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VERIFIED PARTNER

American House Westland Venoy Senior Living

1660 South Venoy Road, Westland, MI 48186

6.8
Review score
53 reviews
Add review
6.8
Review score
53 reviews
5 star
36%
4 star
30%
3 star
21%
2 star
4%
1 star
9%
See all reviews
8.2
Review score
188 reviews
6 facilities
For pricing & availability:
(866) 374-4058
American House Westland Venoy Senior Living
American House Westland Venoy Senior Living
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JR
-
Family/friend
5.0
Review for American House Westland Venoy Senior Living
They seemed to know what they were doing- staff was very competent- also facility was very clean. I would recommend it to others.

About the facility
American House Westland Venoy Senior Living

Welcome to American House Westland Venoy! This comfortable, one-story community is conveniently located near Westland, Wayne, Garden City, and Livonia, and is also just a short distance from several hospitals, including St. Mary Mercy Livonia, Garden City Hospital, and Botsford Hospital. American House Westland Venoy offers assisted living, independent living, and memory care services on one convenient campus.

Services and Amenities

The dedicated and caring staff of American House is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation services. Several different levels of care are offered based on the needs of each resident, and customized care plans can be created, as well. Care plans are updated regularly to meet all of the unique needs of residents as they age.

American House Westland Venoy strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident, while providing them with the personal care services they need. A dedicated Life Enrichment Director is in charge of planning a wide range...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for American House Westland Venoy Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at American House Westland Venoy Senior Living

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Compare

American House Westland Venoy Senior Living
American House Westland Venoy Senior Living

1660 South Venoy Road, Westland, MI 48186

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Ashford Court
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6.8
Review score
53 reviews
6.8
Review score
53 reviews
5 star
36%
4 star
30%
3 star
21%
2 star
4%
1 star
9%
10
Review score
34 reviews
10
Review score
34 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
0%
1 star
2%
9.5
Review score
124 reviews
9.5
Review score
124 reviews
5 star
53%
4 star
32%
3 star
10%
2 star
3%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Independent Living

Reviews

for American House Westland Venoy Senior Living

6.8Review score53 reviews
6.8
Review score
53 reviews
5 star
36%
4 star
30%
3 star
21%
2 star
4%
1 star
9%
Write a review
A Place for Mom has scored American House Westland Venoy Senior Living with 6.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, American House Westland Venoy Senior Living has 53 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
4.0
Care Services
3.5
Staff
3.3
Meals & Dining
3.5
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored American House Westland Venoy Senior Living with 6.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, American House Westland Venoy Senior Living has 53 reviews with an average "overall experience" of 3.8 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 53 reviews
Anonymous - Family/friend
Memory Care
January 24, 2024
2.0
Verified Review
Not recommended
The move in was easy, of course. But they have to get you in as a bare minimum before they can not do what they promised as well as they promised to do it. They do not seem to deal with incontinence very well. They don't want to wash more than one trash bag of laundry a week but still complain about the amount of laundry being too much. They never stated there was a laundry limit or that incontinence was a special care need that they don't accommodate. Housekeeping isn't on top of keeping the floor clean either. If you know the resident pees on the floor in the bathroom, it should be checked daily and cleaned. They do not. A family member does it themselves. In addition to laundry they say is too much. They took then returned the only bag they took stating it was too much. Someone there got hold of the new debit card just received for the resident and made a month of Amazon purchases. We know it happened there because the card wasn't used anywhere else and was set up only for the facility to bill to. They do not communicate with the family unless put on the spot. They were not helpful with communicating with the pharmacy/doctor to fix several issues with how the scripts were written and filled. I would not recommend for any high needs resident. Not good with Parkinson's patients who fall a lot and are incontinent. The facility should have laid out, in a clear resident care plan, what they do not do and expect family to do. Too much money being paid for the amount of work still being done by family.
Cleanliness
3
Friendliness
4
Care Services
1
Staff
2
Meals & Dining
5
Activities
2
Value for Cost
2
Response from American House Westland Venoy Senior Living
January 25, 2024
Thank you for sharing your review and expressing your concerns. We would like to set up meeting with the management team for the third party home medical care as your main concern seems to be incontinence. We would very much appreciate the opportunity to have you meet with them and work on an appropriate plan going forward. As you have already met with the Executive Director about your concerns, we invite you to continue to keep the lines of communication open and meet with the Director about any new concerns if they arise. In regard to the debit card, we ask you to reach out to the Executive Director. We have a security team that can look into this and do a full investigation. Please know we appreciate you placing your family member at Westland and take your concerns very seriously and will work to achieve satisfaction for our residents and family members.
Anonymous - Family/friend
Assisted Living
January 9, 2024
3.0
Verified Review
Recommended
I would recommend American House. They have changed health care and it's better now, but they take a really long time to respond when the button is pushed. The food is very good. The office is very helpful.
Cleanliness
2
Friendliness
3
Care Services
1
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
Response from American House Westland Venoy Senior Living
January 9, 2024
Thank you for taking time to write this review. We strive to provide warm and compassionate care to our residents. We have recently introduced a new third-party home care company and will work with them continuously to shorten response times for residents who push their pendants. We are so very happy that your loved one enjoys the food. Please feel free to reach out to the Executive Director if you have any concerns or would like to recommend any improvements. Happy New Year! We are planning to make it a GREAT one at Westland Venoy.
Colleen - Family/friend
Assisted Living
January 4, 2024
1.0
Verified Review
Unsafe Facility for Memory Care!
My Mom was a resident in the memory care unit, which was staffed by an outside agency called "The Medical Team." They were not properly trained, & most of the staff were lazy & did as LITTLE as possible. A member of our family was at the facility every day, and yet my mother still suffered multiple injuries, including a catastrophic hip fracture while she was in hospice care, which accelerated her death significantly. The caregivers were not trained to provide hospice care, or to dispense medications after only 3 days training & no medical credentials, but that's how The Medical Team was run. The memory care unit is NOT a safe environment for the residents! It is my understanding that the Medical team has been removed from this American House facility.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
4
Value for Cost
3
JR - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
Review for American House Westland Venoy Senior Living
They seemed to know what they were doing- staff was very competent- also facility was very clean. I would recommend it to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Westland Venoy Senior Living
November 20, 2023
Thank you for the recommendation and the 5 star review!
TG. - Family/friend
Assisted Living
August 10, 2023
3.0
Verified Review
Clean and friendly
We picked this community because, they accepted the Medicaid waiver and its location to family.American House Westland Venoy is a nice residential property. It's clean and offers activities for its residents. There is a steady turnover in staffing.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
Response from American House Westland Venoy Senior Living
August 11, 2023
Thank you for taking the time to write a review and for the lovely compliment of our community being clean and friendly. We strive daily to create a warm and inviting environment for our beloved residents. We appreciate you noticing those efforts! While it has been a challenge with staffing at times, we are pleased that the staff we currently have are committed to our residents and to making the residents feel valued and their daily experiences the best they can be. Sara Kenyon Executive Director
Anonymous - Resident/client
Assisted Living
June 2, 2023
3.0
Verified Review
Good friends means good life.
Everything is pretty good, except for the meals. I would recommend this place though. It was cheaper than the other places. I would say, I have made a lot of good friends here. The heat, water, electricity I have never had a problem with. You can have one small pet here. The meals are small and not that great. The staff is nice though.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from American House Westland Venoy Senior Living
June 8, 2023
Thank you for your review. I'm so happy to hear that you have have made friends and have good people to surround you here! We are working on improvements to the menu. You should be noticing some changes in the near future.
Anonymous - Family/friend
Assisted Living
April 18, 2023
4.0
Verified Review
No Title
The reason I didn't give 5's is because 5's would imply perfection. There isn't anything specific they need to improve, but the place isn't perfect. They are willing to work with you to make your family member feel at home.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Value for Cost
3
Response from American House Westland Venoy Senior Living
May 17, 2023
Thank you for taking time to write this review. We strive to create a warm and welcoming environment to our residents. Our daily goal is to create as many moments of joy as possible every single day. We want every resident to know we appreciate them joining our community and family.
anonymous - Toured community
Independent Living
March 14, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour with American House Westland and from everything we saw it seemed fine, but the community is a little to small for us and the location is a little farther away. Their activities director had recently left, but when we were on the tour there was a gentlemen there that gathered the residents into a room to sing and play the guitar which was nice to see. The community itself is also nice and neat.
Response from American House Westland Venoy Senior Living
May 17, 2023
Thank you for taking time to write this review about your tour experience. We appreciate your comments about the condition of the community and observations of entertainment. We strive to create a warm and welcoming environment for your residents and our daily goal is to create as many moments of JOY as possible each and every day.
BB - Toured community
Assisted Living
March 13, 2023
4.0
Verified Review
Review for American House Westland Venoy Senior Living
It's in a bad location, and a scary neighborhood. The tour experience was good. There are two buildings. The building without the cafeteria was newer, and better.
Response from American House Westland Venoy Senior Living
May 17, 2023
Thank you for taking time to write this review. We strive to provide a warm and welcoming environment to our guests and residents. Our staff appreciates your kind words about your tour experience.
anonymous - Family/friend
Memory Care
December 19, 2022
1.0
Verified Review
American House Westland review
Our family had an horrifying experience with American House and we would never recommend this community to other families. Our loved ones room was rarely cleaned and had a very strong smell of urine in it. They rarely fed our loved one or helped our loved one eat. They were attentive whatsoever and just ignored our loved one in every area. We could not trust this place at all.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Mike - Toured community
Independent Living
November 14, 2022
1.0
Verified Review
My Tour Experience at American House Westland Venoy Senior Living
We didn't make it past the front door due to the horrible smell.
Vernal - Family/friend
Assisted Living
October 5, 2022
4.0
Verified Review
So far the experience has been good. My mom is not very happy, but she said that they are very nice. She just wants to go home. I wish I could afford to have her a companion that could be with her at least at night.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 22, 2022
3.0
Verified Review
don't judge this place by its cover
the front desk staff at American House are very friendly, but there is a serious problem with the aides who work here. there were many many many times when my aunt was not taken care of in the morning. the lack of morning care would go on for hours and my aunt would end up sitting in her own waste by the end of the day. we noticed that this was also the case with other residents. there's a woman who works with either the pharmacy or as a med tech by the name of [name removed]. something was not right with her. she or they were always "running out" of my aunts pain medication, but no other medication she had was ever short. I'm not making any accusations, just saying that it was odd... my aunt had an emergency pendant necklace that she would press if she needed assistance with going to the bathroom or help with getting up and about. the response time was 15-30mins, but when they came to help they would turn it off upon leaving. so often times my aunt had to turn it back on and she may not have known it was off in other moments. simple things that we thought would be taken care of with patience and love here weren't, and it was just very frustrating. the food was okay and the room was nice. the bathroom did not have what I would consider to be a handicapped shower. it was regular sized with a shower curtain - that she had to provide by the way. the shower could barely fit a shower chair, let alone a walker. in the entire time she was there, she was never able to take a shower in her bathroom because it wasn't accommodating. from what we could tell, it looked like they were updating the bathrooms. they may be out of code and are now trying to fix it, I'm not sure. they would have meetings where they addressed our concerns, or when things went wrong they would apologize and say "it won't happen again". it seems as if almost no action ever came from the resolutions they provided us. [name removed] the med tech/pharmacy liaison would say to us "its your aunt, not our people". this was inappropriate to say because my aunt had 100% of her mental capacity, she was only there for her physical needs. my aunt was not forgetful and shouldn't have been blamed for the shortcomings of others. overall I would advise others to not judge this place by its cover; it looks great on the outside, but not so much on the inside. there are some situations going on here that should be looked into.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
3
Meals & Dining
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
March 7, 2022
3.5
Verified Review
My Tour
We toured American House and thought it was a 3.5. We chose another community because American House had more of a nursing home feel.
Karon S - Resident/client
Assisted Living
December 29, 2021
5.0
We have people in here that should not be here. Most of the time they don't know where they are. I am tired of babysitting . We have no one to help us after 7 or 5.
Patty W - Toured community
Assisted Living
December 29, 2021
5.0
Nice place with kind and friendly staff. Residents are friendly and participate in many activities
Michele - Toured community
Memory Care
November 18, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour and it was a good tour, we liked how they were going to change to all day meals rather than having meals at specific times during the days.
anonymous - Family/friend
Memory Care
October 6, 2021
4.0
Verified Review
Staff are not as professional as what was presented
Generally our loved one is well taken care of because we are vigilante and always bring up any concerns we have. We have had issues with our loved ones medication that we needed to go up to cooperate to get resolved which was very frustrating. We also were told that the care takers had extensive and extreme training with memory care patients, but we felt miss lead by that. We have not overly been pleased, a lot of times we see the care takers on their phones and not circulating around the community looking after the residents. However, on a plus the activities director is phenomenal, fabulous and really engages the people and tries so hard to bring on new activities. Everyone at the front desk is great, the place is pretty clean and overall our loved one in content. Hands on care - needs to be more responsive to the suggestions and questions.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Megan P - Family/friend
Assisted Living
August 7, 2021
1.0
Run for your life
If you hate your loved one, then look no further, this is the place for you to move them. If your loved one enjoys laying on the floor after a fall for hours on end with no one to come to their rescue, please apply today! If your loved one requires memory care and you want them to be unsupervised for 24 hours or you want them sitting in a dark room in their pajamas and filth all day, this place will fulfill your wildest dreams. If your loved one prefers zero mental or physical stimulation and unkind/untrained "medical professionals" taking care of them, please consider hiring the med team. If you're like me, and all you want in the world is for the person you love to be cared for with kindness, compassion, and proper training, then myself and my entire family would strongly suggest that you run as far as your legs will take you to get away from this absolute abomination of a "living facility". Terrible food, cold and heartless care team. Just awful. A year of misery.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Toured community
Memory Care
June 14, 2021
4.0
Our first tour. I prefer the studios in the back building. They are adequate. Nothing too fancy, just what is needed. They do have a fall protocol in place. The price is good. The care is provided by a third party. That is my biggest concern.
Cleanliness
4
Friendliness
4
Care Services
4
Activities
4
Value for Cost
4
Viewing 1-20 out of 53 reviews

Amenities
at American House Westland Venoy Senior Living

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care

Meals & Dining

  • Vegetarian
  • Low / No Sodium
  • Meals Provided
  • No Sugar

Room Amenities

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Private Bath
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Dances
  • Light Therapy Programs
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Walking Club
  • Stretching Classes
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Other Religious Services
  • Live Dance or Theater Performances
  • Gardening Club
  • Community Service Programs
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Trivia Games
  • Reminiscence Programs
  • Karaoke
  • Art Classes
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling

Neighborhoods
around American House Westland Venoy Senior Living

See what the neighborhood has to offer and what’s nearby:
American House Westland Venoy Senior Living in google map

Frequently Asked Questions
about American House Westland Venoy Senior Living

American House Westland Venoy Senior Living offers Studio. Learn more.

A Place for Mom has scored American House Westland Venoy Senior Living 6.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (734) 326-7777 to reach a resident at American House Westland Venoy Senior Living.

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8.4
Review score
33 reviews
5 star
67%
4 star
15%
3 star
6%
2 star
3%
1 star
9%
Studio, 1bd, 2bd, Semi-Private
Providing apartments in the main building and ranch-style independent living 'Villas' in the campus beyond, American House Farmington Hills is ideally situated near family, friends, shopping and familiar medical professionals in Farmington, Farmington Hills, Southfield, Redford, and Livonia. We...
Photo of Hampton Manor of Woodhaven

Hampton Manor of Woodhaven

22125 Van Horn Rd, Woodhaven, MI 48183
Starting at $X,XXX+ monthly
6.3
Review score
6 reviews
6.3
Review score
6 reviews
5 star
50%
4 star
17%
3 star
0%
2 star
0%
1 star
33%
Studio, 1bd, 2bd
What truly sets us apart is not just the beautiful building with bright sunlit hallways and beautiful furnishing, It's our staff! They are exemplary. The residents treat one another like family. It is truly a wonderful place to live. Our leases are month to month so new residents and families...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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