Signature Pointe

It's pretty easy to get moved in, get acquainted, and get into a routine. I like the location. It's close by to shopping and doctors. And I like my apartment very much. It's large enough, and it was totally redone before I moved in, so it's like new. I think it's well worth the money.

We chose Signature Pointe because it provides all different levels of care. I am in independent living and my roommate is over in the memory care part facility. The room sizes here are great. The staff really go the extra mile for you if you need something and they are very accommodating. There is a great community feel here that makes you feel like you are part of a family. I would recommend them to others looking.

We had little time to select a place for assisted living. When one after another at the hospital rehab recommended Signature Pointe, I toured the place and moved my brother in After experiencing his transition to and settling in, I think it was one of the best decisions I made in my life. The staff is both caring and vibrant. The food is great.

If you are going to be in independent living, this would be a good community. They have happy hours, and lots of activities and ways to socialize with other residents. The room was too dark in assisted living for my loved one, this was the only room available during the transition of my loved one's care. There is a good transition option from independent living to assisted living to memory care.

They seem to have a management problem. There seems to be no responsibility down the tree of command. They do a lot of things by word of mouth upon requests, and they really should write things down. They're good people, but nobody is perfect. I'm seeing an implementation of some guidelines being established, whereas there weren't many before in the past few months. So I am seeing some improvements, although I would like to continue to see improvement. The people there are good people and friendly. They're just in need of a little guidance. The food is pretty good, and they have a plentiful offering of activities, but I haven't seen many people participating.

Mother has lived in Signature Point for the last 5 years, from Independent Living to Assisted Living and now Nursing Home. During her stay she also experienced the Skilled Nursing Unit and COVID-19 isolation and restrictions. We find the facility and staff helpfull, courteous and infomative to the needs of our Mother as well as extremely protective of her environment and exposure during Covid.

The SP Team at all levels are always thorough, extremely helpful, and dedicated to the needs of the residents. We have had friends and parents live at the facility and they are always well cared for and happy. We have compared many other facilities in our searches and always end up at Signature Pointe. The place is very clean, well kept, and always has a positive feeling when you visit. The facilities are spacious in the Independent and Assisted living areas. The appearance is modern and up to date and compares with trends in personal residences. A great value for your loved ones.

They are starting to bring the activities back, and we do think we are getting a good value. Our loved one has really started to bond with the care givers, and the care givers are the ones who initiated that bond. We really appreciated that they went out of there way to make her feel happy, and it means the world to our loved one. We believe she is living in the best place.

I toured this property and I was really impressed with the cleanliness and the happy staff. I met several residents and they were excited to be living here. My grandma will be happy when she moves in and I'm comfortable knowing they have all care levels.

My mother-in-law chose Signature Pointe because she had been here before for rehab and they took her on a tour and she really liked it. They have a lot of variety on room sizes depending on what you need. She really likes the food here. The best part about the community so far would be the staff members, they work very hard to help and keeping residents busy during this time. I would recommend.

The community is understaffed, they weren't before covid and they seemed to have lost people. This has effect the communication we receive and if I need to get ahold of someone response time is slower I would recommend this community because its a good value

My grandmother has been here for two years in independent and assisted living. She had multiple falls, and the staff in independent living would never offer to check on her to see if she needed ems. My family twice had to put her into their car and take her to the hospital themselves after hours. There is no receptionist after five or weekends, so it is almost impossible for anyone to get her on the phone. Also, the med aid has answered the phone and said she was a nurse, which she is not and that is illegal. The director of assisted livinng is only an LVN, which requires a one year certificate. I call my grandmother to check in at night and she is always crying in pain because there is no one there who cares. This place is in no way safer or less isolating than her being at home alone.

My visit with Mom went GREAT!!! After I arrived I was told I could take her out! So we went and got a hair cut, nails polished and had lunch. She seems great and the person that assisted me was wonderful. Mom really likes [name removed] and looks forward to him coming and helping with Zoom. I did find out, Zoom works fine in the courtyard, which by the way is beautiful!!! Mom seems happy and I think she if better than she was a year ago when I saw her in South Carolina. I will be trying to come out about once a month to see her and take her to lunch and get hair cuts or whatever she needs. Also, the courtyard is absolutely gorgeous for those social distancing visits.

My mom was at Signature Pointe for two months recovering from covid and a shoulder injury. She received exceptional care from nursing, social work, and physical and cognitive therapy staff. Thanks to their help and encouragement she was able to move to another state into assisted living. Our family is grateful for her progress!

My mom was at Signature Pointe for two months recovering from covid and a shoulder injury. She received exceptional care from nursing, social work, and physical and cognitive therapy staff. Thanks to their help and encouragement she was able to move to another state into assisted living. Our family is grateful for her progress!

My grandfather went to Signature Pointe for therapy following a fall and broken hip. The care and therapy were excellent. He improved tremendously and was able to return to his home. Highly recommend for anyone else in a similar situation.

My uncle is currently at Signature Pointe doing rehab. He had a stroke and suffered many side effects from it. The therapy team at Signature Pointe, especially speech therapy, has just been amazing. He is able to walk with a walker now and can swallow and speak so much better than before! The nurses and other staff have been so caring and so patient with my uncle during his recovery. He will be going home in a few days and if he ever needs rehab again, we will definitely choose Signature Pointe!

We arrived at S.P. at a time of crisis because my mom was going into hospice care. They facilitated my Dad's move in 2 weeks early into Independent living where he happily remains. My mom passed in lockdown assisted living. We never had to ask for a thing! The staff, facilities, and support were amazing.

SP is a great place to be. Good people are here to help you most of the time! Wifi people drilled into the pipes on 3rd floor and water poured into my apt on 1st floor. 2 days later - it happened again from 2nd. More flooding. They offered me another apt. Movers moved furniture to apt. There are many activities available-exercising, entertainment, outings and speakers. A wonderful place to call home! I'm back at my apt.!