Victory Centre of Elk Grove

Even with being understaffed we do believe they are doing the best they can with our loved one. It is expensive but they are doing a lot of our loved one. The personnel has been great to work with.

Alexian Village is a really great place. Like everywhere, they're trying to get more staff. They have a lot of activities for the people who live there, although they could use more variety. I would love to see them add things like art classes and gardening. The staff is really friendly and caring, and they listen well. If I call with any concerns, they immediately take care of it. They've worked together with us to help my mom settle in and feel comfortable there. The staff at all levels - CNAs, nurses, administrators - have gone gone out of their way, and she's doing great now. They do everything they can to help their residents, and I feel at peace knowing my mom is getting good care there. She likes it there and has made friends. And that makes me happy.

We chose Alexian Village primarily because they offered more controlled medication admissions and ensuring that they were taken and that is what he needed. I would say in contrast to some other facilities I looked at, because it is smaller I do feel that the staff are more in tune to the needs of the residents. Therefore they can also be more in tune to my requests and inquiries. I would recommend the facility to other families looking.

Every day is a pleasure-the surroundings are beautiful & well maintained. The nurses & helpers are always encouraging & very helpful.

I would highly recommend the community to others for their loved ones. The staff were accommodating from the application process to move in to after my loved one passed.

This community is great I just feel like they need better communication. Other than this it has been fantastic getting us moved in and settled. Its just once u get in you don't know what to do or what to expect and the communication on this part could be a bit better.

Our loved one is not that happy with the meals they are serving, and the activities are still pretty limited. However the dining room is not back open, and we do think the value for cost is nice. Another nice thing is they offer Medicaid, which eventually will be an option for our loved one.

My aunt has been very happy at Alexian Village of Elk Grove. On her birthday they brought a piece of coffee cake with a candle in it and sang her happy birthday. Needless to say, the staff members here are great. They have been great with communication as well and are always keeping us updated. The facility offers tons of activities for residents to participate in, they always have something going. We were looking for a facility that takes medicaid and that provides activities and it just fit the bill perfectly. She is in a larger studio apartment with a full sized kitchen, it is great size for her needs. I am very happy with our choice.

I felt safe with my sister in law there. My sister in law did not like the food. The room sizes and layout of the community were good. The staff was very considerate. They accept pets, there is an area in the back where you can walk your dog.

Terrible All staff are not following Covid All are not required to wear masks.The sales staff dont have to then on their web site they tell you that they will give residents cell phones and audio equipment for this virus because they are confined No such thing is happening,Residents families are sending cards to make them feel better well this place will not give them to the residents,but it is fine to have therapy and other fenders come in

I’d loved seeing so many active seniors interacting with each other and with staff during my visit. The community was clean and I thought my mom would love the outdoor space with the gazebo. Everything seems to be included in the pricing and they have an “age in place” philosophy, which is what we’re looking for. Overall the community might not be a five star resort, but it was very nice and comfortable. We’re planning to follow up to get more information and schedule a lunch for my mom to visit.

Very promising--nice looking facility. Activity programs appear nice. Menu options are nice. Services are just what we are looking for.

My father is a WWII war vet with Dementia. They claim they are a facility that understands and can handle Dementia Patients. Unfortunately, the current facility leaders have shown my father complete disrespect because they are not equipped to handle his moderate dementia nor are they willing to take the advice of his Doctors who feel that now that he is properly medicated, he can continue to reside in the community with little problems. Alexian Village leadership's answer is to give him 30 days to find a new facility....in essence turning their collective backs on Military Veteran and evicting him because they simply don't want the headache of providing a comfortable environment for him.

Emailed me some one else''s appointment email. Tried to make it bether. The 2nd email was worse. Grammar isn't important. Neither is privacy or attention to detail. I wouldn't even go visit in person when she couldn't get the appointment right, and gave out someone else's info. If that's how they are before .....imagine the neglect NY loved one would get.

Great facility...very warm and inviting. Nice studios. Love the residents elder-dog!

I toured this facility when looking for a place for my parents to go so my experience was limited to just that. But everything was nice, the people seemed to be gracious, and everything seemed to be clean, which was the first thing I noticed. As soon as I walked in, there was no terrible odor or anything like at some other facilities you might see. I didn’t pick up on anything unpleasant. They take public aid but they don’t provide Alzheimer’s care, which is something that my parents were going to need so unfortunately this community didn’t work for us, though it is where I would’ve preferred to put my parents. They showed me a sample room that seemed nice but the windows were kind of small and the room seemed a little bit darker than other places I had taken a look at.

This is a good community. We liked the staff who are caring and attentive. The menu is excellent and we like that she is going to join the others at meal times. The community. is clean. We were happy to know that they work with Medicade We are happy knowing that she likes this community and would recommend the care for others.

I enjoyed my visit to Alexian Village. The tour guides were enthusiastic, welcoming and knowledgeable. The place is bright. You have to be able to pay for a minimum of 9 months rent before being transitioned to Medicaid if you run out of money. Possible residents are pre-qualified for Medicaid before moving in. It is one resident per room, couples would be split up and getting an adjoining room may not be possible. Rooms are small. They have an excellent medication management plan. The employees seem happy and knew the residents by first name. They would look for the resident when it was time to take medication. The main living room around the fire place felt cramped and is right at the entry/foyer. When you first walk in you are greeted by a large group of people in wheel chairs all asleep around the fireplace. The hallways are bright and all have railings on the walls. Two doctors make visits to Alexian Village, I think it was once a week. A dentist and optometrist also make regular visits. There is a hair salon for weekly appointments a couple days a week. Each resident room has a walk in shower and a small kitchen equipped with frig, microwave, sink, and some cabinets. I do not remember if there was a stove. There are 2 shifts for meals. It is an age in place option. However, if the resident becomes extremely ill, they might be moved to the Hospice location next to Alexian Village. The cannot care for a colostomy bag. They have well defined emergency plans for both a fire and tornado's with several fire drills per year.