Van Mall

We were able to have an in person tour at Van Mall and we thought the experience experience was great. The staff we met with were friendly and the community was extremely neat and clean.

Mom is very very happy and has not looked back. She was able to participate in activities the first day she was there and the staff made sure to seat her with others at meal times!

Our overall experience has been good. I would like to see more outings for the residents. The staff treats the residents respectfully and are very friendly and go above and beyond to be helpful. It's a really nice community. I definitely can recommend Van Mall!

It's very clean. They are very nice people. They a lot of activities. It's good value for the money. We picked this community, because it was very vibrant, it's very social, and the residents seemed to be interacting more than some of the other places, that I visited. They keep them active, and social.

Staff truly care about the people staying there So helpful getting to and from car & even carrying in groceries when needed Friends can be made instantly and yet they respect quiet dinners too Mom plays Rummy-cube Bingo Bunco And I've got it! Some of her friends come there just to play games ... Mom also loves her free housekeeping on Saturday's All staff know everyone! Never "stress free" for aging adults but safety and not being so isolated is so important!

I was very pleased with the care my mother was receiving. She was very happy. We picked this community, because I liked the location and the staff. They offer activities, such as; Tai Chi, drumming, exercise room, someone comes in and plays music. These are only a few of the things my mother has talked about.

We picked this community because it seemed to be a friendly place and was comfortable. It's in a nice neighborhood. The food is as good to be expected. I would recommend it to other families.

My loved one likes the food. We picked this community, because the location was good for siblings and myslef. It was a cheerful l atmosphere, and it looked very nice. It felt open, comfortable and welcoming. Everyone has been very nice but their responsivness to requests has been slow. I would recommend to other families. Overall , we are pretty happy.

As the daughter of a resident, I would tell others how quickly my mom made friends and joined in activities, as well as how much she likes the staff. She feels so welcomed that her isolation and depression has improved greatly.

I was able to check out a few other communities prior to Van Mall, and this is the best I have ever seen. The community has a pleasant smell to it. I believe the staff take good care of the residents. I really like it and so does my loved one. They have lots of activities for the residents to participate in.

Overall great place for my brother, they have plenty of activities and the food has many options to chose from. He has become very picky and says does not like the food or even the water now. My brother would like to not be there but is best place for him with care needed. The staff has been wonderful and very accommodating.

We had a very good tour at Van Mall. I really liked them - they would have been my 1st choice. But my loved one preferred a different location.

We looked at a lot of different places but I liked the environment here, they integrate independent living and assisted living and it was a very enthusiastic atmosphere. The size is just right, it is not too big and not too small. The value for the money is also great and it is much lower than some others we checked out. The staff are very accessible and have been overall wonderful. I could not be happier with our choice and I would recommend Van Mall to others looking.

Based on our tour, I thought Van Mall was okay. The place was a little older. And it felt like the group who lived there needed more assistance, which wasn't a good fit for our loved one. But it was decently located and close to the mall.

This community was not quite as good as the main community that I went with. My main choice just stood out too much for me to go with the other.

I am impressed how well they know and remember all of the residents. Everyone seems very friendly and enjoys being there. They also even stayed in contact with us when we had a covid situation. We could not be happier with this community. My loved one loves her new place and is very happy there and this was the most important thing for us.

This one had everything we wanted, both as caregivers and as a resident. We had a fabulous virtual tour, and the staff was excited and vibrant, even via Facetime. Our tour guide was personable, and introduced us to other staff and residents as we encountered them during the tour. The items that put them in the number one spot on our list had to do with how they manage to bring an upbeat point of view to the experience. That, and pricing. The prices were more than reasonable.

The people there really do a great job and they try really hard work with us. They are open to feedback and really seem to care. I would recommend this community to others.

My Mother used to live here. The facility is newer looking, but once you get past the lobby it has a certain coldness to it. The hallways are long and don’t have railings so it’s like walking down a hotel corridor. Their food isn’t that great, in fact there were lots of complaints about it. But the people that worked there were very friendly and did a good job of trying to promote community. I think that was their best feature. The building has been remodeled a couple of times so the cleanliness was really good and looked nice. Ultimately my Mother’s needs changed and that’s why we moved her, but I would recommend this place to others.