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American House Westland Venoy Senior Living

1660 South Venoy Road, Westland, MI 48186

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American House Westland Venoy Senior Living community exterior
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street view of American House Westland Venoy Senior Living
Vernal - Loved one of resident/client
4.0

So far the experience has been good. My mom is not very happy, but she said that they are very nice. She just wants to go home. I wish I could afford to have her a companion that could be with her at least at night.... Read more

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About the facility American House Westland Venoy Senior Living

Welcome to American House Westland Venoy! This comfortable, one-story community is conveniently located near Westland, Wayne, Garden City, and Livonia, and is also just a short distance from several hospitals, including St. Mary Mercy Livonia, Garden City Hospital, and Botsford Hospital. American House Westland Venoy offers assisted living, independent living, and memory care services on one convenient campus.

Services and Amenities

The dedicated and caring staff of American House is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation services. Several different levels of care are offered based on the needs of each resident, and customized care plans can be created, as well. Care plans are updated regularly to meet all of the unique needs of residents as they age.

American House Westland Venoy strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident, while providing them with the personal care services they need. A dedicated Life Enrichment Director is in charge of planning a wide range...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
American House Westland Venoy Senior Living is a community within American House Management Services properties. See all American House Management Services communities.

Pricing for American House Westland Venoy Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at American House Westland Venoy Senior Living

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Vegetarian
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units

Facility Amenities

Transportation & parking

Complimentary Transportation

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Other Religious Services
Art Classes

Reviews

for American House Westland Venoy Senior Living
3.9(44 reviews)
Write a Review
Cleanliness

4.0

Friendliness

4.1

Meals & Dining

3.1

Care Services

3.7

Activities

3.7

Staff

3.3

Value for Cost

3.9

Overall Experience
18
13
8
1
4
Date Submitted
3
5
13
Reviewer
2
22
19
0
Care Received
7
34
3
1-20 of 44 reviews
Sort by

1.0
anonymous - Loved one of resident/client
Memory Care
December 19, 2022
Verified Review
American House Westland review

Our family had an horrifying experience with American House and we would never recommend this community to other families. Our loved ones room was rarely cleaned and had a very strong smell of urine in it. They rarely fed our loved one or helped our loved one eat. They were attentive whatsoever and just ignored our loved one in every area. We could not trust this place at all.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Mike - Toured community
Independent Living
November 14, 2022
Verified Review
My Tour Experience at American House Westland Venoy Senior Living

We didn't make it past the front door due to the horrible smell.


4.0
Vernal - Loved one of resident/client
Assisted Living
October 5, 2022
Verified Review

So far the experience has been good. My mom is not very happy, but she said that they are very nice. She just wants to go home. I wish I could afford to have her a companion that could be with her at least at night.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Assisted Living
March 22, 2022
Verified Review
don't judge this place by its cover

the front desk staff at American House are very friendly, but there is a serious problem with the aides who work here. there were many many many times when my aunt was not taken care of in the morning. the lack of morning care would go on for hours and my aunt would end up sitting in her own waste by the end of the day. we noticed that this was also the case with other residents. there's a woman who works with either the pharmacy or as a med tech by the name of [name removed]. something was not right with her. she or they were always "running out" of my aunts pain medication, but no other medication she had was ever short. I'm not making any accusations, just saying that it was odd... my aunt had an emergency pendant necklace that she would press if she needed assistance with going to the bathroom or help with getting up and about. the response time was 15-30mins, but when they came to help they would turn it off upon leaving. so often times my aunt had to turn it back on and she may not have known it was off in other moments. simple things that we thought would be taken care of with patience and love here weren't, and it was just very frustrating. the food was okay and the room was nice. the bathroom did not have what I would consider to be a handicapped shower. it was regular sized with a shower curtain - that she had to provide by the way. the shower could barely fit a shower chair, let alone a walker. in the entire time she was there, she was never able to take a shower in her bathroom because it wasn't accommodating. from what we could tell, it looked like they were updating the bathrooms. they may be out of code and are now trying to fix it, I'm not sure. they would have meetings where they addressed our concerns, or when things went wrong they would apologize and say "it won't happen again". it seems as if almost no action ever came from the resolutions they provided us. [name removed] the med tech/pharmacy liaison would say to us "its your aunt, not our people". this was inappropriate to say because my aunt had 100% of her mental capacity, she was only there for her physical needs. my aunt was not forgetful and shouldn't have been blamed for the shortcomings of others. overall I would advise others to not judge this place by its cover; it looks great on the outside, but not so much on the inside. there are some situations going on here that should be looked into.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

4


3.5
Anonymous - Toured community
Assisted Living
March 7, 2022
Verified Review
My Tour

We toured American House and thought it was a 3.5. We chose another community because American House had more of a nursing home feel.


5.0
Karon S - Resident/client
Assisted Living
December 29, 2021

We have people in here that should not be here. Most of the time they don't know where they are. I am tired of babysitting . We have no one to help us after 7 or 5.


5.0
Patty W - Toured community
Assisted Living
December 29, 2021

Nice place with kind and friendly staff. Residents are friendly and participate in many activities


5.0
Michele - Toured community
Memory Care
November 18, 2021
Verified Review
Our tour experience

Our family had an in person tour and it was a good tour, we liked how they were going to change to all day meals rather than having meals at specific times during the days.


4.0
anonymous - Loved one of resident/client
Memory Care
October 6, 2021
Verified Review
Staff are not as professional as what was presented

Generally our loved one is well taken care of because we are vigilante and always bring up any concerns we have. We have had issues with our loved ones medication that we needed to go up to cooperate to get resolved which was very frustrating. We also were told that the care takers had extensive and extreme training with memory care patients, but we felt miss lead by that. We have not overly been pleased, a lot of times we see the care takers on their phones and not circulating around the community looking after the residents. However, on a plus the activities director is phenomenal, fabulous and really engages the people and tries so hard to bring on new activities. Everyone at the front desk is great, the place is pretty clean and overall our loved one in content. Hands on care - needs to be more responsive to the suggestions and questions.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

5

Value for Cost

4


1.0
Megan P - Loved one of resident/client
Assisted Living
August 7, 2021
Run for your life

If you hate your loved one, then look no further, this is the place for you to move them. If your loved one enjoys laying on the floor after a fall for hours on end with no one to come to their rescue, please apply today! If your loved one requires memory care and you want them to be unsupervised for 24 hours or you want them sitting in a dark room in their pajamas and filth all day, this place will fulfill your wildest dreams. If your loved one prefers zero mental or physical stimulation and unkind/untrained "medical professionals" taking care of them, please consider hiring the med team. If you're like me, and all you want in the world is for the person you love to be cared for with kindness, compassion, and proper training, then myself and my entire family would strongly suggest that you run as far as your legs will take you to get away from this absolute abomination of a "living facility". Terrible food, cold and heartless care team. Just awful. A year of misery.

Cleanliness

3

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
June 14, 2021

Our first tour. I prefer the studios in the back building. They are adequate. Nothing too fancy, just what is needed. They do have a fall protocol in place. The price is good. The care is provided by a third party. That is my biggest concern.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
A T - Loved one of resident/client
Independent Living
April 21, 2021
Verified Review
Actual Good Experience

They even had activities throughout the pandemic. I would recommend the community to others. It is an affordable option. It worked great having another contact with our loved one from a different agency. When the pandemic hit, this caregiver wasn't able to come in and see our loved one. The personal assistant through the community was not the same as what my loved one had experienced in the past with his other caregiver.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


3.0
Matt - Loved one of resident/client
Assisted Living
April 16, 2021
Verified Review
my review

You get what you pay for. This middle-of-the-road value. communication overall is good although they do have a different contact for each of the services we use. I would recommend this community to others.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

4


4.0
anoynomus - Loved one of resident/client
Independent Living
January 5, 2021
Verified Review
my experence

The community was ok, I would recommend you look into this community. the staff was friendly, respectful, and cordial. I would recommend this community to others.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

No data collected

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
November 30, 2020
Verified Review
Look Elsewhere

I would tell people to stay away from this community. My loved one was a diabetic. If you didn't make sure everything was there for your loved one, the staff wouldn't do anything. My loved one wandered off and they didn't know that my loved one left the community. They called us asking if we knew where our loved one was at.

Cleanliness

3

Friendliness

4

Care Services

0.5

Activities

1

Value for Cost

2


0.5
anonymous - Loved one of resident/client
Memory Care
November 30, 2020
Verified Review
Buyer beware

We had a horrible experience with American House Westland Venoy Senior Living. They stole from us many times. As the pandemic progressed, it was harder to get into the community to get my mothers stuff out. I called and let them know that I was going to move her stuff out as soon as I could come in to get it. They called back and said that her stuff was gone. They stole the things they were able to carry out and left the heavy furniture. I reported them to the police and after trying to work with them, they started getting nasty towards me. I would not recommend this facility to anyone.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Tommy and Maria - Loved one of resident/client
Memory Care
August 26, 2020
Verified Review
A very nice place, happy she is there.

You can walk in and it smells good. It is a nice little community. My mother in law loves it. She has friends. The Covid-19 restrictions have been hard on her, she misses her family. They take really good care of the residents. My mother in law likes the food. We don't worry we know she is being taken care of.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Westland Venoy Senior Living

November 23, 2020

Tommy and Maria, thank you so much for your positive feedback and taking the time to post this review. We are honored to serve your family during this unprecedented time.


4.0
Karen Contreras - Loved one of resident/client
Memory Care
February 22, 2020
Great assisted living choice

This place is a nice smaller facility. Very clean! Decorated very nice and the staff makes you feel like family. My parents are here and well taken care of. This is a very affordable facility, I highly recommend it.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from American House Westland Venoy Senior Living

November 23, 2020

Karen, it’s a pleasure serving you and your family. We appreciate you taking the time to share your feedback and being so open with us.


5.0
anonymous - Toured community
Memory Care
February 9, 2020

Liked American House with the exception of no doctors or nurses on site to check on people living there. Basically an apartment complex

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Westland Venoy Senior Living

November 23, 2020

Thank you for the 5-star review of our community! We appreciate your feedback.


4.0
anonymous - Toured community
Memory Care
October 25, 2019

Very nice place. Friendly staff. Clean facility

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from American House Westland Venoy Senior Living

November 23, 2020

Thank you for your review! We are happy to hear about your experience at American House.


Viewing 1-20 out of 44 reviews

Neighborhood around American House Westland Venoy Senior Living

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about American House Westland Venoy Senior Living

American House Westland Venoy Senior Living offers Studio. Learn more.

American House Westland Venoy Senior Living has received an average review rating of 3.9 based on 44 reviews. See all reviews.

Call (734) 326-7777 to reach a resident at American House Westland Venoy Senior Living.

To reach a resident at American House Westland Venoy Senior Living call: (734) 326-7777



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.