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Memory Care
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Arbor Terrace of Knoxville

9051 Cross Park Drive, Knoxville, TN 37923

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Arbor Terrace of Knoxville Indoor Common Area
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Anonymous - Loved one of resident/client
5.0
Mom loves it

We picked this community, because the staff is more knowledagble, they offered more activities off campus, the pricing was clearer, and they had more options for the level of care provided. My loved one has really enjoyed being there, has made new friend, and is able to socialize more. They are good with checking on my loved one.... Read more

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About the facility Arbor Terrace of Knoxville

Arbor Terrace of Knoxville provides the highest quality of geriatric care and assisted living in the Knoxville, Tennessee area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At Arbor Terrace of Knoxville, both residents and their families enjoy peace of mind, knowing that the Arbor Terrace staff is providing the best in life €” with a smile.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Arbor Terrace of Knoxville is a community within The Arbor Company properties. See all The Arbor Company communities.

Pricing for Arbor Terrace of Knoxville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Arbor Terrace of Knoxville

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided
Professional Chef
Restaurant Style Dining
Gluten-free

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for Arbor Terrace of Knoxville
4.5(16 reviews)
Write a Review

Cleanliness

4.8

Friendliness

4.8

Meals & Dining

3.7

Care Services

4.5

Activities

4.7

Staff

4.7

Value for Cost

4.5

Overall Experience
12
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Date Submitted
3
5
7
Reviewer
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8
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Care Received
5
11
1-16 of 16 reviews
Sort by

5.0
Anonymous - Loved one of resident/client
Assisted Living
October 3, 2022
Verified Review
Mom loves it

We picked this community, because the staff is more knowledagble, they offered more activities off campus, the pricing was clearer, and they had more options for the level of care provided. My loved one has really enjoyed being there, has made new friend, and is able to socialize more. They are good with checking on my loved one.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

October 11, 2022

Thank you so much for your positive comments about Arbor Terrace of Knoxville! Until the next time we meet, take care!


5.0
anonymous - Toured community
Assisted Living
September 13, 2022
Verified Review
Community Tour

Arbor Terrace of Knoxville was my first choice. It was just a beautiful facility. The rooms were very nice. The ambiance and longevity of the staff really stood out to me, as did the friendliness and thoroughness of the person who led the tour. We chose a place that was a little less money and felt more affordable for us, but I'm somewhat questioning that choice now. . .

Response from Arbor Terrace of Knoxville

September 27, 2022

We're happy to her you enjoyed your visit to our community. We hope to be of service to you again in the future!


5.0
Donna - Loved one of resident/client
Memory Care
August 22, 2022
Verified Review
Peace of Mind

There is no hesitation to place a loved one here. The care and the longevity of the staff sets the community apart from other communities in the area. The care that my loved one receives is personally geared to them. The staff communication with the family is good. The community sends out updates to the family about what activities our loved one has participated in. They also are prompt to send out and honest about concerns that may be happening in the community

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

August 27, 2022

Donna, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


5.0
Tracy C - Loved one of resident/client
Assisted Living
July 19, 2022
A Beautiful Supportive Place for Navigating the Challenges of Aging

I'll start with a caveat based on some of the other reviews complaining of meals served on disposable plates, etc. Because facilities like this are required by law to take more precautions than most of us during the pandemic & due to staffing shortages that every single industry is facing, you are not going to find ANY assisted living able to serve restaurant presentation type meals on fancy fine dinnerware right now. I've been in healthcare 30 years myself & have never seen more challenges in the industry. Please be gracious.... I would highly recommended Arbor Terrace. I only wish we had known about Arbor earlier. It was hard for Dad to leave his beautiful home - but there was just no way he could navigate the stairs and stay there alone anymore. But not only does he have a beautiful comfortable apartment there, I feel like we have both gained more family members in the beautiful community provided by the Arbor Terrace team. It's not just a place for Dad, it is home & family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

July 27, 2022

Tracy C, your wonderful feedback and rating mean a lot to us. Thank you for sharing your experience! Please let us know if there is anything else we can do for your family; we are more than happy to help!


2.0
Chris Judd - Loved one of resident/client
Memory Care
May 31, 2022
Misrepresented

While they have MANY good people working there, who really care about the residents, we were “lied to” and had to move my Mom. I’m sharing this in hopes of preventing others from having to go through the same pains and hassle. Their food and food service was very substandard, which was a BIG misrepresentation, during their sales pitch. Much of it canned and always served on styrofoam with plastic utensils. Their sign in/accountability system is cumbersome and inefficient. And most importantly, they couldn’t seem to pay close enough attention in administering my Mom’s many medicines and because of that, the meds most likely were frequently not working properly. Don’t make the same mistake we made. Look around. There ARE better places in the area.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

4

Staff

4

Value for Cost

2


4.0
Carolyn P - Toured community
Memory Care
October 6, 2021
Verified Review
Our tour experience

Our family had an in person tour and the tour was fine, but the reason we did not choose Arbor Terrace was because their memory care unit is on the third floor and we just did not feel comfortable with that.

Response from Arbor Terrace of Knoxville

December 21, 2021

Carolyn P, thank you for your review and high star rating; we are happy to pass along your comments to the team here at Arbor Terrace of Knoxville. Have a great day!


5.0
Kimberly B - Loved one of resident/client
Assisted Living
May 28, 2021
Verified Review
I would definitely recommend, it is a great place for your loved one

The staff members here are very friendly, and the meals are pretty good. They activities are great, everyone there has been vaccinated so they are able to go out and about. It is a little expensive, but the services, friendliness of the staff and their communication is 100 times better then our previous community and completely worth it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

December 29, 2021

Kimberly B, we're glad you had such a wonderful experience with us! Thank you again for leaving us this review!


3.0
anonymous - Loved one of resident/client
Assisted Living
January 19, 2021
Verified Review
3 on a scale of 5

I would want others to know that part of the reason for my ratings was that they have been quite understaffed since the pandemic. They do not have time to spend with residents anymore so if she needs any type of help it takes forever to wait. The main issue that I have is the food that they serve, they give lots of sandwiches for meals. The food they serve is pretty much just industrial, the quality is not good and it is not freshly made. They are not well balanced and portions are small. I have been taking her meals since she will not eat it. Since covid she has not been able to come out of her room at all so she is not getting any exercise recently whatsoever. As far as the nursing care, they are good and they check on her and make sure she is doing well. They have also been good about communicating with me if there are any issues.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

2.5

Activities

No data collected

Staff

4

Value for Cost

3

Response from Arbor Terrace of Knoxville

December 29, 2021

Thank you for taking the time to leave this review; we appreciate your feedback! We would like to have a better understanding about your experience. Please reach out to us at (865) 670-4111 at your earliest convenience and we will do our best to resolve this with you.


5.0
anonymous - Loved one of resident/client
Memory Care
November 30, 2020
Verified Review
Highly recommend, great caring people

I would highly recommend Arbor Terrace of Knoxville to anyone who is looking. We really enjoyed my dads stay here for his last year of life. The staff members were very friendly and you can tell they really cared about my dad.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
July 30, 2018

I was very impressed with Arbor Terrace. All meds and health updates are entered on the computer directly after the resident has been checked on. This facility has both outside and inside video cameras, many do not. I'm very impressed with the training of all new hires. They have to interview with every department head and have a complete background check. Most of the staff here are tenured and have worked here at least 5 years and many have 10 years of service.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

August 6, 2018

Thank you very much for your feedback. We are always striving to be the best, and this goes a long way in helping us understand what we are doing well and need to continue to do in the future. Thank you for taking the time to share your experience.


5.0
anonymous - Toured community
Memory Care
June 13, 2018

I was very imoressed with Arbor Terrace. All meds and health updates are entered on the computer directly after the resident has been checked on. This facility has both outside and inside video cameras, many do not. I'm very impressed with the training of all new hires. They have to interview with every department head and have a complete background check. Most of the staff here are tenured and have worked here have at least 5 years and many have 10 years of service.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

June 15, 2018

Thank you very much for your insight. We take great pride in having what we feel is the best staff in senior living today. We are so glad we could meet your high standards!


5.0
anonymous - Toured community
Memory Care
January 25, 2018

Very impressive. The thing that stood out most to me was the long term tenure of many of their staff. They love working here and they love seniors. I think this would be an excellent choice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
April 20, 2017
Verified Review
Care for family

We toured this community and we were so impressed with the menu. We liked the staff and the community were very clean and maintained. They had great entertainment when we toured the community. This is a nice community. Families might want to see the community for the care and the cost. They did not have a lot of men at that this community. Families might consider a tour of this community

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Arbor Terrace of Knoxville

April 27, 2017

Thank you for touring our community and for your comments. Your feedback is very important to us and if there is anything we can do in the future for you or your loved one, please let us know. Tami Cumings, Senior Vice President of Sales


4.5
anonymous - Loved one of resident/client
Memory Care
September 1, 2015
Verified Review
We are pretty pleased with it so far.

We are pretty pleased with it so far. All the people we initially made contact with, seems to be real enjoyable to work with. They are very open about things. Seeing the staff's interaction with the residents, seems like more of a family than just a job. The other residents seem to be pretty welcoming. He loves the food there. They have him going from one activity to another, and they keep him pretty busy. They were pretty similar in price to everything.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
B S - Toured community
Memory Care
June 10, 2014
Verified Review
Nice looking community

We toured this community when we were looking into care options for my loved one. I really liked the look of this community. It was a beautiful facility, and the staff all seemed very friendly and professional. Unfortunately it was a bit too far for us to consider it as an option, but it is definitely worth a look!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Daughter - Toured community
Memory Care
November 12, 2013
Verified Review
Seemed Nice

This seemed about the same as the other two places that I saw. It was clean, the staff was friendly and the price was about the same. It seemed like a good option but they didn't have any space available at the time.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3.5


Neighborhood around Arbor Terrace of Knoxville

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Frequently Asked Questions about Arbor Terrace of Knoxville

Arbor Terrace of Knoxville offers Studio, 1 Bedroom and Semi-Private. Learn more.

Arbor Terrace of Knoxville has received an average review rating of 4.5 based on 16 reviews. See all reviews.

Call (865) 670-4111 to reach a resident at Arbor Terrace of Knoxville.

To reach a resident at Arbor Terrace of Knoxville call: (865) 670-4111



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.