The Residence at South Windsor Farms

The residence at South Windsor Farms was a wonderful and family like atmosphere. The staff was very engaging. The food selection was impressive. The menu had more items than some restaurants the Director of marketing [name removed]was very knowledgeable and answered all my questions and concerns. I enjoyed my visit.

The staff at The Residence at South Windsor Farms was incedibly helpful when I was in need of locating a place for my mom after Rehab. Mom could not go back home alone and I had 48 hours to move her from the Rehab facility. The Social Director at Rehab suggested to look into The Residence at South Windsor Farms. We were elated with the tour of the facility. They had everything in one location and the apartments were beautiful! Everyone there is so helpful and a pleasure to work with! We are so glad to have found this fantastic facility.

An amazing warm and family environment! Nursing care and a add are amazing. Residence at the community are very friendly and welcoming to all that come to visit and the team does a ton with the residence from engagement to Services

In looking for a place for my mom, I visit the Residence at South Windsor Farms and stayed for lunch. Lorrie and Eileen were so knowledgeable, warm and fully understanding of the conflicted feelings the family and my mom have about making a change. All of the staff we met smiled, said hello and the food was outstanding! We also met some of the department mangers, each who took the time to tell us what they do and how their departments make the Residence the best assisted living around! Highly recommend!

We moved my MIL in November 2022 with a plan of a 60 day respite. We’re now 3 months in and she’s thriving! She is continuing her stay there as she feels so much better than when she was home alone & having challenges managing her medications. She’s back to herself, sharper and incredibly social. The food is amazing and is enjoying the new friendships she has made. Every time we see her or talk she shares how thankful she is for the amazing associates and their kindness. The Residence is top notch in South Windsor & would not have her anywhere else in the area! Thank you to all that work there. You have given myself, my husband and her daughter peace of mind. Most importantly you have given her quality of life back where she can be her!

It became apparent very early that there was a large change over in staffing. It seemed that my mother had an aide that was new every few days. The director and business manager and sales reps have changed in July and then again in September and one of the positions in January. I received a call from a nursing director that was less than professional and when I went to meet her about a week later, she no longer worked there. Aides actually told my mother she was calling for help too often and she was going to be charged for each call.

Since our loved one has been there, there are been quite a big turnover with the administrative staff team which has been quite cumbersome. However the nurses there have been there for awhile which is great. The care services are really good - the price is quite high but at the end of the day it is worth it. Based on our experience we would recommend The Residences at South Windsor Farms to other families.

Our family had an in person tour and the facility was very nice and modern looking. The staff members we me with were very pleasant, information and very thorough.

This community was much to expensive and fancy for what I was looking for for my loved one. The tour was great it was just not the right fit of community for my loved one.

It's not for everyone. It did not work out for my loved one. She didn't like it there. The residents and the staff are very nice. The food used to be phenomonal and it has gone downhill. It has 2 floors. They offered bingo, cards, card making with arts and crafts. They would go for rides to the grocery store and around town. She enjoyed that. They did offer automatic payments for billing.

The Residence is a great facility with good food. The staff is nice and are responsive to the residents needs. Depending on the mobility level of your loved one, transportation may or may not be difficult. The one instance that we wanted to use it, we were unable to due to mechanical issues. Although this service is not promised and the staff were honest about their complication that day, it was still slightly inconvenient - to no fault of the community. We also experienced a small hiccup while trying to switch pharmacies through the community. Overall, we chose The Residence because it was the best fit out of the other communities we toured and we are happy with our decision.

Our family had a virtual tour and it was a fine experience.

This was our first choice, but we couldn't afford the price.

During the time our loved one was there, it was a great experience. The community was beautiful and the cleanliness was great. The food was almost gourmet style, and sometimes our loved one just likes more simple food. Due to Covid the activities were very limited, but there was still plenty of things for the residents to do. Our loved one had an apartment and was cared for every day.

We thought the activities were great at this community. Our loved one didn't always participate in them, but she really enjoyed bingo. They always have a movie playing for the residents when they came back from lunch. They had different events always going on, one time they had a pizza party and after the party the brought in live entertainment. The residents can order any type of food for their meals. We really loved this community, our loved one had a private room which had a microwave and refrigerator. She also had a life alert button around her neck and whenever she needed something the staff members were always there ready to help her out.

They kept my uncle alive a full year longer than we would have expected. They did an incredible job with his care and keeping up his health. We cannot say enough good things about them and the care they offered. I would easily put any member of my family here again. During the Covid-19 pandemic, they went way above and beyond our expectations. The community was always immaculate and the staff were always professional. There was not one thing about The Residence that I wanted to criticize or correct.

When my dad suffered a medical emergency last year, it was clear that my parents couldn't stay in their 3 story home after recovery. We searched for an assisted living facility in their town to give them that familiarity. I visited 3 area assisted living facilities and knew the moment I walked into the Residence, that that was the right one. The Residence is beautiful, very clean, and well decorated. Every staff member i have dealt with from the receptionist, aides and culinary staff to the administrators have been very helpful, and genuinely caring about my parents. The food is very good, and the changing menu and daily specials make it a unique dining experience. They are always patient and courteous and make a real effort to get to know each residents tastes and preferences. The director of activities really engages everyone and is constantly coming up with activities, experiences and trips to keep interest among the residents. I highly recommend the Residence at South Farms in South Windsor, CT

One of the best facilities in the area. The staff is caring and cheerful. They took excellent care of my friend. When I toured the facility it felt like home. Making the decision for my friend was difficult but I knew it was the right place for her it is a beautiful and immaculate place with a phenomenal dining experience. No regrets in making this decision

As Conservator for my dear friend I had to help with the decision for her care. I chose The Residence at South Windsor Farms and it truly met width my expectations. I had the opportunity to speak with staff often, to dine with other residents and to be a part of the family. It is the perfect place to reside in when ones own home is no longer an option. From the receptionist to the care assistants to the Director they all make you feel like family. Activities abound and the amenities are above and beyond. When you have to make “that” decision consider this beautiful place “home”

Both my parents have been at the Residence in South Windsor since early spring of this year.. both have different medical/emotional needs, and the staff has been wonderful in helping getting them settled, and engaging them in life at the Residence. I particularly am happy with the exercise classes and physical activities such as using pedometers, walk club etc. They variety of outings, and entertainment is wonderful. I particularly also like the fact that they bring alot of music, and dance into the facility. That is so important . The food is amazing and I am impressed with the quality and variety the chef prepares as well as the country kitchen.