Cogir at The Quarry

Come take a tour and talk with staff. Overall it has been a great experience for our family. It's an all-encompassing place. It's somewhere you can go in your retirement years when you're fully able and capable and also a place where you can go or stay later on when you need full care. I like that it's a full service retirement community.

The family visited 5 memory care facilities and found the Cogir at the Quarry to be clean and nice family room set up. We also liked that they had a Nurse on staff at all times. After being there for 3 months, we are very happy with the kind staff and activities. The family gave input for more appropriate food due to dental work. It would be nice if there was a family liaison. We are happy with the placement and still prefer it as our best choice.

I would highly recommend this community to others for their loved ones. The staff are very friendly. The background staff are amazing. They are caring, and it I feel comfortable with my loved one here. The only negative I have about this community is I wish they had more food options for different diets and restricted meal options, specifically diabetes.

My Mom moved to the Quarry in mid-December after being in the hospital and no longer able to live independently. She had Parkinson’s so was in the ‘ridge’ at The Quarry, a higher level care section. They tout a specialty for Parkinson’s, but I didn’t see anything other than a general exercise class and a support group supporting it. They didn’t seem knowledgeable about Parkinson’s and I often felt like when they provided updates to me, they were punishing or belittling her when she had odd behaviors related to advanced Parkinson’s, it made me sad. The good: she loved the actual caregivers, [name removed] in the gym, and thought the food was pretty good, provided you were able to go to the dining room. Food delivered to your room was always cold. She also loved swimming, during the brief time she was able to go to the pool. The bad: it took over a week before we saw a care plan and a month before it was being followed as written. We had difficult communication with our care coordinator, though eventually it got a bit better. We experienced laundry being mixed with other resident laundry, I found her bed remade without any sheets on it, we provided good towels but they only used their Quarry issued towels. Also, keep in mind that housekeeping is once a week, which for some is fine, but should be more frequent in a high care area, obviously, those residents can’t do things themselves. I went every other day to visit and there was only about a month where things went smoothly. After the first month, things got better, then when her health/Parkinson’s got worse, so did the care. When she needed help with showering, toileting, transport, they said her care needs were too much, and they didn’t have available rooms in the enhanced care unit. I went to other facilities to look for a place to move her to. They mentioned charging her for a 30 day notice if she moved, really? They couldn’t meet her needs and were requiring a private caregiver in her room, that is about $700 per day! All of a sudden, they had a room come available the first of April, unfortunately, she died a few days later. The Quarry loves their independent living residents, but those that require more care, not so much. Look at the Facebook posts, activities are focused on independent living and employees, not the residents with higher level of needs. I was paying for her care,not parties! 3 caregivers for 29 residents was not adequate. Call buttons often weren’t answered for 30 minutes, but they’ll tell you their average is 5 minutes. If your loved one requires a high level of care, this is NOT the place, look at a smaller place, the bells and whistles mean nothing if there isn’t good care when our loved ones need it most. Also, if you have a family member there, make sure someone is available to check on them regularly - I can’t imagine how it would have looked if I wasn’t a frequent visitor. I had to do laundry, wash dishes, clean the toilet, brush Mom’s hair, cut her nails, and make sure she was decently dressed EVERY time I visited, none of these are things they worry about. Mom died on [date removed]. I am very happy to be done with The Quarry.

My Mom moved to the Quarry in mid-December after being in the hospital and no longer able to live independently. She had Parkinson’s so was in the ‘ridge’ at The Quarry, a higher level care section. They tout a specialty for Parkinson’s, but I didn’t see anything other than a general exercise class and a support group supporting it. They didn’t seem knowledgeable about Parkinson’s and I often felt like when they provided updates to me, they were punishing or belittling her when she had odd behaviors related to advanced Parkinson’s, it made me sad. The good: she loved the actual caregivers, [name removed]in the gym, and thought the food was pretty good, provided you were able to go to the dining room. Food delivered to your room was always cold. She also loved swimming, during the brief time she was able to go to the pool. The bad: it took over a week before we saw a care plan and a month before it was being followed as written. We had difficult communication with our care coordinator, though eventually it got a bit better. We experienced laundry being mixed with other resident laundry, I found her bed remade without any sheets on it, we provided good towels but they only used their Quarry issued towels. Also, keep in mind that housekeeping is once a week, which for some is fine, but should be more frequent in a high care area, obviously, those residents can’t do things themselves. I went every other day to visit and there was only about a month where things went smoothly. After the first month, things got better, then when her health/Parkinson’s got worse, so did the care. When she needed help with showering, toileting, transport, they said her care needs were too much, and they didn’t have available rooms in the enhanced care unit. I went to other facilities to look for a place to move her to. They mentioned charging her for a 30 day notice if she moved, really? They couldn’t meet her needs and were requiring a private caregiver in her room, that is about $700 per day! All of a sudden, they had a room come available the [date removed], unfortunately, she died a few days later. The Quarry loves their independent living residents, but those that require more care, not so much. Look at the Facebook posts, activities are focused on independent living and employees, not the residents with higher level of needs. I was paying for her care,not parties! 3 caregivers for 29 residents was not adequate. Call buttons often weren’t answered for 30 minutes, but they’ll tell you their average is 5 minutes. If your loved one requires a high level of care, this is NOT the place, look at a smaller place, the bells and whistles mean nothing if there isn’t good care when our loved ones need it most. Also, if you have a family member there, make sure someone is available to check on them regularly - I can’t imagine how it would have looked if I wasn’t a frequent visitor. I had to do laundry, wash dishes, clean the toilet, brush Mom’s hair, cut her nails, and make sure she was decently dressed EVERY time I visited, none of these are things they worry about. Mom died on [date removed]. I am very happy to be done with The Quarry.

We have liked our life here. It has been easy to get acquainted with people, the employees are very helpful, friendly, and patient. We appreciate the option of having physical therapists and personal trainers on site and the focus on staying active with a nice selection of exercise programs. There are enough activities to keep one as busy as anyone wants to be.

All about the money. We were told that the rent might increase once a year but it increased 6 months after move in. The Assisted Living care was awful with late medication passes and missed medications. The staff refused to meet with us to coordinate a Service Plan. All in all a horrible experience.

Loved everything we saw. Employees were happy and the amenities are to die for. I don't like the surroundings as they are too commercial and lots of apartments. I would miss the birds! But if I were in the largest apartment I could handle it. I also like the idea of the continuum of care.

wonderful place but too expensive

This community seemed to offer a lot of nice activities when we visited. The people we met were helpful. The community looked clean.

My family member lived at the Quarry for some time and was taken very good care of. It seems that there are just a few really great caregivers that will go above and beyond for them. I was surprised with how many people I would see coming in and out of the memory care unit due to turn over. It was a little unsettling to be honest. The food service was a little difficult to be constantly pleased with because of slow kitchen staff, especially [Removed]. It was hard to communicate with her when resident's needed things and in a timely manner. I will always be very thankful for one of the medication aids, [Removed], as she went above and beyond for any resident and family member that would ask. Unfortunately she no longer works here. I feel that if they could retain the caregivers who actually cared, this place would be getting 5 stars across the board. [Removed], the executive director, was a very wonderful personable staff member. He remembers names and actually listens to your problems and I was very impressed of his attitude especially with such a high up title. Do some research, but I do like the Quarry.

Decided too far out. It would be too far too get to our family. We want to be close to them. Not 20 plus minutes away. Lovely place. No tour though.

I moved a loved one into the Quarry 5 yrs ago. While the outward appearance is still quite nice it lacks inside! I have watched the rest run downhill quickly. From regular maintenance, office/nursing staff, caregivers, and meals! The attention to "Mom's" care & medical needs have been left unattended SEVERAL times. The Quarry has been unable to keep up with her declining health!!! Her bedside commode has not been rinsed out (despite 4 years of "corrective" action) - leaving the apartment smelling like a well used public restroom. When it does get rinsed out feces is left on the floor of the shower. Dirty laundry with feces (not rinsed out) put into a plastic bags to be found days later in the closet. The turn over in staff is outrageous due to UNDER staffing. Therefore quality of care has plummeted!!! She has been found on the floor barely conscious and no one knows how long she's been there despite she is supposed to be checked on regularly! There is the big WARNING!!!! "Corrective" ACTION is non existent @ the Quarry. Apartment maintenance is an extremely long wait with several reminders/requests necessary. The meals are NOT even in the same realm of quality! The only constant has been the activities - wonderful & creative! We are fortunate we have been able to have a private caregiver (during the day) with our loved one during this time...And we are moving her OUT of the Quarry!! Why pay the big bucks for a pretty exterior when all the important things CONTINUALLY fall through the cracks???? Save your money folks!! BE ASHAMED OF YOURSELVES QUARRY!!!!!

My mother is doing very well, and I'am very pleased with everything they have done for us. The facility is nice and clean, they a good job with the cleanliness. They have a pretty good staff here. She is trying some activities. The meals are nice, she likes the food. I know she is in good hands and I would recommend this facility.

Big place, kinda expensive, friendly staff

I'm not sure if they are engaging my father as much there, this is to be determined. For my mom she's going great and she likes the activities. My father is having a hard time with coping on being there. Other than that great services. The staff is very friendly.

highly recommend!!

Well, my loved one has not moved in to the place yet, but I think they are all very friendly people. Also the facility is very clean, as are all the people there. All the residents seem to be very happy at The Quarry.

Everybody we have dealt with has gone out of their way to answer any questions and correct anything that was not communicated. They are very thorough about that. They all seem to genuinely care about every resident. We were especially impressed by the food services manager who stopped by and personally made sure that everyone's meal was what they were looking for.

I am happy on the whole. Parking is a little rough, there are no assigned spots. The place is very well kept, and the staff is excellent. They have two options for dining. It's nice that the cafe is open if you want to eat out side of the hours they are serving in the dining room. They have a pretty good fixed menu in the cafe, and a good variety in the dining room. I would give them 4 and 3/4 out of five.