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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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The Westland House

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36000 Campus St, Westland, MI 48185

7.7
Review score
45 reviews
Add review
7.7
Review score
45 reviews
5 star
18%
4 star
31%
3 star
11%
2 star
11%
1 star
29%
See all reviews
For pricing & availability:
(866) 374-4058
The Westland House
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The Westland House
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Dina
-
Family/friend
4.0
Review for The Westland House
The staff at the Westland House has been amazing taking incredible care of my grandfather. They are friendly, attentive and supportive of his needs.

About the facility
The Westland House

The Westland House Assisted Living is the ONLY licensed home for the aged in Westland.

The Westland House offers a unique combination of apartment living and personalized supportive services provided by our 24 hour staff, that help prolong the health, well-being and vitality of our residents.

Because The Westland House is fully-licensed by the State of Michigan as a Home for the Aged, we are accountable for the quality of our staff and services. Meaning our care staff are our employees, not a 3rd party care provider.


Private apartment
Three complete meals
Afternoon and evening snacks
Medication administration
Assistance with dressing, bathing & grooming
Toileting assistance
Hourly staff visits
PT/OT (contractual services)
?
Tuck-in services
Daily room cleaning
Special programs & activities
Memory classes
Beauty salon & barber shop (contractual services)
24-hour emergency response
All-inclusive rate with NO hidden charges
Price guaranteed!

Senior living options offered

Assisted Living

Pricing
for The Westland House

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Westland House

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The Westland House
The Westland House

36000 Campus St, Westland, MI 48185

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7.7
Review score
45 reviews
7.7
Review score
45 reviews
5 star
18%
4 star
31%
3 star
11%
2 star
11%
1 star
29%
10
Review score
37 reviews
10
Review score
37 reviews
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
0%
1 star
2%
9.5
Review score
40 reviews
9.5
Review score
40 reviews
5 star
59%
4 star
25%
3 star
13%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Westland House

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • Restaurant Style Dining
  • No Sugar
  • Guest Meals
  • Room Service
  • Meals Provided
  • Vegetarian
  • Low / No Sodium

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Garden View
  • Air Conditioned
  • Private patio, deck, or balcony
  • Ground Floor Units
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Beauty Salon
  • Indoor Atrium
  • Indoor Common Areas
  • Meeting Room
  • Outside Patio
  • Barber Shop
  • Outdoor Common Areas
  • TV Lounge
  • Private Bath

Recreational areas

  • Movie or Theater Room
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Birthday Parties
  • Devotional Activities On-Site
  • Dances
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Live Musical Performances
  • Activities On-site
  • Holiday Parties

Reviews

for The Westland House

7.7Review score45 reviews
7.7
Review score
45 reviews
5 star
18%
4 star
31%
3 star
11%
2 star
11%
1 star
29%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Westland House with 7.7 out of 10 using our proprietary review score based on 33 reviews in the last 2 years. Over all time, The Westland House has 45 reviews with an average "overall experience" of 2.9 out of 5.
Overall Rating
2.9
Cleanliness
3.2
Friendliness
3.5
Care Services
2.8
Staff
3.4
Meals & Dining
3.6
Activities
2.7
Value for Cost
3.0
A Place for Mom has scored The Westland House with 7.7 out of 10 using our proprietary review score based on 33 reviews in the last 2 years. Over all time, The Westland House has 45 reviews with an average "overall experience" of 2.9 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 45 reviews
Dina - Family/friend
Assisted Living
May 16, 2024
4.0
Verified Review
Review for The Westland House
The staff at the Westland House has been amazing taking incredible care of my grandfather. They are friendly, attentive and supportive of his needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
5
Response from The Westland House
May 21, 2024
Thank you for the kind review. We are happy to hear how pleased you are with the team at the Westland House. Thanks for taking the time to share your experience.
Jaymi - Family/friend
Assisted Living
December 28, 2023
5.0
Verified Review
Definitely recommended
Everyone is so friendly and helpful and answers all of our questions. The housekeeping is great. My mom says the food is awesome and she really likes it there. The move in process was good, it went well. The communication is great. I would definitely recommend The Westland House to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Westland House
December 29, 2023
Jaymi, Thank you for the feedback. I am pleased to hear mom is enjoying herself. She certainly fit right in and made friends quickly. She is a pleasure and we appreciate having her as part of The Westland House Family. I hope you have a great holiday season. Thanks again for the feedback.
John - Family/friend
Assisted Living
December 22, 2023
4.0
Verified Review
Family Experience friendly atmosphere and caring staff
The all-inclusive pricing is outstanding. No surprises perfect for people on a fixed budget. Staff supportive and attentive they Treat residents with respect and are smiling. Very happy my mother is very happy. Owners listen and are open to making changes.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Westland House
December 26, 2023
John, Thank you for the review. We appreciate your feedback. We are very happy mom is so happy!
Veronica S - Resident/client
Assisted Living
November 26, 2023
2.0
Medicaid Nightmare
We picked this facility for the affordable living and the fact that they take the medicaid MI waiver. The owners outright lied and told us at the monthly family meeting NOT to listen to the Medicaid waiver office telling us that they were cutting off funding to Westland House. A mere 3-4 days later we were notified in writing that the Westland House could no longer accept Medicaid waivers and we had to move our mom out on short notice. Scrambling to find another facility over a holiday weekend was a horrific experience. While living there the laundry was hardly ever done on time, items went missing, cleaning in the resident rooms was a joke, and the activities program (while the activities director was quite friendly and nice) was bare bones, repetitive, and lacking in much of anything. Like coloring on paper was an “activity”. I think they just had zero budget for activities.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
November 10, 2023
1.0
Verified Review
Review for The Westland House
I would NEVER recommend then to anyone. Our experience was horrible. We picked this community because I was told that they accepted Medicaid, would help with forms, none of that happened.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from The Westland House
November 12, 2023
I am sorry your experience hasn’t been what you expected. The Westland house no longer accepts Medicaid waiver reimbursement. There are other benefits your loved one might qualify for. I am happy to review other options with you. If you are the loved one of a current resident, please ask for me Chris Schott next time you’re in the community. I will go over other potential options for financial benefits with you.
J Z - Family/friend
Assisted Living
October 26, 2023
1.0
Very bad experience
Zero star. Avoid. Repairs not done, limited menu with very few healthy choices, showers not given for weeks at a time. Meds not given, items missing from laundry and room. The staff would "borrow" things and never return them. They can't afford their own equipment? . The staff wasn't trained. Could not figure out how to use a shower chair. A catheter bag was installed backwards, so all the urine just backed up into the patient. Final straw was an aide tried to give 39 units of insulin instead of the correct 12 units. My wife, who is a nurse, caught the potentially fatal error. For her saving her mother's life, [name removed] and [name removed] had us banned from the property, fabricating a HIPAA violation against my wife. The actual violation was the aide leaving a medical record open in the hall and administering the wrong meds to the wrong patient. [name removed] reports cited multiple violations. [name removed]/[name removed] will deny any wrongdoings, but the reports are on the [removed] site for your reading pleasure.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
July 24, 2023
1.0
Verified Review
How much assistance is assistance?
Administrator responded quickly to problems but aides were never sure of their duties and would contradict administrator in front of families members. Residents would basically be on their own once the doors to individual rooms were closed. Staff did not communicate with coworkers on other shifts. Not assisted living. The amount of assistance was always in question from aide to aide. Families considering this facility should first understand what assisted living is and what it is not!! Administrator was very knowledgeable and knew her business but deserves a better staff.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from The Westland House
July 25, 2023
Thank you for the candid feedback. I would like to hear more specifics relating to your experience. Please email info@thewestland.org with your contact information. I am one of the owners, we are the only ones with access to that email, so your privacy is assured. I hope you will connect with me personally, and share more so we can look into your concerns in greater detail. Chris
Anonymous - Family/friend
Assisted Living
July 13, 2023
3.0
Verified Review
Review for The Westland House
We picked this community, because of the location and price. Be sure that the person being placed here is mostly self-sufficient and doesn't only needs limited medical care. Other issues were wrong laundry returned. Once papers were signed, [name removed] the director never returned calls or was available.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Paul - Family/friend
Assisted Living
June 28, 2023
4.0
Verified Review
All around good place.
I have told quite a few people about The Westland House. It's an all around good place for your loved one(s). The staff and management are very friendly.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Westland House
June 29, 2023
Thank you for taking time out of your day to offer your feedback. I'm happy to know you and you're loved one are pleased with our staff and management team. Thanks again and enjoy the holiday weekend!
Anonymous - Family/friend
Assisted Living
June 23, 2023
5.0
Verified Review
Westland House Keeps it's Promises
We picked this community because, they came highly recommended by your organization and we liked our tour and meeting with [name removed]. We like the fact that they are willing to keep my mother-in-law no matter her condition so that she doesn't to move ever again.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 22, 2023
2.0
Verified Review
It's my only experience, and the staff certainly did what I could not, but my mother was not used to seeing people at all levels of care. She had come from an assisted living facility that required their residents to be ambulatory, with or without a walker. So when she saw people at the Westland House with varying levels of alterness, wheelchairs and she felt sorry for them snd got to where she did not want to leave her room. She was angry that staff didn't help them, like with eating, or when a resident had no teeth and that brought food they couldn't eat. [name removed] would tell me anything I wanted to hear. They were not giving my mother her medications, I called the state and the results of the investigation concurred with my complaint and The Westland House got a slap on the wrist. I don't know that more time making a decision about where to place mom would of helped, but I was given a little over a week to find someplace for her to live in my area in her budget. It is so very sad how seniors are treated.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
1
Barbara S - Family/friend
Assisted Living
June 8, 2023
1.0
Wouldn’t even give it a ZERO
Our friend has been living there for a couple of years now and it’s truly bedbound. The room is absolutely filthy. Every single time anyone comes to visit her as is she the bathroom has never even been cleaned in her room. You can never get a hold of anyone to help with the problems here
Anonymous - Toured community
Assisted Living
May 12, 2023
4.0
Verified Review
Tour experience
I adored [name removed] at Westland House - was not impressed with the other staff members and the senior community seemed way older than my loved one. She is only 77. Westland House was my 2nd choice but my loved one did not want elevators or stairs. Westland House did not have openings on the main level.
Response from The Westland House
May 15, 2023
Thank you for leaving a review. they removed the name of the person who you adored. Although I assume it was our wonderful administrator [name removed]. I'm sorry we didn't have any availability on the first floor, It is a popular floor and stays pretty full. We appreciate your feedback very much.
C S - Family/friend
Assisted Living
April 21, 2023
1.0
Horrible staff
Don’t ever allow anyone to live here. The staff and management absolutely do not care. The community has so many write ups with the state of Michigan beware. Management lies about everything, no staff is watching your loved ones when you send them there
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from The Westland House
April 26, 2023
Thank you for the review. However, your review is very assumptive and your comments are generalities not facts. If you truly look at the state website you will see mostly all of the complaints were unsubstantiated after investigated by the state. Most were complaints from disgruntled employees or family members who exploited their parents, spending moms money on themselves instead of moms care and rent. Funny how they never call state or make complaints till we demand payment for the care and apartment they signed mom up for. We don't claim to be perfect, but many of these reviews are malicious attempts to retaliate by people who were held accountable to their job description or the contract they signed. For those of you trying to decide for yourself, I encourage you to look at several places and make an educated decision based on your personal experience.
Kristen - Family/friend
Assisted Living
April 16, 2023
4.0
It gets the job done
Good sized studio rooms with kitchentte AND private bathroom. Not easy to find this type of set up. The Kitchenette is a nice touch and adds some independence. Large windows with lots of natural light and views of the forest. Watch deer, squirel, birds from your window. Emergency pull cords in room. Observations: Dining hall moves at a snails pace at times as they individual carry out meal plates to everyone. No choice in what meal u get, but its a menu with variety. My mom says they will make u a grilled cheese if u dont like the meal of the day. Pleasent atmosphere, and seems clean in there. Laundry: takes FOREVER. My moms clothes in April, took 2 weeks to get back and that was AFTER I asked what the hold up was. Other times, I will do her laundry myself and tape a note to dryer with her name and room number……I’ll come back days later and its just sitting in laundry room on the floor. They couldn't even return to her, just take it out and leave it in the laundry room!?
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 16, 2023
3.0
Verified Review
Not Good for someone who needs more care
I would say if your parent needed more care, this may not be the place for you… If their parent was fairly self-sufficient, they would do "OK" there. I have to say that they did call if there was something wrong. But a lot of the things, that they said they would do were ignored on a lot of occasions. The administrative staff were very friendly, and told us a lot of what we wanted to hear, but I did not have a lot of faith that things were being done as they were supposed to be.
Cleanliness
4
Care Services
3
Meals & Dining
3
Value for Cost
4
Lauren - Family/friend
Assisted Living
February 15, 2023
4.0
Verified Review
Overall a nice community
The staff members are friendly and nice to work with, and have been very nice and patient with our loved one. The meals and dining service seem to be pretty good. When it comes to activities they have bingo, arts and crafts as well as a hair salon which is really nice. Out of other communities in the area this one is definitely the most reasonably priced. However the house keeping could definitely be improved especially before a resident moves in.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Westland House
March 3, 2023
Thank you for your review. I agree with you on our housekeeping. We've had issues finding good housekeeping staff. We are currently recruiting for a new housekeeping team and recently hired 2 wonderful new housekeepers. Needed progress is being made in this area. Thanks again for your feedback. We cant improve unless we are aware. these honest and candid reviews are helpful.
Anonymous - Family/friend
Assisted Living
February 10, 2023
1.0
Verified Review
The sales person [name removed] who we dealt with gave us a lot of information that was false which we had found out once our loved one moved in. Everything they said would be provided offered, expected, even just briefly mentioned to us was false, Only good thing was the meals and dining service.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
5
Value for Cost
1
Response from The Westland House
March 3, 2023
Thank you for the candid review. I'm sorry to hear your experience wasn't what you expected. I am one of the owners and Id like to hear Please feel free to email me your contact info so I can hear the details of your concerns and address issues. I receive all the emails from our website so email me through the website and I will reach out to schedule a call at your convenience.
Scott - Family/friend
Assisted Living
February 9, 2023
2.0
Verified Review
Nice community but needs improvement
When it comes to the quality of the care that seems to be good but we have had a lot of problems with mediation management. For the value it's just right in the middle there is not much going on at the moment. We are hoping the activities improved with their new hire. Our loved one is also not happy with the meals - we think the preparation might be fine but the meals overall are just not good.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Michele - Family/friend
Assisted Living
January 21, 2023
1.0
A truly horrific experience.
My mother was there for 2 1/2 months. The care was substandard. I got her out of there as soon as I realized it was not getting any better. Administration avoids or passes the buck . I would absolutely not recommend this place, regardless of any aesthetic renovations they may be making. The actual care is severely lacking. DO NOT BE FOOLED by the rosy walk through picture they are painting . That is to get you in there. Think long and hard and please need my warning.
Care Services
1
Staff
1
Activities
1
Value for Cost
1
Viewing 1-20 out of 45 reviews

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Frequently Asked Questions
about The Westland House

The Westland House offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Westland House 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (734) 326-6537 to reach a resident at The Westland House.

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42%
4 star
38%
3 star
10%
2 star
5%
1 star
5%
Studio, 1bd, 2bd
COME LIVE LIFE WITH US Established in 1990 The Village of Westland is designed for easy living on twenty three acres of beautifully landscaped grounds. Everything you need is under one roof. There are no stairs to climb. Choose from three different apartment options; one...
Photo of Maple Manor

Maple Manor

3999 Venoy Rd. DOES NOT TAKE MEDICAID, Wayne, MI 48184
Starting at $X,XXX+ monthly
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
1bd, Semi-Private
Step into a community that has your best interests at heart! Maple Manor of Wayne introduces affordable senior housing with exceptional services and amenities that are thoughtfully tailored to your needs. Our services are designed to support and foster each resident's valued independence without...
Photo of Willow Creek

Willow Creek

31720 Van Born Rd, Wayne, MI 48184
Starting at $X,XXX+ monthly
Glen Abbey Assisted Living and Memory Care EntranceCommunity badge

Glen Abbey Assisted Living and Memory Care

445 North Lotz Road, Canton, MI 48187
Starting at $X,XXX+ monthly
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
0%
1 star
2%
Studio, 1bd, 2bd
Welcome to Glen Abbey, a Leisure Living Community in Canton, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on forming...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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