The Retreat at Loganville

Great experience, I would recommend the place. We picked this community for our loved one , because of the price, friendliness, cleanses, and they were able to answer all my questions.

I am very pleased with the quality of care. Everyone has gone above and beyond any expectations that I had. From the cleaning staff, food staff, and all the way to the top. I was most impressed with [name removed]and the staff at Loganville. [name removed] made the experience a lot easier than it could have been, especially living a couple hours away.

The tour was fine, there was nothing wrong with the facility. I just felt like it had more on an institutional feeling to it. We were looking for a setting that was more homey for my husband.

The Retreat at Loganville overall has been a really good community and she loves her apartment. The staff members are very responsive and she has been very pleased with her house keeping. She loves going to all the activities especially the bible study and enjoys eating the dinners. Based on our experience so far we would absolutely recommend The Retreat at Loganville to other families .

They've been very helpful when needed and very kind to my dad. Staff communication is fine when I have questions. My dad is in independent living so they provide lunch every day. He's been pleased with the food.

I liked this place, but going through a renovation and the two bedrooms (which were amazing) were just too big for my loved ones needs.

I toured The Retreat at Loganville; they were very thorough and extremely helpful with determining my loved one's level of care. I was not displeased, they gave me plenty of time and call backs to follow up. We chose another community because my loved one wasn't mobile enough and couldn't meet their criteria regarding mobility. I would've been comfortable having him stay here had it all worked out.

It seems to me that The Retreat at Loganville has a lot of folks that really do care about the residents in their community. That stands out really quick once you've been there a while. I've ate there once and it wasn't the best quality of food. Quality seems to be more of the issue than anything in regards to meals & dining. My loved one has a two bedroom apartment that is in the independent group living area, and its very nice. There were some things we asked to get replaced or fixed, and they are working diligently to get our requests taken care of.

This community was an older setting. We felt like things were being done for updates but not much at the time. We did not feel like there were enough activities and that there would be transportation as we needed. Someone was also smoking in the hall and my loved one did not like this. Even though they were told to not smoke in the rooms they were still doing it and my loved one did not like this.

This is a great place for our loved one. We find the staff friendly and the community clean. Prior to the lockdown due to the pandemic, the food was pretty good. They even had activities prior to the lockdown as well.

Our family had a virtual tour and everyone we spoke with was very responsive, we had no complaints.

Our family had an in person tour and The Retreat is not as pet friendly as other communities we were looking into. Our loved one had a service dog so by law communities have to accept them, however it just seemed like at the time of our tour they were not set up to accommodate our loved ones service dog. It also was the lowest quality as far as amenities, and very little cabinet space in the apartments.

Our family had an in person tour and it was a really good tour, it still highly considered, but the floor plan our loved one would of had wasn't going to work. We did not need a cottage for our loved one.

The housekeeping needs improvement big time. The meals are very early. Activities are daily. Having a doctor on staff is very beneficial, which gives them access to a portable x-ray machine. The response time when the call button is pressed needs improvement. And communication from management to the families needs to improve as well. But I really like that they offer different levels of care, from independent living all the way up to memory care, all in one place.

My mother in law was actually a this facility 10 years ago and had a great experience. We did not choose them because they could not accommodate her needs. She smoked and they did not have a room on the first floor available that was far enough away. But we know it is a great facility.

I would recommend this community to others based on my experience.

The closets were small. The grounds around the cottages were not well kept, needed weeding and pine straw. [name removed] was very helpful.

If your parent is going in for memory care, and they are an active dementia resident, don't put them there. The community doesn't know how to handle a resident that is active. They only know how to deal with residents that are in wheelchairs or disabled.

The facilities were very clean. The Tour Guide and management were very nice and welcoming.

I was thankful to have a virtual tour in the midst of Covid. I didn’t feel comfortable going in person to a facility because I didn’t want to get anyone sick. It was a great experience to view the property virtually, and I felt like I got a good feel for everything. I liked the placement of the room they had available. It was by the door by a gazebo and some nice flowers outside, and my loved one is an outdoor guy. The Retreat was my first choice until I found a place closer to where we lived.