Plum Creek Supportive Living Community

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

They Deny the residents the right to choose to come an go out of their apt. They advise staff and family the residents can't leave their apt., but just spoke to [name removed] and [name removed] a week ago who advised they prefer the residents don't they, but they can. Talked to [name removed]the nurse on Saturday of also advised our grandmother could not leave her apt., again not true. The administrator is gone before 2pm everyday and has a lot of family emergency's so don't bother trying to get a hold of her. The only good thing about the facility is my grandmother's apt., other than that the facility is run down, short staffed, poor food and the nurses are unfriendly or helpful. For the money they charge take your loved one elsewhere.

This is a nice, clean and safe environment. My Mom likes living here and she has not had any issues. She has trouble with the key lock to her door and always has help. She has made fast friends. She enjoys the activities as it keeps her mind occupied. Prior to living here Mom lived with us and was alone most of the day. She said the 6 to 8 hours felt like days alone and she would get lost in her thoughts. As far as the carpets being a different color, they are. In the standard decorative way. The only time I have been exposed to a "not so delightful smell" is when someone has used their bathroom facility and just like at home probably needed to Febreeze it. My Mom's room is clean, free of bugs, everything to include the plumbing works. She is safe, she is warm, she is not alone, she is treated with respect. It is affordable, she likes the food, she leaves the facility and goes on trips with the bus. The only thing she would change is she would like family out of state to visit her more often and she wishes she would have moved in years ago! Oh and not all the residents are full of Joy, laughter and sunshine. That is the one downer Mom has too as she feels everyday you wake up is a blessing to be thankful for. I also work in the industry and this is a great place for the money. We have seen places double the cost and the only difference might have been more grounds outside to walk about. This was once a hotel off the highway that was converted to supportive living. So obviously you won't have a lot of grass, rolling hills and a pond with a fountain to see.

I feel sorry for the residents living here. Although there is a friendly atmosphere, you cannot ignore the dingy, smelly, and basically run down building. Dirty, mismatched old carpeting in the hallways, dirty resident doors, etc. Considering what they charge if you're coming in private, the furniture is disgusting and ripped. Don't let the pictures fool you. More importantly, the nursing staff is sub par, unprofessional and unqualified at best. They refer to the resident's as "independent" even though, sadly, many look like they need to be in a nursing home. My aunt liked the CNA's who were attentive.

This place is not good. The nursing staff, CNA"s and the physician that visits the facility are very unprofessional and should not be trusted to follow through with care or prescribe and give medications appropriately. They are not compassionate and caring. I would not recommend this place for Suppotive Living. They are very poor with the Supportive aspect other than laundry and apartment cleaning.

We toured this community when we were looking into care options for our loved one. This seemed like a very nice place, but it was intended for those who need financial assistance. Our loved one had too high an income to be placed here. It is definitely worth a look if you are looking into low-cost senior living!