Trinity Hills of Knoxville

27 Reviews

• (8)

  A Place For Mom

• (19)

  SeniorAdvisor.com

Very nice facility. Friendly support staff. Staff keeps me informed of any status changes with my mom and dad. Dealing with Covid-19 has been a challenge but Trinity Hills is doing a great job.

This is a good place and the staff is good. They have changed the director this year and that has helped. I am happy that my mom is there. Room sizes are good, and the food has been worse than normal due to covid. They are getting food in their rooms and sometimes it can be cold. I would recommend this facility to others.

We did not have a good experience at this facility. We were “sold” into the facility assuring us that if our father’s health declined they would be able to accommodate him. That was a lie! We always worried about my father’s care during the nights and weekends. There was such a great turnover of staff that for a while I didn’t know anyone on nights and weekends! They used temp agencies which didn’t know the residents and put them in harm’s way! If a resident can assist themselves and has a good mind this facility may be okay otherwise I would look elsewhere. Also, if a resident does need assistance they will be charged for every little thing and most likely won’t receive the services. We had our problems there and I wouldn’t want to see someone else go through what we did! One last thing, my father sustained 3 falls in 8 days! That’s what took him down. Think twice before using this facility.