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Carlton Senior Living San Jose

380 Branham Ln fax# 408-972-0808, San Jose, CA 95136

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anonymous - Loved one of resident/client
5.0
An Enjoyable Experience For Mom

My mom is really liking her new home. She likes to play bingo and even won a game recently and called to tell me. The community is a very nice and clean place and it is close to my home. Overall, we are happy with our choice for my mom.... Read more

Read all reviews

About the facility Carlton Senior Living San Jose

Carlton Senior Living San Jose in San Jose, California is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at Carlton Senior Living San Jose

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Kosher
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss

Languages spoken

Chinese
Farsi
Filipino
French

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

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Carlton Senior Living San Jose

380 Branham Ln fax# 408-972-0808, San Jose, CA 95136

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Studio, 1bd, 2bd, Semi-Private

A Resident’s View: by Hettie Lou DowningI became a “take charge” person the year I turned 10 and my mother’s delicate health dictated that I become her substitute. I left home at age 16 to attend the university and became self-supporting. The lessons I learned from “take charge” employment were...

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Reviews for Carlton Senior Living San Jose

4
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

No data collected

Care Services

4.2

Activities

4.3

Staff

No data collected

Value for Cost

4.1

Overall Experience
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Date Submitted
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Reviewer
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Care Received
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1-16 of 16 reviews
Sort by

2.5
Rich - Loved one of resident/client
Memory Care
September 10, 2018
Verified Review
Overcharging

This is a really nice facility. I am rating them lower because they are charging my mother extra for service they are not performing. My mother takes blood thinners and they charge me $200 per month for monitoring it. They actually don't do anything. I talked with the Nurse Practitioner from the Medicare Advantage plan and she is in there every week and does all the work associated with managing her anti coagulation medication. Perhaps people on other health plans require more effort. Unfortunately it looks like corporate policy over fairness.

Cleanliness

4

Friendliness

4

Care Services

2.5

Activities

4

Value for Cost

2


3.0
anonymous - Toured community
Memory Care
October 28, 2016

Very nice community, Philip was an awesome tour guide and very knowledgeable about the community and residents. The community did not have quite the active and "neighborly" feel that my mother is looking for, but the residents we spoke with seemed very happy there!

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Memory Care
September 20, 2016
Verified Review
An Enjoyable Experience For Mom

My mom is really liking her new home. She likes to play bingo and even won a game recently and called to tell me. The community is a very nice and clean place and it is close to my home. Overall, we are happy with our choice for my mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
July 27, 2016
Verified Review
A Good Experience

My relative is doing fine at Carlton Senior Living San Jose. It has been going well for him and has been getting a positive experience.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
March 4, 2016
Review of Carlton Senior Living San Jose - San Jose, CA

Loved this place. Very clean and friendly. Very comprehensive tour given by Patricia. Residents gave me unsolicited recommendations.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
March 25, 2015
Verified Review
nice overall

There was a little miscommunication between the staff and my parents whereby they did not realize that they were going to be the ones making certain decisions, and a few things went wrong due to that miscommunication. Other than that things have gone pretty well overall. It is a nice place with nice staff.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Memory Care
January 14, 2015
Verified Review
You'd want to hang out there!

I'm very happy with them. It's very upbeat and positive! It's a very pleasant place...you'd want to hang out there! It even smells good! The staff is very friendly and everything from cleanliness to services provided is excellent.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
June 25, 2014
Verified Review
Toured Tuesday, June 24 @ 1...

Toured Tuesday, June 24 @ 11:00 am. Very nice. Community seems large. Staff very nice. Residents seem very happy. Very clean, friendly. Has all the amenities. Lower rating because of pricing.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Toured community
Memory Care
January 16, 2014
Verified Review
South San Jose location. D...

South San Jose location. Don't know if Mom would like this location. Did not like apartments and studios seemed claustrophobic. The dining and entertainment areas were very nice. Very long waiting list for one bedroom...6months. Would not consider studio at this facility. Did not see memory care area. Could be cleaner.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Peggy - Toured community
Memory Care
August 23, 2013
Verified Review
Loved It!

I really loved it. I had a great lunch over there and they were very nice. It was a toss up between this and another one. If we had lived closer there I would have picked that one. It was really pretty and you want them to have a comfortable place to live. The Carlton Plaza was awesome!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tina - Loved one of resident/client
Memory Care
July 27, 2013
Verified Review
great place

So far, so good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Satisfied Customer - Loved one of resident/client
Memory Care
June 22, 2013
Verified Review
Pets allowed

The reason we chose Carlton Place for my mom is because they allowed her to bring her two cats, which was a big deal for my mom. The area is beautiful and they have lots of trees in the back. They have a smoking area with a gazebo so it is shaded. The staff is very friendly and they know the family members of the residents and address them properly. Carlton Place is just a fantastic place and I would highly recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Memory Care
April 4, 2013
Verified Review
This was my first choice. Excellent ...

This was my first choice. Excellent customer service by Lauren Powell. Had a lovely lunch and visit with one of the residents. Excellent tour with Lauren. Only two downsides were its distance from Willow Glen and that we wished one could have option for 2 meals a day (for flexibility). Beautiful. Friendly. Clean. Very nice place, and neighborhood.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Memory Care
December 27, 2012
Verified Review
Very nice. Good size Good food, fine ...

Very nice. Good size Good food, fine salad bar, flexible eating times. Outdoor parking. Fine amenities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Building and shared areas are beautif...

Building and shared areas are beautiful but rooms are quite small and no stove (small microwave and fridge/sink)

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 17, 2012
Verified Review
A little disappointed. They didn't ha...

A little disappointed. They didn't have us scheduled. so we needed to wait a while for someone to show us around and then she couldn't show us the rooms only the property. Nice grounds and property, but not impressed w/ staff and their friendliness. It was more about how we didn't have a tour booked, then helping us.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


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Frequently Asked Questions about Carlton Senior Living San Jose

Carlton Senior Living San Jose offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Carlton Senior Living San Jose has received an average review rating of 4 based on 16 reviews. See all reviews.

Call (408) 972-1400 to reach a resident at Carlton Senior Living San Jose.

To reach a resident at Carlton Senior Living San Jose call: (408) 972-1400



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.