive of those we considered.

Mom seems to be happy with the care at Westmont. The staff seem to know what to do and we have good communication with them. The food is eatable and most of it is homemade. They offer small portions and low or no salt food.

A Place for Mom was excellent in helping me find a new home for my Mom. She needed a memory care facility and I was given a list of places near my home. I am very, very pleased with what I found through the help of Sara S. from A Place for Mom. She was extremely helpful in all aspects. Even telling me that my Mom can apply for VA Assistance as well; my step dad was in the Navy. I was not aware this before. It will be helpful in the long run. I am moving my Mom into her new apartment tomorrow and I am very excited. I think she will ready enjoy living there. I would truly recommend A Place for Mom for anyone who needs assistance in placing a loved one in a home.

Pros: A very new facility with spacious rooms and some nice amenities including a comfortable movie screening-room with daily movies. Well-designed (walker-friendly) bathrooms and kitchenettes. Convenient to local shopping. Nice views from second-story rooms. Cons: Understaffed, with unusually high staff turnover. Food quality of rotating menu reported to be frequently unsatisfactory. Management (except for the Activities Director) seems very disengaged, hard to get in touch with. Having elevators only in one corner of the building is an unfortunate design choice, given that many residents are mobility-impaired.

There has been so many issues here in the last few months. When new management took over, many great caregivers left because of problems. My mother is in the memory carr area and until 2 weeks ago there was no activity director, ( a major problem for dementia)! People litery sat in one room and then moved to another, all day. The caregivers did their best but they never had enough help. I will say that in the last two weeks the company has gotten an activity person and more caregivers. My mother now seem more alert and happier! I hope things continue to improve.

The food was superb but it's a lot more money the Westmont in Brentwood. My mother didn't like it which surprised me because it was very upper class. It really surprised me that she didn't like it because they have all the bells and whistles for a much higher price. The rooms were smaller though.

It was a nice place. They have a good restaurant and other activities there for everybody. The staff seemed nice.

Westmont was beautiful! Of course it's a new building just opened this mo and everything is crisp & Clean!! The suites are big. Loved it..;) The Director was very helpful and friendly. She understands all about dementia (her father-in-law had it). The staff was friendly. This place is expensive but worth it!