The Forum at Deer Creek

We are very happy here at Forum at Deer Creek. Everyone is very friendly and the food is very good. My wife and I have made a lot of friends. I would tell others looking that you will be given a tour of the facility and usually they will be able to have lunch if your meeting in the morning.

short staffed. Executive Director does not respond to messages. care in Assisted Living is terrible. I once fell and pressed the emergency alarm button around my neck. No one cam for almost an hour. Grounds are filthy. Food is good.

I'm currently a resident at The Forum at Deer Creek. Initial contacts with the staff were very positive. Ask as many questions as possible. Ongoing dealings are a little less successful. Housekeeping seems okay. I certainly would recommend a visit to this facility. The grounds are quite nice. The meals are very good and seem very considerate of dietary issues.

We had a very good tour at The Forum at Deer Creek. I liked their whole concept. It looked very professional. The director was really very informative. They were in a higher price range than we could afford, but we really liked them.

We enjoyed the community. However, my loved one enjoyed the residents at another community in the area.

My parents moved here a few months ago into assisted living. The place is beautiful and immaculate. The food is restaurant quality and delicious. The care exceeded our expectations. The residents are friendly and welcoming. Plenty of activities and entertainment. My parents are thriving there!

The Forum at Deer Creek is an absolutely beautiful facility. Had we not decided on the other facility we chose, this would have been our first choice. It is actually owned by the same company (Five Star Senior Living) as the place we chose. No wonder we liked it so much!

I toured this facility. It seemed pretty nice, but seemed to cater more towards Independent Living rather than Assisted Living. Not what we were looking for.

Deer Creek is a BEAUTIFUL facility. The apartments were very nice. I looked at the food menu and it looked like there was a lot of variety. the options changed daily, weekly, and monthly. I would have loved to live here, but it was too expensive.

The meals are wonderful. The dining room is beautiful. The staff are well dressed in black pants or a skirt and a white shirt. I would recommend you go to The Forum at Deer Creek. We are very happy with our experience. The staff are friendly. They are responsive to our questions or concerns. We have never had any problems. There is a full kitchen and a washer and dryer in the apartment.

There are no visitors allowed in the dining area even with a mask and then they have a special room for visits but it is closed. They don't have enough staff for the dinning area. There is a entertainment room and visitors are not allowed in here either. I feel that covid is an excuse but I think it is really the under staffing. I just felt like I was mislead and wish I had time to do more homework. A definite plus is that the staff are genuinely kind

We had an in person tour and we saw several different apartment layouts, but it kept us wanting more. It just was not the best space and we weren't able to see the largest one which is what we wanted. The guy we met with was very nice and good at the tour, but the communication was lacking and not done in a timely manner.

Communication from the senior staff has been lacking and is a problem in this community. This community is well situated and is a convenient good place in the market. It is a large community and there is a lot of activities. The food is either good or better than most and the day to day staff in the assisted living are good.

If you don’t want to know what is going on with your parents, this is the place for them! Living in I dependent section but need assisted, different family members will get different scenarios of what is going on. All they really care about is the $$$!!!

My 82 year old brother had a severe brain bleed and had to have emergency surgery. He was doing well enough so that the hospital released him to the Forum for rehabilitation. Big Mistake. Doctor never saw him, the nurse shamed him when he soiled himself, there was a covid case in the place and they refused to give him a vaccine. Finally a doctor came and said he was doing well. Wrong! After being transferred back to the hospital, which was far safer, he was diagnosed with pneumonia--which the folks at The Forum failed to see. We are in danger of losing him after our hopes were so high. I already wrote to Gov. DeSantes. This is deplorable! Keep out.

Basically beautiful facility. Lots of activities. The sales staff were focused on making that sale and meeting financial occupancy goals. My mom arranged the move alone and upon signing the paperwork, I found the apartment to be a horrible fit for my mothers needs. No one was around to show me the apartment until the paperwork was signed and they received a check. The administrative staff lacks the ownership of resolving major concerns and a lot of times they're not even there. My mother moved in.. paid a large fee to have the apartment ready and one month later.. its still not resolved. My mother moved in to a broken ac they brought up a portable until it was fixed. Currently the glass top stove remains shattered and not safe to use. Shower head leaks the bathroom is next to her bed. Her pictures have not been hung. There's a huge lip between the tile and flooring that causes my mom who utilizes a walker to trip. The moving company that was strongly recommended by [name removed] was horrible unprofessional rude and just plain bullies. They set up her apartment "thd standard" way and Tefused to move her items how she wanted them. That company is Estate home services [name removed] and [name removed]. Her dresser was turned sideways everything fell out and the draws wouldn't open. When calling them they were defensive and rude and took 3 weeks to fix. Currently made a corporate complaint and met with The director [name removed]. Doesnt make logical sense to sell an apartment that is the farthest away from everything to an elderly women that has agility and stamina disabilities that uses a Walker. Safe happy convenient living is not the goal. Selling apartments and meeting occupancy is the main goal . The social aspect is great. The staff is friendly. Multiple calls to administration after a month of patience and being ignored. Today after this review the stove and shower were fixed. Sooo beware be diligent. Lots of smiles and promises. But you need an advocate or your stuck

To the manager. My brother-in-law stayed for a while. We all (the family) was greatly disappointment. You need to work hard if thing have remained the same. One Saturday my housekeeper and I arrived to do things in his apartment. We couldn't find him so sat in the hallway. His neighbor, a lovely elderly woman who was fairly much bed bound was calling for help. There was no one around. Finally we went in to see if we could do anything for her. She was thirsty. I asked why didn't she call. She said it is no use no one will come. They know I have a private aide due in an hour and half. How pathetic is that? The next day there a group of people sat on the white sofa. A man they alll knew needed help to go to the bathroom. They were yelling at the top of their lungs. No One. Then they yelled "To late again! Please do not try to make bad good without changing it permanently.

If you want your loved one to sit for hours in their own waste....not just once, but many, many times....this is the place for you.

My mother [Name removed], is at The Forum @ Deer Creek, and it's a wonderful place. The Staff is very caring, The Therapy Department is great. [Name removed], [Name removed] and [Name removed] from Therapy wonderful. [Name removed] , [Name removed], [Name removed], [Name removed],, Speech [Name removed] and [Name removed] and the head of the department [Name removed][Name removed] are all wonderful, patient caring and advocate for my mother. Dr. [Name removed] she is also knowledgeable, caring and very patient in answering any questions and or concerns I may have. Nursing is also great. I want to Thank [Name removed] for being my nursing aide and the Kitchen staff [Name removed], [Name removed], [Name removed] and [Name removed] for assisting with my mother's meal choice as well. [Name removed] she looks forward to seeing as her night-nurse. [Name removed], Unit Secretary, who is also on top of her appointments as well. This is the 2nd time my Mom has been there and I will recommend this Rehabilitation to everyone. The Director of Nursing [Name removed] and her Staff does a Great job of taking very good care of my mother. [Name removed] is also on top of her job as the Unit Manager.

My mother age 82 is at the Forum dying of stage 4 cancer and has resided there for a few years. I'd rather she be put in a DOG KENNEL than at the Forum! The care, the aides and the nurses don't care, leave my mother in soiled garments and when I call the nurses station because I just spoke to her and she is in pain under her breast or in her legs or in her rear end, they merely pass the buck and tell me, they will find a nurse because the nurse is doing her rounds. They do not care, they do not have any priorities aND DO NOT PUT YOUR MOTHER, FATHER OF ANY LOVED ONE THERE. MY SISTER HAS POWER OF ATTORNEY AND HEALTH CARE PROXY AND i CAN DO NOTHING TO HELP MY MOTHERS BAD CARE AT THE FORUM. YOU CAN-PLEASE DO NOT GO THERE-[removed] WAS THE FIRST NURSING HOME SHE WAS IN ANDMY SISTER SHOULD HAVE LEFT HER THERE!