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The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455

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The Waterford at Virginia Beach community exterior
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15 Photos available
The Waterford at Virginia Beach in google map
Tonya R - Loved one of resident/client
5.0
Highly recommend

I would tell others looking into The Waterford at Virginia Beach that it is a very clean and secure facility. Wide open hallways and other spaces. The staff are helpful and even pitched in to cook when the kitchen staff walked out . I would totally recommend The Waterford to others.... Read more

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About the facility The Waterford at Virginia Beach

Make yourself feel right at home, here at The Waterford at Virginia Beach — a community offering assisted living and memory care services in Virginia Beach, Virginia. We feature open-concept common areas, wide hallways, and large windows, creating a warm and inviting environment where residents can relax and be themselves. Browse our on-site library for your new favorite novel, or enjoy the fresh air while playing with your dog in our charming courtyard. We are a pet-friendly community, after all. With our homey interiors, private apartment homes, and friendly services, you’ll have all you could need to live your best life at The Waterford at Virginia Beach.

Community Services and Amenities

Finding the right balance between assistance and independence can be difficult. At The Waterford at Virginia Beach, our experienced caregivers meet with residents and their families to create a personalized care plan designed to meet personal needs, interests, and ambitions. Services are available 24 hours a day, seven days a week, so whether you need assistance with daily living activities, personal care, or medication management, one of our friendly associates will be there to help when you need it most.

For residents with early to late-stage dementia or Alzheimer’s...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Waterford at Virginia Beach is a community within Sonida Senior Living properties. See all Sonida Senior Living communities.

Pricing for The Waterford at Virginia Beach

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Waterford at Virginia Beach

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

American Sign Language
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Art Classes

Reviews

for The Waterford at Virginia Beach
4.3(110 reviews)
Write a Review

Cleanliness

4.2

Friendliness

4.2

Meals & Dining

3.6

Care Services

4.0

Activities

4.1

Staff

3.8

Value for Cost

4.1

Overall Experience
67
24
11
3
5
Date Submitted
7
37
66
Reviewer
43
33
31
3
Care Received
61
49
1-20 of 110 reviews
Sort by

5.0
Tonya R - Loved one of resident/client
Assisted Living
November 9, 2022
Verified Review
Highly recommend

I would tell others looking into The Waterford at Virginia Beach that it is a very clean and secure facility. Wide open hallways and other spaces. The staff are helpful and even pitched in to cook when the kitchen staff walked out . I would totally recommend The Waterford to others.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

3

Staff

5

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Assisted Living
November 3, 2022
Verified Review
Non-existent care

From the minute I signed the lease, financially they did not do what they said. I pout down the $500 deposit and asked if there was any other charges and they said no. They ended up charging me $515 and they said it was for the automatic withdraw. I thought that was ridiculous. My mom passed away in September and I believe it was from lack of care. They showed me a list on how many people would be in the facility taking care of patients, it was 11 people split between the first and second floor. We were there every day all day and they never had on our floor more than 2 caregivers. I asked many times if the caregiver was there by themselves and they said yes. There were people in the hallways that said when they pushed the button for help, no one would come. We went every single day and we noticed this ourselves as well. My mom tried to get out of bed to go to the bathroom and she fell and broke 3 ribs. when she was suffering and the doctor prescribed morphine, on 2 separate occasions they did not administer the morphine on time. My brother was there to visit one time and noticed there was no one there, he pressed the button multiple times. We were thinking they might be helping someone else, but it turned out there was no one on the entire floor. We went to the administrator and they said this had never happened before. They have an upstairs bistro and they try to encourage people to go there to get meals. They have an outside deck and the beams on the ceiling are totally rotten and about to fall. On the flooring when you step on them they sink 4 inches. I brought it up to them and they said they would look into it. Right now I am having issues with my bill. They are sending me a bill for October even though she passed away for September. I keep calling them but no one is returning my calls. I have a recording telling me they were going to give me a credit. The bill came and they did not give me that credit. I would not recommend The Waterford at Virginia Beach to anybody, the care here is non-existent. If you are looking into this facility and they tell you they have ample staff, ask how many people are on the floor and you will see that they are lying right there.

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1

Response from The Waterford at Virginia Beach

November 15, 2022

We would like the opportunity to address your concerns. Please reach out to us directly at (757) 490-6672 when you have a chance. Thank you, and we look forward to hearing from you.


4.0
anonymous - Loved one of resident/client
Memory Care
October 18, 2022
Verified Review
Our families experience

The Waterford community is very well maintained and some of the staff they do have there are very good - however they are short staffed and are having to bring in an outside agency. There has been times on the memory care side throughout the night there is no staff there. Also the house keeping and the laundry service lacks at times. They are doing the best we can, we just know staffing is an issue everywhere

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

4

Activities

2

Staff

3

Value for Cost

3


4.0
Anonymous - Toured community
Assisted Living
October 11, 2022
Verified Review
Review for The Waterford at Virginia Beach

It was a nice facility, and we were confident with the tour and care options


5.0
RUTH O - Loved one of resident/client
Assisted Living
October 7, 2022
EXPERIENCE

WATERFORD IS A GREAT PLACE (WHAT MORE CAN I SAY) . THE ENTIRE STAFF IS CARING, HELPFUL, CONSIDERATE AND DO ALL THEY CAN TO MAKE YOU FEEL AT HOME. IT IS AMAZING HOW THE STAFF WORKS TOGETHER TO HELP THEIR FELLOW EMPLOYEES AND THE RESIDENCE. THANKS SO MUCH FOR JUST BEING YOU. RUTH O. FLETCHER

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Industry reviewer
Assisted Living
August 31, 2022

Wonderful environment, clean, kind people. Highly recommend!


5.0
Anonymous - Loved one of resident/client
Assisted Living
August 9, 2022
Verified Review
Moving my mom in was a great experience!

Getting her into The Waterford at Virginia Beach was extremely helpful. Everyone was very easy to work with; everything I asked for they did. They were extremely friendly and it was a perfect experience.


5.0
anonymous - Loved one of resident/client
Memory Care
May 11, 2022
Verified Review
Helpful Staff

We've been at The Waterford for a short time, but the staff has been helpful and have been very good with my loved one, who can be a difficult resident at times due to dementia and hallucinations. They're very good with him, and I've also seen them be good with other residents who are having episodes All the residents have good days and bad days, and the staff really go out of their way to work well with them on the bad days. They usually serve good, healthy meals. For a while, they had just one person primarily in charge of activities, but that individual would be responsible for other things in the community as well, which impacted the activities. But they've hired a second person to help with activities, and I've already noticed an improvement and more consistency.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


3.0
Gordon G - Toured community
Assisted Living
April 21, 2022
Verified Review
My tour review

I liked this community but they don't send staff members when the residents shop and my loved one needs someone to be with her on trips.

Response from The Waterford at Virginia Beach

April 27, 2022

Gordon, please reach out to us at (757) 490-6672 when you can so we can address this situation directly. Thank you and have a great day.


5.0
anonymous - Toured community
Memory Care
April 13, 2022
Verified Review
My tour review

This community was too far away for where I wanted my loved one to be and was not the right environment that I was looking for. This community was also above the price of what we were looking for.


4.0
anonymous - Loved one of resident/client
Assisted Living
April 6, 2022
Verified Review
overall very nice

The activities get a 5 plus, they have so many different things going on. They have a bunch of different board games, there is a bridge club. There is dancing in the hallways, ice cream socials and birthday celebration's. They take them on different outings to the dollar stores and grocery stores. They have chair aerobics. PT, OT and speech onsite if needed. It is cheaper the most placed we looked into, but they have our loved one on the lowest level of care but at the same time she is not receiving what that level of care offers. So if she was getting what she was paying for the value would be much better.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

5

Value for Cost

3


3.0
D L - Toured community
Assisted Living
March 4, 2022
Verified Review
My tour review

This community was dated in appearance and not the type of environment my loved one was looking for. The tour was basic and I was able to get all of the information that I needed.

Response from The Waterford at Virginia Beach

April 13, 2022

Hi D L, thank you for taking the time to let us know about your recent experience. We hope to be of service to you in the future. Best wishes, The Waterford at Virginia Beach


5.0
anonymous - Loved one of resident/client
Assisted Living
February 10, 2022
Verified Review
friendly community

The staff members are very friendly and so far we have really been happy with The Waterford, the value for cost has been great. The meals are very good, that is one of our loved ones biggest highlights of being there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.5
Mary M - Toured community
Assisted Living
January 26, 2022
Verified Review
My tour review

This community was okay and the person who did the tour was great. There was just another community that worked better for my loved one and was smaller.


5.0
Betty C - Resident/client
Assisted Living
January 21, 2022


5.0
Michael K - Resident/client
Assisted Living
January 21, 2022


5.0
Anonymous - Resident/client
Assisted Living
January 21, 2022


5.0
Barry C - Loved one of resident/client
Assisted Living
December 28, 2021

Very favorably impressed with everything about the facility and the staff. My mother is in better health and happier than she was before coming to Waterford.


5.0
Anonymous - Resident/client
Assisted Living
December 14, 2021

No complaints


5.0
Anonymous - Resident/client
Assisted Living
December 14, 2021

Food is good likes the entertainment.


Viewing 1-20 out of 110 reviews

Neighborhood around The Waterford at Virginia Beach

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Frequently Asked Questions about The Waterford at Virginia Beach

The Waterford at Virginia Beach offers Studio, 1 Bedroom and Semi-Private. Learn more.

The Waterford at Virginia Beach has received an average review rating of 4.3 based on 110 reviews. See all reviews.

Call (757) 490-6672 to reach a resident at The Waterford at Virginia Beach.

To reach a resident at The Waterford at Virginia Beach call: (757) 490-6672



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.