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2911 SE Village Loop, Vancouver, WA 98683
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Aqua
-
Family/friend
5.0
A friendly, caring home
I will add to this review over time. First impression:
The place is bright, comfortable, feels like home.
The residents all seem genuinely glad to be here and the theme is unusually friendly. We have had numerous residents reach out to us as we toured. After we chose Touchmark and moved in, neighbors were dropping by for brief visits, information and invitations to meals and activities. Common area gatherings, socializing, and conversations are a constant theme. People just hanging out together. Cool!
The staff are friendly and helpful from marketing, to move in, to manager, to restaurant floor manager to maintenance that handles room work order requests. I have noticed those who are out front all know our names.
The room floor plans in Independent Living had more options than other places. The rooms and floors are quiet. The hall decorations are comfortable and home-like for the resident demographic. The A/C kept the rooms easily cool during the record high temps on our top floor room.
They seem to be resident centric in that they can meet and seem willing to try hard to meet any request we might have and are flexible to orient individualized services on request.
Unusually good 50 + gym with machines that use remote weight selections and a very nice pool / jacuzzi.
The price seems to me slightly less than average in the area.
It is going through remodel right now. Built in the early '90's, they are updating the building to expand and add more light to an already bright, cheery motif.
I have seen afternoon happy hour social events with lines all the way down the hall for delicious looking food, wine, beer, soda and juice. As a non-resident family member, I was invited to join in.
This kind of place can be intimidating to a new resident. They seem to be aware of this here, and are very good at putting their residents first; making them feel at home.
And a very special shout-out and fist bump to [name removed], who is simply the best marketing advocate. She is the nicest, friendliest person - the difference maker in putting my somewhat fearful, conflicted parents at ease in transitioning over from their private home. A genuinely caring person (thank you!).
I will update this review over time. So far, first impression, very impressed. Happy parents.
About the facility Touchmark at Fairway Village
Touchmark at Fairway Village in Vancouver, WA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
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Amenities at Touchmark at Fairway Village
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
Activities
- Devotional Activities Offsite
- Activities On-site
Compare
Touchmark at Fairway Village
2911 SE Village Loop, Vancouver, WA 98683
Assurety Senior Care
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1.0
Review score
5 reviews
1.0
Review score
5 reviews
5 star
80%
4 star
0%
3 star
0%
2 star
0%
1 star
20%
10
Review score
14 reviews
10
Review score
14 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
4 reviews
9.8
Review score
4 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
51 reviews
9.6
Review score
51 reviews
5 star
63%
4 star
29%
3 star
4%
2 star
4%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Assisted Living, Independent Living
Reviews
for Touchmark at Fairway Village
Write a review
A Place for Mom has scored Touchmark at Fairway Village with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Touchmark at Fairway Village has 5 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.2
Care Services
4.2
Staff
1.0
Meals & Dining
1.0
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Touchmark at Fairway Village with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Touchmark at Fairway Village has 5 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Carrie T - Family/friend
Assisted Living
June 2, 2022
Another evil corporation
My mom waits 30 minutes when she pushes the emergency button. One time they made an excuse for delay, and then never returned. Twice last week she waited for an hour.
Beware. They spike the care costs for any gels or creams to over $[XXXX amount removed]+ a month. Ask your doctor before coming here for a moratorium on any alternative medication formats. They insist on holding and distributing your pain pills. An aesthetically pleasing environment in which to experience exponential price increases in your most vulnerable years.
Akin to a 5 star hotel with thorns in the bed, sends you to the hospital, that made you sign a waiver of liability and 50% forced gratuity. Corporate greed is king here.
Aqua - Family/friend
Memory Care
June 12, 2019
A friendly, caring home
I will add to this review over time. First impression:
The place is bright, comfortable, feels like home.
The residents all seem genuinely glad to be here and the theme is unusually friendly. We have had numerous residents reach out to us as we toured. After we chose Touchmark and moved in, neighbors were dropping by for brief visits, information and invitations to meals and activities. Common area gatherings, socializing, and conversations are a constant theme. People just hanging out together. Cool!
The staff are friendly and helpful from marketing, to move in, to manager, to restaurant floor manager to maintenance that handles room work order requests. I have noticed those who are out front all know our names.
The room floor plans in Independent Living had more options than other places. The rooms and floors are quiet. The hall decorations are comfortable and home-like for the resident demographic. The A/C kept the rooms easily cool during the record high temps on our top floor room.
They seem to be resident centric in that they can meet and seem willing to try hard to meet any request we might have and are flexible to orient individualized services on request.
Unusually good 50 + gym with machines that use remote weight selections and a very nice pool / jacuzzi.
The price seems to me slightly less than average in the area.
It is going through remodel right now. Built in the early '90's, they are updating the building to expand and add more light to an already bright, cheery motif.
I have seen afternoon happy hour social events with lines all the way down the hall for delicious looking food, wine, beer, soda and juice. As a non-resident family member, I was invited to join in.
This kind of place can be intimidating to a new resident. They seem to be aware of this here, and are very good at putting their residents first; making them feel at home.
And a very special shout-out and fist bump to [name removed], who is simply the best marketing advocate. She is the nicest, friendliest person - the difference maker in putting my somewhat fearful, conflicted parents at ease in transitioning over from their private home. A genuinely caring person (thank you!).
I will update this review over time. So far, first impression, very impressed. Happy parents.
Jim E. - Family/friend
Memory Care
February 3, 2018
Review of Touchmark At Fairway Village - Vancouver, WA
When my wife entered memory care I was impressed with the caring and friendly attitude of the staff. Later, as a resident, I have seen that a conscious effort is made to create a family community here. All staff quickly learn the names of residents and quickly respond to requests. An effort is also made to involve residents in a wide variety of activities and turn to them to insure that the community is responsible to the needs of the residents. The residents respond positively.
Barbara B. - Resident/client
Memory Care
January 23, 2018
Review of Touchmark At Fairway Village - Vancouver, WA
If you are looking for a place to thrive as your body ages check out Touchmark. I moved from Seattle to Touchmark at Fairway Village in Vancouver to be closer to family. In an environment that fosters care and
respect for both residents and staff, everyone benefits. For those who need to be active from dawn to dusk there’s plenty to do. For the rest of us (introverts) there’s a lovely balance of activities and “me” time. On top of that I’ve developed a taste for oatmeal at breakfast — who knew... ....
Everyone who comes to visit me in my new digs agrees — WOW, I could live here. I also know that assisted living and memory care will be available to me if that is needed at some point in my life. My advice to anyone serious about being part of a retirement community — check out Touchmark.
Response from Touchmark at Fairway Village
January 23, 2018
Dear Barbara,
Thank you for the 5 star review! Its great to hear you are enjoying your new home and all we have to offer here at Touchmark. We strive to build community one relationship at a time and we consider ourselves lucky to have you call Touchmark home.
Sincerely,
Kimberly Wolvers
Alicia P - Family/friend
Memory Care
August 22, 2016
All the bells and whistles!
The community is always running a variety of activities for the residents. They offer a high staffing ratio to residents which is beneficial for the care of my loved one. It is a very clean community and offers three dining rooms. They have a physical therapy building within the community. The staff are very friendly and simply wonderful!
Response from Touchmark at Fairway Village
January 12, 2018
Dear Alicia,
Thank you for the 5 stars! Your feedback is very important and much appreciated. We take pride in the care we provide our residents. We strive to be an Ally, a Friend and a Giver to everyone who walks into our building. Thank you again!
Viewing 1-5 out of 5 reviews
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Frequently Asked Questions about Touchmark at Fairway Village
Touchmark at Fairway Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Touchmark at Fairway Village 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (360) 254-2866 to reach a resident at Touchmark at Fairway Village.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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