The Forum at Park Lane

This facility is a classy-looking place, which is one thing that I liked about it. They offer a program called Ambassadors. For an additional cost, the program handles all of your loved ones medications, medical appointments, and transportation to and from those appointments. It's been a huge help for our family. Now we can simply just visit our loved one, enjoy being with him and taking him for outings. That was our big thing, is him being well cared for. However, he isn't very happy with being here. He feels like all of the other residents are much older and also hasn't found many activities that he enjoys. We're hoping that changes because we're very happy with this facility and glad that we chose it. I would recommend this facility to friends and family.

The Forum at Park Lane was excellent. I found the people more appealing. The personnel was friendly, but the facility wasn't as new or as nice as the other place my mother stayed, like [URL removed}. Keeping in touch with them was straightforward. The phone may always be answered by someone. They didn't seem confident in giving me important information. The food seemed to be good, and the accommodations were comfortable.

My mom and i visited the Forum last month to see floor plans and attend "Happy Hour". My dad and she might be needing to move from their big spread in the country, and they were not too enthusiastic. Well, after our visit, Mom and i were amazed at the warmth, fun and enthusiasm showed to both of us. [Name remove] showed us about 5 spacious floorplans for the independent living, so the whole experience was fantastic. Hanging with [name remove] the social director and [name removed] the physical therapist made me feel comfortable that my folks will be professionally cared for when the time to move comes. Give yourself an eye opening experience and sign up for a visit.

This is probably at the top of my list of the 5 communities initially given. I like the campus layout in Brochure and had a good email exchange with [name removed].

When I toured the community they were in the process of redoing the assisted living area so I wasn't able to see any of the apartments due to the construction. I had been told the wing wouldn't be ready until possibly the fall which concerned me. The residents that had been in the assisted living wing had to be moved over to the memory care wing and that wouldn't have worked for my mother she would have been miserable. From what I had been told the assisted living was going to be like the independent living side. So with the assisted living side being under construction, I decided on another option just because I didn't want to have to move my mom twice once to some room that was open while construction was being completed then move her again once the assisted living wing was complete.

I toured this community. I liked the nice staff who were able to answer the questions. We liked the list of activities that were offered. I would recommend this community to others. The activities would of been helpful and the menu was appealing. Families might consider this community for nice care

Seems like a very nice environment. We had a good visit - the dining room is very nice, like a restaurant with good tasting food. Lots of pretty community areas. Full time activity director with great enthusiasm and ideas, and since this was very important to us, we were glad to have seen this place.

I had my mother at the forum for rehabilitation after having a stroke. I had numerous reports from friends and family members that visited finding her on the floor or hanging halfway off the bed. There are not enough staff members to handle patients with mobility issues. During the one month she was at the facility she got two bladder infections and they did not want to treat her immediately but wait a week for lab results to come back. There were signs on the walls in her room saying she was not to be left unattended and yet they took her to the dining room for breakfast where they let her fall out of her chair on her head. She never recovered from that fall and was totally bedbound after that. The nurse assured me that no one would have done that. The facility is a no restraint facility which means even if the patient is at risk of falling out of a wheelchair without having a seatbelt they will not use one. They also think that falling out of the bed onto a pad is totally acceptable for an 80-year-old arthritic person. They were totally callous about the fact that she repeatedly kept falling out of the bed. They refused to put in bedrails. If you have a loved one who needs lots of care do not leave them at this facility.

I can't say enough wonderful things about The Forum. I called A Place for Mom and our Senior Living Advisor was outstanding. She emailed me a list of facilities to check out based on our criteria and was very responsive to any questions or follow-up emails. We moved my parents to The Forum from another facility in Dallas. The Forum has the ability to accommodate my mother, who requires Assisted Living and my father, who requires Skilled Nursing (in wheelchair). The activity calendar includes: outings to the symphony, museum, Target, Wal-mart, Blackout Casino Night, HH (if you drink), chair exercises 6 days a week, Bible study, Arts and Crafts, Yoga, NP Mall shopping trips every Saturday, Current Events and more! The Forum allocates most of their resources toward their nursing staff and assistants and the result is true success. The doctor is careful not to over medicate and respects the residents requests (our preference is "less is more"). It is a positive and caring environment and I am so thankful that my parents are now at The Forum. My parents quality of life has improved dramatically. We can all rest assured that they are well taken care of, not be over-medicated and will have no shortage of activities.

Visited 7 Independent Living facilities in Dallas and participated in interviews at 4 of them. My mother (and I) *easily* graviated towards The [removed] Great staff (very professional, knowledgeable, friendly, helpful, responsive), ... wonderful, welcoming residents, ... beautiful, clean, spacious surroundings, ... dinners that in NO way taste like 'institutional' fare, ... transportation services that have invariably proven to be so punctual and reliable, ... great location w/ close proximity to Baylor and so many health care professionals, ... and it's directly across the street from Northpark Mall, to boot! My mother has acclimated to her new living arrangements quicklyand has settled in so well! Needless to say, her happiness is *my* happiness. What a huge stress relief to know she's doing so well and is in such *good* hands and company, there.

will have neighbors that are much lower functioning both cognitively and physically. Staff in scrubs