Atria Evergreen Valley

The staff is wonderful, the grounds are clean, the rules are a bit strict with visitors but the 2 Directors (women) are rude, inconsiderate and do not want to be bothered by residents that have an issue here or there. Do NOT put your loved ones in here.

Understaffed, as best as they can, they do the best care, food, etc. They let people go who are caring and want to help and keep the wrong ones who don't want to help residents. Don't pay enough for this area.

More variety needed in the food in the dining room.

I would tell others to look into the community as this is a nice place. The staff communication is very good with the family. There are activities available for the residents. There is a dining room on premise, along with a bistro place.

We toured this community and the tour was very good. The staff was very friendly and shared a lot of great information. I learned a lot by touring this community.

I've recommended a couple of people to Atria, and overall I'm very happy with them. Mostly it's because of the care staff. The girls on the floor who are taking care of my loved one are truly compassionate. They really care, and it shows. They try to keep the residents pretty busy with activities on the memory care side. The food is pretty bland. Sometimes there are things that are pretty good, but it tends to be kind of bland, cafeteria food. As far as value, I think they do a good job, but I just can't understand how it costs so much money. I would expect larger rooms and 24-hour care at that rate.

This really is a first class place, they have been working so hard during the pandemic to keep everything clean and safe. All the staff members are excellent and very professional. Having never been to the facility, the staff was able to get us hooked up with a good pharmacy. Our loved one actually really loves the food there, she is so happy with the activities. She was very isolated in the beginning, and now she is really enjoying herself. All the residents are so nice and she just loves the activities.

There are lots of options of activities for the residents to choose from. Our biggest issue was that the community told us my loved one could be there through end of life. It turns out that they couldn't care for our loved one, and we had to move them to another a community.

Appreciate Atria Team and their hard work. Loved one is in Memory Care and is getting great care and attention. Thank you for all you do.

My husband recently just moved in the memory care and i cannot express how amazing all the staff is. Thank you Atria

Both of my Parents have lived here. Unfortunately dad passed away in February. The community has been so supportive and I appreciate the love and support they've shown mom and dad during the 5 years they've lived here. Recently, [name removed] has been so wonderful to hold the phone so that i can facetime with my mom! I'm able to share family pictures and talk about memories during this covid time. it has been very special for my mama. Thank you [name removed]!

My mom has lived at Atria for over a year. She started off in Assisted Living and has recently moved to memory care. this move was very tough on our family but the amazing care my mother has been receiving has made this transition great! We appreciate all the love and care from all the staff have showed my mom and our family. Thank you Atria

This pandemic has been really scary. It was very devastating not being able to see my mom. Atria helped my family stay together by providing Family Facetime/video calls, window visits and finally socially distant patio visits. Thank you Atria Evergreen Valley for keeping my mom and all the residents safe during these rough times!

Nice place but very limited on availability, only 2 bedroom in assisted living. [Name removed] was friendly and informative.

Attractive facility with all the features & services we need, at a very reasonable price. It would be hard to find anything else approaching a better fit.

I chose this facility because of the knowledge of the staff there. The director is so knowledgable in fact, that she teaches classes on dementia and the elderly. The facility has received awards for excellence and some of the staff have also received "best of" awards of their own. The facility is clean and well kept, and has a very attractive yet very comfortable atmosphere throughout. The price is very reasonable, and the studio apartments, though smaller than some, are perfect for my mothers needs. Of course they have larger apartments as well. They have a Memory Care facility on the first floor if my mother needs that in the future. For now, she will be in Assisted living. She has a beautiful view of the hills surrounding San Jose. The area is a in very nice district in San Jose called Evergreen Valley. It is very near an upscale golf course called Silver Creek. It is very near a shopping center that includes a supermarket and many specialty shops. I love my mother very much, and wouldn't put her someplace that I wouldn't live in myself. I talked to several of the residents, all of whom were very pleased with the care that they were receiving. Definitely give this facility a tour. You will be pleased that you did!

My mom is very happy and fitting in well. She says the staff are very helpful. There are plenty of options for the meals. They send a menu out every week. They repeat basic entrees and they make a special meal every day if you want something different. You can eat as little or as much a you want. They get dessert on top of that and she likes having one daily. They keep the meal simple and you know what your getting. She is really close to me and the ultimate reason why we picked the community

I had recently taken a tour of this community for my self and I have no complaints of how things had went. The staff where on time to our appointment and and made sure to answer any questions I had for them in detail. I was pleased with how clean everything was and the open floor plan they had available to all the residents. They had a nice activity program as well menu selection for the dinning room. It was just not the right fit for me in the end decision.

I had a pleasant experience at this community for my loved one. The staff where on time to our tour and made sure to give us lots of great information as well as answer any questions that I had for them. The property was very clean and had a lot of great amenities to offer all of the residents. It was just not the right fit for her in the end decision.

My mother has recently moved into this community and so far she is loving it and has had no complaints. I like that the facility is always very clean every time, its a very relaxing atmosphere. She has really enjoyed the meals as well as the dinning experience with the other residents. I am hoping she will get more involved with the activities shortly. I defiantly recommend this place to anyone.