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The Gardens at Town Square

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933 111th Avenue Northeast, Bellevue, WA 98004

8.5
Review score
24 reviews
Add review
8.5
Review score
24 reviews
5 star
66%
4 star
17%
3 star
13%
2 star
0%
1 star
4%
See all reviews
8.0
Review score
175 reviews
8 facilities
For more information about senior living options:
(866) 374-4058
The Gardens at Town Square
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The Gardens at Town Square
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Anonymous
-
Family/friend
5.0
Pleased with the care
I was pleased with the care that my loved one received at The Gardens at Town Square. The staff were attentive, kind and caring. I think the ratio of caregivers to number of residents is really good.

About the facility
The Gardens at Town Square

The Gardens offers assisted living and independent living services in an active community setting. Located in the heart of downtown Bellevue, Washington, The Gardens is just steps from some of the region's finest shopping, restaurants, and art galleries.

There are 167 apartments, ranging from spacious studios to expansive penthouse suites. In addition to independent living and assisted living, The Gardens' integrated campus offers secured memory care residences for seniors with dementia, Alzheimer's, or other cognitive impairments. The memory care community features 26 private studio apartments, enabling residents to maintain their independence and privacy.

This community offers a maintenance-free lifestyle for residents to enjoy.  The services and amenities include a full-service restaurant with a chef, an on-site wellness center, weekly housekeeping, and scheduled transportation. Plus, residents can choose from nearly 200 life enrichment activities. This community also offers a Wellness and Active Aging program, which was developed in collaboration with the University of Washington School of Nursing to provide an innovative approach to senior living.

Era Living is a respected and recognized leader in retirement living throughout Puget Sound. Since 1987, Era Living has been dedicated to providing exceptional health care services and enriching activities in their communities.

State licensing information

To explore the licensing information...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at The Gardens at Town Square

Healthcare Services

  • Diabetic Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Anytime Dining
  • Vegan
  • Meals Provided
  • Vegetarian
  • Special Dining Programs
  • Room Service
  • Gluten-free
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • International Cuisine

Room Amenities

  • Bath Tubs
  • Kitchenette
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Covered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Meeting Room
  • Computer or Media Center
  • Beauty Salon
  • TV Lounge
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Billiards Lounge

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • Filipino
  • English

Activities

  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Activities On-site
  • Stretching Classes
  • Trivia Games
  • Holiday Parties
  • Quilting or Sewing Club
  • BBQs or Picnics
  • Forever Fit
  • Live Musical Performances
  • Wine Tasting
  • Tai Chi
  • Wii Bowling
  • Live Dance or Theater Performances
  • Community Service Programs
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Art Classes
  • Dances
  • Bridge Club
  • Men's Club
  • Cards / Pinochle Club
  • Live Well Programs
  • Reminiscence Programs
  • Bible Study Group
  • Book Club
  • Devotional Activities Offsite
  • Happy Hour
  • Birthday Parties
  • Current Events Club
  • Walking Club

Compare

The Gardens at Town Square
The Gardens at Town Square

933 111th Avenue Northeast, Bellevue, WA 98004

Sunrise of Bellevue
Sunrise of Bellevue

15928 Northeast 8th Street, Bellevue, WA 98008

Divine Home Health Adult Family Home
Divine Home Health Adult Family Home

2664 171 Ave SE, Bellevue, WA 98008

Sagebrook Senior Living at Bellevue
Sagebrook Senior Living at Bellevue

15750 NE 15th St, Bellevue, WA 98008

8.5
Review score
24 reviews
8.5
Review score
24 reviews
5 star
66%
4 star
17%
3 star
13%
2 star
0%
1 star
4%
9.8
Review score
28 reviews
9.8
Review score
28 reviews
5 star
78%
4 star
14%
3 star
4%
2 star
0%
1 star
4%
9.0
Review score
2 reviews
9.0
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.9
Review score
24 reviews
8.9
Review score
24 reviews
5 star
59%
4 star
29%
3 star
8%
2 star
4%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Gardens at Town Square

8.5Review score24 reviews
8.5
Review score
24 reviews
5 star
66%
4 star
17%
3 star
13%
2 star
0%
1 star
4%
Era Living
8
Review score175 reviews8 communities
Write a review
A Place for Mom has scored The Gardens at Town Square with 8.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Gardens at Town Square has 24 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.7
Friendliness
4.4
Care Services
4.3
Staff
4.0
Meals & Dining
4.3
Activities
4.6
Value for Cost
4.3
A Place for Mom has scored The Gardens at Town Square with 8.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Gardens at Town Square has 24 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Era Living
8
Review score175 reviews8 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Anonymous - Family/friend
Memory Care
January 18, 2024
5.0
Verified Review
Pleased with the care
I was pleased with the care that my loved one received at The Gardens at Town Square. The staff were attentive, kind and caring. I think the ratio of caregivers to number of residents is really good.
Response from The Gardens at Town Square
January 19, 2024
We would like to thank you for describing your family's experience with The Gardens at Town Square. We take such pride in this work and are truly pleased to have made a difference. Please take good care.
Anonymous - Family/friend
Assisted Living
December 21, 2023
5.0
Verified Review
Review for The Gardens at Town Square
My mom has happily established herself in the community, and it's a delight to see her thriving with new friends and activities. The staff and care are top of the line. The facility is immaculate, well run and so classy.I want to thank your organization as well, your help was absolutely invaluable to our family in a terribly hard time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
December 27, 2023
Thank you very much for your kind observations. We're heartened to know that our services are so helpful to your family and that your mom has found her new home to be such a good fit. We're here for you whenever anything comes up.
Anonymous - Family/friend
Assisted Living
June 23, 2023
3.0
Verified Review
Review for The Gardens at Town Square
The Gardens would work for people who want just an apartment building. The rooms are bright and well laid out, very clean hallways and public areas. I have to say after looking at so many places this was the best choice for my loved one.
Cleanliness
5
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
5
Value for Cost
2
Response from The Gardens at Town Square
August 21, 2023
Thank you for taking the time to leave a review today. Your comments are appreciated; we're happy to report that our residents enjoy rich programming and compassionate care in addition to our top-notch accommodations. Please do let us know if we can help your family in any way.
Anonymous - Family/friend
Independent Living
May 2, 2023
5.0
Verified Review
Caring staff make The Gardens a special place.
The staff is the best - they are caring, respectful, compassionate, and very helpful. They really make The Garden's a special place. It's a very well-run facility.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
May 9, 2023
Thank you for highlighting your family's positive experiences with us! We take great pride in knowing that our community means so much to our residents and their loved ones. Our team members are always pleased to hear that their work is so impactful.
Katherine K - Family/friend
Assisted Living
February 8, 2023
5.0
Dad early February
I appreciate the responsiveness and caring from the staff. The desk manager is amazing in her familiarity with all the resident’s circumstances. I encountered some of the caregivers in the hall and they reaffirmed the treatments and care I understand my father is receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
February 13, 2023
Hello Katherine! We’re grateful that you’ve taken the time to write your kind review. Our staff will be thrilled to hear that your experiences with our community have been so positive. As always, if there’s anything we can do for you or your father, we are glad to be of help!
Kim B - Family/friend
Memory Care
December 14, 2022
1.0
Memory care
If your loved one needs memory care- do not bring them here. They will not give them the care they deserve. Not sure if just short of staff - but if they call themselves memory care providers, they should stand up to that need! Especially for the cost! My dad was starving because they would bring food and just leave and not assist him, if he wanted to stay in his room, he was left alone for hours!
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from The Gardens at Town Square
January 10, 2023
Thank you for your review, Kim. We work hard to provide compassionate, individualized care and we’re sorry that your family’s experiences have been challenging. We strive to maintain a safe and supportive environment for all of our residents, including those with complex memory issues. Though we are unable to comment on specifics of resident care, I welcome the opportunity to discuss our services in this case. Please feel free to call me any time.
Mark M - Family/friend
Assisted Living
November 15, 2022
5.0
Verified Review
Great overall experience
Everyone is very friendly and always willing to help out. And I feel like that culture also trickles down to the residents. I would definitely recommend The Gardens at Town Square to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
January 11, 2023
Mark, we appreciate your kind review! The fact that you acknowledged the thoughtfulness of our team means a lot to us. Of course, we’re always here whenever anything else comes up.
Anonymous - Toured community
Memory Care
October 13, 2021
3.0
Verified Review
My Review of The Gardens at Town Square
Good community, not memory care only.
Response from The Gardens at Town Square
October 20, 2021
Thank you for taking the time to tour our community, and I am glad you enjoyed your experience. If you have any additional questions or feedback you would like to share, please don't hesitate to reach out at (425) 688-1900.
L. Stulz - Toured community
Independent Living
September 29, 2021
5.0
Verified Review
Our tour experience
Our family was able to have an in person tour and we really did like this facility. It is in a great location, and everyone we met with was nice, gracious and did a good job showing us around.
Response from The Gardens at Town Square
October 20, 2021
Thank you for taking the time to tour our community, and I am so glad you enjoyed your experience! Please don't hesitate to reach out at (425) 688-1900 if you have any further questions.
anonymous - Toured community
Assisted Living
August 2, 2021
4.0
Verified Review
My review of The Gardens at Town Square (Era Living)
Our family had an in person tour and it was a good experience the ladies who showed us around and spoke with our loved one were very lovely. However this community did not have the aging in place that we were looking for.
Response from The Gardens at Town Square
January 11, 2023
Thank you for your kind review; we are happy to pass along your comments to the Community Relations team here at The Gardens at Town Square! We wish you all the best in your family’s search. We’re always here for you if you have any further questions in the future.
anonymous - Family/friend
Independent Living
March 22, 2021
5.0
Verified Review
This was an excellent choice
They had an excellent response time during the pandemic with keeping everyone informed. The activities were limited, but they tried their best to make up for the limitation and for all the amenities that were originally offered before the pandemic. The food had to be delivered to their rooms because the residents have limited access to the dining facility this past year.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Toured community
Memory Care
July 30, 2019
5.0
[Name removed], the head chef conducted our tour and she was amazing. Answered all my mom's questions and even ate lunch with us. Food was delicious. My mom wanted a place where she could walk outside without being in the heart of the city.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
December 22, 2017
5.0
Verified Review
Beautiful, big rooms with lots of light
I toured this facility when looking for a place for my Mom. The facility is brand new so it’s very bright and shiny. Everything’s new and looks super fancy. The marketing person that showed us around was very professional and seemed to know a lot about what the facility had to offer. The rooms looked beautiful and were big enough to feel comfortable and very bright. The rest of the facility had lots of windows to let light in and was very clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Gardens at Town Square
December 28, 2017
Thank you so much for your glowing review! We hope to welcome your mom as a new resident in the future!
anonymous - Toured community
Memory Care
May 3, 2017
5.0
Super nice place, a great fit other than it is not a walkable neighborhood. Would be a good place when [Removed] is a little older. She still wants to lead an active lifestyle.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
April 27, 2017
5.0
Verified Review
A wonderful place to live!
My loved one's experience at The Gardens is going great! The facility is clean and the staff is friendly. This is a wonderful place for my loved one to live!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
April 21, 2017
4.0
Verified Review
One of our top choices!!
This was one of our top choices of different communities that we had looked at for my loved one. They had a lot of great amenities available to all of there residents and a wonderful dinning experience. The staff was also very polite during our visit and made sure not to make us feel too pressured. There was just not enough memory care help that she would have needed in this facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Resident/client
Memory Care
March 20, 2017
4.0
Verified Review
Very good food!
The Gardens at Town Square has been a good fit for my husband and I. There have been a couple of things that we are not satisfied with like the counter space and the older appliances. I think when they built the place they had in mind that everyone would have their meals in the dining area. Other than that, things have been going well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Loving daughter - Family/friend
Memory Care
February 8, 2017
2.5
Do your homework, be prepared!
My review is for Memory Care. After living at the Gardens independently, our mom was very suddenly moved to memory care. We were unprepared for other options at the time, so our advice is BE PREPARED. DO YOUR HOMEWORK. After two years, it was delicately suggested that mom would probably be happier elsewhere. Why? Her advanced dementia was causing problems in the dementia area. That is my biggest gripe. Staff is ill prepared to deal with advanced dementia patients unless they are drugged and compliant. Due to our moms religious views, we used only the lowest level of drugs. We actually got a phone call asking us to come over because mom was yelling and had soiled herself. At almost 6K a month, they damn well had better be trained how to handle this, but they weren't. And no, we did not go over. Care is limited to what the patient will allow. So, inch long toenails, no shower for over a week (we actually showered her when we'd visit), lost weight because she did not want to get out of bed, UTIs because she was not toileted frequently enough. The care is a la carte and believe me, it adds up FAST! The staff means well, but there's a high turnover and residents don't have a chance to get used to anyone. The manager position changed three times in two years. The topper for us was while waiting for furniture movers in the lobby, I ran into the manager and went to say hello. She did not ask about mom, so I told her that she was doing very well in her new place. The woman did not even know mom had moved. TWO DAYS LATER!!! Like I said, do your homework.
Cleanliness
5
Friendliness
3.5
Value for Cost
1.5
Care Services
1.5
Activities
4
anonymous - Family/friend
Memory Care
December 6, 2016
5.0
Verified Review
Everything has been wonderful !!
I have no complaints about the care my loved one has been receiving so far from this community. The staff all have been wonderful and have made sure to accommodate her needs as best as possible. She has had no complaints about the food and has really enjoyed the various activities they provide the residents throughout the week.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 7, 2016
5.0
Verified Review
A Walk Around The Community
I was given a good tour that I liked very much but I did not think it would work for us. The community seemed to not be able to give the right level of care. It was too urban for my loved one. After talking it over, this was not an ideal location. Otherwise, it looked very nice and is very clean. The interaction I saw seemed good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

Neighborhoods
around The Gardens at Town Square

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Frequently Asked Questions
about The Gardens at Town Square

The Gardens at Town Square offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Gardens at Town Square 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (425) 688-1900 to reach a resident at The Gardens at Town Square.

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Overlake Terrace community exterior

Overlake Terrace

2956 152nd Ave NE, Redmond, WA 98052
Starting at $X,XXX+ monthly
8.2
Review score
44 reviews
8.2
Review score
44 reviews
5 star
66%
4 star
25%
3 star
7%
2 star
0%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
Nestled amongst the tall evergreens of Redmond, Overlake Terrace takes advantage of its suburban surroundings. Our accessible yet scenic location makes our community a wonderful place to call home. Overlake Terrace is dedicated to the belief that mature adults deserve to live in a caring...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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