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The Springs at Wilsonville

7600 SW Vlahos Drive, Wilsonville, OR 97070

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The Springs at Wilsonville resident
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Patricia R - Loved one of resident/client
5.0
Happy with this Property

After having a hard time placing dad at another facility-when we moved him to the springs it was such a blessing. Nice room with courtyard view, attentive staff. We are relieved to know he is safe and card for.... Read more

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About the facility The Springs at Wilsonville

As soon as you walk through the doors of The Springs at Wilsonville you feel a warmth and comfort that can only be explained as 'home-like.' A sense of belonging is just waiting for you and your family. Our professional staff sees to your physical, emotional and social wellness with a compassion held high on our values and how we treat each other every day. Here you'll find personalized levels of support as needed. We encourage family involvement and group activities all-the-while tending to the individual needs of our residents.

Designed for convenience, The Springs at Wilsonville features an on-site beauty salon, barber, movie theater, and ice cream parlor, as well as chef-prepared dining. With the ever-popular Wilsonville Village Town Center just a few blocks away, you won't have to go far for top quality shopping, restaurants or entertainment. You'll also enjoy the outdoor courtyard, which is beautifully landscaped and impeccably maintained, complete with walking paths, fountains and plenty of shade trees. Cozy up to our stone-covered fireplace with a good book, or meet friends for cards or coffee.

Our residents are looking for a place to live life, to enjoy social activities, and to enjoy good meals....

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Springs at Wilsonville is a community within The Springs Living properties. See all The Springs Living communities.

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Amenities at The Springs at Wilsonville

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Filipino
Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Karaoke

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Reviews

for The Springs at Wilsonville
3.4(31 reviews)
Write a Review

Cleanliness

3.5

Friendliness

3.8

Meals & Dining

4.7

Care Services

3.5

Activities

3.4

Staff

4.5

Value for Cost

3.4

Overall Experience
13
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2
2
7
Date Submitted
0
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3
Reviewer
1
24
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Care Received
2
29
1-20 of 31 reviews
Sort by

5.0
Patricia R - Loved one of resident/client
Assisted Living
November 17, 2021
Happy with this Property

After having a hard time placing dad at another facility-when we moved him to the springs it was such a blessing. Nice room with courtyard view, attentive staff. We are relieved to know he is safe and card for.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


4.0
Joan P - Loved one of resident/client
Memory Care
October 14, 2021
Verified Review
Would Definitely Recommend

What I noticed here more than other places I looked at is there's a courtyard that's open to all residents, including memory care. And there are two memory care sections that they can move back and forth between. So memory care residents have more opportunity to feel like they're going someplace, rather than just up and down the hallway, which I really liked. The caregivers are great, but the administration is lacking and behind in a lot of things. I don't think it's really their fault. It's kind of a sign of the times with the pandemic - they're understaffed. The staff that they have are great. But they're behind on 30-day reviews/evaluations, and organization where everybody knows everything is definitely lacking. They recently had a town hall meeting where they talked about it, and they're working on it. It's just a hard time with Covid. The food I tried was okay. The quality seemed to be good. All this type of care is very expensive, but I know that my loved one is safe, and he's getting really good care here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


3.5
John - Loved one of resident/client
Assisted Living
August 6, 2021
Verified Review
The Staff Are All Friendly

They don't have enough assistance for the residents, and I just wish there was more staff available. Everybody is really nice. I have no problem with anyone. If family members aren't there to assist our loved one is eating, it would be nice for them to help my loved one eat.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected

Response from The Springs at Wilsonville

August 9, 2021

Hi John - Thank you for taking the time to acknowledge our fantastic and hardworking staff and also voicing your concerns. We hear you. I would invite you to call us at 503-404-3315 to discuss how we can ensure your loved one is getting everything they need. The pandemic has impacted the workforce across the nation, and The Springs at Wilsonville is not alone facing this challenge. Let's continue to work together to retain our great employees through the most challenging workforce environment we have experienced. We may not be able to predict when things will return to how they used to be, but we know that the worst of this pandemic is behind us now that nearly all of our residents are vaccinated. Again, we thank you for your trust, confidence, encouragement, and patience. We are coming back strong, focused, and determined. Together, we prevail.


5.0
Lorie - Loved one of resident/client
Memory Care
August 20, 2020
Verified Review
Very supportive community

i think is a very good place for a population that gets increasing more difficult to serve. They keep of top of things, their conscientious, and for difficult people, that are very patient with the residents and the families. They are really good at communicating with the families. Its one of the more expensive places, but it's well worth it if you can afford it. It smells pleasant,they have a beautiful dining area, and it is friendly to walk into. I would absolutely would recommend this community to other families for assisted living.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

3

Value for Cost

5

Response from The Springs at Wilsonville

August 21, 2020

Thank you for expressing your thoughts regarding your experience with The Springs. We are always so happy to hear that we are making life a little easier for our residents and their families. We believe our staff and especially our caregivers are the ones who make the magic happen, and we will pass on your kind words to all of them.


5.0
anonymous - Toured community
Memory Care
August 16, 2019

[Name removed] gave us a tour on [date removed]. Beautiful facility, very [name removed] enjoyed the tour very much.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Stacey Williams - Loved one of resident/client
Memory Care
December 15, 2018
5 STARS FROM RESIDENT AND HER CHILDREN..

We searched for over two months for our mother. We settled on The Springs Wilsonville because of the warm feeling we got from the staff and the beautiful building that was very clean. Mom loves the food, activities and interaction with the other residents. The staff is very accommodating and make her feel right at home. We as family are encouraged to visit and always feel welcome. The manager is very gracious and has always been available for questions. I can not recommend The Springs more for your parents. It can be a tough transition from their home to a new residence such as this but they made the experience painless and much easier then we expected. THANK YOU!!!!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Springs at Wilsonville

December 17, 2018

Stacey, Thank you for this glowing review. We're so happy you're happy, and most importantly, your mother is happy and feeling settled. The transition can be challenging and we're so glad to hear our staff has eased the process. We look forward to seeing you around the campus! Warmly, The Springs at Wilsonville Team


5.0
Mary - Loved one of resident/client
Memory Care
December 15, 2018
Wonderful Community

This community was perfect for my mother. When you walk in the front door it feels like home. It's very warm and inviting. Wonderful staff that truly care. Everyone was helpful when you have a question. It is clean and no odors. I saw a sign on their front desk that showed they had a perfect state survey. That was very important to me that they work hard to have good quality. My Mom loved living there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Springs at Wilsonville

December 17, 2018

Mary, Thank you for the kind words! We take a lot of pride in how we make you feel, as well as good quality of life for all of our residents. We're glad your mom felt at home, and you as well. Thanks again for the review, The Springs at Wilsonville Team


0.5
Louis WHite - Loved one of resident/client
Memory Care
November 20, 2018
NO

If I could rate this facility lower than 1 star I would. The first room my father had came with a roommate with a bowel issue. The bathroom was filthy constantly. The Springs told me my father would have to pay for additional cleaning even though they were aware of the roommate's "issue." Every time I went to visit my father, the staff was sitting in the lunchroom talking among themselves, not engaging with the residents. Then they stopped making sure my father was drinking enough fluids - why do we pay them? My father became severly dehydrated and ultimately dies from complications. Do not put a loved one here.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Toured community
Memory Care
May 20, 2018

This was my second tour and [name removed] was very helpful. I liked the facility and surrounding area, but didn't like the layout of the apartments. I don't think my Mom would appreciate sharing a room at this point. I didn't tour the assisted living area because I was still going by what Magnolia had said. Mom just doesn't seem that far advanced to need that type of facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Springs at Wilsonville

August 23, 2018

Thank you for stopping by and for leaving your review. If you need any additional information please don't hesitate to call us or come in again with your specific requirements.


4.0
anonymous - Loved one of resident/client
Memory Care
December 7, 2017
Verified Review
The Friendliest People

We chose The Springs because when we were looking for a place for my loved ones, the people here were the friendliest we'd seen, and that was a big thing for us. The food here is good, but I do wish that they had more heart healthy choices available. They will accommodate though, when asked. They have many activities going on, and they are sure to post the schedules on the room doors and near the dining room. The community is clean, and I like that it is a smaller environment, making it easier for my loved ones to get around. We have had a few issues with medication, paperwork, and care level status but we were able to talk to the management and have the issues rectified easily. Overall, our experience at the Springs has been very satisfactory.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Springs at Wilsonville

December 12, 2017

We are honored that you chose The Springs at Wilsonville to care for your loved ones. Thank you for sharing your kind words about our staff. With gratitude, The Springs Living


2.0
anonymous - Loved one of resident/client
Memory Care
October 31, 2017
Verified Review
Awful Service

My mother lived in The springs for a very short time before we moved her to another community, and in two days, she fell four times. They called me, about the falls and I had to drive from several states away to see my mom. I arrived to find her highly agitated. They asked if I wanted to take her to the hospital, to which I said yes. I’m still at a loss as to why they hadn’t called one immediately after her falls. I found a hospital and admitted her myself where she was diagnosed with extremely low levels of sodium and a fractured pelvis. It is clear that the staff at this facility were not qualified to handle what they told me they were qualified for. I would not recommend this place to anyone.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from The Springs at Wilsonville

November 4, 2017

The Springs Living is dedicated to taking truly excellent care of our residents, and it is a responsibility we do not take lightly. At times, The Springs Living will make mistakes, but we aspire to own our mistakes and work hard to make the situation right. Unfortunately, the summary provided above does not accurately depict the situation our resident experienced. We are thankful to have had the opportunity to support our resident and wish the family the very best.


4.0
anonymous - Toured community
Memory Care
August 2, 2017
Verified Review
Helpful Staff!!

I have no complaints about how things went for my loved one and I during our tour of this place. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. It was actually one of my favorite properties that I had looked at it was just not the right time for him to move in the end decision. I would defiantly recommend it to anyone interested in a great assisted living for there loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Springs at Wilsonville

August 23, 2018

Thank you for the recommendation!


3.0
anonymous - Toured community
Memory Care
May 16, 2017
Verified Review
Facility seems a bit dark...

This facility was just fine. Everything looked fairly clean and everyone was friendly. Our primary concern was that the facility seemed a bit dark and dreary, so this is why we did not choose this location.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from The Springs at Wilsonville

July 12, 2017

Thank you for considering The Springs Living. We appreciate the time you took to share your thoughts.


4.0
anonymous - Toured community
Memory Care
April 26, 2017
Verified Review
My Visit To The Community

This is a great community. The staff are nice and the community is clean. They do offer the same amenities as the community we chose, however this community is a little more expensive.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Springs at Wilsonville

July 12, 2017

Thank you for considering The Springs Living. We appreciate the time you took to share your thoughts.


4.5
anonymous - Toured community
Memory Care
March 28, 2017
Verified Review
Close second!

We loved The Springs when we toured it. It was a close second but the deciding factor was location, We found a place closer to my family. Other than that aspect, the facility was beautiful and everyone was very nice.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from The Springs at Wilsonville

March 30, 2017

Thank you for considering The Springs Living. We appreciate you taking the time to share your thoughts.


5.0
anonymous - Loved one of resident/client
Memory Care
February 24, 2017
Verified Review
Things are going well so far

My mother moved here and things are going well. We like the staff, the community is clean and she enjoys the meals. We chose this community because it is close to where I live. I would recommend them to anyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Springs at Wilsonville

March 4, 2017

Thank you for choosing The Springs at Wilsonville to care for your mother. We appreciate you taking the time to share your thoughts and look forward to serving you and your family.


3.0
anonymous - Resident/client
Memory Care
February 1, 2017
Verified Review
Some improvements needed...

The staff at The Springs are fine. I am relatively comfortable here and they do everything to try to make me feel at home. As far as the meals, the portions are good but the food itself could use some improvment in the preparation. They have many activities that I am involved in but none are very exciting.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from The Springs at Wilsonville

February 15, 2017

We are honored that you have chosen to make The Springs at Wilsonville your home. We are actively working to make improvements and welcome your feedback and suggestions.


4.5
anonymous - Loved one of resident/client
Memory Care
November 11, 2016
Verified Review
Outstand Care for Mom

I really like knowing that my mom is getting excellent care. The staff is wonderful and respectful to my mom's needs. She is not participating in the activities,but the staff is trying to get her to be active. The food is very good and my mom seems to like the variety. I saw alot of communities and was very happy with how nice everything here is. Families would be happy with the care here for a loved one.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

5

Response from The Springs at Wilsonville

January 31, 2017

Thank you for sharing your story. We are honored to care for your mother and we appreciate the time you have taken to share your thoughts. With gratitude, The Springs Living


1.0
Nancy Marchuck - Loved one of resident/client
Memory Care
October 27, 2016
Ignore the Cute Stories on The Springs Website

The owner of The Springs is a multi-millionaire who writes cute stories about his grandma but doesn't care a whit about residents in his care. My family visited over 15 facilities, including several other "Springs" facilities before deciding, due to family logistics, that this one was the best. What a mistake that was! When you visit this facility, they give your the tour and the talk, and it all sounds just lovely. But lovely is not what you get when you live there. I thank God everyday for my mother's dementia so she doesn't have to remember the last time she was given a shower (except for the ones I give her weekly), or reminded to put on her nightgown (allowed to sleep in the same clothes day after day), or see when her sheets are changed or that her towel is filthy. Laundry seems to be done on a hit or miss basis (and of course, since Mom's not being cued to change her clothes it can be weeks) and other people's underwear and bras show up on my mother's drawers (my Mom is a larger lady and size Small panties and 32A bras labeled with another residents names are often in her drawer despite I've called The Springs attention to this). I imagine all the Springs facilities are like this and I'd avoid them at all costs. I have found out that I have several co-workers who have their parents at other facilities and they do not have these issues. All the facilities we looked at were in the same price range so seriously do your homework before you entrust a family member to this dump.

Cleanliness

1

Friendliness

2.5

Care Services

1

Activities

2

Value for Cost

1

Response from The Springs at Wilsonville

January 31, 2017

We are so sorry that this has been your experience with The Springs at Wilsonville. We agree that this level of quality does not match our values. We have made management changes in this community and hope that you will see improvements soon, if you have not already. We would like to connect over the phone or in person to ensure we are addressing all of your concerns. Please reach out to us at [removed], or let us know the best way to contact you.


0.5
Joseph Jones - Loved one of resident/client
Memory Care
October 24, 2016
Keep Looking - You Can Do Better For Your Parent

In reading some of the reviews already listed here, it seems like mine is not the only family to have issues with The Springs at Wilsonville. My mother was moved here almost a year ago. Similar problems to what is being listed: other people's clothing in her closet, bed linens not changed routinely and when changed not with the linens I purchased for her, towels left hanging in the bathroom right next to the toilet which is a bit grungy, no encouragement for activities. This is despite my asking for these things to be cleared up at the quarterly meetings - where you get the "yes, yes, we'll take care of that" but nothing changes. I know that it's a hard, low-paying job but the caregivers are generally huddled around a table talking to each other rather than interacting with residents and interaction is key for dementia patients. And because of the dementia, I'm unfortunately reluctant to move my mother again. The Springs properties all seem nice - I looked at three before deciding on Wilsonville - but I think for the money you spend, you can do better. My advise - bypass The Springs and keep looking. For your parent's sake. I wish I had.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from The Springs at Wilsonville

January 31, 2017

Thank you for sharing your story with us. We are so sorry that this has been your experience with The Springs at Wilsonville. This level of service does not meet our standards or our expectations. We have made management and staff changes, and hope that you will be seeing improvements soon, if not already. We would like to connect over the phone or in person to discuss any other concerns you may have. Please reach out to us at [removed], or let us know the best way to contact you.


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Frequently Asked Questions about The Springs at Wilsonville

The Springs at Wilsonville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Springs at Wilsonville has received an average review rating of 3.4 based on 31 reviews. See all reviews.

Call (503) 582-9414 to reach a resident at The Springs at Wilsonville.

To reach a resident at The Springs at Wilsonville call: (503) 582-9414



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.