Trinity Hills of Knoxville

We did not have a good experience at this facility. We were “sold” into the facility assuring us that if our father’s health declined they would be able to accommodate him. That was a lie! We always worried about my father’s care during the nights and weekends. There was such a great turnover of staff that for a while I didn’t know anyone on nights and weekends! They used temp agencies which didn’t know the residents and put them in harm’s way! If a resident can assist themselves and has a good mind this facility may be okay otherwise I would look elsewhere. Also, if a resident does need assistance they will be charged for every little thing and most likely won’t receive the services. We had our problems there and I wouldn’t want to see someone else go through what we did! One last thing, my father sustained 3 falls in 8 days! That’s what took him down. Think twice before using this facility.

It's really sad how you get pipe dreams told to you to get you in the door and once in, things change rapidly. My mom hasn't been there for a month, and she's already different. She stays drugged up, but I'm told that there's no change in her meds. She's like a zombie each time I come to visit. The staff stays quiet due to fear of reprimand. It's time for a call to the state and have them to investigate this issue. I refuse to keep seeing my mom like this.

One of my top choices. This could be the place.