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American House West Knoxville

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8024 Gleason Dr, Knoxville, TN 37919

8.3
Review score
59 reviews
Be the first to write a review
8.3
Review score
59 reviews
5 star
48%
4 star
20%
3 star
15%
2 star
5%
1 star
12%
See all reviews
8.6
Review score
2444 reviews
55 facilities
For pricing & availability:
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American House West Knoxville
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American House West Knoxville
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Teresa B
-
Child of resident/client
5.0
Family Feel Atmosphere!
Everyone is welcoming & a family feel atmosphere! I come to visit my Dad & the staff knows me by name. Whenever I've had concerns about Dad's care, the staff is there to listen & give solutions to help! The building has been remodeled inside & so beautiful! I highly recommend that you ta

About the facility
American House West Knoxville

This enticing community sits on well-manicured grounds within the bustling city of West Knoxville, Tennessee. Residents enjoy easy access to all the city's great shopping, dining, and cultural attractions. American House West Knoxville offers memory care and assisted living services within a community of well-appointed apartments, with three chef-prepared meals served daily. Residents can relax in the cozy common areas next to the fireplace, or enjoy beautiful views from the garden courtyard or the deck. There is also a billiards room for games, and movie fans will enjoy the theater room, which often hosts live entertainment. The community even has its own beauty salon and barbershop, so that residents can look their best.

State Classification

American House West Knoxville is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.

Tennessee Facility Inspection Reports

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Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for American House West Knoxville

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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American House West Knoxville
American House West Knoxville

8024 Gleason Dr, Knoxville, TN 37919

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Trinity Hills of Knoxville community exterior
Trinity Hills of Knoxville

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8.3
Review score
59 reviews
8.3
Review score
59 reviews
5 star
48%
4 star
20%
3 star
15%
2 star
5%
1 star
12%
9.9
Review score
69 reviews
9.9
Review score
69 reviews
5 star
82%
4 star
10%
3 star
4%
2 star
0%
1 star
4%
9.7
Review score
38 reviews
9.7
Review score
38 reviews
5 star
69%
4 star
18%
3 star
8%
2 star
0%
1 star
5%
9.6
Review score
56 reviews
9.6
Review score
56 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at American House West Knoxville

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Gluten-free
  • Guest Meals
  • Professional Chef
  • Vegetarian
  • Special Dining Programs
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining
  • International Cuisine
  • Anytime Dining

Room Amenities

  • Ground Floor Units
  • Garden View
  • Cable or Satellite TV
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Barber Shop
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Library
  • Main Street Shops
  • Central Fireplace

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Fitness Center
  • Raised Garden Beds
  • Piano or Organ
  • Billiards Lounge
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English
  • Spanish
  • Mandarin

Activities

  • Forever Fit
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Other Religious Services
  • Book Club
  • Walking Club
  • Holiday Parties
  • Birthday Parties
  • Happy Hour
  • Bridge Club
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Dances
  • Live Musical Performances
  • Protestant Services
  • Yoga / Chair Yoga
  • Cooking Classes
  • Christian Services
  • Quilting or Sewing Club
  • Catholic Services
  • Live Well Programs
  • Resident Band or Musicians
  • Wii Bowling
  • Karaoke
  • Intergenerational Programs
  • Brain fitness / Dakim
  • Gardening Club
  • Stretching Classes
  • Community Service Programs
  • Activities On-site
  • Visiting Chaplain or Priest
  • Current Events Club
  • Trivia Games
  • Cooking Club
  • Cards / Pinochle Club
  • Reminiscence Programs
  • Art Classes
  • Activities Off-site
  • Choir / Singing Club
  • Community Service Organizations
  • Montessori Programs
  • Men's Club
  • Bible Study Group
  • BBQs or Picnics
  • Qi Gong
  • Wine Tasting
  • Sensory-based Programs
  • Visiting Rabbi
  • Light Therapy Programs
  • Tai Chi
  • Educational Speakers / Life Long Learning

Reviews

for American House West Knoxville

8.3Review score59 reviews
8.3
Review score
59 reviews
5 star
48%
4 star
20%
3 star
15%
2 star
5%
1 star
12%
American House
8.6
Review score2444 reviews55 communities
Write a review
A Place for Mom has scored American House West Knoxville with 8.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, American House West Knoxville has 59 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.2
Care Services
4.0
Staff
4.0
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored American House West Knoxville with 8.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, American House West Knoxville has 59 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
American House
8.6
Review score2444 reviews55 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Jim
Memory Care
August 14, 2024
1.0
Violation of Residents privacy
Overall we loved the facility and the staff was friendly. However mom passed and the staff on duty was not professional one of the caregivers was on video call talking about mom to a friend and this has happened several times over the last 5 months. This same caregiver also speaks poorly of residents and new staff members to other caregivers and I have heard them several times as I came down the hall. During move out the next day management did not have time to speak with us so we could address the issue we had.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
July 25, 2024
3.0
Verified Review
"Things to Know"
The location is very convenient and I am content with my choice. Everyone is nice & there are a few of the Staff members that are genuinely wanting to be helpful. They had some staffing issues this year, but have tried to hire better people. I'm sure that's challenging in today's world. I believe the best advice for those inquiring about Assisted Living is to develop good relationships with Staff members. Also I have tried to maintain patience & a calmness with the Staff, Supervisors & especially my challenges with my Dad.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Response from American House West Knoxville
August 2, 2024
Thanks so much for your feedback. We appreciate you being open and honest with us.
Katie G - Family/friend
Assisted Living
July 18, 2024
1.0
Terrible food
The RAs are wonderful. The nurses are great. Management is terrible. The food is terrible ever since the newest dietary manager took over. My mom has complained several times only to be ignored. Not only is the quality bad, they regularly run out. About a month ago on Memorial Day, they had cereal for breakfast. I asked the cook why and she told me she was out of everything. No eggs, no bacon, no bread, no oatmeal. You could tell the girl was stressed and had no control over the situation, and it’s definitely not her fault. She’s quit at this point, I’m assuming because of management. The same vegetable blend is served every day. There’s regularly no dessert when the “manager” works. I had lunch with my mom recently when she was cooking and found her long greyish hair in my moms plate. Another time she was served chicken that was burnt on the outside but raw on the inside. It’s seriously something every day. The problem isn’t the cooks. I only ever have these issues when the manager is
Cleanliness
3
Friendliness
1
Care Services
3
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from American House West Knoxville
September 20, 2024
Katie, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marsha, at mleonard@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Brian Bartos - Resident/client
Assisted Living
July 9, 2024
1.0
This is a criminal bad business enterprise.
I wouldn’t send my dog to this [profanity removed]. Lying, cheating pieces of garbage. Lawsuit pending. Sales and general manager practice business tactics and this company should not be allowed to to business anywhere.they sent their director of nursing to my home to evaluate my mother. When we showed up to move her in they denied access saying it was a violation of state law to place her with her medical conditions. They had no problem asking and receiving a check for [removed] after their medical assessment but refused to refund full amount. I’m in the process of failing complaints with the BBB and the state. Trying to have there license revoked in Tennessee for their practices. Do not send a love one here.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
July 8, 2024
2.0
Verified Review
Did not meet expectations
The cleanliness and friendliness of the staff is phenomenal. Food selection was not as promised and rarely ever matched what was on the published menu. They said their policy was to "lay eyes" on dad every 2 hours every day, but that did not happen with any regularity. He often missed meals or events because he was asleep in his room and no one came to remind him. I don't believe it's because they didn't care, they love him, but they don't seem to have enough staff consistently to cover the events and procedures promised. Scheduled events are often cancelled or cut short due to staffing issues. Weekend events never happen. We have spent several hours there on weekend days and not a staff member in sight, no activities that are listed on the calendar, no one at the desk or office. They have a beautiful chapel and we were told there were several different types of services to choose from (catholic, Baptist, Methodist, etc) but when we went to look for them the nurse on duty said they don't do those anymore. Just didn't live up to our expectations from what we were told when moving dad in.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
1
Value for Cost
2
Response from American House West Knoxville
July 9, 2024
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marsha, at mleonard@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Nancy R - Family/friend
Assisted Living
May 7, 2024
5.0
Verified Review
Great choice.
I loved the staff there. They were so good to my loved one. They do so many great activities for the residents there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
May 10, 2024
Nancy, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Teresa B - Family/friend
Assisted Living
December 15, 2023
5.0
Family Feel Atmosphere!
Everyone is welcoming & a family feel atmosphere! I come to visit my Dad & the staff knows me by name. Whenever I've had concerns about Dad's care, the staff is there to listen & give solutions to help! The building has been remodeled inside & so beautiful! I highly recommend that you take a tour & get to know the staff! They genuinely care about their residents & family. You will see for yourself. And now that it's December, everything is decorated beautifully for Christmas!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 13, 2023
3.0
Verified Review
Room for improvement
I would suggest that Administrative Staff return phone calls when requested. Not to chitchat, but be willing to answer a serious question regarding the resident. Overall, I would recommend American House West Knoxville to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House West Knoxville
December 14, 2023
Thanks so much for your feedback! We appreciate you being open and honest with us.
Anonymous - Family/friend
Assisted Living
November 2, 2023
3.0
Verified Review
Experience at American House
There's no night nurse and there is only one person at night for the facility. The staff tells me there's not enough help and they are overworked. Cleaning and laundry and bed changing is not once a week. Dishes pile up in the room. Laundry takes forever to get. I know, they've had issues with hiring people. The food is good. The every day caregivers seem friendly enough. They are short staffed in the dining hall. You get food, no silverware, you get food, no drink. They told me on the tour that a food request on paper would be given every day. I've only seen it twice in 3 months. Sometimes the menu posted is not what's served. Management tells me everything will be taken care of...it is eventually...again. I think its lack of staff or maybe they don't get paid enough. A couple of people respond in a timely fashion. On tour, they said I would get an email or newsletter updating me on things going on in the facility. Its never happened. They do post the menu and monthly calendar in the main hall. I've requested a copy of the menu for the room. Never happened. On the upside. For the most part, I know my loved one is safe. She gets 3 meals a day and her meds are regulated. The price is good. But sometimes I have to wonder what's going on there... I truly feel it's a staffing issue. I hate to sound so negative. I was really hoping for a wonderful experience! However, your loved one needs to be checked on to make sure things are being taken care of. I hope American House can turn things around. At this point, it would be difficult to recommend. I do believe that the staff that is there tries their best under difficult circumstances.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Response from American House West Knoxville
November 3, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marsha, at mleonard@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Bill G - Family/friend
Memory Care
October 13, 2023
5.0
Great place
I had my grandmother at this facility. I would not have chosen anywhere else to place her for the last month of her life. The nurses, Managers, and care staff ensured she was well taken care of. I am grateful for the time they spent and loved her during her time there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
October 17, 2023
Bill, we are so sorry for your loss, but we really appreciate you taking the time to share your feedback and being so open with us. Thank you so much for your 5-star review!
Anonymous - Family/friend
Memory Care
October 11, 2023
1.0
Verified Review
Not recommended
My loved one was previously a resident at American House West Knoxville and it was NOT a good experience. There were so many issues: short staffed and using a temp agency, caregivers sleeping during their shifts, missing items, no access to snacks, no place for the Assisted Living residents to go outside and my loved one wasn't allowed to go out due to lack of staff, my loved one was left in the bed and not helped to the bathroom, cold food, and the list goes on. I would not recommend American House West Knoxville to others.
Response from American House West Knoxville
October 13, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Marsha, at mleonard@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Tammy G - Family/friend
Assisted Living
August 3, 2023
5.0
Best care
The staff at this facility is amazing. It's a beautiful environment and my family member is extremely happy. Will highly recommend to anyone for their loved ones. They go above and beyond for our loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
August 4, 2023
Tammy, thank you for your 5-star review of our community! We appreciate your feedback!
Billy G
Assisted Living
July 22, 2023
5.0
Great experience
I am the grandson of a resident currently at American House West Knoxville. If my granny is having a bad day or just not herself someone calls me and lets me speak to her and I can usually cheer her up. Her room is always clean, she is always nice and neat, her hair is done at the beauty shop, and she is loved by all the staff. She wasn't eating well at home and now she can not wait to get to meals because the food is great and she likes the restaurant vibe she gets because they have servers. The DON and ED are nurses so they are very helpful with and questions I ever have and make sure it is ran very smooth. They also have nurse who have been there for 7+ years. The facility is very nice and clean. I had toured other places and everyone said bad things about American House West Knoxville, they were the only community who didn't bad mouth anyone else. I liked that about them too. I think new management has it going how it should be and like a oiled machine. I am pleased with them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
July 25, 2023
Billy, thank you for your 5-star review of our community! We appreciate your feedback. We appreciate your positive feedback and for taking the time to post this review!
Anonymous - Family/friend
Assisted Living
July 22, 2023
5.0
Wonderful Community
My 88 year old grand mother is currently living in this community. Admission process was smooth, quick and everyone so helpful. They are so knowledgeable about resources for VA benefits and other community resources. Staff is amazing, greets you with a smile and is always working. The Management team is always walking the floors to ensure things are running smooth. This has been a huge adjustment for my family and my grandmother but without the wonderful staff we couldn't have done this. The facility is clean, beautiful, great atmosphere, great activities, and delicious food. I am so glad to be a part of this family and so thankful we choose them for my grand mother. I stay informed from the Wellness Director of any changes and just updates of how she is doing and someone is always in communication with me about her. I know American House West Knoxville has what it takes. I have toured many facilities and they were the friendliest, cleanest, and most knowledgeable about care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
July 25, 2023
Your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Anonymous - Family/friend
Assisted Living
July 21, 2023
5.0
A Community on the Rise
My Mom lives here and I have to say I am just so pleased with the direction this community has taken since [name removed] has taken over as Executive Director. She cares about the residents so much and they really seem to have the right team in place now. The food options are much better and there are always extra choices if they don’t like what is offered. The activities director goes all out with decorations for events. The community smells good and is very clean, the staff is so friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
July 24, 2023
Thank you for your 5-star review of our community! We appreciate your feedback!
Linda L - Family/friend
Memory Care
July 13, 2023
4.0
[name removed] review of American House
My Mother is 99 years old and had always resided in her own home. Needless to say, moving into the Memory Care unit was a big transition for her….and us. We searched for a place that would keep her safe, clean, and loved. After doing an extensive search of Memory Care centers, we found American House to be the best for us. Staff has taken a personal interest in helping Mother transition to her new home. [name removed],, the Memory Care manager, has his office right in the middle of the unit and therefore is a clear presence on the floor. Whenever we have a question, he cheerfully finds the answer. He pays attention to both the mental and physical needs of the residents. Since she arrived, Mother has been provided physical therapy which reduces her chance of a fall. We highly recommend American House as a place that takes care and loves their residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from American House West Knoxville
July 17, 2023
Linda, thanks so much for your feedback! We appreciate you being open and honest with us.
Anonymous - Family/friend
Assisted Living
July 12, 2023
3.0
Verified Review
our families experience
The cleanliness became a problem due to the inability to keep workers. The quality of with the new company declined - lost staff and staff quit working as a team. The initial staff were friendly but as new staff arrived they (CEO didn't bother to know patients names, but eventually was fired and left). The meals varied again, some issues was not have a chef months at a time. The activities were great, until the director of activities left. The cost went up for lesser value and that is when we left. The overall value as of [date removed] would be a 1. The community lacks amenities and design of newer facilities. In other words, during the transition of ownership things fell apart and almost all of the staff turned over. They kept promising "to get better," but I couldn't count it so I moved my spouses. It is a beautiful old campus in a lovely neighborhood.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
4
Value for Cost
1
Response from American House West Knoxville
July 14, 2023
Thanks so much for your feedback. We appreciate you being open and honest with us.
Chelsea H - Family/friend
Memory Care
July 10, 2023
5.0
Wonderful
I don’t know what I would have done if it hadn’t been for [name removed] and [name removed] at American House West Knoxville. My mother in law has advance dementia and it was so hard for us to be with her 24 hours a day with work. I looked and called every where trying to find help and all I would get was sorry we can’t help. [name removed] and [name removed] went above and beyond to help us and got my mother in law the 24 hour care she needed. They are angels on this earth for sure
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
July 12, 2023
Thank you so much for your feedback, Chelsea! We are honored to serve your family!
Anonymous - Family/friend
Assisted Living
July 6, 2023
3.0
Verified Review
Review for American House West Knoxville
I would caution others to research carefully their options. While I believe America House is on the right path, they are still experiencing staffing difficulties. The rooms were fairly equivalent, but large windowsills at American House won me over. Since then, the place has been in turmoil, with probably 75% staff turnover from the top down. Activities are sparse because of staff at that position either quitting or being fired. Cafeteria issues are prevalent because of turnover and inconsistent meal planning and choices. However, my mother enjoys her friends there, the staff treats her royally, she has a set routine, and at 97 she does not want to move.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
3
Response from American House West Knoxville
July 7, 2023
Thanks so much for your feedback. We appreciate you being open and honest with us!
Heather - Industry reviewer
Assisted Living
June 23, 2023
5.0
Friendly, clean, and caring!
Every experience I have had at this community, it has been clean and bright and smells nice. The staff are caring and friendly, and many love the residents like family! There are great meals, lots of things to do, and a good fellowship among the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House West Knoxville
June 28, 2023
Heather, thank you for your positive feedback and for taking the time to post this review!
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about American House West Knoxville

American House West Knoxville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored American House West Knoxville 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (865) 690-3550 to reach a resident at American House West Knoxville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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