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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Parsons House Preston Hollow

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4205 West Northwest Hwy, Dallas, TX 75220

9.1
Review score
45 reviews
Add review
9.1
Review score
45 reviews
5 star
80%
4 star
9%
3 star
9%
2 star
0%
1 star
2%
See all reviews
9.3
Review score
169 reviews
5 facilities
For pricing & availability:
(866) 374-4058
Parsons House Preston Hollow
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Parsons House Preston Hollow community exterior
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1111 Photos available
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Marsha W
-
Family/friend
5.0
I love this place.
Parsons House has a very sweet and light feeling to it. Other places we looked into felt heavier, a little depressing. The staff maintain a generally cheerful way of caring for the residents and I’ve felt nothing but trust and relief that my brother is there.

About the facility
Parsons House Preston Hollow

Parsons House is a senior living community located in Dallas, Texas where we provide accommodations for residents who require memory care and assisted living, independent living, or respite care. We provide seniors with a living space that is both comfortable and allows them to live life with dignity. Our staff takes care of the hassle of everyday chores, giving you more time for the important things. Residents have access to medical services around the clock as well. We prioritize the comfort and safety of residents and work diligently to create an environment to reflect that. Residents can age in place in our beautiful apartments while enjoying the benefits of living near downtown which is packed with great restaurants and shops. If you’d like to learn more about what Parsons House can do for you, give a Senior Living Advisor a call!

Community Services and Amenities

We are a vibrant community featuring many wonderful amenities for seniors to enjoy. In addition to three, chef-prepared meals a day and restaurant-style dining, we encourage residents to engage in on-site activities throughout our common areas. Our common areas include:

  • Library with a vast book selection
  • Fitness center
  • Theater with a large selection of films
  • Yoga studio and gym
  • Chef chat

Living Options...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Parsons House Preston Hollow

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Parsons House Preston Hollow

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Parsons House Preston Hollow community exterior
Parsons House Preston Hollow

4205 West Northwest Hwy, Dallas, TX 75220

Brookdale Lake Highlands community exterior
Brookdale Lake Highlands

9715 Plano Road, Dallas, TX 75238

Iris Memory Care of Turtle Creek
Iris Memory Care of Turtle Creek

3611 Dickason Ave, Dallas, TX 75219

Walnut Place - AL/MC
Walnut Place - AL/MC

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9.1
Review score
45 reviews
9.1
Review score
45 reviews
5 star
80%
4 star
9%
3 star
9%
2 star
0%
1 star
2%
9.9
Review score
58 reviews
9.9
Review score
58 reviews
5 star
51%
4 star
29%
3 star
5%
2 star
3%
1 star
12%
9.8
Review score
45 reviews
9.8
Review score
45 reviews
5 star
80%
4 star
18%
3 star
2%
2 star
0%
1 star
0%
9.5
Review score
72 reviews
9.5
Review score
72 reviews
5 star
67%
4 star
13%
3 star
10%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Parsons House Preston Hollow

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • No Sugar
  • Vegetarian
  • Special Dining Programs
  • Pureed Meals
  • Gluten-free
  • Low / No Sodium
  • Anytime Dining
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Room Service
  • Restaurant Style Dining
  • International Cuisine

Room Amenities

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Garden View

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Barber Shop
  • Private Bath
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Meeting Room
  • Main Street Shops

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English
  • Spanish
  • American Sign Language

Activities

  • Intergenerational Programs
  • Birthday Parties
  • Live Musical Performances
  • Light Therapy Programs
  • Men's Club
  • Trivia Games
  • Forever Fit
  • Yoga / Chair Yoga
  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Cards / Pinochle Club
  • Stretching Classes
  • Community Service Organizations
  • Sensory-based Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Live Dance or Theater Performances
  • Reminiscence Programs
  • Bridge Club
  • Wii Bowling
  • Karaoke
  • Montessori Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Current Events Club
  • Activities On-site
  • Cooking Classes
  • Pet-focused Programs
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Holiday Parties
  • Cooking Club
  • Tai Chi
  • Choir / Singing Club
  • Bible Study Group
  • Community Service Programs
  • Other Religious Services
  • Protestant Services
  • Catholic Services
  • BBQs or Picnics
  • Happy Hour
  • Book Club
  • Walking Club
  • Jewish Services
  • Dances

Reviews

for Parsons House Preston Hollow

9.1Review score45 reviews
9.1
Review score
45 reviews
5 star
80%
4 star
9%
3 star
9%
2 star
0%
1 star
2%
Parsons Group Inc
9.1
Review score166 reviews5 communities
Write a review
A Place for Mom has scored Parsons House Preston Hollow with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Parsons House Preston Hollow has 45 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.3
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.5
A Place for Mom has scored Parsons House Preston Hollow with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Parsons House Preston Hollow has 45 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Parsons Group Inc
9.1
Review score166 reviews5 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 45 reviews
Marsha W - Family/friend
Memory Care
May 2, 2024
5.0
I love this place.
Parsons House has a very sweet and light feeling to it. Other places we looked into felt heavier, a little depressing. The staff maintain a generally cheerful way of caring for the residents and I’ve felt nothing but trust and relief that my brother is there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Brenda and Dan - Family/friend
Assisted Living
February 25, 2024
5.0
Truly a Place for our Mom
We have had a great experience with Parson House Preston Hollow in the care given to our Mother/Mother-in-law who has been a resident there for slightly over one year. Our priority has been the care and safety of our mother. The care staff is competent, caring and responsive and do what they can to make all feel like family. The leadership team communicates regularly with resident families through a Family Council, frequent email communication, and ad hoc one on one meetings. They listen and, if appropriate, they act. In addition to regularly scheduled activities for the residents, they host a monthly dinner or buffet for resident’s and families. It is an entertaining and fun opportunity to be with other resident families. Parsons House is a care focused facility with a family feel that has worked wonderfully well for our Mother. Special thanks to the Executive Director, Marketing Director and the entire Parsons House team.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parsons House Preston Hollow
March 1, 2024
We appreciate you choosing Parsons House and are honored to care for your mom! We're always working to improve; your feedback is valuable!
Stan - Family/friend
Assisted Living
February 23, 2024
5.0
I love this place!
I’ve had my loved one in Parsons House Preston Hollow for a year now, and things have only gotten better and better during his stay. I think that a great experience originates from the management, and Parsons House has a terrific executive director. She sets a tone and example of family, of kindness, and of quality that you can feel throughout the entire staff. Is any place perfect? No. But Parsons House really puts itself out there as a facility that is actively striving and succeeding at being the best it can possibly be. Through great management they are constantly working to improve, and to never to rest on their laurels. Staff is friendly, competent, loving, with kind and helpful attitudes. They truly care about the residents. And the size of Parsons House is perfect – it allows a flexibility that quickly solves problems without the red tape that can accompany larger facilities. I can’t imagine ever finding a better place to have my loved one, and I highly recommend Parsons House.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Parsons House Preston Hollow
March 1, 2024
Thank you for taking the time to leave us a 5-star review! Our team strives to deliver compassionate and high-quality care while making loved ones feel “at home.” Your feedback greatly encourages us! Please let us know if we can ever do anything to serve your family better.
Anonymous - Family/friend
Assisted Living
May 26, 2023
3.0
Verified Review
Our experience with Parsons House Preston Hollow
My loved one is a resident at Parsons House Preston Hollow. The social environment is positive and the staff is friendly and supportive, but they depend heavily on the Aides which can be short staffed. If a resident needs added attention or greater needs, it may be frustrating. They have regular social events that are nice for the residents. They invite family members and really make it special. The size and proximity of the activities and the dining area was a positive. A first floor apartment is a bonus. Communication and coordination of medical visits, medicine, and responsiveness was lacking. Very much driven by family. They use a 3rd party physician group and it's difficult to get timely answers with their message service, as well.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
C G - Family/friend
Assisted Living
March 7, 2023
5.0
Verified Review
Overall A Nice Place for Your Loved One
This has been a very positive experience for us and our loved one. I have recommend the community to others and will continue to do so. The staff is very friendly and available when we have questions. There is always something to participate in, if the residents would like to. My loved one had a medical condition last week and the staff were right on top of it responding to it, and to assist with getting it resolved quickly. The food is very good here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
February 22, 2023
5.0
Verified Review
Community Tour
I thought Parsons House was absolutely wonderful. They followed up with us after the tour and offered their assistance if they could ever be of help in any way. I was incredibly impressed. The only reason we decided not to go there was because it was just a tiny bit too small in terms of socialization for our loved one. But it was an unbelievably beautiful and well-maintained facility, and the people there were lovely and kind.
Shi S - Toured community
Assisted Living
November 14, 2022
1.0
ALERT- I WOULD NOT WASTE TIME
I thought it was nice, at first but when I got there to tour, it was very noticeable [name removed] is discriminating. In my opinion, I would not allow him in care of anyone there. I no longer support them. DO LOOK AT THE NEGATIVE REVIEWS AND SEE.
Friendliness
1
Staff
1
Anonymous - Family/friend
Assisted Living
September 28, 2022
5.0
Verified Review
Good Place to Be
We picked this facility because, it was smaller community, they offered more one on one care, and it was close to home. They are a little short staffed on the weekends, and sometimes with the nursing staff. They are attentive from management, on down to other staff.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Linda C - Family/friend
Assisted Living
December 28, 2021
5.0
My mother has been living at Parsons 3 months. I have only the very highest regard for the staff. My mom is always in good spirits . She is made to feel very much at home. Good nutritious meals are home cooked by the staff. With each residents persona diet in mind, We already see the changes in my mother.
Kate M - Family/friend
Assisted Living
December 23, 2021
5.0
Wonderful home. . . You all take great care with my mom with so much patience!!
Jeanie F - Family/friend
Assisted Living
December 23, 2021
5.0
We loved Parsons House! Daddy is very happy here and [name removed] works very hard to involve all the residents. Thanks for making his life such a beautiful experience.
Jeanette M - Family/friend
Assisted Living
December 23, 2021
5.0
The staff is always super friendly and my aunt seems very happy and well cared for.
Gwen M - Family/friend
Assisted Living
December 23, 2021
5.0
My sister has lived at Parsons for 5 years now and she is thriving! The love, patience, and help provided by everyone at Parsons is superior!! Highly recommend Parsons House Preston Hollow.
Donna S - Family/friend
Assisted Living
December 23, 2021
5.0
The Parsons House and their staff are awesome! I know my mom is in very good hands. You all do a great job of taking care of my mom.
Amy L - Family/friend
Assisted Living
December 23, 2021
5.0
Much more homelike than most other senior communities. It's great that it looks and feels like a large boarding home rather than a hospital. Staff that I've interacted with are exceptionally caring and personable. My dad is doing much better here than I feel he would be doing in just about anywhere else. Thank you all.
anonymous - Family/friend
Assisted Living
December 22, 2021
5.0
Excellent food. Well served with great dessert. Fun staff with smiles for all participants!!!
Debbie J - Resident/client
Assisted Living
December 22, 2021
5.0
I like it! The staff and residents are great! I would recommend it to others.
- Family/friend
Assisted Living
December 22, 2021
5.0
Excellent facility. People are super nice. Family oriented.
- Family/friend
Assisted Living
December 22, 2021
5.0
Food was good, served hot, good portions. Atmosphere was wonderful. Staff was pleasant, kind, courteous and attentive.
M L M - Toured community
Assisted Living
October 12, 2021
5.0
Verified Review
My Review of Parsons House Hollow
We liked the community. We didn't know if there would be a better nurse to resident ratio from where my loved one was coming from.
Viewing 1-20 out of 45 reviews

Neighborhoods
around Parsons House Preston Hollow

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Parsons House Preston Hollow

Parsons House Preston Hollow offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Parsons House Preston Hollow 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (214) 357-7900 to reach a resident at Parsons House Preston Hollow.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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