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Tanner Spring

23000 Horizon Dr, West Linn, OR 97068

7.7
Review score
26 reviews
Add review
7.7
Review score
26 reviews
5 star
39%
4 star
31%
3 star
15%
2 star
0%
1 star
15%
See all reviews
For more information about senior living options:
(866) 374-4058
Tanner Spring
Tanner Spring
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Diane F
-
Family/friend
5.0
Kindness in Memory Care
My husband was in the Memory Care section of Tanner Spring. His caregivers were loving and caring and his nurse couldn't have been nicer or more professional. Unfortunately he passed away in September. I never regretted having him placed in their care. The staff went above and beyond w

About the facility
Tanner Spring

Tanner Spring in West Linn, OR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Compare

Tanner Spring
Tanner Spring

23000 Horizon Dr, West Linn, OR 97068

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7.7
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Review score
26 reviews
5 star
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4 star
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77 reviews
5 star
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Review score
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9.2
Review score
58 reviews
5 star
69%
4 star
19%
3 star
3%
2 star
2%
1 star
7%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Tanner Spring

7.7Review score26 reviews
7.7
Review score
26 reviews
5 star
39%
4 star
31%
3 star
15%
2 star
0%
1 star
15%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Tanner Spring with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Tanner Spring has 26 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.6
Friendliness
3.7
Care Services
3.5
Staff
4.4
Meals & Dining
3.3
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored Tanner Spring with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Tanner Spring has 26 reviews with an average "overall experience" of 3.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Mary A - Resident/client
Memory Care
May 13, 2023
1.0
No dignity
The memory care facility is horrible. It smells bad, like pee and poop. The people have nothing to do and are forced to sit like vegetables most of the day. The staff are always understaffed but the managers do not care. It’s a horror show to walk into. We pay over $6k a month and for what? No care or dignity from the management. Do not send anyone here.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Toured community
Memory Care
April 24, 2023
4.0
Verified Review
A nice place!
I toured Tanner Spring and it was a great facility, definitely a contender for us. Unfortunately, they didn't have any immediate openings. I didn't see the food, but the people were friendly and knowledgeable, the facilities were clean and the rooms were nice.
DK - Toured community
Memory Care
November 18, 2022
5.0
Verified Review
Tanner was good. The upstairs was nice but for memory care it looked like they were in a basement. It was my first tour. They were super nice.
Diane F - Family/friend
Memory Care
September 30, 2022
5.0
Kindness in Memory Care
My husband was in the Memory Care section of Tanner Spring. His caregivers were loving and caring and his nurse couldn't have been nicer or more professional. Unfortunately he passed away in September. I never regretted having him placed in their care. The staff went above and beyond with their kindness.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kelley - Family/friend
Assisted Living
September 12, 2022
5.0
Verified Review
Very Happy with Tanner Spring
I was so happy, and thrilled with the community. The food is good, and I had the meals a few times. They have a lot of activities. Give it a chance, and it has been an adjustment for my loved one. They were very welcoming to my loved one. The staff knew my loved one by first name. The staff, went above and beyond to make my loved one feel welcomed. The activites staff invites, my loved one to different activites. It's a super welcoming community. I would have never found, this place without APFM. It was a wonderful experience , and it's a really awesome oragnization.
Cleanliness
4.5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4.5
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
August 16, 2022
4.0
Verified Review
Would recommend - mom likes it here.
My mom really likes it. She's safe and has made friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
4
T.S. - Toured community
Memory Care
March 7, 2022
3.0
Verified Review
tour of Tanner Spring
based on my tour experience with Tanner Spring, I decided not to place my loved one here. the rooms were very tiny, the facility was old, and I just didn't see a lot of happy residents. the overall feel was very depressing.
Gina - Family/friend
Assisted Living
October 11, 2021
4.0
Verified Review
Safe and Healthy Place for Your Loved One to Live In
This is a pretty good option. This seems to be more updated, and upkept well. It is in a beautiful area . This seemed to be a better option than some other communities in the area that we looked at for my loved one.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Renee Hanneman - Family/friend
Memory Care
August 8, 2019
5.0
I love Tanner Spring
I'm so glad I picked Tanner Spring. They have a wonderful staff and are always keeping me updated on any issues with my mom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mark McKinstin - Family/friend
Memory Care
July 23, 2019
5.0
Verified Review
Review of Tanner Spring
Skillful caring staff. Very clean and well organized.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Karen - Toured community
Memory Care
May 29, 2019
0.5
Take your money elsewhere!
We had a tour in the Memory Care Unit by the two Marketing Specialists. The marketing specialists, front desk assistant, and caregivers were friendly. Although I’m surprised management would let an employee wear such revealing clothes! She wore a very short skirt, her shirt was very low cut, and she was wearing flip flops! That just screams unprofessional to me. The other lady was very professionally dressed and so was the young lady at the front desk. The Memory Care Unit itself smelled like urine. The furniture looks like it needs a major makeover. The residents were all sitting around sleeping, no activity, so sad. They renovated the front entrance to the Assisted Living, but for how much people spend in Memory Care (for sharing a bedroom!) they desperately need an update. The only outside exposure the Memory Care seniors have is a small fenced in enclosure which was dirty. They should expand it so there is at least a garden. Although, this is near our home we would never let my mother stay here. Take your money elsewhere!
Cleanliness
0.5
Friendliness
2.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
April 20, 2019
5.0
The most similar to [removed]. Nice neighborhood. Lots of parking. 60 beds in Assisted Living and 52 beds in Memory Care. Rooms are about the same as their living room plus mom's bedroom. Fridge and microwave included. private bathroom. Had ice cream social and music on Friday's (when I was there). Privately owned. Medicaid spend down ok. Deposit $1000/person. Services are $50/point. ([removed] is $61) Private dinning room for guests.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 15, 2019
3.5
Caution Look behind the curtain
We had our mother at Tanner for 5 years. It is a nice facility. Lots of dedicated hard working people. The caregivers were very accommodating. many very young using the job as an entrance into a future medical profession job.However, they're asked to perform great work, for basically minimum wage. They are good about offering many weekly and monthly fun activities and trips, and family events, i.e. Easter Dinners, Halloween...July 4th picnics....all great stuff. However, many concerns day to day. Within 1st few days of moving her in, one of the care givers, in front of us, told our mother that she'd never leave there alive. This is when we thought and reaffirmed with her that she'd be back in her own home within a year. We were outraged, as it was said in front of myself and family. My mother did eventual pass there. When she did, we never received any condolences,or even flowers at her funeral or any thank yous from Tanner - after 5 years of paying (starting at) $3500 a month to $6000 a month. My entire family had ZERO TRUST with [name removed], the head nurse. She is a mean vindictive person, who'll smile to your face and hide behind "protocol" to push her agenda. When I hear of stories of elder abuse at nursing homes in the news, I wouldn't put it past her to "justify" her records. Promises given before we moved her in were broken: i.e. that she'd be able to take their shuttle to keep one Dr appointment. When she wanted to go, the Dr was located 8/10s of a mile from the "furthest we go out". They wouldn't drive that extra for her. [name removed], the nurse, promised me she would have someone walk with my mother for exercise around the complex daily, per Dr's recommendation. It started, but quickly had excuses why she couldn't. I had an outside care person speak directly to [name removed]and received a promise for her that she would ensure my mother to have assistance being walked to and from her meals. That started and quickly faded. The care person recognized it, and documented it. saying she could only approach the nurse again but couldn't 'force them". (to be fair, this came down to staffing issues at meal time. However it was promised already knowing the staffing issues at mealtime. To top it off, 3 months before she passed was given an eviction notice because we refused to move her into a higher cost room they suggested, after we already had done that. We filed a grievance with the State, and Tanner's parent company, Sterling, and came to a resolution with management. Again, the company action was related to [name removed] suggestion. OVERALL: I'm sure all care facilities try to do the best they can with the resources they have available. Sometimes real care is overshadowed by efforts of increasing financial resources which can be used to give more & better care. That of course would be the corporate response. Tanner is a nice, clean, good facility. Better than most. Other than the issues I experienced there, it was above average. I would recommend. However, family members need to constantly monitor ANY facility they have loved ones at. Daily visits, if possible, allow for additional scrutiny. Don't hold back from asking a question at the moment you have a concern. Hold them accountable and be as informed about their protocol as you can so you'll understand why certain things are done, processed, handled, the way they are. It may answer a concern when you spot one.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
December 7, 2017
0.5
Verified Review
Very Disappointed
I took a tour here, and I was very disappointed. I wanted to love it because it is so close to my house. It would have been so convenient. However I had a meal here and the food was horrible. I was there with other family members, and we all ordered something different, but they felt the same way about it. I also didn't like that while we were there, one of the residents wandered into the kitchen, and one of the aids reprimanded her loudly about it. In general, Tanner just did not feel like a happy place for the people there. I knew right away that it was not a place for my loved ones.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Tanner Spring
April 16, 2018
First, thank you for taking time to leave a review. We are sorry that your meals were not to your liking on the day of the tour. It’s too bad that we were not made aware of it at the time as we would have pointed out the many alternative items that could be ordered from the menu. With the diversity of people here in our community, it is important to offer a variety of meal selections. In addition to the main menu choices, we offer many different sandwiches, salads, as well as “fit options” at every meal. In regards to the resident entering the kitchen area, I was able to speak to staff members that were working and found that the staff member that was assisting our resident was concerned for safety reasons as you can imagine and had spoken loudly to them due to their hearing loss. It was not their intention to reprimand them. The experience that you describe is most certainly not acceptable by our standards. We are sorry that you were unaware of the situation and took it in a different manner.
anonymous - Industry reviewer
Memory Care
February 2, 2017
0.5
Verified Review
Need Memory Care? Keep Looking
There are MUCH better Memory Care options out there. The over-all "Facility Administrator" paints a beautiful picture for you. Makes a lot of promises that are not accurate. They have failed so may times with basic care needs I've lost count. My mom went hungry several evening meals due to lack of appealing food. I brought food in to serve as a back up but it always got forgot until I reminded staff of it. The residents are seen a lot of the time doing nothing or lined up in the living room in lazy boy chairs with their heads leaning to one side. It's really sad. Staff spends little time interacting with the residents and they only do what is required or asked of them. Fees continue to climb. But the care or ammedities do not. Furniture looks like it came from Good Will and last but not least the owner, [Removed] decided to change the room occupancies to ALL SHARED units. Two people, small room, $ 10,800.00 a month. It's all about the money.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
December 30, 2016
5.0
Verified Review
Care for my mom
I am very happy with the great care that my mom is receiving here. She has settled in very well and has adjusted very comfortably. She is very please with the meals and the wonderful varieity. The community is clean and well taken care of. My mom likes the activities and the feeling of this community. We would recommend this care and value for other families wanting outstanding care for a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 27, 2016
3.0
Assisted Living is Good. Memory Care Needs Work
We've been on the assisted side for few years now. My recommendations would be to watch your service points, anything of value discussed between admin and yourself, get it in writing. Meal time is extremely long waiting periods for residents. Care Staff is awesome, helpful and experienced. We Just recently moved over to Memory Care. Staff is young and unfortunately inexperienced in common areas that they should be experienced in. For the additional $2500 a month to be over in memory care, the 7 - 1 ratio so far has not turned out to be worth the move. Let's hope they quickly figure it out.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
December 8, 2016
4.0
Verified Review
Very Nice Tour
This is a very nice community, and my tour went well. The community looked nice. The staff was very friendly and kind. There was many factors that played into where to move my mother to for the best care. We did have a good experience, and everyone was very kind. This wasn't the place for us.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Tanner Spring
February 8, 2017
Even though we were not the right fit for your mother, we appreciate you taking the time to leave us a review. Thank you for the chance to show you our community.
anonymous - Toured community
Memory Care
December 6, 2016
3.5
Verified Review
My tour!
This community was nice and seemed clean. The people I met were nice and they did offer activities. I was looking for a higher staff to resident ratio in the memory care area than they were able to offer.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
September 30, 2016
3.5
Verified Review
Too much like an Institution !!
The staff was great and very friendly during our tour. I was not impressed with the community, it was too big and felt very impersonal. The bedrooms I also did not like they had a florescent light that gave the room an institutional feel.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Viewing 1-20 out of 26 reviews

Amenities
at Tanner Spring

Healthcare Services

  • Memory Care
  • Medication Management
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • Vegetarian
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • International Cuisine
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Meeting Room
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Arts and Crafts Center
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • German
  • English
  • Romanian
  • Hungarian

Activities

  • Other Religious Services
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Catholic Services
  • Yoga / Chair Yoga
  • Christian Services
  • Activities Off-site
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Day Trips and Outings
  • Stretching Classes
  • Protestant Services
  • Pet-focused Programs

Neighborhoods
around Tanner Spring

See what the neighborhood has to offer and what’s nearby:
Tanner Spring in google map

Frequently Asked Questions
about Tanner Spring

Tanner Spring offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Tanner Spring 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (503) 655-4373 to reach a resident at Tanner Spring.

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4 star
37%
3 star
15%
2 star
0%
1 star
4%
Studio, 1bd, 2bd
Miramont Pointe is an elegant senior living community. Our residents enjoy spacious, unique apartments along with gracious community areas. An on-site bank, beauty salon and spa, indoor pool, scheduled transportation and social and recreational activities are just a few other amenities that make...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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