Veranda Club

Our family had an in person tour and this was our second choice, but we did not choose it because they did not have the 24 hour nurse care we were looking for. The rooms are bigger and newer, the people are nice and the staff members were just as accommodating. It was a great tour, the dining hall on the independent side was amazing, but the assisted living side was just of dingy looking. It seemed more like it was an after thought.

Very good experience. Happy with my loved ones being there. I would recommend to check this community out and see if this is the right fit for your loved one. My loved ones have not been there long but it has been good so far.

Our stay was short here. I would tell others that it is undergoing change of ownership. They are also renovating the community. It will be a beautiful community. The staff are very friendly; however the interim nurse is excellent. The interim director took a long time to get back to you. The community is smaller with a homey feel.

I was very, very pleased with them. The food is very, very good. Not 5-star restaurant kind of good, but good. I could not believe all the things included for the price. The value was excellent. It was all-inclusive, with utilities, food, housekeeping, everything. There's a beautiful pool and beautiful walking areas. There's a lake with some bridges in the back with a walkway all around it, and it's just a beautiful location. The apartment was perfect. Because of my health issues, it was easy access, with a nice balcony. They came and cleaned every week. It was very nice. The kitchen was small, but it was perfect for what I needed at the time. Everything was just right.

Everybody has been very friendly, both the staff and the residents. The staff try to accommodate the people who live there as best they can. They don't put a lot of restrictions on them, not counting Covid of course. My loved one was very upset about moving, as probably a lot of people are going from living on their own to moving to a community. But she's happy with it now, has made some friends, and she's glad she's there.

We would recommend the Veranda Club community to others.

The meals are not really prepared well, and due to covid the food is being delivered in Styrofoam boxes, the restaurant is opened but it is nothing to rave about. The care they have promises is just not there, and the medicine our loved ones need sometimes is not administered on time. We signed up to have a local doctor oversee our loved ones, and the first time we met the doctor was quite nice and presentable but ever since that first meeting nothing has ever been done. The nurses who are also scheduled to oversee our loved one in assisted living sometimes are never there.

We chose Veranda Club at the time because we liked the way that the facility looked in the pictures that we saw. The room sizes here are decent. I wan to emphasize that the staff could do better with their customer service, when families are putting their loved ones into facilities they need top notch staff members. They present the facility pool to clients as a big pitch, but it is not used much and they do not clean it. It is something that residents are charged extra for which they should not be. Their maintenance does also take a while to come fix issues with apartments, I think for the price paid they need around the clock staff for issues that arise.

The staff is a 10 out of 10 on friendliness, care services are not applicable. They had bingo, entertainment come in every Saturday. During the entertainment they would have cocktails for the residents. They went out sometimes to the super market. The food there is great. The rooms are perfect, the layout is great. They have a lake out front that you can walk around.

The picture here is obviously old because the exterior does not look this nice anymore. The residents are much older than what we are looking for so it's too quiet. Not impressed with the staff either. Did not seem to care if you liked it or not.Another one that is just as costly as some others in the area that are much nicer.

This place is a dump. The person I made appt with was not there. Were shown around by maintenance man who really knew little. Very unprofessional. Place needs cleaning, updating, maintenance. You should not recommend it.

Good food. Good staff. Activities fair

Food is very good but choices limited for breakfast and lunch I am just here for 3 months. Not too many places will take you for a short stay. It is not perfect but I would like to come back next winter

Small but nice apts.great staff Seemed a bit too quiet, but that may have been the time if day.

We have been residents at the Veranda Club for 6 months. Maintenance has been poor to worse than poor. Humidity in our apartment has been as high as 86%! Nothing is fixed. Food is mediocre and the wait staff is sloppy. Pool area poorly maintained. Rooms are spacious, although the bathrooms and kitchen have no drawer space. Closet space is generous.

We have had our mother at the Veranda Club for one year now and it has exceeded our expectations. We could not be happier with the choice we made at a most critical time. They honestly care for their residents & go a step beyond.

My father has recently made the move into this community and so far I have no complaints of how things are going for him. He has really been enjoying all of the activities they have to offer and I am impressed with the variety of events they have going on for all of the residents throughout the day. For the most part of all of the staff have been great and I am comfortable with the quality of care that he has been receiving. The only improvement that could be made is the meals. They are very hit or miss throughout the week.

We looked at many different places and found the Veranda Club to be the best for my Mom. It is not very large and everything is close in the facility. I have had dinner with her in the dining room and the food it pretty good. The apartment size is a nice size. The walk in closet is tremendous. I am jealous. Overall the family thinks it was a great move.

Comment: My parents are in this community. My mother is not happy here. My parents did not like the restaurant seating arrangement and how the staff dealt with this problem. My mother is also unhappy that the aides keep changing and that the laundry service is not picked up as promised. In addition she is expected to put the clean laundry away and at 92 this is very difficult for her. My parents will be leaving the Veranda for these reasons along with several others. On the positive side, the community is very clean and taken care of at all times. The food is ok and generally the staff are helpful.

I moved here recently and so far things are going very well. The staff is friendly and I like it a lot. The food is okay but you can tell it is mass produced. They don't offer a lot of activities so that's something they could improve on. I chose this community because of the pricing. So everything has been very good.