12271 Coit Rd, Dallas, TX 75251
The Reserve at North Dallas is an independent and assisted living community in Dallas, Texas. We recently invested over five million dollars into our community in order to craft a more robust, vibrant retirement experience for our residents. Our expansion included a redesign of our interiors, focusing on elegance, accessibility, and warmth. Our inclusive community addresses a variety of needs while giving residents ample opportunity to create new friendships or explore new hobbies. We aim to be a trusted leader in senior living, employing staff well-versed in the healthcare industry. For more information on The Reserve at North Dallas, contact a Senior Living Advisor today!
Your golden years should be a time for enjoyment and luxury. We’re proud to offer several community amenities, such as activities and common areas, where you can satisfy your need for connection, engagement, or introspection.
Our amenities include:
Say goodbye to dusting, ironing, and laundry. The Reserve at North Dallas is skilled in personal, medical, and nutritional assistance. We strive to provide residents with the free time they deserve.
Our services include:
The Reserve at North...
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Meals & dining
Value for cost
Unfortunately, I regretted my decision by the second week after moving in. The bug and insect infestation is reason enough to stay away. Pay close attention to cleanliness during your tour and walk or drive through the gated parking area. Stop by to talk or visit residents strolling or sitting in front outside areas if you want to know what living here is like. Good luck with your search!
We moved our loved one in mid summer, and they had to quarantine her for just a few days for precaution. During those few days they forgot to bring her her meals, we had to keep reminding them. No one made sure she understood how to order the meals off the menu. For the next few months it felt like we were just paying for an apartment with food delivery service. She had falled and ended up going to the hospital, and we did not find out she went to the hospital until two days after the fact. The hospital was the one that notified us, not the community. When she initally came to the community they did not review the paperwork she filled out, so when she went to the hospital the community called the only number on the paper which was wrong and left a message. There was no follow ups after that to make sure our family was made aware of our loved one situation.
This community is a good value for your money. I believe they maintain high standards. My mom is very happy here. The pandemic has been handled very well. All the residents have already had their first round of vaccines. The staff encouraged residents to not go out and to wear masks. They have also started online activities to help the residents out. The residents are able to go to the dining room at planned times. The community did deliver the meals three times a day to the residents and there was no extra charge during the lock down.
Our residents is clean and charming. We enjoy many amenities a myriad of activities conducted to make friends. Our food is well prepared and served by staff that meets The Reserve's high standards. Holidays are celebrated appropriately and joyfully. Our staff sets us apart. From the management to the frontline virtually each is efficient, courteous, and friendly. And patient. They learn your name immediately! Management is willing and able to pitch on the front line when needed. When covid-19 struck, the team successfully kept us well and comfortable as feasible. They operated with grace despite overwhelming demands on time, temperament, and stamina. Here, I feel safe and comfortable. I am home.
The friendliness of the staff members stood out us as well as the openness of the community. The activities were pretty good as well and the food was definitely a five out of five. We would recommend this to others,
The Reserve of North Dallas is 5 star. The price is right. The staff is so kind and everyone of them wants to make you happy. The apartment I live in is beautiful with full kitchen, washer and dryer. They offer so many activities at no additional cost. The food is like a regular restaurant, many choices and excellent staff. I am so very pleased with everything here. I welcome everyone to come live here.
You could not ask for nicer people.
Moving someone in during covid could have gone horribly. The staff was very helpful and worked with us to get things moved. As things start to open, they are still very careful and thoughtful with their processes.
Thank you for having [name removed] full time. She is so creative and a wonderful artist. She has added so much insight to our daily lines teaching, art, and heading class. There is computer help and many exercise classes.
This community is great. Staff is wonderful, caring, and helpful. One of the best classes, lead [name removed], fiber art, beading, painting, tech support, and exercising. She is so very good and patient. She works with me on entering art shows and competitions very versatile and accommodating!
Pre COVID the activities would be a five out of five, post COVID it would be a four out of five. They are doing some activities while still being very careful, which is the most important. They have re-opened the painting, and the theater with social distance seating. they also opened up the information seminars. We get a letter everyday telling us what is going on. The layout of the facility is very nice, easy to navigate, they have big open spaces, and bottom line is the residents just seem to be very happy!
It is a urban environment and a traditional environment and pretty typical community in Dallas for hotel style senior living. It is a three story facility , but no emergency generator which particularly affects the second and third floors and their power of the elevator service, which is something to consider. Because of the buildings size and lay out it can cause difficulty find their way around for many residents. The food is what you might expect for a medium priced community.
My mother moved in October of 2019. We were THRILLED with the service, the food was decent, the staff is and has remained wonderful. HOWEVER, then we had the devastating tornadoes. My sister and I asked, specifically, during the interview, if they had generators for emergencies . They lied to us because the home remained without power, with residents told to remain in their rooms, for four days after them. Not to mention the fact that they have ZERO plan for tornado warnings. My mother's apartment is NOT located in a safe area if a tornado were to hit that building directly. This is not acceptable. We remain unhappy with this, but pray it simply does not occur with any frequency. Now, they have come up with a rule which effects my mother directly, routinely, every single day. There is now an extra $3 charge per meal if she wants to take her food to go and eat in her apartment. This is for breakfast, which at the time of our interview was HIGHLIGHTED as a meal she was WELCOME to come down and get in the morning and bring back to her apartment. This is also for food from the makeshift cafe downstairs-which is hardly an optimal space to dine in- AND for any other meal from the dining room. This company feels the need to collect THREE MORE DOLLARS-per meal- from seniors on fixed incomes for to-go boxes- boxes that cost patrons of regular restaurants anywhere from .50-.75 MAX , that is IF they charge extra for to-go boxes at all. SUDDENLY, the owners of this establishment, who own over a 100 other senior care facilities across the country, feel like they need to mark up the cost of a to-go box because they aren't making enough money otherwise. I'm sorry, but what other reason could there POSSIBLY BE to make the cost of a meal $3 more because a resident wants to eat in the privacy of their own apartment on occasion, or even all the time. WHY??? Lastly, I have great concern for the population over the spread of COVID-19 virus through the vulnerable population living there. Washington state's governor JUST ordered new regulations that homes need to meet in their state. This company owns properties in that state. My question is whether they will VOLUNTARILY begin to take measure here in the D/FW area to prevent the spread of the disease BEFORE there is a problem here? Or, like with the tornadoes, are they going to wait for "the lights to go out" before they ACT??? By then, as we are seeing already, I fear it will be WAY too late. My mother enjoys living there. She has made friends and has ZERO intentions of moving. They have found a way to prey and feed off a population who desires little change in their lives, so, no matter what the company may do to make life more difficult, like raising prices disproportionately, or NOT do, to maybe make it safer, like providing emergency plans or equipment in a timely fashion, few probably want to go to the trouble of moving regardless. They must COUNT ON THAT. The place is relatively clean and the staff, overall, are pleasant and good. At the end of the day, I suppose that has to be of more importance. But REALLY???? $3 for a to-go box??? I guess their EXTENSIVE board of directors needs a raise? Something tells me the staff that helps my mother won't see a dime of what probably adds up when they own over a hundred properties. Now, I can't know for sure whether they have implemented this policy across all their properties, however, I do know they will be serving the same meals everyday across their 100+ properties so they are able to purchase more institutional type food at a cheaper price, so it is a fair assumptions. BTW, THAT policy has immediately changed the quality of the food as well. One of the things my mother enjoyed most was the FRESH food she was served at first. Now, in a matter of a few months, that has all changed as well. It would be nice if this corporation could behave differently because its commodity is HUMAN BEINGS and not widgets, but oh well. Anyone thinking of moving in should know ALL the facts, and also know that they can change at ANY TIME.
My overall experience with The Reserve at North Dallas has been very positive. They are still working through some storm damage which occurred several weeks ago which has caused a lot of activity and noise. The staff are a great group of people. Always helpful and always friendly. This is a very pleasant place to live and they have some great entertainment for the residents.
Response from The Reserve at North DallasAugust 8, 2019
Thank you very much for the review! We are so glad that your experience in our community has been a positive one. We appreciate you being a part of our wonderful community!
I worried how my Dad would adjust to apartment living but he is doing very well. He seems to be comfortable and happy. The facility is clean, friendly and busy. I am very pleased for him.
My sister in law was there for seven months. She was in the assisted living area. She was unable to move to a wheelchair without assistance from two helpers. They did not tell me when we signed up that she needed a level B facility. They are a level A facility. They only have one helper for 15 residents in assisted living, and if there had been a fire, she would have not been able to get out. Before I learned about their inadequacy to take proper care of her, I had negotiated a lower monthly fee because we were unable to continue paying at the rate they charged. However, they continued for the next two months to draw the higher amount from my bank account each month. When I brought this to their attention in writing and in person, there was no returned phone calls and no reimbursement. If you have trouble with them, they will not respond to your issues.
I was very impressed with the friendliness of the staff and the quality of service. Clean and inviting. The only drawback for me is the actual location as I want to be closer to my daughter in Lewisville.
Five star facility and they really want to make you happy
All the administration here and workers are extremely friendly and helpful they want to do everything they can to make a good experience daily for the residence. It is a beautiful facility, fantastic food, beautiful upgraded apartments and friendly residence. I’m so glad I chose this facility
I really was impressed with the apartments and the living community. They have a large assisted living unit that allow you to have a nice sized apartment still. They were in the top two of my choices. No memory care was the downside for me.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.