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Memory Care
About Assisted Living

Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

Complete guide to assisted living
About Care Homes

Residential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.

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Veterans Resources

VA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.

Guide to VA benefits for long-term care
About Home Care

Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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About Independent Living

Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Complete guide to independent living
About Memory Care

Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Complete guide to memory care
About Nursing Homes

Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

Complete guide to nursing homes
About Senior Apartments

Senior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.

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American House West Knoxville

8024 Gleason Dr, Knoxville, TN 37919

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American House West Knoxville community exterior
American House West Knoxville in google map
street view of American House West Knoxville
anonymous - Child of resident/client
5.0
Perfect staff

Elmcroft was not the fanciest nor nicest place that we visited but the staff was just fantastic and that is why we chose Elmfroft over the other communities. ... Read more

Read all reviews

About the community American House West Knoxville

Lease by October 29 and get $1,000 off your rent for the first three months. THAT’S A SAVINGS OF $3,000!*

We are continuing to admit new Residents, where possible and appropriate, to help residents and families in need. We will do all we can to help those who are in need of our services now and always.

We are now offering Virtual Tours of our communities via Skype, Zoom and Google Duo. If you’re interested in learning more or want to get your Virtual Tour set up let us know. We look forward to you experiencing our Elmcroft community without having to leave your home!

Welcome to Elmcroft of West Knoxville, located in Knoxville, Tennessee, offering exceptional assisted living and Alzheimer's and dementia care options for seniors.

Elmcroft of West Knoxville is an intimate, senior living community designed to provide optimal comfort, care and privacy. Some features include:

Private and shared assisted living and memory care apartments
Charming, home-like community settings
Common areas for socializing, dining and entertaining
Easy access for those with limited mobility
Chronicles memory care program
Signature Programming: Vitality Club, Walking Tall, and Second Wind Dreams

Our carefully selected and trained...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
American House West Knoxville is a community within American House properties.

Pricing for American House West Knoxville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at American House West Knoxville

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice Available On-Site
Doctor
Podiatrist
Physical Therapist

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Cable or Satellite TV

Community Amenities

Memory care services

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Transporation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Services

Beautician
Grocery Shopping and Errands
Housekeeping
Laundry Service / Drycleaning

Pets

Cats Allowed
Dogs Allowed

Primary language spoken by staff

English

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

Reviews for American House West Knoxville

4.1

(35 reviews)

Write a Review

Cleanliness

4.2

Care services

4.1

Staff

5.0

Meals & dining

4.5

Activities

4.1

Value for cost

4.1

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1-20 of 35 reviews
5.0
September 30, 2021
anonymous - Child of resident/client
Verified Review
Perfect staff

Elmcroft was not the fanciest nor nicest place that we visited but the staff was just fantastic and that is why we chose Elmfroft over the other communities.


5.0
January 22, 2021
anonymous - Child of resident/client
Verified Review
We are extremely pleased with them

We think the place is absolutely wonderful we give them 5 stars across the board. They have done a very good job with our loved one. We have been extremely pleased with everything they have done. They are very open and have kept the lines of communication with us whenever there are any issues.


5.0
September 25, 2020
Curtis - Loved one of resident/client
We love Elmcroft of West Knoxville

We love the people at Elmcroft of West Knoxville. They love and take great care of our parents.


3.0
September 25, 2020
Kim - Loved one of resident/client

I do understand everything changed with COVID but communication is poor. Even after they say they will do something and have capabilities of doing so... they just don’t do it.


0.5
April 1, 2019
Blanche - Loved one of resident/client
Stay away

Stay away. Not enough help. help is horrible. Food is horrible. My mom lost 35 pounds in one year. I'm moving her ASAP. State should come in to inspect. Always short handed. This place is horrible


5.0
November 20, 2018
anonymous - Toured community

The number one thing that stood out to me during my tour was how happy the residents were. That spoke volumes to me!


5.0
June 13, 2018
anonymous - Toured community

I recommend Elmcroft of West Knoxville as a "Must Visit" facility. This is yet another facility that has a majority of tenured staff.(this is something very important) The entire management staff has over 10 years of service here and most of the Care Staff has around or over 10 years of service as well. They have 24/7 nursing staff on-site. (this is also very important) They have pendants and pull cords for emergency's and they input all meds and health issues directly after visiting residents on the wall mounted computer kiosks located in every hallway.


3.0
April 30, 2018
anonymous - Loved one of resident/client
Improvements Needed

My Mom is presently living at Elmcroft in West Knoxville. She has lost 40 pounds because the food is so bad. The aids are also the kitchen staff and they don’t know what they are doing. I have eaten there twice and after went to Chick-fil-A. They have lost a lot of my Mom’s laundry so I do her laundry every week. After one of her falls when Mom pushed her alert she sat and sat. Then she crawled to her phone and called me and I called the desk. Only then did she get help. She will continue to live there and hopefully whoever reads this review will make changes. Prove it Elmcroft.


2.0
January 5, 2018
Michele feral - Resident/client
Stay away

When you first arrive, Everyone is nice. Then once you move In, it takes forever to get help. It seems as though they are short staffed constantly. The food is horrible. The kitchen help doesn’t know what they are doing. This has been an ongoing problem for years and doesn’t get corrected. It is horrible!!


4.0
June 29, 2017
anonymous - Toured community

Looked very nice. Was clean and well kept. Everyone was friendly. We are just beginning our search, so have little other comparisons at this time.

Response from American House West Knoxville

September 29, 2017

Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us.


5.0
June 1, 2017
anonymous - Loved one of resident/client
Verified Review
Strong program!

My loved one's stay is going very well! The staff are sure to take great care of my loved one, and the housekeeping staff are sure to keep the facility well maintained. They have an ample dining room and great meals. The facility also holds many residents and has several activities, which is great for my loved one because she is very social. We find that, overall, Elmcroft has very strong programs, which help my loved one significantly.

Response from American House West Knoxville

September 29, 2017

Thank you for your positive review! We are so glad to hear that your experiences have been pleasant. We appreciate you taking the time to share your experience and we want to let you know that we love having your loved one here.


4.0
May 22, 2017
anonymous - Toured community
Verified Review
A very nice place!

During my search for a good place for my friend, I toured Elmcroft of West Knoxville. A young lady took me around the kitchen area, hallways, in common areas and everything seemed pretty clean. Everyone was friendly and helpful, but it was not what we were looking for.

Response from American House West Knoxville

September 29, 2017

Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us. We are sad to hear you went a different direction.


5.0
May 10, 2017
anonymous - Loved one of resident/client
Verified Review
Mom's care and comfort

The care at this community is very nice and caring. They have alot of options on the meals. I like knowing that this community is clean and safe for her. I like knowing the that she is involved with the activities that are offer and is participating with the other residents. I would recommend this community for the care and value for other loved ones .

Response from American House West Knoxville

September 29, 2017

Thank you for the kind review! There is no greater honor than to be trusted with a very special member of your family.


5.0
April 22, 2017
Susan Hind - Toured community
Verified Review
Happy daughter

The Staff at Elmcroft have been exceptional with transitioning my mom into Memory Care.


4.5
February 27, 2017
Webster11 - Loved one of resident/client
Compasionate care

My family searched at length for a place that would assist us in keeping Mom & Dad together for as long as possible. The challenge was that Dad was mentally and physically sound for a man of 94 and Mom has Alzheimer's. The management and staff at Elmcroft worked diligently to accommodate their needs and did so with kindness and compassion. Because of their flexibility and attentiveness Mom and Dad were able to remain together in a fun and caring environment until Dad's passing this past January 6th. Mom is now in Heartland Village, the memory care facility, where she continues to enjoy her time in activities with other residents and attention and affection from the staff. The team at Elmcroft was a blessing to our family during a very difficult time of transition and for that we are grateful.


0.5
January 8, 2017
Rhonda Brockett - Loved one of resident/client
Verified Review
Keep looking- pass this one up

These people appear compassionate when they want to sell you a living space. However, when things didn't work out with my dad, they decided 3 days (!) after the incident to transfer him to a senior mental health unit at their convenience with no regard for his welfare. He had forgotten all about the incidence as nothing had been changed in his routine since, so was totally confused & disoriented when they decided to move him at 8 at night with no explanation. Also, my dad's meds that we brought to Elmcroft for them to dispense were NOT returned to us when they abruptly discharged my dad- we asked for a letter stating they had thrown away these meds so that we could get some more from insurance but were told no. They could have called us to come & get them when they discharged my dad. Another example of arrogance and incompetency ! The last straw was asking to see medical records- we were refused on 2 occasions. I have filed complaints with the state board in charge of this facility. This place showed me why senior living industry as a whole is frequently under the microscope of legislators. In closing, I must say that the worst meal I ever had was in the dining room of this facility. It gagged me. Keep looking....

Response from American House West Knoxville

September 29, 2017

Rhonda, we are so sorry to hear this. We take these matters very seriously. We encourage you to call our Ethics Hotline at [removed]. With that said, we do have new management in place and we are more confident than ever that we will continue to enrich the lives of the residents. Again, we do apologize for your negative experience.


2.0
January 4, 2017
anonymous - Toured community
Verified Review
I was not impressed

This community felt like a nursing home atmosphere and there was a smell of urine in some places. It did not feel like an inviting place. There was not a lot of nice scenery around the community.

Response from American House West Knoxville

February 24, 2017

We're troubled to hear you feel this way. We take great pride in being a home-like community with a team that is committed to providing the highest level of care and service to our residents and families. We hope you will call our community directly to discuss your concerns in more detail - [removed].


5.0
May 2, 2016
anonymous - Toured community

Really liked the facility. We had a meeting with them and toured the facility. We really like Elmcroft. We asked them to be up front with us about taking mother. We did not want to have to move her twice. They did an assessment on mom in two days. They are not about to accommodate mom's physical limitations. My sister and I really liked Elmcroft facility and staff.


5.0
October 24, 2015
anonymous - Loved one of resident/client
At Great Place for Parents late in Life

Always concerned about the people who live at the home with everyday needs. They involve the family and ask our opinions which are great. Keep up with what is going on with each person. Activities are great and exercising the people who living at the home with their minds and bodies. We always feel like they are concerned for our needs as much as our mothers needs.


4.5
August 27, 2015
anonymous - Loved one of resident/client
Verified Review
very comfortable

I was very comfortable having mom at Elmcroft of West Knoxville. I know she received good care at that facility. Everything was as good as I expected it to be. We would definitely use them again.


Neighborhood around American House West Knoxville

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Frequently Asked Questions about American House West Knoxville

American House West Knoxville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

American House West Knoxville has received an average review rating of 4.1 based on 35 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.